TomTom VIA User Manual 17.
Contents Welcome to navigation with TomTom 7 What's new 8 New in this release ..............................................................................................................................8 Video workshops .................................................................................................................................8 Get going 10 Installing in your car ....................................................................................................................
Avoiding a traffic jam on your route ...................................................................................................31 Advanced Lane Guidance .................................................................................................................32 Time-dependent speed limits ............................................................................................................32 Syncing using TomTom MyDrive 33 About TomTom MyDrive .......................................
Planning a route to a POI .............................................................................................................75 Planning a route to a city centre ...................................................................................................77 Planning a route to a POI using online search .............................................................................78 Planning a route using the map .................................................................................
Types of map change ......................................................................................................................112 Speed Cameras 114 About speed cameras .....................................................................................................................114 Crossing into another area or country .............................................................................................114 Speed camera warnings ...................................................
System .............................................................................................................................................135 Help .................................................................................................................................................136 Getting Help 138 Help .................................................................................................................................................
Welcome to navigation with TomTom This User Manual explains all you need to know about your new TomTom VIA. To learn about getting started with your device and installing it in your vehicle, we recommend that you read the Get going chapter. After that, you will probably want to connect to TomTom services and you can read all about that in the Connecting to TomTom services chapter.
What's new New in this release Version 17.1 Advanced Lane Guidance in a split screen As you approach motorway exits and junctions you can now view map guidance and lane guidance side-by-side in a split screen. To learn more go to Advanced Lane Guidance in this User Manual. Quick search and Step by step search You can now choose between two different ways of searching for an address or a POI. To learn more go to Choosing which search to use in this User Manual.
French (France): https://www.youtube.com/watch?v=lYpPDxxXSwk Spanish (Spain): https://www.youtube.com/watch?v=HkZqdD5MkHI German: https://www.youtube.com/watch?v=Skg6PWMbRxI Italian: https://www.youtube.com/watch?v=AybGRzpgu1s TomTom Sports products https://www.youtube.
Get going Installing in your car Use the supplied mount to install your TomTom VIA in your vehicle. Read the instructions about positioning your device before you install your VIA. To install your VIA, do the following: 1. Connect the supplied USB cable to the mount. If the mount is integrated into your VIA, connect the USB cable to the device. Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work. 2.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off buttons. Select Sleep to make the device sleep. Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is removed from the mount, go to Battery settings in the Settings menu.
Memory card slot Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device. Before you use the memory card slot, make sure that you have the latest version of the application installed on your navigation device by connecting to MyDrive using a computer. When your VIA is up-to-date, you can use a memory card as extra storage space to add extra maps or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Connecting to TomTom services About TomTom services TomTom services give you real-time information about traffic and speed cameras on your route, and lets you sync using TomTom MyDrive. Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your smartphone using Bluetooth®. Check tomtom.com/connect for more information.
Tip: If you have already connected your device to a phone, select Network status. 3. If you are prompted, select Yes to agree to send information to TomTom. Note: You cannot use TomTom services unless you agree to send information to TomTom. 4. Follow the instructions on your navigation device about switching on a Personal Area Network on your smartphone. 5. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 6. Switch on Personal Area Network (PAN) on your phone. 7.
Your navigation device searches for your phone. Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices. 6. Select your smartphone from the list of phones on your device. Your navigation device connects to TomTom services using your phone's internet connection. 7. Login to your existing TomTom account. TomTom services are now active. Deleting phones 1. 2. 3. 4. 5. Select Bluetooth Connections in the Settings Menu. Select Network.
What's on the screen The map view The map view is shown when you have no planned route. Your actual location is shown as soon as your VIA has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
1. Back button. This button returns the map to an overview of your whole route or, if no route is planned, moves the map to put your current location at the centre. 2. Switch view button. Select the switch view button to change between the map view and the guidance view. When in map view, if you are driving, the small arrow rotates to indicate your direction of travel relative to north, with north being up. 3. Zoom buttons. Select the zoom buttons to zoom in and out. 4. Current location.
The guidance view The guidance view is used to guide you along the route to your destination. The guidance view is shown when you start driving. You see your current location and details along your route, including 3D buildings in some cities. Note: 3D buildings in guidance view are not available on all devices. The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change the 2D and 3D default settings.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned route. 4. Route symbols. Symbols are used on your route to show your starting location, your stops, and your destination. 5. Main Menu button. Select the button to show the Main Menu. 6. Speed panel. This panel shows the following information: The speed limit at your location. Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed panel turns red.
