TM Viewer’s Guide
Welcome
This Viewer’s Guide describes features of the TiVo® service running on the TiVo Roamio™ family of Digital Video Recorders. Your use of this product is subject to TiVo's User Agreement and Privacy Policy. Visit www.tivo.com/legal for the latest versions. Patented. U.S. pat. nos. at www.tivo.com/patents. © 2015 TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved.
Table of contents Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Chapter 1: Quick tours . . . . . . . . . . . . . . . . . 1 ® Quick tour - the TiVo Central screen . . . . . . . . . . . . . . . . . 2 Quick tour - My Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quick tour - Watching live TV . . . . . . . . . . . . . . . . . . . . . . . . 8 Quick tour - OnePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using this guide Thank you for choosing a high-definition TiVo Roamio™ (fourtuner TiVo Roamio, Roamio OTA, Roamio Plus, or Roamio Pro) DVR. 4. Take a tour! Once you’re done with Guided Setup, the Quick tours in Chapter 1 of this guide will introduce you to the great things you can do with your TiVo box. Unless otherwise noted, features described in this guide apply to all four DVR models (four-tuner TiVo Roamio, Roamio OTA, Roamio Plus, and Roamio Pro).
shows from another TiVo DVR to your Roamio, your Roamio is a client. Network Connection. Your TiVo Roamio can connect to your home network through either a wireless or wired connection (using either Ethernet or MoCA). To get the most out of your TiVo experience, especially if you want to stream shows, you must use a wired connection -either Ethernet or MoCA. For more on MoCA (Multimedia over Coax), see below.
programming on digital channels as well. This means that all or most programs available on analog channels are also available on digital channels when a CableCARD is inserted. Therefore, if your provider has “digital simulcast” and rebroadcasts all of its programming in digital, you will not miss any of your cable channel programming with a TiVo Roamio Plus and Roamio Pro.
1 Quick tours Quick tour - the TiVo Central® screen Quick tour - My Shows Quick tour - OnePass Quick tour - Streaming videos Quick tour - Watching live TV Quick tour - Whole home solution Quick tour - the TiVo app 2 4 8 10 11 14 16
1 Quick tours Quick tour - the TiVo Central screen ® Your starting point - the TiVo Central screen The TiVo Central screen is the starting point for just about everything you do with your TiVo Roamio. From the TiVo Central screen, you can see a list of all the shows you’ve recorded, find new shows to watch, explore great video on demand choices, and more. To get to the TiVo Central screen from live TV or any TiVo screen, just press the TiVo button on your remote control.
Quick tours 1 Discovery Bar might display thumbnails for other shows, like “So You Think You Can Dance.” It all depends on what you’re interested in and what’s available to you. The Discovery Bar also displays lots of other great viewing options: popular shows or sports events that are playing on live TV, items from your My Shows list, TiVo Suggestions, new video on demand shows, and more! Press the UP arrow to move up to the Discovery Bar, then the LEFT and RIGHT arrows to move around.
1 Quick tours Quick tour - My Shows All of your recordings, streaming videos, and downloaded/transferred shows appear in the My Shows list. To get to the My Shows list from any menu screen or from live TV, just press the TiVo button twice. (Press it only once if you’re already on the TiVo Central screen.) Highlight any title in My Shows (even a show that’s currently recording) and press PLAY play the show from the beginning, or to resume playing from where you left off.
Quick tours 1 example, highlight “Kids” to view only kids’ shows, or “Movies” to view only movies. Personalize your My Shows list by hiding certain categories or changing the category order. 1. Press the button and select ‘Show categories.’ 2. Highlight a category you want to hide, and press SELECT to remove the check mark. 3. To change the order of the categories, highlight the one you want to move, press the RIGHT arrow, and then use the UP and DOWN arrows to place the category where you want it. 4.
1 Quick tours • Recently Deleted Recordings Contains recently deleted recordings that are available for recovery. A show’s title may appear in more than one group. When you delete a show in one folder, the title also disappears from any other group. Season selector If a OnePass group contains more than one season and more than 30 episodes, a season selector will be displayed at the top of the list. Use it to easily jump between seasons.
Quick tours • 1 Recordings Displays only recordings included in your OnePass. This view can be helpful if you are trying to manage disk space. Program details screen You can highlight any show in My Shows and press SELECT to see the program details screen, which offers these options: • Play (or Resume playing if you’re returning to a partially watched show). • Delete now (or Stop recording if recording is in progress). • Related videos Watch YouTube™ videos related to the show and more.
1 Quick tours Quick tour - OnePass OnePass, which replaces Season Pass® recordings, gathers every episode of a series available anywhere and adds them right to your My Shows list to watch instantly. If an episode isn’t available on TV or on demand, OnePass fills in the gaps with episodes from streaming video providers like Netflix, Amazon Prime, and more.
