Model 29115 Series DECT 6.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Interference Information This device complies with Part 15 of the FCC Rules.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Table of Contents Equipment Approval Information..................................... 2 Interference Information. ............................................... 4 Hearing Aid Compatibility (HAC)..................................... 5 Licensing......................................................................... 6 FCC RF Radiation Exposure Statement............................ 6 Information for DECT Product...................................... 6 Introduction............................................
Programming the Telephone.......................................... 24 Standby Screen........................................................................24 Programming Functions. .......................................................24 Room Monitor. ........................................................................24 Handset Setup. ........................................................................26 Set Language.......................................................................
Answering Calls. ....................................................................42 Call Timer.................................................................................42 Auto Standby. ..........................................................................42 Ringer HI/LO/OFF (Shortcut).............................................43 Do Not Disturb.......................................................................43 Flash/Call Waiting..........................................................
Caller ID (CID)............................................................. 53 Call Waiting Caller ID..........................................................54 Receiving CID Records...........................................................54 Storing CID Records (In CID Memory)...............................54 Reviewing CID Records. ........................................................55 Dialing a CID Number............................................................
Remote Access............................................................... 69 Cordless Handset...................................................................69 Screening Calls from the Handset. ....................................70 Accessing the Answering System from Another Location70 Memory Full. ...........................................................................71 Belt Clip and Optional Headset.................................... 72 Connecting the Belt Clip.................................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for model 29115) Make sure your package includes the items shown here.
Telephone Jack Requirements To use this phone, you need an RJ11C type Wall plate modular telephone jack, which might look like the one pictured here, installed in your Modular home. If you don’t have a modular jack, call telephone line jack your local phone company to find out how to get one installed. Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/ or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.
Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Handset Layout Voice Mail Waiting Indicator (VMWI) / Visual Ringer display amplify (button) tone control (button) TALK/CALL BACK (button) caller ID/volume 5(caller id/volume up button) caller ID/volume 6(caller id/volume down button) conf/format (conference/format button) SPEAKER (button) delete (button) redial (button) int (intercom button) program/mute (button) }} skip (button) review (button) || } * tone/exit (button) memory (button) #pause/ringer (button) flash/answerer (button) erase (butt
Base Layout SPEAKER volume 5/6 (button) announce (button) hour (button) min (minute button) day/check (button) language (button) message counter (indicator) review (button) || }} skip (button) PLAY/STOP (button) delete (button) page (button) D-N-D (do not disturb button) charge/in use (indicator) message speed (button) answerer on/off (button) memo (button) 17
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. 2. Locate the battery compartment on the back of the handset. 3.
4. Insert the battery pack. 5. Close the battery compartment by pushing the door up until it snaps into place. Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. 3.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised. CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2759 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. Wall Mounting 1. Turn the base over. 2.
Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. • Press the answerer on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages. NOTE: The answering system displays “- -” when it is off. Setting the Voice Prompt Language The default voice prompt language is English.
Voice Time/Day Stamp and Real Time Clock 1. Make sure the answering system is ON. 2. Press and hold the day/check button to set the day of the week. 3. Press and hold the hour button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM. 4. Press and release the min button to advance the clock in one minute intervals. Press and hold to increase by 5-minute increments. 5. After the time is set, the real time clock will be displayed on the handset within 1 minute.
Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement. 1. Make sure the answering system is ON. 2. Press and hold the announce button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“. 3. Begin speaking after you hear the beep. 4.
NOTE: The maximum recording time for the outgoing announcement is 2 minutes. Reviewing and Choosing the Announcement Press and release the announce button to review and select this one as your outgoing announcement. NOTE: Press the PLAY/STOP button at any time to stop playing the announcement. Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features.
4. Press program/mute button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION? shows in the display. 5. Use the touch tone pad to enter the handset number to be monitored. NOTE: When this phone system is expanded (up to 4 handsets by purchase of optional Model 29110 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively. 6.
NOTE: While in room monitoring mode, the originating handset can be switched to monitor by handset earpiece by pressing the TALK/CALL BACK button once. Switch back to speakerphone by pressing the SPEAKER button once. NOTE: Press the *tone/exit button on the handset to exit room monitor mode. Handset Setup 1. Make sure your phone is OFF (not in TALK mode). 2. Press the program/mute button to go to the main menu. 3. Press caller ID-volume ( 6 or 5) button to scroll to HANDSET SETUP. 4.
