Thrane & Thrane A/S IP Handset User Manual Document number: 98-126059-DraftC6 Release date: May 23, 2008
Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. We recommend downloading the latest version of the manual from the Thrane & Thrane Extranet. Copyright © 2008 Thrane & Thrane A/S. All rights reserved. Trademark Acknowledgements: • Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European Union and the United States.
Safety Summary 1 The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.
About the Manual Intended Readers This manual is a user manual for the Thrane IP Handset. The readers of the manual include anyone who is using or intends to use the IP Handset. No specific skills are required to operate the IP Handset. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the handset according to the guidelines in this manual.
Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the antenna”. • To indicate what the user should select in the user interface. Example: “Select Settings > Display”. Italic is used to emphasize the paragraph title in crossreferences. Example: “For further information, see Connecting Cables on page...”. COURIER is used to indicate display text. Example: “The display shows 39558880”.
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Table of Contents Safety Summary ................................................................iii About the Manual .............................................................. iv Chapter 1 Introduction Welcome ............................................................................ 1 In this chapter .................................................................... 1 Your IP Handset .................................................................2 Description ..................................
Table of Contents Establishing a connection using BGAN terminal ................ 21 Using a BGAN terminal ........................................................ 21 Establishing a connection ....................................................22 Connecting subsequent handsets to the BGAN terminal ...........24 Making the first call .........................................................26 The handset keypad and display .......................................27 The keypad ................................
Table of Contents Introduction ..................................................................... 75 The web server ................................................................... 75 Browser settings ................................................................. 75 Accessing and navigating the web server ............................... 77 Pages in the web server ................................................... 79 The Home page ..................................................................
Table of Contents Thrane IP Handset, wireless ........................................... 103 CE (R&TTE) ....................................................................... 103 FCC ................................................................................. 103 FCC/IC Notice ................................................................... 104 Thrane IP Handset, wired ............................................... 106 CE (R&TTE) ..................................................................
11 Chapter 1 Introduction Introduction 1 Welcome Congratulations on the purchase of your IP Handset! The IP Handset communicates using Voice over Internet Protocol (VoIP), which means that voice conversations are routed over the Internet or through an IPbased network. There are two variants of the IP handset: A wireless and a wired variant. In this chapter This chapter introduces the IP Handset and gives an overview of its features and functions.
Chapter 1: Introduction Your IP Handset Description The IP Handset is used for making phone calls over an IP based network. When used with a BGAN terminal, the communication is only IP based between the handset and the BGAN terminal. From the BGAN terminal, the call is transmitted as a normal circuit-switched call. The handset is designed specifically for use in harsh environments and it is dust proof and splash proof.
1111 Chapter 1: Introduction Introduction The wireless IP handset The wireless IP handset connects to a Wi-Fi access point. The internal battery is charged from the dedicated cradle, which connects to an external power supply (12-24 V DC).
Chapter 1: Introduction The wired IP handset The wired handset is powered directly from the LAN interface using Power over Ethernet (PoE), which eliminates the need for an external power supply. The TT-3670A Thrane IP Handset, wired, includes the following main units: • TT-3672A Thrane IP Handset, wired • TT-3674A Thrane IP cradle, wired The IP Handset connects to the cradle with a coil cord.
1111 Chapter 1: Introduction Introduction Features The IP Handset offers the following features: Voice communication over Internet or IP based network Contacts list with up to 100 entries Intuitive user interface and menu system Built-in web interface High quality color display QVGA Rugged but elegant design Splash proof and dust proof Connectivity to Broadband Global Area Network (BGAN) terminal Dedicated menu for BGAN terminals What’s next? This chapter has provided an overview of th
Chapter 1: Introduction 6 What’s next?
2 In this chapter This chapter describes how to install and start up the handset and make the first call. It also gives an overview of the display and keypad and explains how to navigate with the keypad. Getting started with the wireless IP Handset Introduction Overview The wireless IP handset connects to a Wi-Fi access point. The internal battery is charged from the dedicated cradle, which connects to an external power supply.
