Explorer® 727 User manual
EXPLORER®727 Document number: 98-126882-B Release date: April 1, 2008 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. We recommend downloading the latest version of the manual from the Thrane & Thrane web site www.thrane.com. Copyright © 2008 Thrane & Thrane A/S. All rights reserved.
Safety summary 1 The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.
Install and use the antenna with care Thrane & Thrane assumes no liability for any damage caused by the antenna falling off the vehicle or stressing the mounting base. It is the responsibility of the customer to ensure a safe and correct installation of the antenna. The instructions in the Installation manual are only guidelines.
About the manual 2 Intended readers This manual is a user manual for the EXPLORER 727 system. The readers of the manual include anyone who is using or intends to use this system. No specific skills are required to operate the EXPLORER 727 system. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the system according to the guidelines in this manual.
Related documents The below list shows the documents related to this manual and to the EXPLORER 727 system. Title and description Document number EXPLORER 727 Installation Manual TT98-126844 Explains how to install the EXPLORER terminal and the EXPLORER 727 antenna. EXPLORER 727, Quick Guide TT98-126881 A short guide to the most important functions of the EXPLORER 727 system.
Table of Contents Safety summary ....................................................................................................iii About the manual .................................................................................................. v Chapter 1 Introduction Welcome ...............................................................................................................1 In this chapter ...............................................................................................
Table of Contents Chapter 4 Using the web interface In this chapter ................................................................................................... 39 Introduction ....................................................................................................... 39 Entering the SIM PIN in the web interface ...................................................... 44 Using the Dashboard ........................................................................................
Chapter 1 Introduction 1 Welcome Congratulations on the purchase of your EXPLORER 727 system! EXPLORER 727 is a land vehicular broadband system, providing simultaneous high-speed data and voice communication via satellite through the Broadband Global Area Network (BGAN).
Chapter 1: Introduction Features and interfaces The EXPLORER 727 system offers the following features and interfaces: Simultaneous voice and data communication over BGAN Full duplex, single or multi-user, up to: 432 kbps Support for streaming IP at: 32, 64, 128, 256 kbps ISDN service: 64 kbps Voice: Standard Voice (4.0 kbps) or 3.1 kHz Audio 4 LAN ports with Power over Ethernet (PoE) for computers, e-hubs, IP handsets etc.
Chapter 1: Introduction Main units Units overview The EXPLORER 727 system TT-3722A includes the following main units: • TT-3053B EXPLORER 727 antenna • TT-3736A EXPLORER terminal • TT-3670A IP handset with cradle EXPLORER®727 antenna The EXPLORER 727 system uses the TT-3053B antenna, which is a mechanically steered 2-axis stabilized BGAN antenna, intended for roof mounting on a vehicle. The antenna contains all functions for satellite tracking, including a GPS system.
Chapter 1: Introduction EXPLORER® terminal Overview The EXPLORER terminal is the controlling unit in the EXPLORER 727 system. It contains all user interfaces and LED indicators and stores configuration data. The terminal is designed to be mounted inside a vehicle. For information on how to install the terminal, refer to the installation manual. Tools for setup and daily use The Thrane & Thrane IP handset is used for displaying status and for entering the PIN code for the terminal.
Chapter 1: Introduction IP handset and cradle IP handset The Thrane & Thrane IP handset communicates using Internet protocols. The handset is not strictly dedicated to the EXPLORER 727 system, but can also be used in a public network as a standard IP telephone. When the IP handset is used with the terminal, it communicates using Internet protocol between the handset and the terminal. However, on the BGAN network side of the terminal, calls are transmitted as circuit switched calls.
Chapter 1: Introduction IP cradle The IP cradle serves as a holder for the IP handset. The cradle connects to the coil cord from the handset and, using an Ethernet cable, to the terminal.
Chapter 1: Introduction The Inmarsat BGAN system What is BGAN? The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Coverage The Inmarsat BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint).
Chapter 1: Introduction Overview of the BGAN system A complete BGAN system may include the EXPLORER 727 terminal with connected peripherals, an EXPLORER 727 antenna, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your terminal and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).
Chapter 1: Introduction The BGAN services Supported services The services currently supported by BGAN comprise: • A Packet Switched connection to the Internet • A Circuit Switched (Dialed) connection for voice, fax or data • Short Messaging Service (SMS) Packet data service The BGAN network supports different classes of data connection to the Internet. • Using a Standard data connection several users can share the data connection simultaneously.
Chapter 1: Introduction Supplementary services The BGAN system also provides the following supplementary services: • Call hold • Call waiting • Call forwarding • Voice mail • Call barring Limitations SIM lock The supplier may SIM lock the terminal to a specific provider. For further information, contact your supplier. Limitations in available services The services available depend on your airtime subscription. Your SIM card may not allow for all the services described in this manual.
Chapter 1: Introduction Matrix of services and interfaces The following table shows which services can be accessed from which interfaces on the terminal, and which types of equipment can be used. Interface on the terminal Service Phone/Fax Analog telephone LAN (PoE) IP handset G3 Fax machine ISDN telephone G4 Fax machine (If it supports G3 Fax) 3.
Chapter 2 Getting started 2 In this chapter This chapter describes how to start up the system and make the first call or data session. For information on how to install the system, insert SIM card and connect cables, refer to the installation manual for the EXPLORER 727 system Before you start Operation at high temperatures In very high ambient temperatures, do not touch areas of the terminal that are marked with this symbol.
Chapter 2: Getting started Starting up the terminal SIM card Note that the EXPLORER 727 terminal requires a SIM card dedicated to the land vehicular BGAN service. The terminal can only access the BGAN network when the right type of SIM card is installed. For information on how to insert the SIM card, refer to the installation manual. Switching on the terminal Using the Power switch To switch on the terminal, use the Power switch in the connector panel.
Chapter 2: Getting started Power up completed When the terminal is switched on, the Power indicator in the LED panel of the terminal lights green. You can now access the terminal settings, but the terminal is not ready for making calls or running data sessions until the system is registered on the BGAN network. This normally requires that you enter a SIM PIN. For further information, see Entering the SIM PIN for the terminal on page 17 and Registering on the BGAN network on page 20.
