Creating a new WLAN profile 3333 Chapter 3: Operating the IP Handset Normally a new profile is automatically created when you connect to an access point. If you need to define a profile for an access point that is not currently within reach, do as follows: 2. Select Manage. Operating the IP Handset 1. From the WLAN list, select Options (left select). 3. Select Add profile. 4. Type in the SSID of the access point. 5. Select OK. A new profile is now created 6.
Chapter 3: Operating the IP Handset Selecting the IP mode You can select whether or not the IP Handset should use DHCP to obtain a dynamic IP address. We recommend using DHCP. Do as follows: 1. From the main menu, select Network. 2. Select IP mode. 3. Do one of the following: • If the IP Handset should use DHCP to automatically obtain an IP address, check the box next to Automatic IP (DHCP) and select Back or press on hook to exit completely.
Settings Overview 3333 Chapter 3: Operating the IP Handset Operating the IP Handset To access the Settings menu, select Settings from the main menu. Sound To adjust the sounds of the handset, do as follows: 1. From the Settings menu, select Sound. 2. Move to the sound you want to adjust. 3. For Keypad click, select Edit to change the setting. 4. For the other settings, use the keys and to change the setting, or select Edit, select the setting you want and select OK.
Chapter 3: Operating the IP Handset Stealth Stealth mode is used when the IP Handset should not be noticed. You can select stealth for sound, for light, or for both. Do as follows: 1. From the Settings menu, select Stealth. 2. Move to Suppress audio and/or Suppress backlight and select Edit to change the setting. Note These settings are only activated when Use stealth is checked. 3. Move to Use stealth and press Edit to check/uncheck the box. 4.
Call services 3333 Chapter 3: Operating the IP Handset To enable/disable Noise cancellation and Echo cancellation, do as follows: 1. From the Settings menu, select Call services. • Echo cancellation should normally be checked (on). • Noise cancellation should only be checked when the handset is used in a noisy environment. The menu system Operating the IP Handset 2. Move to Noise cancellation and/or Echo cancellation and use Select to change the setting.
Chapter 3: Operating the IP Handset Cradle You can select whether the handset should detect the cradle or not. Do as follows: 1. From the Settings menu, select Cradle. 2. To have the handset detect whether or not it is in the cradle, check the box. This is the default mode. The function is as follows: • You can answer calls by removing the handset from the cradle, and terminate a call by putting the handset back in the cradle.
3333 Chapter 3: Operating the IP Handset Display To change the display settings, do as follows: 1. From the Settings menu, select Display. 2. Move to the setting you want to change. Operating the IP Handset 3. For the backlight settings, use the keys and to change the percentage. Standby backlight can be set to maximum 50%, and the Standby backlight cannot be set higher than the Active backlight. 4. For the remaining settings, select Edit to check/uncheck the box.
Chapter 3: Operating the IP Handset Date and time Note The date and time is only maintained as long as the handset is powered! To set the date and time, do as follows: 1. From the Settings menu, select Date and time. 2. If your handset is connected to a BGAN terminal and you want to use the UTC time received from the BGAN satellite, select Use BGAN time. Then leave the menu. 3. If you want to set the date and time manually, uncheck the Use BGAN time box. Then continue to the following steps. 4.
Factory default 3333 Chapter 3: Operating the IP Handset To return to factory default for all settings, do as follows: 1. From the Settings menu, select Factory default. All settings and status information are lost when you accept this setting! Operating the IP Handset Important 2. Select Yes. All settings and status information are now changed to factory default settings. Note that in some cases this operation may take up to 30 seconds.
Chapter 3: Operating the IP Handset SIP Overview The handset communicates using Session Initiation Protocol (SIP). The profile used for communication depends on your subscription. To activate a profile The default profile is the BGAN profile, which is used when the IP Handset is connected to a BGAN terminal. To activate a profile, do as follows: 1. From the main menu, select SIP. 2. Move to the profile you want to use for communication, and select Connect.
The handset can hold up to 10 profiles. Do as follows: 1. In the SIP menu, select Options (left select key). 2. Select Add. 3. Type in the name to use for the new profile and select OK. Operating the IP Handset To add a new SIP profile 3333 Chapter 3: Operating the IP Handset 4. Move to SIP server and select Edit. 5. At Server name / IP:, select Edit again. 6. Type in the server name (URL) or IP address and select OK. 7. Type in the port number for the SIP server and select OK. 8. Select Back.