Petrol stations that are directly on your route. TomTom Traffic incidents. TomTom Speed Cameras and Danger Zones. Rest stops directly on your route. You can choose the information you see on your route. The symbols are in the order that they occur on your route. For traffic incidents, the symbol for each incident alternates between showing the type of incident and the delay in minutes. Select a symbol to see more information about a stop, an incident or a speed camera.
Avoid a blocked road See your current location or your latitude/longitude if not on a named road. Navigation buttons On the map view or guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu screen, in addition to other buttons and symbols: Note: Not all features are supported on all devices. Search Select this button to search for an address, a place or a Point of Interest, then plan a route to that location.
Report Speed Camera Phone Select this button to report a speed camera. Select this button to make hands-free calls using your VIA. My Places Select this button to show your saved places. My Routes Select this button to show your saved routes. Parking Select this button to find car parks. Petrol Station Select this button to find petrol stations. Voice Control Select this button to start voice control. Tip: You can also say the wake-up phrase to start voice control.
TomTom Services Start Recording Select this button to see the status of your connection to the internet. Select this button to start or stop recording a track. Main Menu smaller buttons and symbols On the map view or guidance view, select the Main Menu button to open the Main Menu. The following buttons and symbols are available in the Main Menu screen, in addition to the navigation button: Select this button to open the Settings Menu. Select this button to open the Help Menu.
This symbol shows that your VIA is not connected to TomTom services. This symbol shows that your VIA is connected to MyDrive. This symbol shows that your VIA is not connected to MyDrive. This button shows that you will hear voice instructions. Select the button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds. Tip: You can select the types of instructions you want to hear.
Using gestures You use gestures to control your VIA. In this User Manual, you learn how to use gestures to control your VIA. Below is an explanation of each gesture. Double tap Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in on the map. Drag Put one finger on the screen and move it across the screen. Example of when to use this: Scrolling around in the map. Flick Flick the tip of a single finger across the screen.
Reordering the Main Menu buttons To reorder the buttons in the Main Menu to suit your preference, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Press and hold the button you want to move for two seconds. Tip: Alternatively, select the Edit button in the Main Menu. The menu button is shown with left and right arrows. 3. Press the left or right arrow on the menu button to move the button to a new position in the menu. 4. Select and move other buttons to the order you want. 5.
Traffic About TomTom Traffic TomTom Traffic is a TomTom service providing real-time traffic information. In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to your destination taking into account the current local traffic conditions and the weather. Your TomTom VIA regularly receives information about the changing traffic conditions.
The arrival information panel shows the following information: Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination. The estimated time that you will arrive at your destination. The length of time to drive to the destination from your current location.
Tip: Select an incident on the map to see more detailed information. 1. Traffic incident that affects your route in your direction of travel. A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 5 minutes. The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic, where appropriate.
To get more information about an incident, select an incident in the route bar. The map opens zoomed in on the incident and an information panel opens showing detailed information about the traffic incident. The information shown includes: The cause of the traffic incident - for example accident, road works, lane closure, or weather. The severity of the incident - slow traffic, queuing traffic or stationary traffic. The delay time. The length of the incident.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic, where appropriate. Traffic speed is 0% to 20% of the allowed speed Traffic speed is 20% to 40% of the allowed speed Traffic speed is 40% to 100% of the allowed speed Traffic speed is normal. Road closed, no traffic.
3. Select Avoid in the pop-up menu. A new route is found that avoids the traffic jam. Avoiding a traffic jam using the map 1. On the map view, zoom in and select the traffic jam that is on your route. The traffic jam with an information panel is shown on the map. 2. Select the pop-up menu button. 3. Select Avoid. A new route is found that avoids the traffic jam. Advanced Lane Guidance Note: Lane guidance is not available for all junctions or in all countries.
Syncing using TomTom MyDrive About TomTom MyDrive TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save your personal navigation information. MyDrive synchronises your TomTom VIA using your TomTom account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone or tablet. Important: To use TomTom MyDrive you need a compatible navigation device.
Setting a destination using MyDrive When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your destination on the map and send it to your navigation device. When your navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives the destination. 1. In a web browser or using the MyDrive app, log in to your TomTom account. 2. On the map, select a destination.
3. Click and drag each stop or the destination to the order you want to drive them. Each time move a stop or destination, your route is recalculated with the stops in the changed order. The last stop on the list becomes your destination. Showing a planned destination in MyDrive When you plan a route on your VIA, the destination is synced with your TomTom account. You can see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive app. Clearing a MyDrive destination 1.
Finding and syncing locations using MyDrive When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with your VIA My Places locations. 1. In a web browser or using the MyDrive app, log in to your TomTom account. 2. On the map, select a destination. Tip: You can search for a destination or you can move the map and select a destination. You can also select a destination from your My Places list. 3. Click on the location, then open the pop-up menu and select Add to My Places.