Chapter 2: Getting started IP Handset connectors The handset has two connectors on the side of the handset: • one connector for connecting a headset. • one Mini-USB connector, for charging the handset from a computer. Mini-USB for charging Jack connector for headset Preparing the hardware Overview For the wireless IP Handset you need the following hardware: • a Wi-Fi access point complying to the Wi-Fi networking standard 802.
2222 Chapter 2: Getting started To connect the external power supply to the cradle The cradle for the IP Handset serves as a charger when it is connected to an external power supply (12-24 V DC, 6W). Getting started A compatible power supply, TT-3682L, is available from Thrane & Thrane. This power supply is also used for the EXPLORER 500 BGAN terminal. To connect the power supply, do as follows: 1. On the back of the cradle, unscrew the two screws holding the cover. 2. Remove the cover.
Chapter 2: Getting started The connector on the EXPLORER 500 power supply is compatible with this connector. • Using the internal terminal block (J101). Connect the wires from your DC supply to DC+ and DC- in the terminal block J101. 4. Secure the cable with a cable relief at the cable exit on the cradle. Note Make sure the cable relief matches the size of the cable. 5. Mount the cover and fasten the two screws.
2222 Charging the handset Introduction The battery icon next to the handset icon in the top right corner of the display shows the battery status of the handset. When only one bar is left in the icon, it starts flashing to indicate that the battery needs recharging. When the level is critically low, the handset makes a sound and briefly shows a message.
Chapter 2: Getting started To charge the handset using the cradle Do as follows: 1. Connect the power supply of the cradle to your 100-240 V AC electrical outlet. For information on how to connect the power supply to the cradle, see To connect the external power supply to the cradle on page 9. 2. Place the IP Handset in the cradle with the display facing up. Display during charging process A message appears briefly in the display, and the battery icon is animated to show that the battery is charging.
2222 Chapter 2: Getting started Getting started Below are examples of the display when the handset is off and when the handset is in screensaver mode while charging the battery. Handset off (animated). The icon is turned off after a while, but reappears when a key is pressed. Note Screensaver mode If the handset is out of use for a longer period of time, recharge the battery every two years.
Chapter 2: Getting started Connecting the handset to your Wi-Fi access point Note This procedure is only needed at the first connection. Once connected, the handset will automatically attempt to connect to this access point whenever it is switched on. Do as follows: 1. Start up the Wi-Fi access point. 2. Switch on your wireless IP Handset by pressing and holding the on hook key until the display lights up. 3. Press the center select key to enter the menu system. 4. Select Network > WLAN. 5.
2222 Chapter 2: Getting started Introduction The wired IP Handset connects to the cradle with a coil cord. The cradle connects with a fixed LAN cable to a LAN port with PoE, for example in a BGAN terminal. The IP Handset is powered directly from the LAN (PoE) interface. Connectors IP Handset connectors The IP Handset has a coil cord with a LAN connector for connecting to the cradle or directly to a LAN (PoE) interface.
Chapter 2: Getting started IP cradle connectors The cradle for the IP handset has two internal LAN connectors and an alternative terminal block for the LAN connection: • One LAN connector connects to the coil cord from the IP Handset. • The other LAN connector, or alternatively the terminal block, connects to your LAN cable between the cradle and the BGAN terminal. Connecting the cables to the IP cradle Do as follows: 1.
2222 Chapter 2: Getting started Connect a standard LAN cable to the connector marked J102 in the cradle. This is the cable for connecting to the BGAN terminal or other LAN (PoE) interface. Important • The space between the cable LAN connector and the PCB is very scarce - make sure the housing of the cable connector is not too thick to allow for the connectors to fit properly. Connect the wires of a LAN cable to the terminal block marked J101.
Chapter 2: Getting started Installing the cradle Mount the cradle on a wall or a desktop with 3 screws fitting in the holes indicated in the drawing below (front view).