Chapter 3: Operating the IP Handset 9. Continue through the items in the list, selecting Edit, typing in the information and entering with OK. The items are: • User name When connecting to a BGAN terminal, the user name should be the same as the local number for the handset. • Password When connecting to a BGAN terminal, the password must match the handset password entered in the terminal. • Codec priority Select the codec type that should have the highest priority. You may select G.711 or G.729 A/B.
3333 Chapter 3: Operating the IP Handset To delete a profile Do as follows: 2. Select Delete. 3. Select Yes. To delete all profiles Operating the IP Handset 1. In the SIP menu, move to the profile you want to delete and select Options. Do as follows: 1. From the SIP settings menu, select Options (left select key). 2. Select Manage. 3. Select Delete all. Important All profiles except BGAN are deleted - this means that you will only be able to connect your handset using the BGAN profile. 4.
Chapter 3: Operating the IP Handset BGAN Overview When the IP Handset is connected to a BGAN terminal, the handset provides a dedicated BGAN menu for the terminal. The following sections describe this menu. To see the BGAN status Do as follows: 1. From the menu system select BGAN. 2. Select Status. The status menu shows the following information: 72 • UMTS status shows the status of the BGAN connection, for example Ready or Registering. • CNo shows the signal strength of the BGAN connection.
To enter the PIN for the BGAN terminal 3333 Chapter 3: Operating the IP Handset Note that this menu item is only available if the BGAN terminal is waiting for a PIN. Do as follows: 1. From the BGAN menu select Enter PIN code. Operating the IP Handset 2. Type in the Administrator user name for the terminal and select OK. For information on how to type text in the handset, see Writing text in the handset on page 47. 3. Type in the Administrator password for the terminal and select OK. 4.
Chapter 3: Operating the IP Handset 74 What’s next?
Chapter 4 4444 Using the web server In this chapter 4 Introduction The web server The web server is built into the IP Handset and is primarily used for uploading software and for editing contacts. You can access the web server from a computer connected to the BGAN terminal you are using for your handset. Use a standard Internet browser. Internet Explorer 6.0 and 7.0 on Windows, Firefox 2.0 on Windows, Firefox on Linux and Safari on MAC have been tested successfully with the web server.
Chapter 4: Using the web server To disable the use of a Proxy server completely, do as follows: Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different. 1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings. 2. Uncheck the box labeled Use a proxy server for your LAN. 3. Click OK. When the proxy server settings are disabled, close your browser.
Chapter 4: Using the web server 4444 Accessing and navigating the web server Accessing the web server To access the web server from a computer, do as follows: 1. Start up your computer, the BGAN terminal and the IP Handset. 2. Connect your computer to the BGAN terminal using a standard LAN cable. 4. Open your browser on the computer and enter the IP address of the IP Handset. You can find the IP address in the handset menus under Status > Network information. Introduction 77 Using the web server 3.
Chapter 4: Using the web server Overview of the web server The web server consists of the following sections. Icon Bar Contents Section Navigation Pane 78 • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section. • The icon bar shows a LAN icon when the handset is connected using the LAN interface. • The contents section shows the page selected in the navigation pane.
Chapter 4: Using the web server The Home page 4444 Pages in the web server The web server starts up on the Home page. To go back to the Home page from another location in the web server, select Home from the left navigation pane. Using the web server The Home page shows properties and network settings of the handset. The page is automatically updated every 5 seconds.
Chapter 4: Using the web server Contacts The web server gives access to the Contacts list of the handset. Select CONTACTS from the left navigation pane. The page shows the name and number of all contacts in the handset. You can sort the list by name or number by clicking Name or Number in the heading row of the list. 80 • To add a new contact, type in the name and number at the top of the page and click Create. The Contacts list can hold 100 entries.
Chapter 4: Using the web server 4444 Call log For each call the CALL LOG page shows date and time, phone number, duration and whether the call was incoming, outgoing or missed. If the phone number is in the Contacts list, the name of the contact is shown with the number. The latest calls are listed first. If you only want to see a subset of the calls, select one of the sub-groups at the top of the page. You can select Received calls, Outgoing calls or Missed calls.
