User Guide

The USB C ports on the Laptop are looking the same, but it has several critical differences between
Thunderbolt 3, USB-C 3.1 Gen 2, and USB-C 3.1 Gen 1.
The difference between the three technologies is bandwidth.
Support Dual or Triple Display:
√ Thunderbolt 3: 40Gb/s
√ USB-C 3.1 Gen 2: 10Gb/s
DOES NOT SUPPORT USB C DISPLAY OUTPUT:
× USB-C 3.1 Gen 1: 5Gb/s (data transfer only)
Please ensure the Laptop has thunderbolt 3 / USB-C 3.1 Gen 2 to support multiple-display before purchase.
ALL models listed below is for your reference only, it’s not a full list, please make sure your laptop’s
compatibility before purchasing. If you cannot make sure, please email [e-mail] with
laptop model and product model, we will check for you.
Brand
Model
Compatiblity
Note
Apple
Apple
Macbook(Model released before 2015）
Incompatible
Apple
Macbook（2015-2017, 12-inch)
Compatible
Apple
MacBook Air（2018-2020, 13-inch）
Compatible
Apple
MacBook Air（2014-2017, 13-inch）
Incompatible
Apple
MacBook Pro（2016-2020, 13-inch）
Compatible
Apple
MacBook Pro（2019, 16-inch）
Compatible
Apple
MacBook Pro（2016-2020, 15-inch）
Compatible
Apple
MacBook Pro（2015, 13/15-inch）
Incompatible
Apple
iPad Pro(11/12.9-inch)
Partial Compatible
USB data transfer compatible
Apple
Mac mini（2009-2014）
Incompatible
Apple
Mac mini（2018）
Compatible
Apple
iMac（2009-2015）
Incompatible
Apple
iMac（2017-2019, 21.5/27-inch）
Compatible
Apple
iMac Pro 2017
Compatible
Apple
Mac Pro（2019）
Compatible
Microsoft Surface
Surface
Surface pro 7
Compatible
Surface
Surface pro 1/2/3/4/5/6
Incompatible
Surface
Surface Pro X
Compatible
Surface
Surface Go 1
Compatible
Surface
Surface Book 1
Incompatible
Surface
Surface Book 2
Compatible
Surface
Surface Book 3
Compatible
Dell
Dell
Inspiron 15 3000 Laptop
Incompatible
Dell
Inspiron 11 3000 2-in-1 Laptop
Incompatible
Dell
Inspiron 14 3000 Laptop
Incompatible
Dell
Inspiron 15 3000 Laptop (10th Gen)
Incompatible
Dell
Inspiron 17 3000 Laptop
Incompatible
Dell
Inspiron 15 5000 Laptop
Incompatible
Dell
Inspiron 14 5000 Laptop
Incompatible
Dell
New Inspiron 14 5000 2-in-1 Laptop
Compatible
Dell
Inspiron 13 5000 Laptop
Compatible
Dell
Inspiron 15 5000 2-in-1 Laptop
Compatible
Dell
Inspiron 15 5000 Laptop (AMD)
Compatible
Dell
Inspiron 15 7000 2-in-1 Laptop
Compatible
Dell
New Inspiron 13 7000
Compatible
Dell
Inspiron 15 7000 Laptop
Compatible
Dell
Inspiron 14 7000 Laptop
Compatible
Dell
Inspiron 17 7000 2-in-1 Laptop
Compatible
Dell
Inspiron 13 7000 2-in-1 Laptop (Black)
Compatible
Dell
Inspiron 15 7000 2-in-1 Laptop (Black)
Compatible
Dell
Latitude 12/13/14 3000 series
Compatible
Dell
Latitude 12/13/14 5000 series
Compatible
Dell
Latitude 12/13/14 7000 series
Compatible
Dell
Vostro 13/14 5000 series
Compatible
Dell
Vostro 15 3000 series
Incompatible
Dell
Vostro 15 7000 series
Compatible
Dell
XPS 13
Compatible
Dell
New XPS 13
Compatible
Dell
XPS 13 2-in-1
Compatible
Dell
XPS 15
Compatible
Dell
New XPS 15
Compatible
Dell
New XPS 17 Laptop
Compatible
Dell
M15 gaming laptop
Compatible
Dell
ALIENWARE m15 R3
Compatible
Dell
M15 R1 Gaming Laptop
Compatible
Dell
M17 R1 Gaming Laptop
Compatible
Dell
M17 gaming laptop
Compatible
Dell
ALIENWARE m17 R3
Compatible
Dell
Alienware Area-51m R1
Compatible
Dell
Alienware Area-51m R2
Compatible
Dell
New G3 Gaming Laptop
Compatible
Dell
New G5 Gaming Laptop
Compatible