Deleting a community POI list You can only delete an uploaded POI list from your VIA using MyDrive in a web browser. To delete a POI list, do the following: 1. 2. 3. 4. In a web browser, log in to your TomTom account. In the My Places menu, select POI Files . Select the POI file you want to delete, then select Delete. Make sure you are logged in to MyDrive on your VIA. The POI list is removed from your My Places list.
The track is removed from your My Routes list. Saving and restoring your personal navigation information When you are logged in to MyDrive on your VIA, your personal navigation information is continuously and automatically saved to your TomTom account. If you reset your VIA, or log in to MyDrive on a different device, your saved personal navigation information is restored to your VIA or the different device.
Quick search Choosing which search to use The following two types of search are available: Quick search Start typing your destination, place or POI to immediately see a list of street names, places and POIs that match. Step by step search Find your destination in easy steps. For an address, enter the city, then the street, then the house number. For a POI, enter where you want to search, then the type of POI you want to search for.
Using quick search About search QUICK SEARCH ONLY You can use the search feature to find a wide range of places and then navigate to them. You can search for the following: A specific address, for example, type in 123 Oxford Street, London. A partial address, for example, type in Oxford st Lon. A type of place, for example, type in petrol station or restaurant. A place by name, for example, type in Starbucks. A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. Tip: To edit, select a word you have already typed to place the cursor. You can then insert or delete characters. 3. Type of search button. You can search the whole of the current map, or a specific area such as a town or city, or near your destination.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the screen. Working with search results QUICK SEARCH ONLY Your search results are shown in two columns. Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are shown in the right-hand column. Recent destinations and saved places are also shown in your search results. Tip: To see more results, hide the keyboard or scroll down the results list.
If you show the result on the map, you can use the pop-up menu to add the location to My Places. If a route is already planned, you can add the location to your current route. Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in.
About mapcodes QUICK SEARCH ONLY In countries where roads and houses have no names or addresses, you can use a mapcode instead. A mapcode represents a location. Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are precise to a few metres, which is good enough for every-day use. Go to mapcode.com for instructions on how to find the mapcode for a location.
Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop Education 45
College or university School Library Convention centre Casino Winery Theatre Tourist attraction Cinema Zoo Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Leisure Children's Farm Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court 46
Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Church Place of worship Railway station Mountain pass Airport Scenic or panoramic view Ferry terminal Postcode Religion Travel Note: Not used in all countries.
Planning a route using quick search Using destination prediction What is destination prediction? Your VIA can learn your daily driving habits to saved favourite Places and it can also suggest destinations when you start the device from sleep mode, for example, when driving to Work in the morning. Getting ready for destination prediction Before you get your first suggested destination, your device needs some time to learn about your habits.
2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for an address, town, city, postcode or mapcode.
5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. If you don't have a house number, select Add Cross Road or Show on Map. Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive/Ride to drive to the nearest house number. 7. Select Drive/Ride depending on which device you are using.
1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the city or town you want to plan a route to. You can search for a town, city, or postcode. Tip: To search for a specific city you can use the city's postcode or the country. For example, searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then that city will be at the top of the results.
The city name is shown in the right side of the search input box, and the city centre POI is shown below in the right-hand column. 6. Select the city centre POI. The city centre location is shown on the map. 7. Select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
The location is shown on the map. 6. To see more information about the POI, select the POI on the map and then select the pop-up menu button. Select More Information on the pop-up menu. You see more information about the POI such as the phone number, full address and email. 7. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
The search results are shown in two columns. 2. Select Search Places Online. 3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
5. To see more information about the POI, select the POI on the map and then select the pop-up menu button. Select More Information on the pop-up menu. You see more information about the POI such as the phone number, full address and email. 6. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
A pop-up menu shows the nearest address. 3. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can use the location you selected in other ways, such as adding it to My Places, by selecting the pop-up menu button.
A list of all your Places opens. 3. Select the Place you want to navigate to, for example Home. Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Search. The search screen opens with the keyboard showing. 3. Select the type of search button to the right of the search box. 4. Select Latitude Longitude. Tip: The example coordinates shown on the screen are your current latitude and longitude. 5. Type in your pair of coordinates. You can enter any of these coordinate types: Decimal values, for example: N 51.51000 W 0.13454 51.51000 -0.13454 Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
Planning a route using a mapcode QUICK SEARCH ONLY Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route using a mapcode, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Type in your mapcode. You can enter any of these mapcode types: International, for example, WH6SL.TR10.
