Table of Contents RCA 25450 4-Line Wireless Telephone System User’s Guide Safety Instructions ...............................................................4 General Safety Instructions ............................................4 Product Safety Instructions ............................................5 Battery Safety Instructions .............................................7 Regulatory Information .......................................................8 Welcome.........................................
Call Transfer...................................................................50 Directory Operations .....................................................52 Group Subscription........................................................54 Line Dedication ..............................................................56 Line Selection.................................................................57 Menu Operations ...........................................................58 Registration/Deregistration.......
carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately. 9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury. 1. Read and understand all instructions. 10. This product should be operated only from the type of power source indicated on the marking label.
d. e. f. If the product does not operate normally by following the operating instructions. If the product has been dropped or housing has been damaged. If the product shows a distinct change in performance. Battery Safety Instructions 1. Use only manufacturer approved rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short -circuit, and the battery enclosure may be damaged causing a hazardous condition. 2.
6. 7. This telephone system has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a general public installation. Operations of these devices may still encounter interference from/to nearby TV’s, VCR’s, radios, computers, or other electronic devices.
Equipment Checklist 1. In a Base + Handset package (Order Number: xxxx), please find the following components: a. Base Unit x 1 (Order Number: xxxx) b. Base 7.5V AC/DC Adaptor x 1 (Order Number: xxxx) c. Base Corded Handset x 1 (Order Number: xxxx) d. Base Handheld Cord x 1 (Order Number: xxxx) e. Base Backup Battery x 1 (Order Number: xxxx) f. Handset x 1 (Order Number: xxxx) g. Handset Battery Pack x 1 (Order Number: xxxx) h. Charger x 1 (Order Number: xxxx) i. Charger 5.
Handset Controls and Display 1. VM Indicator: flashes when there are unread new voice mail message 2. Receiver: voice output in non-speakerphone operation 3. 4-line LCD (Liquid Crystal Display): a. The LCD display has LED (Light Emitting Diode) for backlighting, LED dims after 10 seconds of inactivity. b.
Base Unit Illustration Base Unit Controls and Display 1. Base Unit corded handset (Handheld) 2. Speakerphone Speaker (under the Handheld): a. Voice output during speakerphone operation b. Rings to an incoming call c.
c. d. middle with the number of bars proportional to the amount of the battery time remaining iv) A flashing battery icon with a cross indicates a malfunction of the backup batter, immediate replacement of the battery is recommended The second and third lines of the LCD, up to 16 characters each, display status, message, menu selections, or usereditable alphanumerical characters. The last line displays the left and right soft keys 7. Left/Right Soft Keys: make soft key functions selection 8.
a. b. c. Press to activate speakerphone operation Speakerphone operation remains for the duration of the call until the Headset button is pressed or the BU Handheld is picked up Press Speaker button again to hang up 22. Mute: a. Mute BU Handheld or speakerphone microphone b. Press Mute again to exit mute state Installations 1. Installing the Base Unit Handset (Handheld) a. Connect one end of the Handheld cord to the Handheld and the other to the Handheld jack located on the left side of the Base Unit.
b. c. 5. If your telephone lines are of 4-wire, 2-line type known as RJ-14, you should plug a RJ-14 connector into Base Unit telephone line jacks mark L1 or L3. The telephone cords supplied work for either type of interface. Installing the Base Unit AC Adaptor a. Plug the transformer end of the Base Unit AC/DC adaptor (7.5V) into a standard AC electrical power outlet, plug the other end into the “DC In” jack on the back of the Base Unit b.
• Summary of Features The RCA 25450 Telephone System is pretty much plug-and-play after you have read and understood the installation guides and the basic controls and displays on the Handset and the Base Unit. No Base Unit or handset programming is needed for basic operations. However, this feature-rich telephone system provides many advanced feature that are also easy to use and can greatly enhance your productivity. A summary of features and their benefits is listed below.
Call Log and Directory or when dialing by entering number first i. Directory: • 100 alphabetically sorted and searchable names • Each entry can store up to 25-digit phone number and 16-character name • Can dial from display • During stand-by, you can enter the directory by pressing the Left arrow key and then use Up/Down keys for scrolling j. DND (Do Not Disturb): silent ring on all incoming calls k. Flash Time: 100 ms – 1000 ms selectable, applicable to all 4 lines, default value = 600 ms l.
• • • 3. Recording time limit for each message is 64 seconds, no time limit per line or per extension VM can only be enabled/disabled from the BU Remote landline access to voice mailboxes Handset (HS) Features: a. Any key answer (except END and two Soft Keys) b. Battery: • 3.6 V Li-Ion • Battery strength display and low battery alert tone c.
Basic Operations Receiving a Telephone Call Making a Telephone Call 1. From a Handset: a. Press the TALK or Speaker, and then enter phone number b. Or, you can enter phone number first then press the TALK or Speaker key. When using this method, you can use the CLEAR (Left) and DELETE (Right) soft keys to edit the number entered. “Delete” erases the last digit entered. “Clear” erases the entire line but remains in the dialing mode c. To abort dialing at any time, press the END key 2.