Chapter 2: Getting started Connecting the IP handset Power supply The Thrane & Thrane IP handset is powered from the LAN interface, using Power over Ethernet. Starting up the IP handset The following procedure is for the Thrane & Thrane IP handset. The procedure may be different for another type of IP handset. Note The first handset that is connected to the LAN interface on the terminal is automatically registered in the terminal and assigned the local number 0501 and password 0501.
Chapter 2: Getting started Connecting a computer Before connecting to the LAN interface For the LAN (Local Area Network) interface to work without any further setup, the connected computer must be set up to obtain an IP address and a DNS server address automatically. Connecting a computer to the LAN interface Do as follows: 1. Power up your computer. 2. Connect your LAN cable between the network connector on your computer and one of the LAN connectors on the terminal. 3.
Chapter 2: Getting started Entering the SIM PIN for the terminal Overview Depending on your SIM card, you may have to enter a SIM PIN to use the system. You can enter the PIN using a standard phone or ISDN phone, the IP handset or the web interface. For information on how to connect the IP handset or computer you are going to use, see Connecting a computer to the LAN interface on page 16 or Connecting the IP handset on page 15.
Chapter 2: Getting started IP handset: After having entered the user name and password for the terminal you have 3 attempts to enter the SIM PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with the SIM card for your terminal. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long. If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.
Chapter 2: Getting started Wrong PIN You have 3 attempts to enter the PIN in the web interface, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long. If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.
Chapter 2: Getting started Registering on the BGAN network Registration procedure When the SIM PIN is accepted by the terminal, the EXPLORER 727 system starts the registration procedure on the BGAN network. Note We recommend keeping the vehicle on a steady course while the antenna is performing a sky scan. If the vehicle is turning during sky scan, it increases the total duration of the sky scan process.
Chapter 2: Getting started Making the first call Introduction When the Antenna and Terminal indicators in the LED panel on the terminal both light steady green, you are ready to make or receive the first call. The following sections provide a short guide to making calls. For more detailed information, see Making or receiving a phone call on page 28. You can see unanswered calls under CALLS > Missed calls in the web interface.
Chapter 2: Getting started Making a call from one EXPLORER®727 to another To make a call from one terminal to another, dial 00 . What’s next? After reading this chapter you should be able to start up the terminal and make a simple data or voice connection. The next chapters provide more information on the user interfaces and the setup of the terminal. The following chapter, Operating the system, explains how to use the system.
Chapter 3 Operating the system 3 In this chapter This chapter describes how to use the EXPLORER 727 system. It does not describe advanced configuration of interfaces. For this type of information, refer to the “Configuring...” sections for the interfaces in Chapter 4, Using the web interface.
Chapter 3: Operating the system • send and receive SMS messages • view properties of the terminal and antenna • set up the interfaces of the terminal • upload software With an administrator password you can also: • set up user rights • set up network user groups For information on how to use the web interface, see Using the web interface on page 39. Services and interfaces The following table shows the possible combinations of services and interfaces, and which types of equipment can be used.
Chapter 3: Operating the system Using a phone or fax machine Available interfaces Three types of voice equipment connect to the terminal: Standard analog phone or G3 fax machine: The terminal has two phone connectors for connecting standard analog phones or fax machines. IP handset: The terminal has four LAN connectors with Power over Ethernet for connecting IP handsets or other IP equipment.
Chapter 3: Operating the system Selecting the call type Definition The phone connection can use one of the following call types: • Standard Voice, which is a low-tariff voice connection compressed to 4.0 kbps, • 3.1 kHz Audio, which is a high quality connection used for Premium Voice, G.3 fax or analog modem, • UDI or RDI (only on ISDN interface), which is used for G4 fax or data.
Chapter 3: Operating the system Example: To make a call to Thrane & Thrane in Denmark (+45 39558800), forcing the connection to use Standard Voice, dial 1* 0045 39558800 followed by # if calling from an analog or ISDN phone, or off-hook key if calling from an IP handset. Note This will not change the default call type, only the type used for the ongoing call. Phone numbers for incoming 3.1 kHz Audio and Standard Voice 3.1 kHz Audio and Standard Voice have separate phone numbers.
Chapter 3: Operating the system Making or receiving a phone call Analog phone, ISDN phone or IP handset There are different methods for activating a call, depending on the type of phone: • Analog phone or ISDN phone: Dial # after the number. • IP handset: Press the off-hook key after the number. Making a call First connect your phone to the relevant interface. For further information, see the Installation Manual. You have different options for making a call: • Short Dial.
Chapter 3: Operating the system Call log Information of missed calls is stored in the call log of the terminal. You can view the call log in the web interface under CALLS. For further information, see Viewing the lists of calls on page 53. Making a call to the terminal To make a call to a phone connected to the terminal, dial + • + is the prefix used in front of the country code for international calls. • Mobile number.
Chapter 3: Operating the system Dialing functions Special-purpose numbers There are a number of dialing functions available in the terminal. The following list shows the allocated special-purpose numbers for the terminal. Number Function 0 * followed by # or off-hook key Redial last called number on this interface. 00 * followed by # or off-hook key Redial last answered call on this interface. Note: If the last answered number is an unlisted number, you will not be allowed to dial back.
Chapter 3: Operating the system Dialing prefixes Apart from the numbers above, the terminal uses the following dialing prefixes: • 1* before the phone number will force the connection to use Standard Voice. • 2* before the phone number will force the connection to use 3.1 kHz Audio. • #31# before the phone number will hide the callers phone number to the recipient. • *31# before the phone number will show the callers phone number to the recipient where it would otherwise be hidden, e.g.
Chapter 3: Operating the system Handling waiting calls Note The phone must have an R key to be able to use these functions. During a call, if a second party attempts to make contact with you, you may hear a Call Waiting indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps again etc. If no action is taken, the waiting call is released after a time out period. In the web interface you can enable or disable the call waiting indication.
Chapter 3: Operating the system Holding a call Note The phone must have an R key to be able to use these functions. During a call, you may place the initial call on hold while another call is made. If you want to: Do as follows: Place a call on hold. Press R 2 #. Place the existing call on hold and establish a new call. Press R and dial the second phone number followed by #. Shuttle between the two calls.