Quick tours 1 Start from Want to watch from the beginning? Choose Season 1. Just need to catch up? Choose a different season. Only want new episodes? Choose ‘New episodes only.’ Rent or buy: Decide whether to include episodes that need to be purchased before viewing. (The TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing.
1 Quick tours Quick tour - Streaming videos When you look for movies or individual episodes of series using the TiVo menus, your options include videos available to stream from all of your video providers -- no need to switch to a different app! When you find a streaming video, choose ‘Watch now’ to watch it instantly. Don’t have time to watch it now? Rather than search for it again later, add a link to the video directly to My Shows, so it’ll be there waiting when you’re ready.
Quick tours 1 Quick tour - Watching live TV When you’re watching a show as it’s broadcast, you’re watching live TV. Press the LIVE TV button to go to live TV from any TiVo screen. Moving around in time 1. First, press the PAUSE button. You can pause live TV for up to 30 minutes. When you pause live TV, you see a status bar showing a one-hour period. The green segment shows the portion of the hour that has been saved by your TiVo Roamio. The white line marks your current point in time.
1 Quick tours 8. Press and hold the REPLAY portion. button to skip back to the beginning of the saved Changing channels To move one channel at a time, press CH UP/DOWN on the TiVo remote. To go to a specific channel, use the numbers on your remote control, then press ENTER. (If you don’t press ENTER, the channel changes automatically after a few seconds.) To jump back to the previous channel on the same tuner, press ENTER again. Tired of channel surfing? Press GUIDE to display the program guide.
Quick tours 1 5. Press LIVE TV again to switch to Tuner 4. Again, change the channel, watch for a few moments, then press PAUSE. 6. Press LIVE TV once more to switch to Tuner 1. Notice that the first show you were watching is still paused. Press PLAY (or PAUSE again) to continue watching the show. 7. Press LIVE TV to switch to Tuner 2. Because you didn’t pause this show, it’s still playing. Press REWIND to watch the part of the show you missed. Press PLAY to start playing. 8.
1 Quick tours Quick tour - Whole home solution When other TiVo boxes are connected to the same network as your TiVo Roamio, you can share recorded shows between them! You can watch shows recorded on another TiVo DVRs by streaming or transferring them to your Roamio. Or, you can stream or transfer recordings to those other TiVo DVRs from your TiVo Roamio! (Streaming means watching a video directly from another device; there’s no need to transfer or download it first.
Quick tours 1 If you are streaming the recording, you can start to watch it immediately. If you are transferring the recording, you can choose to watch it as it transfers, or continue browsing and choosing shows to transfer. If the show is paused on the Living Room DVR, you’ll have the option to watch or transfer it from the paused location, or to watch or transfer it from the beginning. As you watch, you can pause, fast-forward, or rewind the show.
1 Quick tours Quick tour - the TiVo app Easily stream or transfer recordings to your mobile device using the TiVo app! (Bonus: The TiVo app also lets you schedule recordings, control live TV, search for shows, and more!) Download the free TiVo app from the App Store or Google Play. For step-by-step instructions, go to tivo.com/howto and explore the “Get TiVo Anywhere” section. Note: To stream/transfer shows from the four-tuner TiVo Roamio and the TiVo Roamio OTA, a TiVo Stream device is required.
2 Finding & managing shows Using the guide and mini-guide to find shows Finding & recording shows Recording by time or channel 20 22 27 Creating WishList® searches Managing recordings & OnePass Setting OnePass & recording options 30 33 35
2 Finding & managing shows TiVo Live Guide Date & time Show description Using the guide and mini-guide to find shows The on-screen program guide displays up to two weeks of TV programming at the touch of a button — the GUIDE button on your TiVo remote. You can choose to display the guide as a grid, or use the TiVo Live Guide (shown here). When you’re viewing the guide, press the button to display Guide Options and choose the view you want. The mini-guide is a smaller version of the program guide.
Finding & managing shows 2 Choosing channels for the guide You can use the Guide Options screen to choose which channels to display in the guide. All Display all channels available from your service provider, even channels you don’t receive. My Channels Display only the channels that are checked in the Channel List (recommended). Favorites Display only the channels you rated as your favorites in the Channel List. See Your channel list for more information on the Channels List.
2 Finding & managing shows Finding & recording shows You can find shows to watch or record by searching, browsing, or asking for recommendations! Searching for shows (and more!) Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Hulu Plus, Netflix, and Amazon), and video on demand from your cable provider (if available) all at the same time.