2. Select Show on Map. 3. Select the pop-up menu button. A pop-up menu shows a list of options. 4. 5. 6. 7. Select Use as Starting Point. Search for the location you want to use as your destination. Select Show on Map. Select Drive/Ride in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated journey time is shown at the top of the route bar. Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Changing the starting point into a stop 1. Select the starting point on the route in the map view. 2. Select the pop-up menu button. A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a car park Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a car park, do the following: 1.
You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a car park from the map or the list.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a car park as a stop on your route by using the pop-up menu. Finding a petrol station Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a petrol station, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Petrol Station.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a petrol station from the map or the list. A pop-up menu opens on the map showing the name of the petrol station. 4. Select Drive/Ride depending on which device you are using.
Step by step search Choosing which search to use The following two types of search are available: Quick search Start typing your destination, place or POI to immediately see a list of street names, places and POIs that match. Step by step search Find your destination in easy steps. For an address, enter the city, then the street, then the house number. For a POI, enter where you want to search, then the type of POI you want to search for.
Entering search terms STEP BY STEP SEARCH ONLY Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen shows the keyboard and the following buttons: 1. Back button Select this button to go back to the previous screen. 2. Search input box Enter your search term here. As you type, matching addresses or POIs are shown. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to quit Caps-Lock. Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the screen. Working with search results STEP BY STEP SEARCH ONLY Your Address or Point of Interest search results are shown in a list.
When you show the address or POI on the map, you can use the pop-up menu to add the location to My Places. If a route is already planned, you can add the location to your current route. Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in.
Court house Cash dispenser Legal - Solicitors Financial institution Legal - other services Food services Convenience store Fast food restaurant Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Camping ground Economy chain hotel Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Petrol station Parking garage Car wash Car dealer Vehicle inspection centre 70
Rental car facility Electrical car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping centre Beauty services Tourist information office Shop College or university School Library Convention centre Casino Winery Theatre Tourist attraction Cinema Zoo Education Leisure 71
Concert hall Amusement park Museum Exhibition centre Opera Cultural centre Nightlife Leisure centre Children's Farm Sport Playing field Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports centre Stadium Golf course Church Place of worship Railway station Mountain pass Religion Travel 72
Airport Scenic or panoramic view Ferry terminal Postcode Note: Not used in all countries.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or no. Tip: If you don't respond yes or no, your VIA assumes a yes. To respond yes, say "Yes" or select Yes. Your device plans a route to your destination. To respond no, say "No", select No or tap the screen to return to the map. Switching destination prediction on or off You can turn destination prediction on or off at any time.
When the correct street name appears in the list, select the name. 6. Enter the house number. Tip: If the house number does not exist then it appears red. The nearest house number is then shown in the Drive to button. 7. Select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Drive To. 3. Select Point of Interest. You can change the country or state setting by selecting the flag before you select a city. 4. Choose where to search. You can select from one of the following options: - Near me. - In town or city. - Along route if you have planned a route. - Near destination if you have planned a route. - Near point on map if you have selected a point on the map. - Near departure point if you have planned a route or a track. 5.
You see more information about the POI such as the phone number, full address and email. 8. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
5. Select the city centre POI. 6. Select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination.
The search results are shown in a list. 2. Scroll to the bottom of the list and select Search Places Online. 3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
5. To see more information about the POI, select the POI on the map and then select the pop-up menu button. Select More Information on the pop-up menu. You see more information about the POI such as the phone number, full address and email. 6. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
A pop-up menu shows the nearest address. 3. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can use the location you selected in other ways, such as adding it to My Places, by selecting the pop-up menu button.
A list of all your Places opens. 3. Select the Place you want to navigate to, for example Home. Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive/Ride depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
2. Select Drive To. 3. Select Latitude Longitude. Tip: The example coordinates shown on the screen are your current latitude and longitude. 4. Type in your pair of coordinates. You can enter any of these coordinate types: Decimal values, for example: N 51.51000 W 0.13454 51.51000 -0.13454 Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus sign (-) before the coordinate.
3. Select the pop-up menu button. A pop-up menu shows a list of options. 4. 5. 6. 7. Select Use as Starting Point. Search for the location you want to use as your destination. Select Show on Map. Select Drive/Ride in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated journey time is shown at the top of the route bar. Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus. Tip: You can save the route in My Routes. 8.
2. Select the pop-up menu button. A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a car park Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a car park, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Parking. The map opens showing the locations of car parks.
You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a car park from the map or the list.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a car park as a stop on your route by using the pop-up menu. Finding a petrol station Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find a petrol station, do the following: 1. Select the Main Menu button to open the Main Menu. 2. Select Petrol Station.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3. Select a petrol station from the map or the list. A pop-up menu opens on the map showing the name of the petrol station. 4. Select Drive/Ride depending on which device you are using.