Chapter 3: Operating the system Sending or receiving a fax message Handling delays When sending or receiving fax messages over satellite, both fax units must be capable of handling longer delays without timing out. Some fax machines have an Overseas mode, which enables the unit to handle the long delays. Sending a fax message from the terminal Note If the default setting in the web interface is not 3.1 kHz Audio, you can dial 2 * before the number, to force the connection to use 3.1 kHz Audio.
Chapter 3: Operating the system Sending a fax message to the terminal To send a fax message to the terminal, dial + # • + is the prefix used in front of the country code for international calls. • Mobile number. The first part of the mobile number is always 870, which is the “country code” for the BGAN system. Use the 3.1 kHz mobile number if you are calling a G3 fax and the UDI number if you are calling an ISDN G4 fax connected to the terminal.
Chapter 3: Operating the system Using a computer Interfaces The terminal has four LAN connectors for connecting computers or other LAN equipment. For information on how to connect to the interfaces, see the installation manual for the EXPLORER 727 system. Standard or Streaming data on LAN Definition The BGAN network supports different classes of data connection to the Internet. The main classes are Standard data and Streaming data.
Chapter 3: Operating the system Setting up and activating a Streaming connection The EXPLORER 727 system supports 32, 64, 128 and 256 kbps Streaming. Note You may have difficulties establishing the fastest Streaming connection if you are located close to the edges of the satellite beam. By default, any data connection on the terminal is a Standard data connection. If you want to set up a Streaming connection, select a Streaming profile when setting up your network user group.
Chapter 3: Operating the system Using the IP handset You can use the Thrane & Thrane IP handset as user interface for the EXPLORER 727 system as well as for making calls. The IP handset has a dedicated menu for the EXPLORER 727 system. For information on how to start up the IP handset, see Connecting the IP handset on page 15. For further information on how to use the IP handset, refer to the IP Handset User Manual. What’s next? This chapter has described the basics of how to use the EXPLORER 727 system.
Chapter 4 Using the web interface 4 In this chapter This chapter describes how to use the web interface to operate, set up and configure your EXPLORER 727 system. Introduction The web interface What is the web interface? The web interface is built into the terminal, and is used for operating, setting up and configuring the system. You can access the web interface from a computer with a standard Internet browser. Internet Explorer 6.0, Mozilla Firefox 1.0 and Apple Safari 2.
Chapter 4: Using the web interface Browser settings If you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web interface only, if you wish. Consult your browser help for information. To disable the use of a Proxy server completely, do as follows: Note 1.
Chapter 4: Using the web interface Accessing and navigating the web interface Accessing the web interface To access the web interface, do as follows: 1. Connect your computer to the terminal. 2. Start up the terminal. For further information, see Getting started on page 12. 3. Open your browser and enter the IP address of the terminal. The standard IP address is 192.168.0.1.
Chapter 4: Using the web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The web interface consists of the following sections. Title bar Icon bar Contents section Status field Navigation pane • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section. • The status field shows the signal strength.
Chapter 4: Using the web interface Icons in the icon bar The following icons may appear in the icon bar in the web interface: Icon Explanation A new SMS message, or information of Voice mail, has arrived. Click the icon to see new messages or information of Voice mail. For further information, see Receiving a message on page 56. An event is active. Click the icon to see a list of active events. For explanations of the event messages, see List of events on page 123.
Chapter 4: Using the web interface Entering the SIM PIN in the web interface Note You may not have to enter a SIM PIN to access the terminal. This depends on whether or not the use of a SIM PIN is enabled on your SIM card. If a computer is connected when you start up the terminal, you can access the web interface and enter the SIM PIN here. If your SIM card requires a PIN, and the PIN has not yet been entered: When you access the web interface, it opens on the PIN page.
Chapter 4: Using the web interface Using the Dashboard Overview The Dashboard is used for control and inspection of ongoing communication and for viewing properties and status of the terminal and antenna.
Chapter 4: Using the web interface Properties The PROPERTIES section of the DASHBOARD shows the following information: • Airtime provider. The name of your Airtime Provider. • GPS position. The GPS position of your EXPLORER 727 system. • Status. The status of the terminal and antenna. Examples of status information are: Scanning, Ready and Data active. • Satellite selection. The satellite selected for logon. For further information, see Selecting the preferred BGAN satellite on page 94.
Chapter 4: Using the web interface Start/stop a Streaming session on the LAN interface Note Before starting a Streaming session, make sure you have set up a Streaming profile for your user group in the SETTINGS > LAN > Network user groups page. To start or stop a Streaming session, click the link with the name of your Streaming profile under STREAMING PROFILES ON LAN.
Chapter 4: Using the web interface Viewing information on calls and data sessions The following sections in the Dashboard show information on calls and data sessions. • ONGOING CALLS is a list of calls that are currently active. The list shows the call type and the time connected for each call. • ONGOING DATA SESSIONS is a list of data profiles that are currently active, including the IP address that is assigned to each profile. • SESSIONS TOTAL lists the totals for each connection.
Chapter 4: Using the web interface Using the phone book General usage Overview In the phone book you can: • Look up phone numbers. • Look up short dial numbers for easy dialing from a handset. • Modify or delete existing names and phone numbers, or enter new names and phone numbers. Accessing the phone book To access the phone book, select PHONE BOOK from the left navigation pane.
Chapter 4: Using the web interface The phone book shows all entries with entry number, name and phone number. Empty place holders are also included. To sort the phone book, click the title of the column you wish to sort by. For example, to sort by the names in the phone book alphabetically, click on Name in the top row of the phone book. The phone book holds 199 entries divided into subpages. To select the subpages you want, click the relevant link at the bottom of the page.
Chapter 4: Using the web interface Viewing and editing the mobile numbers To view the mobile numbers To view the mobile numbers of the terminal, select PHONE BOOK > Mobile numbers from the left navigation pane. The mobile numbers are the phone numbers to use when making a call to the terminal. Note These numbers are not listed at delivery. The user must enter the numbers received from the Airtime Provider.