Finding & managing shows 2 Browsing TV & movies Browse specific categories of TV shows and movies, including what to watch right now! From the TiVo Central screen, select ‘Find TV, Movies, & Videos,’ then choose ‘Browse TV & Movies.’ You’ll be able to browse for shows using any of the following: New & Notable Browse a rotating selection of shows and movies that are timely, trendy, or just plain fun. Box Sets See all of the movies in your favorite franchises together in one place.
2 Finding & managing shows Recommended shows What to Watch Now on TiVo Central With all the programming available to your TiVo® Roamio, sometimes you might want some recommendations. The TiVo service is here to help: What to Watch Now, the Discovery Bar, and TiVo Suggestions put a variety of recommendations at your fingertips. What to Watch Now Here’s your shortcut to finding something great to watch.
Finding & managing shows 2 TiVo Suggestions You can rate any show — whether it’s live, recorded, or listed in the program guide — by pressing the THUMBS UP or THUMBS DOWN button on your remote. You can give a show up to three Thumbs Up (great!) or three Thumbs Down (terrible!). TiVo Suggestions uses these ratings to create a list of shows you might like. The more shows you rate over time, the better TiVo Suggestions will get at finding interesting shows for you.
2 Finding & managing shows Watching TiVo Suggestions Want to see what TiVo Suggestions are ready to watch? Here’s how to find them: • TiVo Suggestions appears as a category in the left column of the categorized My Shows list. Highlight it to see all of your recorded Suggestions. • Alternatively, when you select a category in My Shows, you'll find a Suggestions folder for that category.
Finding & managing shows 2 Recording by time or channel It’s easy to find shows by browsing by time or channel. From the TiVo Central screen, choose ‘Manage Recordings & OnePass.’ From there, you can set up a manual recording for a specific date/time, look for something to watch a particular time, or browse the shows on a particular channel. Manually record time/channel Schedule a recording on a specific channel at a specific time. 1. Select ‘Set Up a Manual Recording.’ 2.
2 Finding & managing shows Find by time Browse shows on a specified day and time. You can filter the list to see only shows in a particular category. For example, you can browse all movies airing on Saturday night. 1. Choose ‘Find by Time.’ 2. If you want to limit your search to a particular category or set of channels (for instance, HD shows or your favorite channels, use the arrow buttons to highlight an option (for example, Movies), then press SELECT.
Finding & managing shows 2 4. Press the UP/DOWN arrows to select a channel. (You can also use the numbers on the remote to enter a channel, then press ENTER.) 5. Press SELECT to see the list of shows without leaving the channel selector, or press the RIGHT arrow to see the list of shows and move to the list. 6. Highlight the show you want to record and press SELECT to schedule your recording.
2 Finding & managing shows Creating WishList® searches A WishList search finds shows that match your search criteria on any channel you receive — and it keeps on searching for as long as you keep the WishList search. You can search for something specific by creating a WishList search with multiple criteria: for instance, you might create a WishList search for actor George Clooney, category Movies, and sub-category Action. This WishList search would find action movies starring George Clooney.
Finding & managing shows Director Search for shows by a specific director. Category Search for specific categories and sub-categories of shows (for example, action movies or nature documentaries). 4. After entering your initial search criteria, you’ll return to the Create WishList Search screen. Continue adding as many search criteria to your WishList search as you like.
2 Finding & managing shows • Modify recording options Change auto-record settings, choose the whether to record repeats and how many shows to keep, and more. • Don’t auto-record shows/Auto-record shows Choose whether your TiVo DVR will automatically record any shows matching your WishList search criteria until you modify or delete the WishList search. Upcoming See a list of upcoming episodes that match your search criteria.
Finding & managing shows 2 Managing recordings & OnePass The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings. The OnePass Manager prioritizes all your repeating recordings and lets you manage conflicts and set options. Using the To Do List To view the To Do List, choose ‘Manage Recordings & OnePass’ from the TiVo Central screen, then choose ‘To Do List.’ You’ll see a list of all shows scheduled to record in the next two weeks or so.
2 Finding & managing shows To view the OnePass Manager, choose ‘Manage Recordings & OnePass’ from the TiVo Central screen, then choose ‘OnePass Manager.’ Prioritizing your OnePasses and WishList searches is important in case of recording conflicts (when too many shows are scheduled to record at the same time). Because your TiVo® Roamio has multiple tuners, and because OnePass works best when you include streaming videos, recording conflicts should be minimized.
Finding & managing shows 2 Setting OnePass & recording options Setting default recording options Default OnePass and recording options apply to all OnePasses you set up, and all shows you record that are not part of OnePasses. You can change the default values at any time. Here’s how: 1. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ and then ‘Recording.’ 2. Choose ‘Default OnePass & Recording Options.