Notes: a. The Handset LCD will show “Incoming call from Line x,” where x represents the line number from which the call comes in. b. After the incoming call is answered or after the Caller ID information is received, the incoming line number information will be move to the Line Indicator icon on top of the Handset LCD display. c. If Caller ID service is available, the LCD will display the incoming Caller ID information.
c. ii) Pick up the Handheld, or iii) Press Speak er to start conversation with speakerphone, or iv) Press Headset to start conversation with headset To switch between Headset, Handheld and Speakerphone, i) Press Headset to switch from Speakerphone or Handheld to Headset, make sure that headset has been plugged in ii) Press Speaker to switch from Handheld or Headset to Speakerphone iii) Pick up Handheld to switch from speakerphone or Headset to Handheld Notes: a.
d. e. 2. To dial the displayed number, press the TALK button or Speaker button for Speakerphone operation Press END to abort the redial From the Base Unit: a. Press the REDIAL (Left) Soft Key b. The LCD shows the first record in the 10-entry Redial Log, starting from the most recent number called c. Use Up/Down arrow keys to scroll through the 10 records d.
d. e. f. g. h. i. Use Up/Down arrow keys to scroll through “Sound” submenu items When “Ring volume” option appears on the LCD, press SELECT (Left) soft key Use Up/Down arrow keys to scroll through “Ring volume” submenu items. At each volume option, the ringer will sound (or vibrate) once exemplifying the volume level For the Base Unit, the ringer volume can be selected from 4 options: High, Medium, Low, and Off.
a. b. c. d. e. f. While putting call(s) on hold, the Handset or the Base Unit can access Directory or Call Log, make an outgoing call or intercom/page, or take an incoming call or intercom. The call being placed on hold can only be UNHOLD by the Handset or the Base Unit that puts it on hold, or unless the hold state exceeds the 30-minute limit. An alert tone (double beep) every 30 seconds will remind the Handset or the Base Unit that call(s) which has placed call(s) on hold.
2. The LCD displays will show the date and time of call on the first line, followed by the name on the second line, and the phone number on the third line. An unread record will have a “NEW” at the end of the first line of display. 3. When viewing an incoming call record, you can make a call to the viewed number, store the record on the Directory or the Speed Dial (Base Unit) or delete the record. a.
1. Press the Auto Att button 2. The LCD displays the menu selection items for the Auto Attendant 3. Use the Up/Down arrow key to find “Record OGM”, then select with the SELECT (Left) soft key 4. Up to 5 OGM can be pre-recorded and played on different lines (each line can have its own OGM) and/or different occasions. The LCD displays prompts for selection of recording OGM1-5. 5. Use the Up/Down arrow to select a number (1-5).
i. j. Press FINISH (Left) soft key at the end and return to the “VM box options” menu Select “Play greeting” to play back the recorded greeting or press the Exit button to return to standby. Battery Recharge and Replacement 1. Charge the battery when one or several of the following happen: a. Phone beeps twice every 2 minutes. b. Battery icon is low or empty c. Phone does not respond when a key is pressed d. LCD and backlighting become dim e. Talk range shorter than usual is experienced 2.
a. b. If the Auto Attendant is disabled for a line (see AA Setting below), user has to instruct the system how to route calls. There are 3 possibilities: i) All incoming calls go to a specific extension, and only that extension can use this line for outgoing calls. In other words, this line is now “dedicated” to a specific extension. ii) All incoming calls go to a specific group of extensions, and only that group can use this line for outgoing calls.
vi) If “Off” is selected, the display returns to the “Configure AA” menu; if “On” is selected, the LCD prompts for the selection of a Main OGM. vii) Use the Up/Down arrow keys to locate the desired Main OGM. viii) Press SELECT (Left) soft key to select. The selected Main OGM will be automatically played back for confirmation. ix) Stop the play back anytime by pressing the STOP (Left) soft key or wait until finish playing. x) LCD asks for confirmation whether to save the selection. Notes: a.
e. 2. Depending on whether or not the transferring Handset waits for the destination extension to answer, the transfer can be done with or without announcement: i) Un-announced Call Transfer: • Press the END button before the destination extension answers, the call is automatically transferred to the destination extension. • If the destination extension does not answer, the call will be automatically transferred back to the originating Handset.
8 9 0 * # TUV8 WXYZ9 0 Toggle case when in character editing * P (Pause) when in number editing Space – when in character editing # when in number editing 5. Use the ADD (Left) soft key to add an entry or OPTION (Right) soft key to delete, edit, view, or clear the entire Directory. If the Directory is empty, only the ADD (Left) soft key will show. 6. To add an entry: a. Press the ADD (Left) soft key. b. The LCD will prompt for entering the name. A name up to 16 characters can be entered. c.