Chapter 4: Using the web interface Using the Call log Information on total usage To enter the CALLS page select CALLS from the left navigation pane. The CALLS page contains information on usage for circuit switched connections. For an explanation of the circuit switched services, see Circuit switched (dialed) service on page 9. The listed information includes: • Time connected using Standard Voice and • time connected using 3.1 kHz Audio.
Chapter 4: Using the web interface Viewing the lists of calls To see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS page: • Outgoing calls shows the start time, receiving end phone number, duration, type (Standard or 3.1 kHz Audio) and estimated charge of each outgoing call. • Received calls shows the start time, calling phone number, duration and type (Standard or 3.1 kHz Audio) of each incoming call.
Chapter 4: Using the web interface Handling SMS messages Sending an SMS message Important If the terminal is not online when you attempt to send a message, the message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the terminal goes online. For further information on the Outbox, see the next section, Options for messages in the Outbox. To make sure a message has been sent, check that it has been moved to the Sent folder.
Chapter 4: Using the web interface 5. Select whether or not you want Delivery notification for this SMS message. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent. You can set up delivery notification generally for all SMS messages. This setting is used by default when you send a message. For further information, see Configuring message settings on page 58. 6. Click Send. The message is now sent and moved to the Sent folder.
Chapter 4: Using the web interface Sending an SMS message to the terminal You can send an SMS message to the terminal e.g. from a mobile phone, using one of the mobile numbers for voice. Dial + The first part of the mobile number is always 870, which is the “country code” for the BGAN system. If the mobile numbers are listed in the web interface, you can look them up as follows: Select PHONE BOOK > Mobile numbers.
Chapter 4: Using the web interface Options for new SMS messages To see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message: • Click Read to move it to your Inbox containing read messages. • Click Reply to reply to a message. Then type in your reply and click Send. For information on how to include the original message in your reply, see Setting up the default message options on page 58.
Chapter 4: Using the web interface Configuring message settings Setting up the default message options You can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message. For further information, see Sending an SMS message on page 54. Do as follows: 1. Select MESSAGES > Message settings from the left navigation pane. 2.
Chapter 4: Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. • To see the SMS service center number, select MESSAGES > Message settings from the left navigation pane. • To change the number, click Edit next to SMS service center, change the number and click Save. Then click Apply to apply all changes in the page.
Chapter 4: Using the web interface Setting up the interfaces The SETTINGS page (Antenna properties) The SETTINGS page shows properties of the connected antenna and contains a field for enabling or disabling the L-Band interface on the terminal. To access the SETTINGS page, select SETTINGS from the left navigation pane. Enabling or disabling the L-Band interface (future use) To enable or disable the L-Band interface, do as follows: 1.
Chapter 4: Using the web interface Configuring the LAN interface Overview The EXPLORER 727 terminal has 4 LAN connectors with PoE (Power over Ethernet). The major part of the LAN parameters are set up in the network management pages. For information on these settings, refer to Managing LAN network users on page 80. CAUTION! All connections to the LAN interface may be affected when you change the following settings. This also includes your own current connection to the web interface.
Chapter 4: Using the web interface 2. At DHCP status, select Enabled (recommended), or Disabled. • If you select Enabled, the terminal assigns dynamic IP addresses to devices connected to the terminal. • If you select Disabled, you need to set up a static IP address in the connected device. 3. Type in the Local IP address and the Netmask. The Local IP address is the IP address used for accessing the web interface. 4. Click Apply.
Chapter 4: Using the web interface Port forwarding Port forwarding enables you to setup a server connected to the terminal while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the internet. For information on how to set the terminal in Router mode, see Setting up the network user groups on page 81. The following example shows how to allow internet access to a mail server (smtp) connected to the terminal.
Chapter 4: Using the web interface Configuring the Phone/Fax interface Do as follows: 1. Select SETTINGS > Phone/Fax from the left navigation pane. 2. For each Phone/Fax port, set the call type for incoming and outgoing calls. Note Port 1 is the connector closest to the antenna connector, and Port 2 is the connector closest to the ISDN connector. The call types are described in more detail in Selecting the call type on page 26. • For Incoming calls, you can check Standard or 3.1 kHz Audio or both.
Chapter 4: Using the web interface Configuring the ISDN interface Note For information on how to set up call services (supplementary services), see Setting up call services on page 69. These settings apply to both the Phone/Fax interface, the ISDN interface and the LAN w. PoE interface. To configure the ISDN interface, do as follows: 1. Select SETTINGS > ISDN. 2. Set the call type(s) for incoming calls. You can select Standard, 3.1 kHz Audio, UDI and/or RDI. Note 3.
Chapter 4: Using the web interface You have the following options with the MSN numbers: • . No MSN numbers are used. An incoming call is accepted in all devices connected to this port. • 1*, 2*, 3* or 4*: If, for example, you select 1* at Standard call type, an incoming Standard call is accepted by all devices that are programmed with the number 1* and connected to the ISDN interface. • 0401, 0402: These are local numbers for separate devices connected to the ISDN interface.
Chapter 4: Using the web interface Setting the common interface settings The common APN The common APN setting is defined here and can be selected for each network user group. If you are using the same APN for many network user groups, it is easier to define it once, and then simply select it for the relevant user groups. Also, if you change the common APN at a later stage, it is automatically updated for all network user groups where the Common setting is selected.
Chapter 4: Using the web interface 3. At Buffering on Streaming profiles, select Enabled or Disabled. • If you select Enabled, your Streaming connection will be buffered. This means that the transmission is slightly delayed in order to ensure a precise and continuous data stream. • If you select Disabled, your Streaming connection will not be buffered. This means the data is delivered immediately, but may vary slightly in transmission speed. 4. Click Apply.
Chapter 4: Using the web interface Setting up call services Overview Note The terminal must be registered on the BGAN network before you can set up the call services in the web interface. In the web interface you can set up the following supplementary services: • Call forwarding • Call barring • Call waiting • Line identification • Closed user group Note that, depending on the network, some of these call service settings may prevent others from being activated.
Chapter 4: Using the web interface Call forwarding You can set up the terminal to automatically forward incoming calls to another phone number. Do as follows: 1. Select SETTINGS > Common > Call forward from the left navigation pane. 2. For each call type, select Enabled next to the situation(s) in which you want to forward incoming calls. 3. Next to the enabled items, type in the phone number you want to forward the call to. 4.