2 Finding & managing shows Start Recording Start recording up to ten minutes before a show is scheduled to begin. (Recordings only; available only before recording starts.) Stop Recording Set a recording to continue — for a few minutes or up to three hours — after it’s scheduled to end. You can change this setting when you set up the recording, or while the recording is in progress. (Recordings only.
Finding & managing shows 2 Rent or buy: Decide whether to include episodes that need to be purchased before viewing in your OnePass results. (The TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing.) (OnePass only.) Record Skip reruns or watch them all? Choose ‘New only’ to avoid reruns, or ‘re-runs’ to get every episode. (Single recording or OnePass with recordings.
2 Finding & managing shows Recording with Overlap Protection Being able to record multiple programs at the same time doesn’t eliminate all possible recording conflicts. The Overlap Protection feature gives you additional options for dealing with recording conflicts when they occur.
Finding & managing shows 2 Extending live recordings Live events (like sporting events and awards shows) often run past their scheduled end time. When the Extend Live Recordings setting is turned on, the TiVo Roamio will remind you to add extra time when you set up a recording of a live event. Extend Live Recordings is a global setting, not a show-specific choice.
2 40 Finding & managing shows
3 Watching shows Moving around with the status bar 42 Getting information with the info banner 44
3 Watching shows Moving around with the status bar In general, watching shows works the same whether you’re watching live TV, recordings, streaming shows, web videos, or video on demand. You can always press PLAY , PAUSE , FAST FORWARD , and REWIND to display a status bar and move around in the show. • In live TV, the status bar represents one hour and the white tick marks are 15 minutes apart. Status bar for live TV Tick marks are 15 minutes apart. The white line and time indicate where you are now.
Watching shows 3 Automatically saving live TV In live TV, the green segment of the status bar represents the part of the show automatically saved by your TiVo® Roamio. The TiVo Roamio automatically saves up to 30 minutes of live TV, so you can rewind live TV for up to 30 minutes. Press RECORD to record the saved portion as well as the rest of the show. Whenever you change channels, the saved portion of the old show is cleared, and the TiVo Roamio starts saving the show on the new channel.
3 Watching shows Getting information with the info banner The info banner displays the show’s title, description, ratings, and other information. It appears whenever you change the channel. To view the info banner while watching a show, press INFO. The info banner can be displayed in three different sizes. Press the RIGHT arrow to cycle through the sizes of the info banner. Press the LEFT arrow or CLEAR to hide it. Icons in the large version of the info banner are shortcuts to corresponding features.
4 Video on demand & more Video on demand options Music, photos, apps, & games 46 49
4 Video on demand & more Video on demand options Your TiVo Roamio has access to a huge array of on-demand movies, TV shows, and videos. Below are some of the most popular video providers, but be sure to check tivo.com to see what great new videos might be available for rent or purchase. Shows and movies from video providers appear in your results when you browse or search the TiVo menus.
Video on demand & more 4 When you search for shows on your TiVo box, your results will include shows available from Vudu. Just look for the Vudu logo in the right pane of your search results. You can also search or browse for shows and movies available on Vudu from the Vudu app available on the ‘Find TV, Movies, and Videos’ menu.
4 Video on demand & more For more instructions on using Hulu Plus, including how to control playback of the video you’re watching, visit tivo.com/howto and select the “Get Video on Demand” option. YouTube™ videos Browsing YouTube videos with your TiVo Roamio is just as easy as browsing YouTube videos on the Internet. From the TiVo Central screen choose ‘Find TV, Movies, & Videos,’ then ‘YouTube.’ On the YouTube home page, use the arrow buttons on your TiVo remote to explore the menus.
Video on demand & more 4 Music, photos, apps, & games Your TiVo Roamio is really an entire digital home entertainment center, with access to your photos, music, and more! Music With your TiVo Roamio, you’ll have a constant supply of all your favorite music. Pandora® Internet Radio.
4 Video on demand & more Podcaster. Find and listen to podcasts without being tethered to your computer or mobile device. To view music options, from the TiVo Central screen, select ‘Music & Photos’ for available options. Photos Connect to your Picasa account to view photos stored there. From the TiVo Central screen, select ‘Music & Photos,’ then choose ‘Picasa.
5 Settings Audio settings Channel settings Display settings Network settings Remote control settings Remote, CableCARD, & device settings Video settings Parental Controls settings Messages Account & system information Restart or reset system Standby 52 53 55 56 60 60 65 68 70 71 72 73
5 Settings Audio settings From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Audio’ to customize audio settings. Alternate audio Some shows are broadcast with more than one audio track, such as alternate language tracks. When alternate audio tracks are available, you’ll see a bright alternate audio icon in the info banner: . The Default Audio Language setting lets you choose which audio language track is recorded.