Changing your route The Current Route menu When you have planned a route or track, select the Current Route or Current Track button in the Main Menu to open the Current Route or Current Track Menu. The following buttons are available in the menu: Clear Route / Clear Track Select this button to clear the currently planned route or track. The Current Route Menu closes and you return to the map view. Skip Next Stop Select this button to skip the next stop on your route.
Show Instructions Select this button to see a list of turn-by-turn text instructions for your planned route. The instructions include the following: Your current location. Street names. Up to two road numbers shown in road shields whenever available. An instruction arrow. An instruction description. The distance between two consecutive instructions. Exit number. The full addresses of stops on your route.
Drive to Route or Track Select Drive to Route to plan a route from your current location to the starting point of a My Route. The starting point is converted to a stop. Drive to Track plans a route to the nearest point of the track from your current position. Drive to Starting Point On the Current Track menu, select this button to plan a route to the starting point of the track. The starting point is converted to a stop. For more information, see Navigating using a track.
Avoiding part of a route If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a route to avoid. 1. Select the Main Menu button to open the Main Menu. 2. Select Current Route. 3. Select Avoid Part of Route. A screen opens showing a list of the sections that comprise your current route. 4. Select the section of the route that you want to avoid. A preview shows you the section you have chosen on the map. 5. Select Avoid.
Tip: Information from the TomTom Traffic is used when calculating alternative routes. Any route that is 50% longer in time than the original route is not shown. 5. Select your chosen route by tapping on the time balloon. Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Note: There are two other ways of finding alternative routes: 1. Select Current Route in the Main Menu, followed by Find Alternative. 2.
If you choose to avoid a route feature, a new route is planned. In Route Planning in the Settings Menu, you can set how each route feature is handled when a new route is planned. To avoid a feature on your route, do the following. 1. Select the Main Menu button to open the Main Menu. 2. Select Current Route. 3. Select Avoid toll roads and More. A screen opens showing a list of the features you can avoid. The features found on your route are highlighted. 4. Select feature that you want to avoid. 5.
Select Search and search for a location. When you have found a location, select Add. Your route is recalculated to include your stop. Adding a stop to your route using the map 1. Press the switch view button to show the map. Your complete route is shown on the map. 2. Zoom in on the map, then press and hold to select a location. 3. Select the pop-up menu button. 4. Select Use in Route. 5. Select Add to Current Route. Your route is recalculated to include your stop. Deleting a stop from your route 1.
My Routes About My Routes My Routes provides an easy way to save and retrieve routes and tracks. You may want to use My Routes in one or more of the following situations: While working - Your job involves driving several routes with multiple stops on a daily basis. Your routes can change and you need to be flexible and be able to change the order of your stops or change the planned route. While on holiday - You are going on holiday and want to plan and save a route.
Using GPX files There are several things you can do with your GPX file: Use a tool such as Tyre Pro to view your track file. Export to a memory card or directly to your computer, then use your computer to view the file using software such as Google Earth. Note: While viewing your recording, you may notice that the recorded GPS locations do not always correspond with the roads. This can happen for several reasons.
5. Edit the name of the route so that you can easily recognise it. 6. Save your route in the My Routes list. Tip: You can also save a route using the Add to My Routes button in the Current Route menu. Navigating using a saved route To navigate using a previously saved route, do the following: 1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. To navigate to the start of the saved route, select Drive/Ride depending on which device you are using.
Note: The route from the original starting point up to the new starting point is removed from the route. Note: Your original route in My Routes is not changed. If you want to see the whole route, select the route again in My Routes. 1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. Select the stop that you want to use as your starting point, then select the pop-up menu button to open the menu. 4. Select Start Route From Here.
The starting point of your route is converted to your first stop and then the route is planned from your current location. Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: There are two other ways to navigate using a saved route: Select the starting point of the route. When the pop-up menu opens, select Change to a Stop. Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Tip: To update the saved route in your My Routes list with the changes, select the route om the map then select Save Changes to Route in the pop-up menu. Recording a track You can record a track while you drive, with or without a route planned. After recording, you can then export your track so that you can share it with others or view it using tools such as Tyre Pro. To record a track, do the following: 1. In the Main Menu, select Start Recording.
3. Select the track, then select the pop-up menu. 4. Select Drive to Starting Point. The starting point of the track is converted to your first stop and then the route is planned. Guidance to your destination begins from your current location. As soon as you start driving, the guidance view is shown automatically. Note: You see two different colours on the map for your route and track.
Tip: If there is not enough space on your memory card or your card is not formatted correctly, you get on-screen help to fix the problem. 5. When you see a message that your tracks have been exported successfully, remove your memory card to share your tracks with other users. Note: Each exported route is saved as a GPX file in the TomTom Routes folder on your memory card.