Chapter 4: Using the web interface Call barring Do as follows to bar incoming and/or outgoing calls to and from the terminal: 1. Select SETTINGS > Common > Call barring from the left navigation pane. 2. Click OK next to Read current settings, to make sure the page is updated. 3. For each call type, select which calls should be barred. 4. In the Barring PIN field, type in a PIN for your call barring setup. Note 5.
Chapter 4: Using the web interface Call waiting You can set up whether or not you want to receive notification of waiting calls while you are making a call or transmitting data. Do as follows: 1. Select SETTINGS > Common > Call waiting from the left navigation pane. 2. Click OK next to Read current settings to make sure the page is updated. 3. For each call type, select Call waiting enabled if you want to get notification of waiting calls while you are making a call or transmitting data. 4.
Chapter 4: Using the web interface Line identification You can set up the terminal to show your number when you are making a call or transmitting data. Do as follows: 1. Select SETTINGS > Common > Line identification from the left navigation pane. 2. Select Show my number and click Apply.
Chapter 4: Using the web interface Closed user group Your subscription may include one or more closed user groups. A closed user group is a group of users permitted to make calls to each other but not to users outside the group. To define the settings for these user groups, do as follows: 1. Select SETTINGS > Common > Closed user group from the left navigation pane. 2. Type in your user group number(s) under Group no. 3. Select which group(s) should be active.
Chapter 4: Using the web interface Managing IP handsets Overview The terminal has 4 LAN (PoE) connectors for connection of IP handsets or other IP equipment. You may connect your IP handsets directly to the LAN interfaces or use a PoE switch to connect more handsets. The EXPLORER terminal supports connection of up to 16 handsets. Each handset must have a local number in the range 0501 to 0516 as well as a unique password.
Chapter 4: Using the web interface 5. In the IP handset, use the display menu system to enter the local number and the password you just entered in the web interface. Do as follows: • Enter the menu system and select SIP to get the list of profiles. • Select the BGAN profile and select Options. • Select Edit/View and change the user name and password. Note that the user name is also the local number for the handset.
Chapter 4: Using the web interface Setting the call types for IP handsets Do as follows: 1. Select SETTINGS > IP handsets > Call settings. 2. For each handset, select the call types you want to enable for incoming and outgoing calls. The call types are described in more detail in Selecting the call type on page 26. • For Incoming calls, you can check Standard or 3.1 kHz Audio or both. If you check both, the handset will react (ring) on any incoming call.
Chapter 4: Using the web interface Configuring the discrete I/O interface Overview The I/O interface on the terminal has 5 configurable I/O pins. You can set up the function of each pin in the web interface. The default functions of the I/O pins are as follows: • Pin 1: Ringer output. This pin changes state from low to high when the terminal is notified of an incoming call from the satellite interface. When the call is answered, or the caller gives up and releases the call, the pin changes back to low.
Chapter 4: Using the web interface Configuring the I/O interface To configure the I/O pins, do as follows: 1. Select SETTINGS > Discrete I/O. 2. For each pin you want to use, select Enabled. 3. For each pin, select if the pin should be Active high or Active low. 4. If you are using the Ignition function and you want the terminal to stay on for a few minutes after the Ignition is switched off, enter the number of minutes under DELAYED SHUTDOWN.
Chapter 4: Using the web interface Managing LAN network users Introduction The network management system The network management system divides the users of the EXPLORER 727 terminal into network user groups. Each network user group has a profile which determines how the users connect to the Inmarsat BGAN network. The network user groups can allow or restrict certain services for different users. The EXPLORER 727 terminal supports up to 11 different network user groups and global IP addresses.
Chapter 4: Using the web interface Setting up the network user groups Overview A network user group, in this context, is a group of network users sharing the same Quality of Service profile and network parameters. There are 11 configurable network user groups. For the Default user group, certain settings are locked, to make sure there is always one functional user group available. For example, the Default user group does not allow you to select a Bridge mode connection.
Chapter 4: Using the web interface 2. Click Edit next to the user group you want to set up. Note For further explanation of the below settings, see Definitions for network terms on page 90. 3. Type in a name for the group. 4. Select Enabled or Disabled. 5. Select the type of Internet connection. • Router mode means the connection will be shared with other users, and the NAT module of the terminal will make the necessary address translations.
Chapter 4: Using the web interface • Bridge mode is an exclusive connection, with NAT disabled. Use this mode together with a network classification entry that selects a single computer (see Using the network classification table on page 87). This mode is not available in the Default user group. • No internet access means no connection to the Internet is allowed. Use this setting e.g. for IP handsets, where an Internet connection is not required.
Chapter 4: Using the web interface There are 5 predefined profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 256 kbps. Additionally, you can define your own custom profiles. Important If you have selected a Streaming connection as your primary profile, the LAN interface will be running a Streaming connection until you stop it or disconnect the interface.
Chapter 4: Using the web interface Managing network devices Overview A network device, in this context, is an Ethernet hardware device, identified by a unique MAC address. When a network device with dynamic IP address is connected to the terminal, it is automatically listed in the Network devices list. Viewing the list of network devices To view the list of network devices, select SETTINGS > Network devices.
Chapter 4: Using the web interface Locking an IP address to a MAC address When the device is locked to an IP address, the terminal will always assign this IP address to the MAC address of this device (if DHCP is enabled and the Internet connection is not a Bridge mode connection). To lock a device to its current IP address, click the link next to the device. The device is then locked to the current IP address and added to the list of locked IP addresses at the top of the page.
Chapter 4: Using the web interface Using the network classification table Overview The network classification table is used for making an association between network devices and network user groups. Each entry in the table shows MAC address, IP address, LAN port and network user group. Adding or editing an entry in the network classification table To add a new entry to the table or to edit an existing entry, do as follows: 1. Select SETTINGS > Network classification table.
Chapter 4: Using the web interface 2. Click Edit next to the entry you want to edit, or click Add at the bottom of the list. 3. Click Add next to a network device you want to use, or type in the MAC address manually at the top of the page. Note If you leave a field empty, it is the same as a “wild card” and it will be shown as an Asterisk in the network classification table. Unless you are using a Static IP address, the IP address field should always be left empty. 4.