Settings 5 Channel settings From the TiVo Central® screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Channels.’ Your channel list The channel list is the list of channels provided by your TV programming source. The TiVo Roamio DVR uses this list to determine which channels to display in the guide and which channels are available for searching and recording shows. If your channel list is incorrect, you can change your channel lineup.
5 Settings Signal Strength Use the Signal Strength screens to test the incoming signal on specific digital channels. Signal Strength - Antenna The signal strength meter can help you make adjustments to your antenna position to optimize the reception of antenna channels. Signal Strength - Cable The signal strength meter can also help diagnose cable signal issues.
Settings 5 Display settings From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Displays’ to customize the display of the info banner, closed captioning, and the lights on the TiVo Roamio. Info Banner Normally, when you change channels, the info banner is displayed for a few seconds. If you want it to disappear quickly, select ‘Clear Banner Quickly.’ Closed Captioning Change the way the TiVo Roamio displays closed captioning text.
5 Settings Network settings TiVo Roamio DVRs make regular connections to the TiVo service to receive updated show listings, service updates, and other information. You can connect to the TiVo service through a wired or wireless connection. When choosing your connection type, note that wireless connection speeds are typically not fast enough to stream shows reliably.
Settings 5 Changing network settings The network settings options will vary depending on whether you’re using a wired (Ethernet or MoCA) or wireless connection. Note: If you want to use the Roamio to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required. Wireless connection speeds are typically not fast enough to stream shows reliably.
5 Settings 2. Select ‘Use this DVR to create a MoCA network.’ 3. Choose ‘Yes, turn on MoCA.’ 4. Confirm the default MoCA settings. Note: Use the default settings unless a professional installer instructs you to change them. 5. Congratulations! You’ve enabled MoCA throughout your home. You can connect MoCA-ready devices (like other Roamio Plus/Roamio Pro DVRs and TiVo Minis) to your MoCA home network through the coax cable.
Settings 5 Wireless settings Note: If you want to use the Roamio to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required. Wireless connection speeds are typically not fast enough to stream shows reliably. To connect to your wireless network, you may need the name (SSID) of your wireless network and its password/key (if any).
5 Settings Remote, CableCARD, & device settings From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Remote, CableCARD, & Devices.’ Remote control settings Programmable buttons Some buttons on the TiVo remote are programmable.
Settings 5 If you prefer, you can choose to have a press of the ADVANCE button move you to the end of a recorded show, or catch up with live TV. Pressing it again takes you to the beginning of the recorded show, or to the beginning of the saved portion of live TV. No matter which setting you choose, if you press ADVANCE while fast-forwarding or rewinding, you’ll move to the next tick mark on the status bar. See Moving around with the status bar for more information.
5 Settings Unpairing your remote (to use it with a different TiVo box) To pair the remote with a different Roamio Pro, you must first unpair it with the current DVR, then pair it with the new one. Note that this process will reset the remote completely, so you will need to repeat setup of the remote’s programmable buttons (TV power, volume, mute). To unpair the remote: 1. Hold down the POWER and TiVo buttons at the same time until the activity light flashes. 2. Press THUMBS DOWN three times. 3.
Settings 5 programming, you must install one Multi-Stream CableCARD decoder (M-CARD). This one card will let you watch and record multiple shows at once. Note: TiVo Roamio boxes do not receive analog channels. The TiVo Roamio Plus and Roamio Pro also do not receive over-the-air programming, and will not work with an over-the-air antenna. External storage Use this screen when you want to add or remove a TiVo-verified external storage device. Visit tivo.
5 Settings Power saving settings When you’re not using your TiVo box, you can save power by letting the box go into Standby mode. Selecting a higher power saving setting means that the box will enter Standby sooner and that TiVo Suggestions may not record while the box is in standby. Scheduled recordings, transfers, and downloads will not be affected, regardless of your power savings setting. Off The TiVo box will never enter Standby. Low The TiVo box will enter Standby after four hours.
Settings 5 Video settings From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Video’ to customize your TiVo Roamio’s video settings. Aspect correction mode Aspect correction is applied when the aspect ratio of the show you’re watching doesn’t match the aspect ratio of your TV. (For example, if you are watching a standard resolution show on your wide-screen TV.
5 Settings Letterbox color Letterbox is used to fit a 16 x 9 show on a 4 x 3 screen, and sidebars are used to fit a 4 x 3 show on a 16 x 9 screen. Choose which color the TiVo Roamio should use when it adds letterbox or side bars to the picture: gray or black. TV aspect ratio Aspect ratio refers to the proportions of your TV screen. A standard TV screen ratio is 4:3. Widescreen TVs are 16:9. Select the type of screen your TV has.