Set Language From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu. 2. Press program/mute button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display. 3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the caller ID-volume ( 6 or 5) button to scroll to the desired language. English is the default setting. 4. Press the program/mute button to save your selection.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired setting (1 through 20). You will hear a sample of the ringer tone/melody you select. 4. Press the program/mute button to save your selection. You will hear a confirmation tone and the selected ringer tone shows in the display. NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call. Ringer Volume From the Handset Setup Menu: 1.
VIP Melody This features allows you to assign a specific melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the first ring and then follows with VIP melody ring. You may choose from ten different polyphonic melodies and may store up to 10 VIP records. NOTE: This feature ONLY works when the following conditions are met. 1. You have subscribed to Caller ID. 2.
3. Press caller ID-volume ( 6 or 5) button to select the specific VIP melody memory location (10 VIP locations) that does not contain any record. 4. Press program/mute button to display SELECT MEMORY. NOTE: If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY, then SELECT MEMORY will not be displayed. Instead, NO USER MEMORY will display in prompt to alert the user. 5.
Changing a Stored VIP Melody Record Use the Storing VIP Melody procedure to change the number of a selected record and replace the old phone number with new phone number. When REPLACE VIP# ? shows in the display, you must press program/mute button on the handset to confirm replacement. Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu: 1. Press the program/mute button to enter to VIP MELODY menu. 2.
3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-volume ( 6 or 5) button to scroll to your selection. 1ON is the default setting. 4. Press the program/mute button to confirm and the key tone setting shows in the display. Audio Predial The handset will announce the numbers as you press 0-9 on the keypad while in pre-dialing mode. From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5) button to scroll to the AUDIO PREDIAL sub-menu. 2.
Vibrate Ringer This feature lets you to turn the vibrate ringer on or off. From the Handset Setup Menu: 1. Press the caller-ID volume ( 6 or 5) button to scroll to the VIBRATE RINGER sub-menu. 2. Press program/mute button to enter the menu. VIBRATE RINGER 1ON 2OFF shows in the display. 3. Use the touch tone pad on the handset to select 1 or 2, or use the caller-ID volume ( 6 or 5) button to scroll to your selection, 2OFF is the default setting. 4. Press the program/mute button to confirm your selection.
NOTE: To restore the default setting to - - -, press and release delete when SET AREA CODE shows in the display. Tone/Pulse From the Handset Setup Menu: 1. Press the caller ID-volume ( 5 or 6) button to scroll to the TONE PULSE sub-menu. 2. Press program/mute button to enter the menu. TONE/ PULSE 41TONE 2PULSE shows in the display. The default setting is “1 TONE”. 3. Use the touch-tone pad or caller ID-volume ( 5 or 6) to enter 1 TONE or 2 PULSE. 4. Press the program/mute button to confirm.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or 5) button to scroll to 1YES or 2NO. 4. If you select 1YES, press the program/mute button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET PROGRAM shows in the display. (Your handset should be held near the base during registration process.) 5. Press and hold the page button on the base unit, the charge/in use indicator flashes. Press the handset program/mute button. REGISTERING shows in the display.
2. Press the program/mute button to enter the menu. DEREGISTRATION 1YES42NO - - - shows in the display The default setting is "2NO". 3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or 5) button to scroll to 1YES or 2NO. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 4.
NOTE: When you complete the de-registration process, HANDSET NEEDS REGISTRATION shows in the display. To use the handset, you MUST re-register the handset using the Registration process. Global De-registration If one or more handsets becomes lost, you should de-register all handsets to ensure proper system operation.
Default Setting As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu. 2. Press the program/mute button to enter the menu. DEFAULT SETTING 1YES 2NO shows in the display. The default setting is 2NO. 3.
Telephone Operation Visual Indicators Base The indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider. The indicator will remain lit when a handset is in the base charging or when the line is in use. Handset The TALK/CALL BACK and SPEAKER indicator buttons flash when you receive a call and remain lit during a call. The keypad and CID will also light when a call is received.
Speakerphone Operation. NOTE: If you are using the speakerphone, remain close to handset so the party you are speaking to can hear you. If you are using the handset and want to switch to the speakerphone, press the SPEAKER button, press SPEAKER again to end conversation. If you are using the speakerphone and want to switch to the handset, press the TALK/CALL BACK button, press TALK/ CALL BACK again to end conversation. Making a Call 1. Press the TALK/CALL BACK or SPEAKER button. Dial the desired number.
