User's Manual

®
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you
purchased the product is considered proof of purchase.
WHAT IS COVERED?
TiVo warrants that the remote (including the dongle or USB thumb stick, if any, provided with the remote) will be
free from defects in materials and workmanship during the limited warranty period described herein. The limited
warranty coverage begins the day you purchase the product. For 90 days from the purchase date, the remote will be
replaced with a repaired, renewed or comparable product (at TiVo’s discretion) if it becomes defective or inoperable.
This exchange is done without charge to you for parts and labor (except applicable taxes, if any). You will be
responsible for the cost of shipping. Contact Customer Support at 1-877-367-8486 for exchange. All products,
including replacement products, are covered only for the original warranty period. When the warranty on the original
product expires, the warranty on the replacement product also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• Any taxes imposed on TiVo for units replaced or repaired under this warranty.
• Product replacement because of misuse, accident, unauthorized repair, or other cause not within TiVo’s control.
• Incidental or consequential damages resulting from the use of the product. (Some states do not allow the
exclusion of incidental or consequential damages, so the above exclusion may not apply to you.)
• A product that has been modified or adapted to enable it to operate in any country other than the country for
which it was designed.
• A product used for commercial or institutional purposes.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of purchase. Also keep the original box and
packing material in case you need to return your product.
TO GET WARRANTY SERVICE...
If you believe the product is defective, contact Customer Support at 1-877-367-8486. A representative will go
through a diagnostic checklist with you. If it is determined that the product needs to be exchanged, the
representative will give you complete shipping details. All implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
This warranty gives you specific legal rights. You may have other rights which vary from state to state (or
jurisdiction to jurisdiction). TIVO’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN REMOTE CONTROLS IS
LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE REMOTE CONTROL, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND
ALL CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL
APPLY AFTER SUCH PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so the
above exclusion may not apply to you.
TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY OR LIABILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS
NOT BEING AVAILABLE FOR USE OR FOR LOST DATA. Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply to you.
TiVo
®
Slide Remote Limited Warranty
90 Days Free Parts and Labor
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Qbert_WarrantyRegulatory_Front_A3.pdf 1 7/22/2010 1:45:56 PM