Settings 5 formats your television can display. The supported formats will be automatically selected in the list of available video formats. Using the RESOLUTION button Normally you'll specify video output formats using the Video Output Settings screen (see Video output formats). But if your screen is black and you can’t get to the TiVo menus, you can press the RESOLUTION button on the back of the TiVo Roamio Plus/Roamio Pro to change the Video Output format.
5 Settings Parental Controls settings Parental Controls help you make sure your family has access to only those shows you want them to watch. Set limits on movie and television ratings, lock specific channels, and prevent viewing of recorded shows that violate the settings you choose. From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Parental Controls.’ (Or, select the padlock icon from the large info banner.
Settings 5 TV/Movie rating limits Ratings shaded in green are not locked; ratings in red are locked. Use the UP/DOWN arrows to adjust which ratings are locked. Block by TV content Types of content marked by broadcasters as able to be blocked are listed. Select each type of content you want to block, then use the UP/DOWN arrows to adjust which ratings are blocked (shaded in red). Block Unrated Programs Some movies and TV shows are unrated. Use this setting to block all unrated movies or TV shows.
5 Settings Messages From time to time, you may receive messages from the TiVo service. Messages may alert you to information about your account, new TiVo service features, important TV schedule changes, channel lineup changes, or other information. When you receive a new message, the TiVo Central screen will display the an envelop icon next to the ‘Settings & Messages’ menu item. To access your messages: 1. From the TiVo Central screen, select ‘Settings & Messages.’ 2. Select ‘Messages.
Settings 5 Account & system information The Account & System Information screen provides information about your TiVo® Roamio and your TiVo service account. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Account & System Information.’ System Information You’ll need some of the information provided here if you contact TiVo Customer Support.
5 Settings Restart or reset system Options on this screen allow you to restart your TiVo Roamio, erase information, or restore original factory settings. From the TiVo Central screen choose ‘Settings & Messages,’ then ‘Help,’ then ‘Restart or Reset System.’ Options include: Restart the TiVo Box Shuts down the TiVo Roamio and starts it up again. This will not affect recorded shows, OnePass® recordings, WishList® searches, or TiVo Suggestions.
Settings 5 Standby To conserve power, you can put your TiVo DVR into Standby mode. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Standby’ to put your TiVo® Roamio in Standby mode. To return to normal mode from Standby, press the TiVo button or the LIVE TV button on the remote, or the RESOLUTION button on the back of the TiVo DVR (Roamio Plus/Roamio Pro only). You can choose from several levels of power saving when your device enters Standby.
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6 Troubleshooting
6 Troubleshooting Getting more info Connecting your TiVo Roamio TiVo is dedicated to providing you with quality information and customer service. Got a question? Here’s how you’ll always be able to find answers: I don’t see the Welcome screen when I plug in my TiVo Roamio for the first time. • Make sure cables are connected from the OUT jack of one device to the IN jack of the next. Never connect OUT to OUT or IN to IN. • Make sure your TV is displaying the appropriate video source.
Troubleshooting Completing Guided Setup Will my TiVo Roamio work without the TiVo service? Do I need a network connection for Guided Setup? • • Yes. To complete Guided Setup, the TiVo Roamio needs to connect to the TiVo service. To do this, the you can use a wired (Ethernet or MoCA) or wireless network connection. As you choose your connection type, remember that a wired connection is required if you want to stream or transfer shows to other TiVo boxes and mobile devices.
6 Troubleshooting Your OnePass® requests, WishList® Searches, and all the existing recordings in the My Shows list will not be affected. Shows in your To Do List will record as scheduled once the power is restored. OnePass turned into a OnePass, with the OnePass options set to include recordings only. In essence, that means these OnePasses will work just as your Season Passes always have.
Troubleshooting • • The TiVo Roamio Plus and Roamio Pro require a CableCARD™ decoder to receive any cable programming. Contact your cable company to order a CableCARD decoder or to make sure that all of the channels in your cable subscription have been activated on the CableCARD decoder. See CableCARD™ Decoder for more information. The TiVo Remote Control My TiVo remote control doesn't work with my TiVo Roamio.
6 Troubleshooting I have a lot of streaming videos in My Shows. Do they take up disk space? Watching Live TV • Can I watch a show while it’s being recorded? No. Streaming videos are not stored on the TiVo DVR, so they do not take up any disk space. I know I added a new show, but I can’t find it in the My Shows list. • • Make sure you’re looking in the correct My Shows category.