NOTE: If you want to delete the pre-dial number you entered, press the delete button until all of the digits are erased. Answering Calls 1. When the phone rings or vibrates (depends on the phone setting), press the SPEAKER button on the handset. - OR Pick up the handset and press the TALK/CALL BACK button. 2. When finished, press SPEAKER or TALK/CALL BACK to hang up. NOTE: Adjust the handset volume by pressing the caller ID-volume ( 6 or 5) button during a call.
Ringer HI/LO/OFF (Shortcut) There are two ways to set the ringer to HI/LO/OFF. One is the traditional way as described in the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short cut to ringer menu. 1. Make sure the phone is OFF (not in TALK mode). 2. Press the #pause/ringer button to display SET RINGER 1HI 2LOW 3OFF. 3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume (6 or 5) button to scroll to your selection.
Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display. • To connect to the waiting call, press the flash button on the handset, and your original call is put on hold.
- Press the caller ID-volume ( 6 ) to review the newest call and scroll to older calls (lower numbers). NOTE: You may choose from three last dialed numbers. 4. Press the TALK/CALL BACK button. The number dials automatically. If you get a busy signal and want to keep dialing the number, press the redial button to quickly redial the number. Exit Press the *tone/exit button to exit a menu function and return to the standby screen. Page The page feature helps you locate a misplaced handset.
4. To cancel the page, press the *tone/exit, int, or TALK/CALL BACK button on the originating handset, or press the *tone/exit button on the receiving handset. Paging All Handsets from a Handset (applicable only with additional handsets) 1. Make sure the originating phone is OFF (not in TALK mode). 2. Press and release the int button on a handset. PAGING EXTENSION? shows in the display. 3. Use the touch-tone pad to enter the handset number you want to page. (1= to page Handset 1, 2=to page handset 2, etc.
Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the program/mute button. The handset display shows MUTE ON. 2. Press the program/mute button to cancel and return to your phone conversation. Receiver Volume Control When the handset is ON (in TALK mode) you may adjust the receiver volume by pressing the caller ID-volume ( 6 or 5) button. There are four volume levels to choose from.
NOTE: The Volume Amplify feature can be turned on at any Volume Level setting during conversation. Also, the volume level can still be adjusted after the Volume Amplify Feature is enabled by using the caller ID-volume (6 or 5) button. Tone Control During a conversation, you may adjust the frequency levels for your specific hearing loss needs by repeatedly pressing the tone control button on the side of the handset.
4. Wait for the person at the receiving handset to press the int button. NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER. 5. When finished, press the *tone/exit button or int button on either handset to deactivate the intercom. NOTE: The system is expandable up to 4 handsets (by purchase of optional Model 29110 handset with recharge cradle).
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the TALK/CALL BACK button to answer the call. Using Intercom with External Telephone Calls During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation.
2. When finished, press the *tone/exit button or int button to end the intercom call, return to the talk mode, and resume your original telephone conversation. Three-Way Calling 1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in the display. 2. Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING shows in the originating handset’s display. NOTE: PAGING FROM...
Transferring External Calls to Other Handsets During an external call, you may transfer the external call to another handset. 1. Press the int button on the originating handset to put an external call on hold, and then page the receiving handset. 2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging tone. PAGING shows on the originating handset’s display, and PAGING FROM... shows on the receiving handset’s display. 3.
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time.
Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system. • When you hear the call waiting beep in the handset receiver, press the flash button to put the current call on hold and answer the incoming call.
You may review the stored information at any time. Calls received since your last review show as NEW in the display. Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display. Reviewing CID Records As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Make sure the phone is OFF (not in TALK mode). 2.
NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call, press the conf/format button to adjust the number, and try again.
Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory. 1. Make sure the phone is OFF (not in TALK mode). 2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired CID record. 3. Press the memory button to display SELECT MEMORY 01-50. 4.
NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the internal user memory. The handset will display UNABLE TO STORE. To Replace a Stored CID Record 1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the memory location, REPLACE MEMO? shows in the display. 2. Press the memory button again, and the new CID record replaces the old memory in that location. You will hear a confirmation tone.
Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). 2. Use the caller ID-volume ( 6 or 5) button to display any Caller ID record. 3. Press and hold the delete button until DELETE ALL? shows in the display. 4. Press delete button to erase all of the current CID records. The display shows DELETED followed by NO CALLS. NOTE: Press the *tone/exit button to return to the standby mode without deleting any CID records.