2. For example, Group 91 represents the Customer Service Group, Group 92 represents the Sales Group, and Group 93 is the Marketing Group. Suppose that Handset 11 wants to receive incoming rings for all Sales and Marketing related calls. Then Handset 11 will need to “subscribe” to Group 92 and Group 93. 3. When a telephone line or intercom caller page a group ID, all extensions subscribing to that group will ring. The first one to answer will establish a one-to-one link with the caller. 4.
then press the SELECT (Left) soft key to enter the “Phone setting” submenu. iii) Use the Up/Down arrow keys to locate the “Line selection” option, and then press the SELECT (Left) soft key to enter the “Line selection” submenu. iv) Use the Up/Down arrow keys to select the desired option: “Auto (Default)” or “Manual”. v) Press the SELECT (Left) soft key to choose. Notes: a. If the AA is turn on after a line dedication has been enabled, the Line Dedication will be automatically disabled. b.
i) c. d. 3. Use the Up/Down arrow keys to locate the “Ring tone” option and then press the SELECT (Left) soft key to view a list of available ringer tones. ii) Four options are available, use the Up/Down arrow keys to scroll through the options. At each option, the ring tone will play once. iii) Press the SELECT (Left) soft key when the desired ring tone appears. iv) The LCD display returns to the “Sound” submenu. Key volume: i) Each pressing of key/button will be accompanied by a tone.
i) d. e. f. 4. Use the Up/Down arrow keys to locate the “Contrast” option and then press the SELECT (Left) soft key to view a list of available LCD display contrast levels. ii) 5 levels are available, with Level 3 being the default. Use the Up/Down arrow keys to scroll through the options . At each option, the LCD display will change its contrast corresponding to the displayed level. iii) Pick the level that is most suitable for you and then press the SELECT (Left) soft key.
b. redial or dialing by pressing the TALK key first, whether to add the dialing prefix at the beginning of the dialing. The prefix is also displayed. Press the YES (Left) or NO (Right) soft key to add the prefix. (Or, this prefix will be automatically added without confirmation. TBD) iii) This feature is useful for calls requiring access code, calling card, and credit card number, etc. iv) The default for dialing prefix is “Off”.
ii) d. The LCD will ask for entering of old (current) password. . iii) Upon entering the correct password, the LCD will ask for entering the new password iv) Enter a 4-digit password. v) After a 4-digit number is entered, the LCD will ask for retyping the new password to validate the entry. vi) If both entries are identical, the LCD will return to the “System setting” submenu; otherwise, it will return to the first “Enter new password” screen. vii) The default administrator password is 7221 (RCA1).
d. e. f. g. h. i. j. k. l. Press the MENU (Right) soft key on the Base Unit while in standby. Use the Up/Down arrow keys to locate the “Registration” option, and then press the SELECT (Left) soft key to enter the “Registration” submenu. Use the Up/Down arrow keys to locate the “Deregister HS” option, and then press the SELECT (Left) soft key. The LCD displays an instruction “Press DEREGISTER in HS menu options.” A 30-second timer will start.
c. d. e. f. Use the Up/Down arrow keys to locate the “Next HS ID” option, and then press the SELECT (Left) soft key. The LCD will ask for a two-digit Handset ID. If a valid ID is entered, a confirmation tone will sound and that ID is now ready for assignment. If an invalid ID is entered, the Base Unit LCD will display “Invalid HS ID” and then returns to the Registration submenu. Register the Handset desiring this ID immediately afterward. n. 3.
b. c. Press the hold button to place the first call on hold, and then press Speaker/Headset/Line button or lift the Handheld to take the new call. End the first call by pressing Speaker/Headset button or place the Handheld back to cradle (depending on how the call was conducted), and then press the Speaker/Headset/Line button or lift the Handheld to take the new call. Notes: nd a. This 2 incoming call features is different from the Call Waiting feature available from the local phone company.
• c. 3. Press the CANCEL (Right) soft key to resume nd conversation with the 2 handset. To bring another phone line for a 3-way conference: i) Press the TALK or Speaker button and enter a phone number; or enter a phone number and then press the TALK or Speaker button, or press the Redial (Left) soft key, or press the DIR (Left Arrow) or CID (Right Arrow) to dial from Directory or Call Log. ii) After the second phone line answers, press the OPTION (Right) soft key.
Voice Mail 1. Each registered Handset (Extension ID = 01-16) automatically gets a mailbox corresponding to its Handset ID. The Base Unit (Extension ID = 00) requires no registration and has a mailbox, known as the General Mailbox. 2. External callers cannot leave a message on mailboxes associated with invalid (unregistered) Handset ID. Deregistration a handset (by the Handset itself or by the Base Unit) will automatically delete that mailbox as well as all messages inside. 3.
• Stop the playback anytime by pressing the STOP (Left) soft key and the LCD returns to the “VM box option” submenu. iii) Record greeting: see “Recording Mailbox Greeting Message” in Basic Operations. iv) Delete greeting: • Use the Up/Down arrow keys to locate the “Delete greeting” option and then press the SELECT (Left) soft key. • A YES/NO confirmation prompt will appear. • After deleting the LCD returns to the “VM box option” submenu. • Default greeting cannot be deleted.
c. d. e. f. Group mailboxes are not supported because each handset can subscribe to many groups, making VM access cumbersome. Also, lack of ownership may cause group mailboxes quickly taking up memory space. Personal greeting message is limited to up to 64 second long. Phone call will be terminated after incoming VM message is recorded. No option will be provided after message is recorded. A new message will be automatically placed into the Old message category after being read.