Troubleshooting Why can’t I adjust the recording quality of some shows? • There’s no option to change the recording quality of HD or digital broadcast shows. The TiVo Roamio records the pure digital signal it receives. How can I record a show (or shows) when there is a conflict? • The TiVo Roamio gives each repeating recording a priority. You can resolve some conflicts using the OnePass Manager to change priorities. See Using the OnePass Manager.
6 • Troubleshooting Is your TiVo service account up to date? Check your account status on the System Information screen (from the TiVo Central screen, select ‘Settings & Messages,’ then ‘System Information’). If your account is suspended or closed and you wish to re-activate it, go to tivo.com/manage, or refer to Getting more info for TiVo Customer Support contact information and give us a call. I can’t search for shows. The TiVo Roamio says it is organizing program information.
Troubleshooting 6 • The show may have been deleted from the My Shows list by someone else in your household. problem with your home network. Troubleshoot the connection from your home network to the Internet. • The show may have been canceled by the network. • There may have been a conflict when requesting another show, and the proposed resolution was to delete the missing show earlier than planned. If you accepted that resolution, the show would have been deleted.
6 • Troubleshooting Restart the TiVo Roamio. See Restarting the TiVo DVR for instructions. What is a MoCA network? In a MoCA (Multimedia over Coax) network, your devices connect to each other through your cable network -- the same coaxial cable that brings cable TV to your television set. You can use your TiVo Roamio Plus or Roamio Pro to enable MoCA throughout your entire home! For instructions, see MoCA settings.
Troubleshooting 6 My TiVo Roamio was working, but now the picture is frozen. My audio system is set up to play in stereo, but it is only playing mono. • Try changing channels several times. • • Press PAUSE, then PLAY . • Restart your TiVo Roamio. See Restarting the TiVo DVR for instructions. I don’t get a picture now, even though I have been able to get one in the past. • Your TV may not be set to the correct input. Most TVs have an input button that says either “TV/Video,” “Input,” or “Source.
6 Troubleshooting • Try changing channels. If the message appears on just a few channels, you may be tuned to a channel to which you do not subscribe, or you may be experiencing a weak signal on a channel to which you do subscribe. • A multi-stream CableCARD (M-CARD) decoder may not be installed (does not apply to TiVo Roamio OTA or if you are using the four-tuner TiVo Roamio with an over-the-air antenna). • You may be experiencing a temporary cable outage; check with your cable provider.
A Appendix A Safety instructions FCC statement to the user Front panels Back panel Specifications 88 91 92 94 98
A Safety instructions Safety instructions Save these safety instructions. 3. Heed Warnings — All warnings on the appliance and in the operating instructions should be followed. Before you begin 4. Follow Instructions — All operating and use instructions should be followed. Make sure all your equipment is turned off and the TiVo DVR is unplugged.
Safety instructions 9. Heat — The appliance should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat. 10. Power Cord Protection — Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance. 11.
A Safety instructions 20. CAUTION — Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
FCC statement to the user A FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
A Front panels Front panels Roamio Plus & Roamio Pro Green LED. Indicates that the TiVo DVR is powered on. Amber LED. Flashes when the DVR receives a signal from the remote. Press this button to use the remote finder. To turn off the remote finder, press this button again, or press any button on the remote. Blue LED. Indicates a transfer to another TiVo box, stream to another TiVo box, or download in progress. Red LEDs. Indicate recording(s) in progress.
Front panels A Four Tuner TiVo Roamio/TiVo Roamio OTA Green LED. Indicates that the TiVo DVR is powered on. Amber LED. Flashes when the TiVo Roamio receives a signal from the remote. Blue LED. Indicates a transfer to another TiVo box, stream to another TiVo box, or download in progress. Red LEDs. Indicates recording(s) in progress.
A Back panel Back panel TiVo Roamio Plus/Roamio Pro 쐈 USB AC (In) CABLE (MoCA) ETHERNET COMPONENT Power In. Connects to power outlet. The TiVo Roamio Plus/ Roamio Pro does not have a power switch; plugging it into the wall socket turns it on. CAUTION: TO PREVENT ELECTRICAL SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, AND FULLY INSERT. See Safety instructionsfor details. Ethernet. Connects the TiVo Roamio Plus/Roamio Pro to your home network using an Ethernet cable.
Back panel separately) to connect the TiVo Roamio Plus/Roamio Pro to your home theater system for digital sound. Component Video Output. Connects to a TV or A/V system. Component Video provides a high-definition picture using a Component Video cable. A separate connection is required for audio; you can use the included Left/Rigt audio cables (the white and red connectors) or another audio cable. Composite Video Output. Connects to a TV, VCR, DVD recorder, or A/V system.