Chapter 4: Using the web server SIP settings Overview The handset communicates using SIP (Session Initiation Protocol). To view the SIP settings of the handset, select SIP SETTINGS from the left navigation pane. The page shows the settings for the current SIP profile.
Chapter 4: Using the web server 4444 To add a new profile The list of SIP profiles can hold maximum 10 profiles. To add a new profile, do as follows: 1. Click New profile at the top of the page. 3. Click Save at the bottom of the page. To edit a profile Do as follows: 1. From the Profile scroll list select the profile you want to edit. 2. Change the settings according to your needs. Note For the BGAN profile, you can only change the user name and password.
Chapter 4: Using the web server Uploading firmware You can use the web server to upload firmware from your computer to the IP Handset. Do as follows: 1. Select UPLOAD FIRMWARE from the left navigation pane. 2. Click Browse and locate the firmware you want to upload to the IP Handset. 3. CLick Upload firmware. The handset initiates firmware upload, showing the progress in the display. When upload is done, the handset automatically restarts with the new firmware.
Chapter 4: Using the web server Overview 4444 Import/Export settings You can import settings to your handset from a file, or export settings from the handset to a file. Using the settings files you can easily copy settings from one handset to another. Using the web server Select IMPORT/EXPORT from the left navigation pane. Exporting settings You may export a subset of the settings to a file as follows: 1. In the IMPORT/EXPORT page, click a button under EXPORT to create a settings file.
Chapter 4: Using the web server Importing settings There are three types of settings file, each containing a subset of the handset settings. The name of the file indicates which settings are included in the file. 1. Click Browse. 2. Browse to the location where the settings file is saved and select the file you want to import. 3. Click Open. 4. Click Import. The settings in question are now replaced by the imported settings.
Chapter 4: Using the web server 4444 Help If you are reporting an error with your IP Handset, you may be asked to generate a diagnostics report. The diagnostics report includes information that can be very useful for a service technician. To generate a diagnostics report, do as follows: Using the web server 1. Select HELP from the left navigation pane. 2. Click Generate report.
Chapter 4: Using the web server 3. If your service technician needs specific information included in the report, click Advanced and select the items needed. Then click Generate report. What’s next? This chapter has described how to use the built-in web server of the IP Handset. The following chapter, Troubleshooting, describes how to troubleshoot errors in the handset, and how to get support if necessary.
Chapter 5 In this chapter 5555 Troubleshooting 5 This chapter gives guidelines for troubleshooting, Getting support Overview Handset support If you need assistance with problems caused by the IP Handset, please call a distributor in your area. You may be asked to generate a diagnostics report. For information on how to generate a report, see Help on page 87. An updated list of distributors is available on Thrane & Thrane’s web site: www.thrane.com.
Chapter 5: Troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem Possible Cause Remedy The handset is not responding to any keys pressed. An error occurred in the software. Press and hold the on hook key for at least 10 seconds to cause a hardware reset of the handset. No connection to the BGAN network.
A In this appendix This appendix contains specifications and outline drawings for the wireless IP Handset and cradle and the wired IP Handset and cradle.
Appendix A: Technical specifications IP Handset, wireless Item Specification Type TT-3672B Thrane IP Handset, wireless Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm Weight 175 g ±20 g Display 2.
AAAA Item Technical specifications Appendix A: Technical specifications Specification WLAN interface According to 802.11b/g Network Protocol Internet Protocol (IP) VoIP Protocol SIP v2 Session Initiation Protocol (RFC3261), SDP (RFC2327) Voice Codecs G.711 and G.729 A/B Physical interfaces Headset 2.
Appendix A: Technical specifications IP Handset, wired Item Specification Type TT-3672A Thrane IP Handset, wireless Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm Weight 175 g ±20 g Display 2.2", 240 x 320 pixel TFT color LCD Operating temperature -25°C to +45°C Storage and transport temperature -25°C to +55°C Humidity Up to 95% without condensation Air pressure, transport 4572 m AMSL Power Power over Ethernet (PoE) class 2 (Alternative B of IEEE802.3af is not supported.
AAAA Item Technical specifications Appendix A: Technical specifications Specification Voice Codecs G.711 and G.729 A/B Physical interfaces RJ-45 male connector on fixed cable Not currently used: Headset 2.