2222 Chapter 2: Getting started Connecting the wired handset to a BGAN terminal Note The LAN interface on the BGAN terminal must supply Power over Ethernet. Getting started Do as follows: 1. Start up the BGAN terminal as described in the user manual for the terminal. 2. Connect the LAN cable from the IP cradle to one of the LAN (PoE) connectors on the BGAN terminal. The cable between cradle and terminal must be maximum 80 m.
Chapter 2: Getting started Starting up the wired IP Handset Powering the IP Handset The wired IP Handset is automatically powered when it is connected to a LAN interface with PoE. If the handset has been switched off, you can switch it back on by pressing and holding the on hook key until the display lights up. If the handset does not start up, the reason may be that there is no PoE in the LAN interface.
2222 Chapter 2: Getting started Using a BGAN terminal Introduction By connecting the handset to a BGAN terminal you gain access to the BGAN satellite network with your IP Handset. When the IP Handset is used with the BGAN terminal, it communicates using Internet protocol between the handset and the terminal. However, on the BGAN network side of the terminal the call is transmitted as a circuit switched 3.1 kHz or Standard call.
Chapter 2: Getting started Establishing a connection If no SIM PIN is required If the handset is connected to a BGAN terminal where the SIM PIN is disabled or has already been entered, the BGAN terminal automatically sets up a SIP profile and assigns the local number 0501 to the first handset that is connected.
2222 Chapter 2: Getting started For information on how to type text in the handset, see Writing text in the handset on page 47. 5. Enter the Administrator password and select OK. When the PIN is accepted, the BGAN terminal automatically sets up a SIP profile and assigns the local number 0501 to the first handset that is connected.
Chapter 2: Getting started Connecting subsequent handsets to the BGAN terminal Introduction If one ore more handsets have already been connected to the terminal, you need to set up the user name, password and local number in the handset and in the web interface of the BGAN terminal. Setting up the handset To enter the user name and password in the handset, do as follows: 1. Start up your handset as described in the previous sections. 2. Enter the menu system and select SIP. 3.
2222 Chapter 2: Getting started 4. Locate the local number that matches the user name of your handset and click New. Getting started 5. Enter the password you entered in the handset. When the terminal and the handset have recognized each other, a “Configure” link appears next to the new handset. When you click the Configure link the internal web interface of the handset opens. For information on the handset web interface, see Using the web server on page 75.
Chapter 2: Getting started Making the first call To make a call, type the phone number on the keypad and press the off hook key in the left side of the keypad or press #. The display shows that the number is being dialled. If the number is in the Contacts list of the handset, you can also select the number from there and dial up with the off hook key. For further information on how to make calls, see Making calls on page 40.
2222 Chapter 2: Getting started The keypad Getting started The handset keypad and display Overview The following drawing shows the keypad of the handset. Select Up/ Down/ Left/ Right Left select Right select Off hook On hook/ Power Alpha-numeric keys The next sections explain the functions of each key in the keypad.
Chapter 2: Getting started Control keys The below table shows the functions of the control keys in the upper section of the keypad. Key Functions Left select. Selects the function shown just above the key (left soft key). Right select. Selects the function shown just above the key (right soft key). From main screen: Opens the Contacts list. Off hook. After entering a phone number: Initiates a call to the number.
2222 Chapter 2: Getting started Functions Select (center). Selects/confirms the function highlighted in the display. Getting started Key Navigation. Navigates through the menu system in the display. Right/Left are also used to change settings in the menus. See also Keypad shortcuts on page 32.
Chapter 2: Getting started Alpha-numeric keys This section shows the functions of the alpha-numeric keys in the lower section of the keypad. The functions available depend on whether you are typing a phone number (number mode) or text (text mode). In number mode, you get the number of the key pressed. Only ∗ has two functions. Press ∗ once: The display shows ∗ . Press ∗ twice, or press and hold: The display shows +. Press #: The display shows #. See the available functions in text mode on the next page.