Chapter 4: Using the web interface Removing an entry in the network classification table In the network classification table, click Delete next to the entry you want to delete. Changing the priority in the network classification table The network classification table is prioritized, meaning that the entries are evaluated in the order they are listed.
Chapter 4: Using the web interface Definitions for network terms APN (Access Point Name) The APN is used by the network user to establish the connection to the required destination network. This means that the terminal must know the APN in order to be able to connect to the destination network. APNs are provided from the Airtime Provider. They may also be defined on the SIM card. Header compression The Header of a data packet contains control information belonging to that packet.
Chapter 4: Using the web interface Uploading software Introduction You can upload software from your computer to the terminal without entering the PIN. However, if your SIM card requires a PIN and the PIN is not entered, you must enter the Administration user name and password. The web interface also offers the possibility of downloading the latest software version from the Internet to your computer.
Chapter 4: Using the web interface Uploading software from your computer To upload software from your computer to the terminal, do as follows: 1. Download the new software as described in the next section, or acquire the software from Thrane & Thrane and save it on your computer. 2. Open the web interface and do one of the following: • If the PIN has been accepted (or a PIN is not required), select SETTINGS > Upload from the left navigation pane.
Chapter 4: Using the web interface Downloading software from the Internet Important The terminal uses your BGAN airtime subscription to download the new software from the Internet. Note that it can take several minutes to download the software. To download the latest software from the Internet to the terminal, do as follows: 1. Make sure you have a connection to the Internet from your terminal. 2. Open the web interface and select SETTINGS > Upload from the left navigation pane. 3.
Chapter 4: Using the web interface Selecting the preferred BGAN satellite Overview By default the terminal is set up to automatically find the most appropriate satellite to connect to (“Auto” mode). However, if you are located in an area with more than one BGAN satellite available, you can select the satellite you prefer to use when registering on the BGAN network. To select the preferred BGAN satellite Do as follows: 1. Select SETTINGS > Satellite selection from the left navigation pane. 2.
Chapter 4: Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password. 1. Select ADMINISTRATION from the left navigation pane. 2. Enter the Administration user name and password. The default user name is admin and the default password is 1234. If you have forgotten the administrator password, you can reset the password by clicking the link at the bottom of the page.
Chapter 4: Using the web interface Resetting the Administrator password If you have forgotten the administrator password, do as follows: 1. Contact your supplier for a reset code. Please report the serial number and IMEI number of the terminal. You can find the serial number and IMEI number in the Dashboard. 2. Click the link Forgot administrator password? at the bottom of the ADMINISTRATOR LOGON page (see the previous section). 3. Type in the reset code obtained from your supplier and click Reset. 4.
Chapter 4: Using the web interface Changing the administrator password Do as follows: 1. After entering the Administrator user name and password in the ADMINISTRATION page, locate the section Change administrator logon. 2. Type in the existing user name. 3. Type in the new password and retype it on the next line. 4. Click Change. At the next logon the new password is required.
Chapter 4: Using the web interface Saving a configuration to a file If you need to reuse a configuration in another terminal of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal. Do as follows: 1. In the ADMINISTRATION page, under Configuration, click Save. 2. Accept the default destination file name or type in the destination file name and location. 3. Click OK. The configuration is now saved to a file.
Chapter 4: Using the web interface Call charges If you know the tariff for your subscribed services, you can enter these tariffs in the web interface and automatically calculate the charges for your calls and data sessions. Note Thrane & Thrane does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of calculating the charge.
Chapter 4: Using the web interface Log handling 1. From the left navigation pane in the ADMINISTRATION page, select Log Handling. 2. To clear the Call log, click OK next to Clear call log?. 3. 98-126882-B To clear the total counters, click OK next to Clear total counters?. This will reset the Time connected counters on the Calls page.
Chapter 4: Using the web interface Using profiles What is a profile? A profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted. For example, a profile is used to define whether the connection is a Streaming connection or a Standard connection. You can select between a number of predefined profiles or define your own profiles for your data transmission.
Chapter 4: Using the web interface Defining new profiles When you define your profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used. To define a new profile, do as follows: 1. From the left navigation pane, select ADMINISTRATION > Profiles. 2. In one of the User defined columns, fill in the top field with the name of your profile. 3.
Chapter 4: Using the web interface • Background is used for data which is not delay-sensitive, such as E-mails, SMS, download of databases and reception of measurement records. 4. Type in the bit rates in kbps in the following rows: • Maximum bit rate ul (kbps) is the maximum upload bit rate allowed for this profile. • Maximum bit rate dl (kbps) is the maximum download bit rate allowed for this profile. • Guaranteed bit rate ul (kbps) is the guaranteed upload bit rate needed for this profile.
Chapter 4: Using the web interface Using traffic flow filters What are traffic flow filters? When more than one type of traffic is needed, you must use both a primary and one or more secondary profiles. For the Core network and the terminal to classify packets received from the external network into the proper profile, you need a traffic flow filter. A list of traffic flow filters consists of one to eight packet filters, each identified by a unique packet filter identifier.
Chapter 4: Using the web interface Defining traffic flow filters To define the traffic flow filters, do as follows: 1. From the left navigation pane, select ADMINISTRATION > Traffic flow filters. 2. Click the link New entry. 3. Type in an Evaluation Precedence Index in the Eval.Prec. Index column. Note 4. 98-126882-B This field is mandatory. Each filter must have a different Evaluation Precedence Index. Select the Profile from the scroll list.
Chapter 4: Using the web interface 5. Fill in one or more of the following fields to define the filter. The allowed ranges appear in hover text when you pass the mouse over the fields. • Source address + Subnet mask. • Protocol number. • Destination port range (From and To). Note that Source and Destination are relative the core network. This means that Destination is your terminal. • Source port range (From and To). • Type of Service + Type of Service mask.
Chapter 4: Using the web interface Setting up user permissions You can restrict access to parts of the web interface for non-administrator users. To set up the user permissions, do as follows: 1. From the left navigation pane, select ADMINISTRATION > User permissions. 2. For each item under ALLOW USERS TO:, select • yes to allow access or • no to block access to the settings. 3.