Voice control (Speak&Go) About voice control Note: Voice control is not supported on all devices or in all languages. If your device has voice control capability, you will see a Voice Control button in the main menu: Instead of selecting items on the screen to control your TomTom VIA, you can use your voice to control your VIA. You can use voice control to control many of the navigation features on your VIA, or to change settings.
3. Enter your wake-up phrase using the keyboard. Your phrase should have at least three syllables. Don't use a phrase that you often say or hear. The indicator shows how good your phrase is: Red means your phrase won't work. Orange means your phrase might work. Green means your phrase is good. 4. Select Hear it to listen to your wake-up phrase. 5. Select Done then Yes to save your wake-up phrase. Your new wake-up phrase is ready to use. Start Voice Control and try it. The voice control screen 1.
4. The microphone monitor. While you are speaking the microphone monitor shows how well voice control can hear your voice: A light blue bar means voice control can hear your voice. A red bar means your voice is too loud for voice control to recognise individual words. A dark blue bar means your voice is too quiet for voice control to recognise individual words.
Saying commands in different ways Your VIA recognises many more words than just the ones you see in the list of commands, so try some of your own words. You can say other words that have the same meaning, for example you can say the following words: "OK", "Correct" or "Right" instead of "Yes" when you want to confirm what you said. "Navigate to", "Look for" or "Nearest" instead of "Drive to" when you want to drive to a petrol station.
The voice control screen is shown and your VIA says "I'm listening". When voice control is ready to listen, you see a microphone icon in the bottom left corner and you hear a beep. 2. Say the command "Drive home". Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in the Main menu, then select Voice control and then select Which commands can I say?. For some commands, your VIA repeats what you say and asks for confirmation. 3. If the command is correct, say "Yes.
3. If the command is correct, say "Yes." If the command is incorrect, say "No" and repeat the command after you hear "I'm listening". The volume on your VIA changes to 50%. Tip: To stop voice control, say "Cancel". To go back one step, say "Back".
Map Share About Map Share You can report map changes using Map Share. These map changes are then shared with other TomTom device users when they receive a map update. There are two ways to report a map change: Select a location on the map and create the change report immediately. Mark a location and create the change report later. Your map change reports are automatically sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection.
Note: If you want to report a map change of a type not shown in the menu, use the Map Share Reporter at tomtom.com. 5. Follow the instructions for your chosen type of map change. 6. Select Report. Your map change report is sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection. You receive map changes from other TomTom users as part of map updates.
The marked location is shown on the map. 5. Select Report Map Change from the pop-up menu. 6. Select the type of map change you want to apply. Note: If you want to report a map change of a type not shown in the menu, use the Map Share Reporter at tomtom.com. 7. Follow the instructions for your chosen type of map change. 8. Select Report. The marker for the marked location is removed from the map. Your map change report is sent to TomTom.
1. 2. 3. 4. 5. 6. Press and hold to select the location of the map change on the map view. Select the pop-up menu button to open the menu. Select Report Map Error from the pop-up menu. Select Street Name. Enter the correct street name. Select Report. Turn Restriction Select this option to report incorrect road turn restrictions. 1. 2. 3. 4. 5. 6. Press and hold to select the location of the map change on the map view. Select the pop-up menu button to open the menu.
Speed Cameras About speed cameras The Speed Cameras service warns you about the following camera locations: Fixed speed camera locations. Mobile speed camera locations. Mobile speed camera hotspots. Average speed camera locations. Speed enforcement zones. Red light camera locations. Traffic restriction cameras. The Speed Cameras service also warns you about the following safety hazards: Accident blackspot locations.
Symbol shown on map Symbol shown in route bar Description Fixed speed camera - this type of camera checks the speed of passing vehicles and is fixed in one place. Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations. Mobile speed camera hotspots - this type of warning shows places where mobile cameras are often used. Average speed cameras - these types of cameras measure your average speed between two points.
Changing the way you are warned To change the way you are warned about speed cameras, select Sounds & Warnings in the Settings menu. You can then set how you want to be warned for the different types of cameras and safety hazards. You can choose to be warned, warned only if you are speeding, or never warned. To switch off all warnings, switch off Speed cameras & hazards. Reporting a new speed camera If you pass a new speed camera that you were not warned about, you can report it instantly.
Confirm or remove a mobile speed camera You can confirm the presence of a mobile speed camera or remove a mobile speed camera if it is no longer present. Just after you pass a mobile speed camera, in the route bar you are asked if the camera was still there. Select Yes if the mobile speed camera is still there. Select No if the mobile speed camera has been removed. Your selection is sent to TomTom. We collect reports from many users to determine if the camera warning should be kept or removed.