A Back panel Four-Tuner TiVo Roamio/Roamio OTA CABLE / ANT DIGITAL AUDIO TiVo Inc. COMPOSITE HDMI ETHERNET USB EXTERNAL STORAGE (E-SATA) POWER (OPTICAL) Cable/Antenna. Connects to your cable TV source or a TV antenna. Connect a Coaxial RF cable from your wall/cable source or antenna to this jack. Digital Audio (Optical). Connects to an A/V receiver or home theater system.
Back panel A instructions for details. CableCARD™ Compartment (on the underside of the fourtuner TiVo Roamio only). Compartment for one multi-stream CableCARD. Once your multi-stream CableCARD decoder is installed, you should not remove it for any reason.
A Specifications Specifications Video Out TiVo Roamio Plus/Roamio Pro: All TiVo Roamio models: • HDMI (1) (combined audio/video) • USB (2) • Component Video RCA (1) • Ethernet (1) • Composite Video RCA (1) • E-SATA (1) *for TiVo-verified external hard drive Four-Tuner TiVo Roamio/Roamio OTA: • HDMI (1) (combined audio/video) • Composite Video/Standard audio (1) Audio Out TiVo Roamio Plus/Roamio Pro: • HDMI (1) (combined audio/video) • Digital Audio (Optical) (1) • Stereo L/R RCA (1
Index Index Numerics 30-second advance 60 30-second fast-forward 8 A ADVANCE button, customizing 60 Amazon Instant Video 46 apps 50 aspect correction 65 ratio 66 audio jacks 95, 96 settings 52 troubleshooting 84 auto-recording TiVo Suggestions 25 B B button, in My Shows 6 blocking programs 69 browsing TV and movies 23 C C button, in My Shows 6 Cable In jack 94 CableCARD decoder v information screen 71 settings 62 cache 10 channels changing 9 channel lists 53 favorites 53 locking 69 recording programs b
Index Guide, finding programs with 20 Guided Setup repeating 72 troubleshooting 77 H HDMI jack 94, 96 host iv Hulu Plus 47 I info banner hiding 43 icons and 44 viewing 44 iPad applications 63 iPhone applications 63 iPod, transferring shows to 17 K keeping recordings 12, 36, 37 L Left/Right Audio jacks 95, 96 letterbox color 66 lights, front panel 55 live TV about 8 rewinding 43 Live365 49 locking channels 69 100 M O Media Access Key 71 messages, about 70 MoCA network about v, 57 creating 57 joining 5
Index customizing 20 hiding 43 program information screen, more options 7 program options 7 progress bar 6 R recording capacity 98 Recording History screen 33 recording multiple shows at once 80 recording options customizing 36 default 35 recordings canceling 33 clipping 38 deleted 33 keeping 12, 37 managing 33 maximum number saved 12, 37 remote control A button 4, 5 entering text with 59 finder 62 programmable buttons 60 resetting buttons 60 settings 60 troubleshooting 79 remote control finder 92 repeatin
Index web videos, and the status bar 42 wireless network, settings 59 WishList searches 30 managing 33 transferring shows to a portable device 17 Tuners v tuning adapter information screen 71 settings 63 TV, browsing 23 Y YouTube 48 Z Zoom mode 65 U upcoming recordings, viewing 33 V video settings 65 troubleshooting 84 video on demand and the status bar 42 video providers, about 46 video providers, customizing search results 46 video podcasts managing 34 Video Providers setting 54 video window about 2
TiVo Roamio™ Remote ® The TiVo button takes you to the TiVo Central screen, the starting point for all your TiVo features and settings. Live TV takes you to live TV. If you’re watching live TV, use it to cycle through the tuners. If programmed, TV PWR turns your TV on or off. Info shows the info banner while watching live TV; press it again to make it disappear. Use Input to select the input (such as a DVR, DVD player, game system) your TV displays.
Remote control tips & shortcuts Press the TiVo button once to go to the TiVo Central® screen, or twice to go to the My Shows list—your list of recorded shows. While watching live TV, press SELECT to see the Mini Guide: a snapshot of what’s coming up on the next three channels.
Customizing your TiVo remote ® When programmed, the POWER, INPUT, VOLUME, and MUTE buttons on the TiVo remote can control your TV or AV receiver. Even better, the Roamio remote control is an RF remote. This means that the remote can control your TiVo box even if the box is not in direct line of sight with the remote (for instance, if it is behind a cabinet door). Your remote control should be ready to use in RF mode after you complete Guided Setup.
Glossary of on-screen icons My Shows Streaming video available to watch now. Currently being recorded. Streaming video that is currently unavailable. Currently downloading or streaming from another TiVo box. Recording will be kept until space is needed. Plain folder – contains more than one episode of the same series. Recording may be deleted in less than 3 days to make room for other recordings you have requested, but only if space is needed.
