Contactless Pay INSTALLATION & CONFIGURATION INSTRUCTIONS
WHAT’S IN THE BOX? 1 Contactless Puck 2 Contactless Reader Plate with adhesive 3 Stickers for your door or windows to advertise the types of payments you can accept 4 Counter placement pad for your Contactless Puck 5 Tool kit containing a screwdriver, alcohol wipes, and extra adhesives 6 Micro-USB to Micro-USB cable 7 USB-A to Micro-USB cable ! 1 4 5 2 6 3 Note: You will only use one of the cables provided to install your contactless reader.
YOUR NEW CONTACTLESS PUCK Here’s a breakdown of your new hardware. Below explains each light and both ways to insert or slide cards. Wipe down the countertop with the alcohol wipe provided in your tool kit. This will make it even easier for your contactless puck to adhere properly. Processing Reader ready! 1 ASSESS YOUR COUNTER SPACE AND TERMINAL Success! Error Next, if you have an existing card reader, physically remove it before installation.
2 PICK YOUR CABLE FOR INSTALLATION Begin by determining the cable you’ll use to plug in your contactless reader. You’ll only use one of these cables. USB-A to Micro-USB cable Micro-USB to Micro-USB cable We recommend using this cable if you have an available port open on your Toast Hub, USB-Hub, or Toast Printer. If you don’t have an available port, or if you only have a terminal, use this cable instead. OR This cable plugs into the USB port on your device.
USB–A TO MICRO-USB INSTALL STEPS 1. Take the USB-A end of the cable and plug it into your Toast Hub or USB-Hub. 2. Plug in the remaining Micro-USB side into the bottom of the puck. Or plug the USB end of the cable into your Toast Printer. The end of this cable will be marked “to reader.” Nice work! Next, turn to the EMV Configuration section to enable all types of payments.
MICRO-USB TO MICRO-USB INSTALL STEPS 1. 2. Remove the plate covering the port on the side of your terminal. 3. If your terminal stand has a neck to hide the cable, feed it through for a cleaner look. 4. Plug in the remaining end into the bottom of the puck. Plug in the end of the Micro-USB cable paired with the cover and screws. Then screw in the plate to the terminal. The end of this cable will be marked “to reader.
3 EMV CONFIGURATION Your contactless reader will auto detect once plugged into your Toast system. You’ll need to enable EMV for the ability to take chip card and contactless payments. 1. Once the puck has been properly plugged into your Toast hardware, restart your terminal. 2. From the main menu in Toast, select Device Setup. 4. You’ll see an option for Card Readers below the EMV settings. Your new contactless puck is listed as: BBPOS Chipper 2X(USB) Confirm this is listed.
4 1. FINISHING TOUCHES Wrap your cable around the inside of your puck in a clockwise motion to reduce wire clutter. 2. To anchor your contactless puck, take the plate with adhesive and apply it to your counter surface. ! Keep in mind, the adhesive is strong, so plan your anchoring spot wisely.
FINISHING TOUCHES 3. Firmly press the plate down with the adhesive and hold for six seconds. The “insert” side should face toward your guests. Cards can be: • • • Tapped on the top of the puck. Dipped into the front slot with the card chip facing up. Swiped across in any direction with the card stripe facing upwards. Back This si de up “Insert” side The reader can sit on the plate, but can be removed to fit any scenario.
Let your customers know they can pay with contactless. 1. Find a visible clean spot on the counter to display the card reader and mat. 2. Flip mat over to preferred color treatment. Questions? See the Contactless Reader Troubleshooting Guide. Or contact Toast Support online or via phone at 617-682-0225. Scan the QR code with the camera app on your phone to access these documents for more info! 3. Place on the surface in your preferred location. 4. Place Toast puck device in the space provided.
User shall use the supplied USB cable if an available port open on the product