Danger Zones About danger zones and risk zones The Danger Zones service warns you about danger zones and risk zones on your route when you are in France. Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile speed cameras when you are driving in France. To be compliant with this change in French law, speed camera locations are no longer reported but instead areas of danger are indicated as danger zones and risk zones.
Danger zone and risk zone warnings Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in several ways: A symbol is shown in the route bar and on your route on the map. Your distance to the start of the zone is shown in the route bar. The speed limit in the zone is shown in the route bar. You hear a warning sound as you get near the start of the zone. While you are approaching a zone or driving in a zone, your speed is monitored.
Using the speed panel to report a risk zone 1. Select the risk zone symbol on the speed panel in the guidance view. You see a message thanking you for reporting the zone. Tip: If you make a mistake when reporting a camera, select Cancel in the message. Using the quick menu to report a risk zone 1. Select the current location symbol or the speed panel in the guidance view. 2. Select Report Risk Zone from the pop-up menu. You see a message thanking you for adding the risk zone.
My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful or favourite addresses. Tip: The terms "favourite" and "place" mean the same thing - favourites are places that you go to often. The following items are always in My Places: Home - Your home location can be your home address or somewhere you often visit. This feature provides an easy way to navigate there.
Zoom in on the map at the location you want to select. Press and hold to select the location, then select Set. Select the Search button and search for a location. Select a location to set as home or work, then select Set. Setting your home or work location using the map 1. In the Map View, move the map and zoom in until you can see your home or work location. 2. Press and hold to select the location. A pop-up menu shows the nearest address. 1. Open the pop-up menu and select Add to My Places. 2.
3. Select Add. Your home location is changed to the new location. Adding a location from My Places 1. In the Main Menu, select My Places. 2. Select Add a new place. 3. To select a location, do one of the following: Zoom in on the map at the location you want to select. Press and hold to select the location, then select the add location symbol. Search for a location. Select Show on Map, then select the add location symbol. The name of the location appears in the edit screen. 4.
3. When the map view shows the location, select the pop-up menu button. 4. Select Add to My Places. The name of the location appears in the edit screen. 5. Edit the name of the location so you can easily recognise it. 6. Select Done to save your location in the My Places list. Adding a location to My Places by marking To mark a location and temporarily add it to My Places, do the following: 1. Make sure that your current location is the location you want to mark. 2.
Note: Your VIA needs at least 400 MB free space before it can import .OV2 and .GPX files. If you see the message You need more space, make space available by deleting unwanted .OV2 or .GPX files using MyDrive, or deleting device content, for example delete a map you don't use. Using an .OV2 file on your VIA 1. Upload the .OV2 file using MyDrive on a browser. 2. Select My Places in the Main Menu. Your new POI list is shown in the Places list. 3. Select your new POI list.
Hands-free calling About TomTom services You can receive incoming calls and make calls to contacts in your phone's contacts list and to your recent contacts. When you connect your phone to your TomTom VIA your contacts are shown on your VIA. To make hands-free calls, you must first connect your phone to your VIA. Connecting and disconnecting a phone Connecting your phone for the first time using Bluetooth 1. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 2.
Accepting an incoming call On the screen, select the green button to accept a call. Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately after setup you may not see the caller ID. Ending or rejecting an incoming call On the screen, select the red button to end or reject a call. Making a hands-free call to a recent contact 1. In the Main Menu select Phone. Your recent contacts list is shown on your VIA. 2. Select a recent contact from the list.
Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings: Display Select Display to change the appearance of the display. Route bar Select Route bar to change the information you see in the route bar. Guidance view Select Guidance view to change the information you see in the guidance view. Automatic zoom Select Automatic Zoom to change how you view a junction as you drive.
Brightness Select Brightness to change the following settings: Day brightness Move the slider to adjust the brightness level of the screen during the day. Night brightness Move the slider to adjust the brightness level of the screen during the night. Select Switch to night colours when dark to automatically switch to night colours when it gets dark. Size of text and buttons Select Size of text and buttons to change the size of the text and the buttons you see on the screen.
When the wide route bar is shown, you see more information about your route. For example, you see time and distance to traffic queues and more. Guidance view Select Settings in the Main Menu, then select Appearance. Show current street name This setting displays name of the street you are driving along. Guidance view style Select this setting to choose from 3D or 2D versions of the guidance view. Both the 2D and 3D guidance views move in your direction of travel.
Motorway exit previews Select Settings in the Main Menu, then select Appearance. Select Motorway exit previews to change settings for the Guidance view as you approach a motorway exits or junctions. Show map and preview A split screen is shown with the Guidance view on the left and lane guidance on the right. Show preview only Only lane guidance is shown. Off Only the Guidance view is shown. Bluetooth Connections Select Settings in the Main Menu, then select Bluetooth Connections.