Appendix A: Technical specifications IP Handset, wireless, outline dimensions 96 IP Handset, wireless, outline dimensions
AAAA Technical specifications Appendix A: Technical specifications IP Handset, wireless, outline dimensions, continued (side view and back view).
Appendix A: Technical specifications IP Handset, wired, outline dimensions 98 IP Handset, wired, outline dimensions
AAAA IP Handset, wired, outline dimensions, continued (side view and back view).
Appendix A: Technical specifications IP cradle outline dimensions 100 IP cradle outline dimensions
AAAA Technical specifications Appendix A: Technical specifications IP cradle outline dimensions, continued (front and side).
Appendix A: Technical specifications 102 IP cradle outline dimensions
BBBB Conformity Appendix B B Conformity Thrane IP Handset, wireless CE (R&TTE) The Thrane IP Handset, wireless, is in the process of being CE certified (R&TTE directive). The “Declaration of Conformity with R&TTE Directive” will be enclosed in copy at the end of this section when ready. FCC Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Appendix B: Conformity FCC/IC Notice To comply with FCC radiation exposure requirements, use of this device for head body operational configurations is limited to tested configurations and approved by Thrane & Thrane A/S. THIS MODEL DEVICE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless device is a radio transmitter and receiver.
BBBB Appendix B: Conformity Conformity REPLACE THIS PAGE WITH THE DECLARATION OF CONFORMITY FOR Thrane IP Handset, wireless.
Appendix B: Conformity Thrane IP Handset, wired CE (R&TTE) The Thrane IP Handset, wired, is CE certified (R&TTE directive). as stated in the “Declaration of Conformity with R&TTE Directive”, enclosed in copy on the next page. FCC Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
BBBB Chapter B: Conformity Conformity REPLACE THIS PAGE WITH THE DECLARATION OF CONFORMITY FOR Thrane IP Handset, wired.
Chapter B: Conformity 108 Thrane IP Handset, wired
AAAA A B BGAN Broadband Global Area Network. A mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. C CE Conformitée Européenne. This term signifies that a CE certified product conforms to European health, environmental, and safety regulations. In short, it makes the product legal to be sold in the European Union.
Glossary L LAN Local Area Network LCD Liquid Crystal Display M MAC Media Access Control address. A hardware address that uniquely identifies each node of a network. P PCB Printed Circuit Board PIN Personal Identification Number. A secret numeric password shared between a user and a system, used to authenticate the user to the system. PoE Power over Ethernet. A standard for combining power supply with transmission of data over the Ethernet.
AAAA Glossary SIM Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages. SIP Session Initiation Protocol. An application-layer control (signaling) protocol for creating, modifying, and terminating sessions with one or more participants. Used e.g. for Internet telephony. T TFT Thin Film Transistor.
Glossary 112
AAAA Index backlight, 65 BGAN call using, 43 enter PIN, 73 menu, 72 C call ending or rejecting, 42 from BGAN terminal, 43 making, 41 receiving, 42 call log, 50, 81 call services, 63 CE compliance, 103 wired handset, 106 wireless handset, 103 charging the wireless handset, 11 conformity, 103 connecting the handset, 16 connectors, 15 contact information, 89 Contacts, 52, 80 cradle detection, 64 dimensions, 100 installing, 18 outline, 100 D date and time setting, 66 Declarations of Conformity, 105, 107 DHCP
Index I O icons in display, 35 identification of the handset, 54, 79 import/export settings, 85 IP address setting, 60 IP handset getting to know, 2 outline cradle, 100 handset, 98 K keypad alpha-numeric keys, 30 control keys, 28 description, 27 locking, 46 shortcuts, 32 L locking the keypad, 46 M manual document number, i menu overview, 49 microphone, muting, 45 N network IP address setting, 60 network information, 54, 79 network settings, 55 night mode, 46 Noise cancellation, 63 114 P phone book
AAAA T Index writing text in display, 47 Index technical specifications, 91 text, writing in display, 47 transparency, 65 troubleshooting guide, 90 typography used in this manual, v U uploading firmware, 84 user interfaces, 39 V volume, adjusting during call, 45 W web server accessing, 77 browser settings, 75 call log, 81 Contacts, 80 enabling/disabling, 65 Home, 79 import/export settings, 85 introduction, 75 overview, 78 SIP settings, 82 using, 75 wired handset getting started, 15 wireless handset g
Index 116