4. 5. 6. 7. 60 NOTE: If the memory location is occupied, the memory location number and stored name and telephone number shows in the display. If the memory location is empty, EMPTY shows in the display. Press the memory button. The display shows ENTER NAME. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
NOTE: The system treats PAUSES as delays or spaces in the dialing sequence. 8. To enter another name and number in a different memory location, return to step 2 and repeat the process. Storing the Last Number Dialed You may transfer all three redial numbers into internal user memory. 1. Make sure the phone in OFF (not in TALK mode). 2. Press redial button to display the most recent redial number. 3. Use the caller ID-volume ( 6 or 5) button to scroll to desired redial number. 4.
8. To enter another name and number in a different memory location, return to step 2 and repeat the process. NOTE: If the redial number has more than 20 digits, it cannot be stored in memory. Inserting a Pause in the Dialing Sequence (of a Stored Number) Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.
Deleting Records Stored in Memory 1. Make sure the phone is OFF (not in TALK mode). 2. Press the memory button to display SELECT MEMORY 01-50. 3. Press the caller ID-volume ( 6 or 5) button to scroll to the record you want to delete or use the touch-tone pad to enter the desired memory location. 4. Press the delete button to mark the record for deletion. The display shows DELETE? 5. Press the delete button to delete the record. DELETED shows in the display.
3. Press the memory location for the phone number you want to dial, or use the caller ID-volume ( 6 or 5) button to scroll to the number you want to dial. 4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically. Chain Dialing from Memory Use this feature to make calls from records stored in memory which require a sequence of numbers, such as a calling card number used for a frequently called long distance number.
Answering System Operation This section discusses the buttons and features on the answering system. Message Counter Indicator The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details. a) Message counter has a number displayed without flashing - No new messages. Shows total number of old messages. b) Message counter has a flashing number displayed - There are new messages.
i) Message counter has “En“ on the display - English is selected as the current voice prompt during language selection. j) Message counter has “Fr“ on the display - French is selected as the current voice prompt during language selection. k) Message counter has “SP“ on the display - Spanish is selected as the current voice prompt during language selection. NOTE: While the messages are playing, the message counter will display the messages in the order they were received.
Screening Calls from the Base 1. When the answering system answers the call, listen while the caller leaves a message (to determine who is calling). 2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or SPEAKER button. The answering system automatically stops recording when you activate the handset or pick up an extension phone. TIP: Make sure the volume on the base is set loud enough to hear your incoming calls.
• Press and release the skip button to go to the next message. • Press the delete button to erase the current message. Memory Full When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages. Erasing Messages You may erase messages in the following three ways: To erase a message while it is playing 1. Press and release PLAY/STOP button. 2.
To erase a message from the handset : 1. Press the flash/answerer button on the handset 2. Press the play/stop (key 2) on the handset. 3. Press the erase (key 0) on the handset to erase a message during playback. NOTE: Erased messages cannot be restored. Remote Access You may access the answering system with the cordless handset or from any tone-dial compatible telephone. Cordless Handset Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”).
Screening Calls from the Handset Use the handset to screen calls even when you can’t hear the answering system. When the answering system picks up: 1. Press the flash/answerer button to access the answering system. CALL SCREENING shows on the display. 2. Listen as the caller leaves a message. 3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the flash/answerer button to stop screening the call.
3. Follow the voice menu to use the answering system’s remote functions. The remote feature lets you perform the following functions: To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 (during message playback) Skip message 3 Turn off/on answerer 4 Review voice menu options 7 Memory Full When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code.
Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. 2. Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected. 2.
Changing the Battery 1. 2. 3. 4. 5. 6. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. Remove the battery compartment door. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset.
Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. NOTE: The RBRC seal on the battery used in your Thomson Inc.
Display Messages The following messages shows the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission. CHARGING... Indicates the handset needs to charge for a period of time before it can resume normal function. DELETE ALL? Prompt asking if you want to erase all CID records. DELETE CALL ID? Prompt asking if you want to erase the CID record showing on the display.
ENTER NAME ENTER TEL NUMBR NEW HANDSET NAME HANDSET NEEDS REGISTRATION INCOMPLETE DATA LINE IN USE LONG DISTANCE LOW BATTERY NEW VOICE MAIL 76 Prompt telling you to enter a name in one of the 50 memory locations. Prompt telling you to enter a telephone number in one of the 50 memory locations. Indicates call or calls which have not been reviewed. Prompt telling you to enter the user name for the registered handset. Indicates you must register a nonregistered handset prior to use.