For example, if you switch on this setting, you could hear early instructions such as "'After 2 km take the exit right" or "Ahead, turn left". Note: When a recorded voice is chosen, you see only this setting because recorded voices cannot read out road numbers, road signs, etc. Read aloud road numbers Use this setting to control whether road numbers are read aloud as part of navigation instructions. For example, when road numbers are read aloud, you hear "Turn left onto A100".
Changing the map Select Change map to change the map that you are using. You can choose from maps stored either in internal memory or memory cards if your VIA has a memory card slot. Important: Routes and tracks cannot be stored on the same memory card as maps because different memory card formatting is used. Note: Although you can store more than one map on your VIA, you can only use one map at a time for planning and navigation. Route Planning Select Settings in the Main Menu, then select Route Planning.
Avoid on every route You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved roads. Set how your VIA should manage each of these road features when the device calculates a route. Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in every country. To travel on these lanes, you may need to have more than one person in the car, for example, or the car may need to use environmentally-friendly fuel.
Language and Units Select Settings in the Main Menu, then select Language & Units. On this screen, you can change the following settings: Language You can see your currently selected language on this screen. Select this setting to change the language used for all buttons and messages that you see on your VIA. When you change the language setting, the voice automatically changes and units are set to automatic. Country You can see your currently selected country on this screen.
Quick search Start typing your destination, place or POI to immediately see a list of street names, places and POIs that match. Step by step search Find your destination in easy steps. For an address, enter the city, then the street, then the house number. For a POI, enter where you want to search, then the type of POI you want to search for. Both types of search give the same result, so choose the type of search that you find easiest to use.
About See System. More help You can get further help by going to tomtom.com/support. For warranty and privacy information, go to tomtom.com/legal. Reviews If you like using your VIA, why not write a review on your favourite online store? You'll help other drivers to make the best choice, and we'll learn from the feedback you give us.
Getting Help Help Select Help from the Main Menu or the Settings menu. On this screen, you can see the following information: Voice control Note: Voice control is not supported on all devices or in all languages. Select this option to see the following information about voice control: How to use voice control Tips for using voice control Which commands can I say? About See System. More help You can get further help by going to tomtom.com/support.
Product certification Finding product certification information on your device To find product certification information, such as the ICASA-approved certification number, do the following on your VIA: 1. Select Settings in the Main Menu. 2. Select System. 3. 4. 5. 6. Select About. Select Legal information. Select Certificates. You then see the relevant product certification information for your VIA, for example, ICASA.
Updating using MyDrive Connect About MyDrive Connect MyDrive Connect is a desktop-based application that helps you manage the content and services of your TomTom VIA. For example, you can use MyDrive Connect to get map updates, software updates or manage your TomTom account. You can also manage your the devices associated with your account using MyDrive Connect. Note: You can associate up to ten TomTom devices with one TomTom account.
Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work. Note: For devices with a separate mount, you cannot use the mount to connect your VIA to your computer. Note: You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor. 5. Enter the requested information for account creation, including your country. When set-up is complete, a TomTom account is created and your VIA is linked to that account.
Addendum Important Safety Notices and Warnings Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are satellite-based systems that provide location and timing information around the globe. GPS is operated and controlled by the Government of the United States of America, which is solely responsible for its availability and accuracy.
Pacemakers Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research. Guidelines for people with pacemakers: You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker. You should not carry the device in a breast pocket.
Do not modify or re-manufacture the battery. Do not attempt to insert foreign objects into the battery, or immerse or expose to water or other liquids. Do not expose the battery to fire, explosion or other hazard. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. Do not attempt to replace or remove the battery yourself unless the user manual clearly indicates that the battery is user replaceable.
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10 grams of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). Tests for SAR are conducted using standard operating positions specified by the EU council with the device transmitting at its highest certified power level in all tested frequency bands.
TomTom MyDrive app This device is compatible with the TomTom MyDrive mobile application which may be downloaded from tomtom.com/mydrive-app. The use of the TomTom MyDrive mobile application on your smartphone and any integration with your product will require that your smartphone has a wireless data service plan provided by a third party wireless service carrier. The procurement of and all charges associated with such a connectivity plan are your responsibility.
RDS-TMC cable (only for countries D, A and CH) Quick Start Guide 147
Copyright notices © 1992 - 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are trademarks or registered trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited warranty and end user licence agreements applying to this product. © 1992 - 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright protection and/or database rights protection and/or other intellectual property rights owned by TomTom or its suppliers.