2222 Chapter 2: Getting started In text mode, you have the functions listed below. The ∗ key switches between numeric, lowercase and uppercase characters. To get numbers from lowercase or uppercase mode, press and hold the key. Key Numeric output Lowercase output Uppercase output 1 1 . , @ : - ? .
Chapter 2: Getting started Navigating with the keypad To enter the menu system from the main screen, press the center select key. To move through the menus, press the navigation keys (arrows). To select a highlighted menu item, press the center select key. To select one of the items in the action texts area, press the key just below the text you want to select. To go back one level in the current menu, press the right select key (only when Back is displayed above the key).
2222 Chapter 2: Getting started The display Overview Signal (and battery) status for BGAN terminal Time General indications Getting started The color display of the IP Handset is divided into sections with different information. The sections are outlined below.
Chapter 2: Getting started Time The display shows the time of day. The format is selectable in the Settings > Date and time menu. General indications General indications are icons that show dynamic information such as missed calls, sounds off, keypad locked and microphone muted. For explanations of the icons, see Icons in the display on page 35. IP Handset call status This field shows handset status such as whether or not the handset is ready for making calls, or whether there is an ongoing call.
2222 Chapter 2: Getting started Icons in the display The below table explains the icons in your display. Meaning Signal strength for wireless handset and/or for BGAN terminal. Getting started Icon Battery status for wireless handset and/or for BGAN terminal. BGAN terminal connected (used together with signal strength and battery status if relevant). Wireless handset (used together with signal strength and battery status). The handset is ready for making calls.
Chapter 2: Getting started Icon Meaning Outgoing call - not yet answered. Call ended. The microphone is muted. To reactivate the microphone, select Options (left select key) > Microphone. The keypad is locked. To unlock the keypad, press the center select key followed by the left select key. Missed call. See the Call log for information on the call. Shown in the list of WLAN access points: The Wi-Fi connection is encrypted. Shown in the list of WLAN access points: The Wi-Fi connection is not encrypted.
2222 Chapter 2: Getting started Meaning When an alpha-numeric key is pressed from inside the Contacts list, this symbol is shown while the handset is searching for entries with the letter pressed. The handset is in silent mode. All external sounds from the handset - including ring tones - are muted. Voice is not muted. This symbol is shown when you are adjusting the volume. Wait - a task is in progress.
Chapter 2: Getting started Screensaver You can choose to have a screensaver activated when the handset is not used for 1 minute. This screen shows only the time, handset status and general indications such as missed calls. When you press a key the display returns to the normal display function. To enable or disable the screensaver, enter the menu system, select Settings > Display and select Screensaver. When the box is checked, the screensaver is enabled.
Chapter 3 3333 Operating the IP Handset This chapter describes how to use the IP Handset. It also describes how to configure the handset and use the display menu system, including a short description of how to use the IP Handset with a BGAN terminal. For information on how to connect and start up the handset, and how to navigate with the keypad, refer to the previous chapter, Getting started. User interfaces The main user interface for the handset is the display menu system.
Chapter 3: Operating the IP Handset Handset functions Making calls Handset ready When the status field for the IP Handset shows ready receive calls.
3333 Chapter 3: Operating the IP Handset To make a call To make a call, simply type the phone number and press Note or #. If the handset is in the cradle while you make the call, the mode will automatically be hands-free (default function). For further information, see Cradle on page 64.
Chapter 3: Operating the IP Handset You can also call a number from your contacts or from a list of recent calls: • Contacts: Press the right select key from the main screen and move to the contact you want to call. Then press the off hook key. • Recent calls: To see the latest calls (incoming, outgoing and missed calls), press from the main screen. Press again to call the selected number. For information on how to make calls using a BGAN terminal, see Making a call using a BGAN terminal on page 43.