Chapter 4: Using the web interface Help desk, diagnostic report, event logging and self test Accessing the Help desk If you need help with airtime-related issues you may call the Help desk. By default, the Help desk is the phone number for your Airtime Provider, if it is available on the SIM card. Select HELP DESK from the left navigation pane. If the Help desk number is available on the SIM card, the number is displayed as a link. To change the number, click the link, change the number and click Apply.
Chapter 4: Using the web interface Viewing the Event list or the Event log Overview When an event is registered, the web interface shows an event icon as the event is active. in the icon bar as long The Event list only shows events that are currently active, whereas the Event log shows the history of events that have occurred. Event list To view the event list, click the event icon from the icon bar at the top of the web interface, or select HELPDESK > Event list from the left navigation pane.
Chapter 4: Using the web interface Self test The Self test performs system test on the EXPLORER 727 system, similar to the tests that are performed during the Power On Self Test (POST). Important The terminal will reboot when performing the self test. All ongoing calls or data sessions will be terminated. To activate a Self test, do as follows: 1. Select HELPDESK > Self test. 2. Click Self test. 3. Click OK in the Warning dialog. The terminal now performs a self test and resets the terminal.
Chapter 5 Troubleshooting 5 In this chapter This chapter gives guidelines for troubleshooting and provides an overview of the different means of status signaling, It also lists available spare parts and accessories. Getting support Overview If this manual does not provide the remedies to solve your problem, you may want to contact your Airtime Provider or your local distributor. Airtime support If you need assistance from your Airtime Provider, please call the help desk.
Chapter 5: Troubleshooting Uploading software Viewing software version status To view the version of the embedded software in the terminal, Connect a computer, enter the web interface and see the Software version field in the Dashboard. Uploading software using the web interface You can upload software from the web interface. If you have an Administrator user name and password you do not need to insert a SIM card nor to enter the PIN to be able to upload software.
Appendix 5: Troubleshooting Part numbers System units TT-3722A EXPLORER®727 system Item Part number EXPLORER 727 antenna 403053B EXPLORER terminal 403736A TT-3670A IP handset and cradle Item Part number Thrane & Thrane IP Handset 403672A Thrane & Thrane IP Cradle 403674A Spare parts, EXPLORER®727 Antenna spare parts Item Part number HPA module S-62-124671 GPS module S-60-124765 Roof rail mount kit Item Roof rail mount kit Part number S-41-127102-A Cables Item Part number Antenna cable
Appendix 5: Troubleshooting Item Part number Power cable S-37-125999 LAN cable S-37-204649-005 Other spare parts Item Getting Started kit Part number S-673736A Options and accessories Cables Item Part number Antenna cable RG214/U, 50 m. 403722A – option 947 Antenna cable RG223/U, 14 m. 403722A – option 943 Antenna cable S-10162-B-11, 92 m 403722A – option 955 DC cable, 6 m.
Appendix 5: Troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem The terminal reboots spontaneously. No signal or weak signal from the BGAN satellite. Possible Cause Remedy The input current is insufficient. Check that the power supply complies with the specifications for the terminal (10.5 - 32 V DC; 14 A - 5.
Appendix 5: Troubleshooting Problem 256 kbps Streaming does not work Possible Cause 1. The elevation angle to the satellite is too low. 2. There is not enough free bandwidth for a 256 kbps streaming connection. Remedy 1. 256 kbps Streaming is normally not available in areas with low elevation. 2. If there is too much traffic on the network, it may not be possible to assign a 256 kbps streaming session. You may try a Streaming profile with a lower bit rate instead.
Appendix 5: Troubleshooting Problem Possible Cause An ISDN connection cannot be established The cable is not properly connected. Connect the cable. You have connected to the LAN interface. Connect the cable to the interface marked ISDN. The cable type or connector type is not correct. For information on the correct type of connector and cable, refer to the installation manual. Incoming phone calls: The call type used for the call is not selected in the web interface.
Appendix 5: Troubleshooting Problem An IP handset connection cannot be established. The Administrator password does not work. Possible Cause Remedy The cable is not properly connected. Connect the cable. You have connected to the ISDN interface. Remove the cable and connect to one of the LAN connectors in stead. There is no power (PoE) in the LAN interface. The reason may be that there is not enough power to supply PoE for the LAN interface.
Appendix 5: Troubleshooting Status signaling Overview There are many ways of troubleshooting if an error occurs. The terminal has different means of status signaling, to help you find the cause of a problem: • Indicators. • Event messages. • Event log. Indicators, event messages and logs are described in the following sections.
Appendix 5: Troubleshooting Power indicator Behavior Meaning Green Power OK. Flashing green The terminal is powering up. Flashing orange The terminal is closing down. Off No power. Terminal indicator Behavior Meaning Steady green Ready. BGAN registration completed. Flashing green Please wait - process in progress. BGAN registration ongoing. Orange Warning - temporary malfunction. User action is required. Red Critical error. Check the event log.
Appendix 5: Troubleshooting Message indicator Behavior Meaning Flashing green A new SMS message has arrived. Off No new messages, or the unit is off. LAN indicator functions Activity indicator Behavior Flashing green Meaning The LAN port is active. Link/Speed indicator Behavior Meaning Green Link speed is 100 Mbps. Yellow Link speed is 10 Mbps. Off The link is down. PoE indicator Behavior Meaning Green The terminal is supplying power to the LAN port.
Appendix 5: Troubleshooting Event messages Display of event messages The terminal can detect events during POST (Power On Self Test) or CM (Continuous Monitoring). When the terminal detects an event that requires your action, it issues an event message. When your terminal issues an event message, the Terminal indicator or the Antenna indicator in the LED panel on top of the terminal signals the event, according to the tables Terminal indicator and Antenna indicator in the previous section.
Appendix 5: Troubleshooting List of events The following list explains the events that may show in the web interface of the terminal. ID Event Text Explanation Remedy 00100 to 00199 System data damaged Important system data is damaged Do not use the terminal. Contact your distributor. 00210 to 00219 SIM module error The SIM interface on the terminal cannot be used. Contact your distributor. 00240 to 00249 Temperature sensor error The terminal is in danger of overheating.