NEW CALL XX NO CALLS NO USER MEMORY OUT OF RANGE PAGING or PAGING FROM REPT SEARCHING SPKR XX represents the number of new CID records not reviewed. Indicates there are no CID records in memory. Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY. May indicate handset is too far away from the base or that the power has been interrupted. Move closer and check connections.
UNKNOWN CALLER/ NAME/NUMBER Indicates incoming call is from an area not serviced by CID or the CID information was not sent. Handset Sound Signals Signal A long warbling tone (with ringer on) Three short beeps (several times) One beep every 7 seconds Meaning Signals an incoming call Page signal Low battery warning Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages.
Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 16 hours).
Handset does not ring • Make sure the handset ringer software switch is set to on. • The handset may be out of range of the base. Move closer to the base. • You may have too many extension phones on your line. Try unplugging some extensions. • Check for a dial tone. You experience static, noise, or fading in and out • The handset may be out of range of the base. Move closer to base. • Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base.
Unit locks up and no communication between the base and cordless handset • Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 16 hours. Caller ID Solutions No Display • Charge the battery (for 16 hours). Or replace the battery. • Make sure the unit is connected to a non-switched electrical outlet.
Battery Solutions If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • Limited range • Charge indicator fails to turn on 82
Answering System Solutions Can’t hear messages, beep, etc. • Adjust speaker volume. Time/Day setting stuck at 12 a.m Mon. • Set the time clock. Answers on 10th ring • Make sure answering system is turned on. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete • An extension phone may have been lifted as a message is received. • Answering system memory is full. Erase some messages.
Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You’re out of range of the base.
General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical products to clean the unit. Doing so will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date.
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls.
Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.
Accessory Information DESCRIPTION Handset Replacement Battery AC Power converter Belt Clip Charge Cradle MODEL NO. 5-2721 5-2759 5-2815 5-2816 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.
Index A Accessing the Answering System from Another Location 70 Accessory Information 91 Advanced Intercom Features 50 Answering Calls 42 Answering System Display Messages 78 Answering System Operation 65 Answering System Setup 21 Answering System Solutions 83 Area Code 34 Audio Predial 33 Auto Standby 42 B Base 40 Base Layout 17 Base Station 19 Battery Safety Precautions 74 Battery Solutions 82 Before You Begin 12 92 Belt Clip and Optional Headset 72 C Call Timer 42 Call Waiting Caller ID 54 Calle
Index Dialing a CID Number 55 Dialing a Number from Memory 63 Digital Security System 13 Display Messages 75 Do Not Disturb 43 E Equipment Approval Information 2 Erasing Messages 68 Exit 45 F FCC RF Radiation Exposure Statement 6 Flash/Call Waiting 44 G Hearing Aid Compatibility (HAC) 5 I Important Installation Guidelines 15 Information for DECT Product 6 Inserting a Pause in the Dialing Sequence (of a Stored Number) 62 Installation 13 Installing the Handset Battery 18 Installing the Phone 18 Inter
Index M Making a Call 41 Making an Intercom Call 48 Memory 59 Memory Full 68, 71 Message Counter Indicator 65 Message Playback 67 Mute 47 P Page 45 Paging All Handsets from a Handset 46 Paging from the Base/ Group Page 46 Parts Checklist 12 Programming Functions 24 Programming the Telephone 24 R Receiver Volume Control 47 Receiving an Incoming Call During an Intercom Call 50 Receiving an Intercom Call 49 94 Receiving CID Records 54 Recording the Outgoing Announcement 23 Registration 35 Remote Access
Index Speakerphone Operation 41 Standby Screen 24 Storing a Name and Number in Memory 59 Storing CID Records (In CID Memory) 54 Storing CID Records in Internal Memory 57 Storing the Last Number Dialed 61 Storing VIP Melody 30 T Telephone Jack Requirements 13 Telephone Operation 40 Telephone Solutions 79 Three-Way Calling 51 To Replace a Stored CID Record 58 Tone Control 48 Tone/Pulse 35 Transferring External Calls to Other Handsets 52 Troubleshooting Guide 79 Two-Way Calling 50 U Using Intercom with Ex
Visit the GE website at: www.GE.com/phones Model 29115 00021384 (Rev. 0 Dom E/S) 07-35 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc.