3333 Chapter 3: Operating the IP Handset Making a call using a BGAN terminal Making a call from a handset connected to a BGAN terminal To make a call from a phone or handset connected to a BGAN terminal, dial 00 followed by or #. Note You can select the call type for your call, using a prefix. The default call type is Standard Voice. Dial 2 ∗ before the number to make a 3.1 kHz Audio call. Example: Dial 2 ∗ 004539558800 to make a 3.
Chapter 3: Operating the IP Handset To see the mobile numbers of your terminal, refer to the information included with your airtime subscription. Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice. For more information on call types and the BGAN terminal, refer to the user manual for your BGAN terminal.
Quick settings Controlling the volume 3333 Chapter 3: Operating the IP Handset Hands-free operation To enable hands-free operation during a call, use the right select key to select Handsfree. To go back to hand-held mode, press the right select key again. In hands-free mode the sound is routed to a speaker, so that you can use the phone without holding it close to the ear. You can adjust the volume with or as described in the previous section.
Chapter 3: Operating the IP Handset Locking the keypad To lock the keypad, select the left Options menu and select Lock keypad. When the keypad is locked you can still answer incoming calls. To unlock the keypad, press the center select key and then the left select key. Using night mode The display has a night mode for operation in low light areas. In night mode, the colors are changed to make the display more suitable for night operation.
Writing text in the handset How to use the keys 3333 Chapter 3: Operating the IP Handset Press ∗ before the alpha-numeric key to switch between lower case, upper case and numbers. To move the cursor in the text, use the arrow keys. To delete the letter just before the cursor, press the left select key Clear. Hold the key to delete all the text. For a list of the key-functions in text-mode, see the table on page 31. Example To type “He”, do as follows: 1.
Chapter 3: Operating the IP Handset Using a headset You can connect a headset to the handset as follows: Plug the headset jack into the jack connector on the side of the handset. The microphone and speaker of the handset are automatically disabled and the headset is used instead.
The menu system Accessing the menu system 3333 Chapter 3: Operating the IP Handset To access the menu system from the main screen, press the center select key. Menu overview The following drawing shows an overview of the menu system.
Chapter 3: Operating the IP Handset Call log To see the call log Note that the call log can hold maximum 100 calls. You can delete calls from the call log. For further information, see the next pages in this section. Do as follows: 1. From the main menu, select Call log. 2. Select the list you want to see. 3. If you want to see details for a call, move to the call and select View. The display shows the name (if known), the number, time of the call and duration.
To delete a number from the call log Do as follows: 3333 Chapter 3: Operating the IP Handset 1. In the call log, go to the call and select Options. 2. Select Delete. 3. Select Yes. Operating the IP Handset To delete all numbers in a call log folder Do as follows to delete all numbers in the call log, or all numbers in a subfolder of the call log. 1. In the call log menu (not in one of the subfolders) select Manage. 2. Select the folder you want to empty. 3. Select Yes.
Chapter 3: Operating the IP Handset Contacts To see your contacts Do one of the following: • From the main screen, press the right select key, • from the main screen, press • from the main menu, select Contacts. , or If a contact is from the BGAN phone book it is marked with you cannot edit or delete the entry. . This means To call a contact Do as follows: 1. In your Contacts list, scroll to the contact you want to call. 2. Press the off hook key. To add a contact Do as follows: 1.
To edit a contact Do as follows: 3333 Chapter 3: Operating the IP Handset 1. In your Contacts list, scroll to the contact you want to edit. 2. Press the left select key, Options. 3. Select View/Edit. 4. Select Edit. Operating the IP Handset 5. Change the name of your contact and select OK. For information on how to enter text, see Writing text in the handset on page 47. 6. Scroll to Number and select Edit. 7. Change the number of your contact and select OK. To delete a contact Do as follows: 1.
Chapter 3: Operating the IP Handset Status To view status for the handset, do as follows: 1. From the main menu, select Status. 2. Select Phone identification to see the serial number of the IP Handset. 3. Select Network information to see: • DHCP Enabled/Disabled • IP address • Subnet mask address • Default gateway • Physical address (MAC) 4. Select Software version to see the version of the IP Handset software.
