USER MANUAL Essential Care Kit CONGRATULATIONS! Thank you for your purchase. Please read these instructions carefully and keep this User Manual for future use.
Need assistance? Please visit www.nomosmartcare.com, contact Nomo Smart Care customer support at (844) 888-8854 or email us at customerservice@nomosmartcare.com. It is recommended to record the model and serial number of your Nomo Smart Care system for future reference. The model number can be found on the back of your box outer sleeve or inner box above the bar code. The serial number is located on the outer sleeve next to the bar code.
Table of Contents I. IMPORTANT SAFETY INSTRUCTIONS .............................................................................................4 II. ADDITIONAL SAFETY INSTRUCTIONS ............................................................................................5 III. PRODUCT OVERVIEW .................................................................................................................6 IV. NOMO SMART CARE APP AND DEVICE OVERVIEW ........................................................
I. • • • • • • • • • • • • • IMPORTANT SAFETY INSTRUCTIONS Read these instructions – All the safety and operating instructions should be read before this product is used. Keep these instructions – The safety and operating instructions should be saved for future reference. Heed all warnings – All warnings on the devices and in the operating instructions should be followed.
II. ADDITIONAL SAFETY INSTRUCTIONS To ensure reliable and safe operation of this equipment, please carefully read all the instructions in this user guide, especially the safety information below. Electrical Safety • • • • • • • • • • These devices should only be connected to a main power supply with a voltage that matches the label at the rear of the product. To prevent overload, do not share the same power supply socket with too many other electronic components.
III. PRODUCT OVERVIEW System requirements not included within this Essential Care Kit: 1. Home Wi-Fi network 2. Mobile phone or tablet with either: a. iOS version 13 or newer b. AndroidTM 8 or newer What is included? The Essential Care Kit is a collection of devices that works with the Nomo Smart Care mobile app. The devices work with the app to provide peace of mind to family, friends, and professionals who care for independent living seniors.
thermometers, scales, and other diagnostic devices having Bluetooth connectivity. This connection allows information from affiliated devices to be viewed in the Nomo Smart Care app. ● Satellite: a sound and motion sensing nightlight that plugs into a standard electrical outlet and extends monitoring range within the home.
• • • • • an environmental sensor to capture temperature and humidity data. a multi-use button sits on the top of the Hub, allowing the care recipient to alert the care circle if help is needed in the home, or to acknowledge a message received. This button is also used to put the Hub into “device discovery mode” when adding Satellites, Tags, and additional Hubs. This button would also in the future be used to add additional Nomo Smart Care devices to the care recipient’s Nomo Smart Care system.
The Satellite is a small device designed to be plugged into a wall power outlet directly and placed anywhere the user would like to monitor the surrounding environment. The Satellite features: • front facing sensors that can detect motion and distance, including ambient white light and time-of-flight distance. • a front facing, colored LED ring consisting of 12 LEDs evenly spaced in a circular pattern.
The Tag features: • an alert button that can be pressed to alert the care circle when help needed. The alert button is also used initially to connect the Tag to the Nomo Smart Care System. • a motion sensor, allowing it to detect say a door being opened/closed, etc. • Support 915MHz. V. Nomo Smart Care App and Device Set Up 1. How to find and install the Nomo Smart Care app 1.1 In the search bar in the Apple App Store or Google Play Store on your phone, enter “Nomo Smart Care.” 1.
• b. Then, enter your email or phone number and your password in the respective fields, and tap the “Recover” button. c. If you forgot your password, tap the words “Forgot Password?” and follow the in-app instructions to reset it. Tip: Make sure your Wi-Fi, Bluetooth and location services are on. 3. How to add Nomo Smart Care devices to your system 3.1 Once you have logged in successfully, a page will appear that says, “You’re ready to install a new Nomo system!” From there, tap “Continue.” 3.
e. In any of the operating modes the device can be factory reset by holding down the builtin button for 20 seconds. After holding down the button for 20 seconds, the user is given a visual indication that the device will be reset by the LED ring showing a red comet animation for several seconds. Upon reset the device will no longer have stored Wi-Fi credentials or device certificates and will be in the pre-provisioned operating mode. 3.4 To set up your Tags: a.
5.1.2 1. For time frame, which is under the “Term” section,” tap the desired time frame from the drop down: daily, weekly, or monthly. 2. For per-term average, use the slider to land on the desired amount of time per term, from 0 hours (leftmost) to 16 hours (rightmost). 3. For options, use the toggle button to set “send reminders” and “receive notifications” to off (left) or on (right) 4. Once you have customized the activity goals to your preferences on the page, tap the “Done” button in the top right.
b. Tap the “Triggers” category. Follow the in-app instructions to create a new trigger, such as a loud sound trigger or an activity (or lack thereof) trigger at a certain time of day. i. Tap the “Settings” button in the top left corner when you’re finished. c. Tap the “Notifications” category. Follow the in-app instructions to customize notifications. i. Tap “Done” in the top right corner when you’re finished. 5.5 How to manage your care circle a.
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VII. Testing, Certifications, & Statements 7.1 FCC 7.1.1 Testing to be completed by a Nomo preferred 3rd party. 7.1.2 FCC Statements (1) (2) (3) (4) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user authority to operate the equipment. a.
Color-Ring Animation Guide for Troubleshooting Device State Ring Effect Waiting for Wi-Fi Credentials Fleet Provisioning Orange comet Green breathing Fleet Provisioning Failed Connecting to Wi-Fi Red breathing slow Blue comet Unable to connect to Wi-Fi Connecting to AWS MQTT Checking for OTA update Night Light SIP call Factory Reset Red comet Green comet Blue breathing fast White fade up Rainbow effect Red breathing fast Notes This effect will begin on the Satellite after the user has held the