Appendix 5: Troubleshooting ID 01000 to 01009 01100 to 01109 01110 to 01119 Event Text Explanation Remedy Low temperature warning Low ambient temperature is causing the performance of the terminal to be degraded or halted. Move the terminal to a warmer location. High temperature warning High ambient temperature is causing the performance of the terminal to be degraded or halted. Move the terminal to a cooler location.
Appendix 5: Troubleshooting ID Event Text Explanation Remedy 01800 to 01809 Registration for data failed The EXPLORER 727 has not yet been allowed to register for data services (Packet Switched). If the problem persists, contact your Airtime Provider. 02000 to 02009 Satellite signal weak The signal from the satellite is weak. Check the line of sight to the satellite. Be aware that window glass may reduce the signal level. Check that the antenna is pointed according to the position data.
Appendix 5: Troubleshooting ID 03600 to 03609 Event Text 2-wire operational failure Explanation Remedy The Phone/Fax interface fails to operate, for one of the following reasons: 1. Ground shorted. 1. Check the wires. 2. Power overload. 2. Wait until the event is cleared; then try again. 3. 3. Temperature overload. Wait until the event is cleared; then try again. 08002 One or more ports has PoE disabled due to power limitations The power supply to the terminal has dropped critically.
Appendix 5: Troubleshooting ID Event Text Explanation Remedy 08010 Undervoltage has been detected The input voltage has dropped below an acceptable level. The terminal will be shut down in 10 seconds if the situation persists. Ensure a stable power supply to the terminal. 0801B Lost connection to the GPS receiver Communication with the GPS receiver in the antenna is lost. Contact your distributor if the warning persists.
Appendix 5: Troubleshooting ID Event Text Explanation Remedy 08032 Firmware image version lower than active antenna version The firmware in the antenna is newer than expected by the terminal. Update the terminal software. 08033 Firmware image doesn't support antenna hardware The antenna hardware version is not supported by the terminal. Contact your distributor. 08034 Antenna failed to exit Flash Manager.
Appendix 5: Troubleshooting Logging of events Diagnostic report When contacting Thrane & Thrane for support, please include a diagnostic report. The diagnostic report contains information relevant for the service personnel during troubleshooting. To generate the diagnostic report, access the web interface and select HELPDESK. Then click Generate report. Event log The event log holds information of events registered in the terminal or antenna.
Appendix 5: Troubleshooting Reset button How to access the Reset button The terminal has a Reset button placed next to the SIM slot behind the SIM cover. The functions of this button is described in the next section. To press the Reset button, use a pointed device. Function of the Reset button The Reset button on the terminal has the following functions: Action Function With the terminal running, press the Reset button normally.
Chapter 6 Conformity 6 EXPLORER®727 CE (R&TTE) The EXPLORER 727 is in the process of being CE certified (R&TTE directive). The “Declaration of Conformity with R&TTE Directive” will be enclosed in copy on the next page when ready. FCC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
Chapter 6: Conformity REPLACE THIS PAGE WITH THE DECLARATION OF CONFORMITY FOR EXPLORER 727.
Glossary Glossary A APN Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. B BGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up to 492 kbps to virtually any part of the earth, with full UMTS (3G) compatibility. C CE Conformitée Européenne.
Glossary G Geostationary Placed in a fixed position relative to a point on the surface of the earth. GPRS General Packet Radio Service. A standard for wireless communications which runs at speeds up to 115 kbps, compared with current GSM (Global System for Mobile Communications) systems’ 9.6 kbps. GPS Global Positioning System H HPA High Power Amplifier I I/O Input/Output IMEI International Mobile Equipment Identity.
Glossary M MAC Media Access Control. MSN Multiple Subscriber Numbering. In most pieces of ISDN equipment you can program multiple subscriber numbers. The number programmed into the equipment should be the dial-in number that you wish that piece of equipment to answer. N NAT Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic.
Glossary 300 gigahertz including the frequencies used for communications signals (radio, television, cell-phone and satellite transmissions) or radar signals. S SAS Satellite Access Station. The gateway between the satellites and the worldwide networks such as Internet, telephone network, cellular network etc. SDU Service Data Unit. Also known as a data packet. SIM Subscriber Identity Module.
Index Index Numerics 2-wire interface local numbers, 30 setting call type, 64 A administration settings, 95 analog phone local numbers, 30 antenna viewing properties, 60 viewing status, 46 viewing type, 46 APN, common setting, 67 audio quality, 26 B barring calls, 71 BGAN connecting to, 20 coverage, 7 services, 9 system overview, 8 browser settings for web interface, 40 C call log, 52 call type, 26 setting for IP handsets, 77 setting for ISDN, 65 setting for Phone/Fax interface, 64 98-126882-B calls ba
Index E Ethernet interface setting up, 61 events in LED panel, 122 list of active, 109 exporting configuration, 98 F fax, sending or receiving, 34 FCC compliance, 131 features overview, 2 forwarding calls, 70 H help desk number, 108 changing in web interface, 108 holding a call, 33 I ignition function, 13 IMEI number, 46 importing configuration, 98 Inbox for SMS messages replying, forwarding or deleting, 57 indicator functions, 119 installation manual document number, vi interfaces and services combinat
Index network terms definitions, 90 O Outbox for SMS messages resending or deleting messages, 55 P phone local call, 31 making calls, 28 phone book, 49 adding number, 50 deleting all entries, 50 deleting an entry, 50 modifying an entry, 50 phone numbers for terminal, 51 Phone/Fax interface local numbers, 30 setting call type, 64 PIN administration PIN, 95 entering, 17 entering in web interface, 44 entering with a phone, 17 entering with IP handset, 17 port forwarding, 63 powering the terminal, 13 prefixe
Index T telephone interface local numbers, 30 setting call type, 64 tools for setting up the terminal, 23 total usage viewing, 48, 52 traffic flow filters, 104 transferring a call, 33 troubleshooting guide, 115 typography used in this manual, vi U uploading software, 91 usage counter, 48, 52 clearing, 100 user interfaces, 23 V version of software, 46 voice mail number viewing, 59 voice quality, 26 setting for IP handsets, 77 setting for ISDN, 65 setting for Phone/Fax interface, 64 W waiting calls, 32, 7
