TRACKING WEB USER MANUAL TK60178-8-OP-EN REV.3.
Contents SYSTEM OVERVIEW.........................................................................................................................................4 CUSTOMER FLEET .....................................................................................................................................5 GSM/GPRS NETWORK .............................................................................................................................6 THERMO KING SERVER ....................................
STATIONARY VEHICLE REPORT ............................................................................................................... 61 VEHICLE SUMMARY REPORT ................................................................................................................... 62 VEHICLE UTILISATION REPORT ............................................................................................................... 63 KEY PERFORMANCE INDICATORS EXPLAINED ..................................................
System Overview TracKing is an application from Thermo King powered by Celtrak which enables customers to track their vehicles/reefers in real time, to receive important data and alarms, and to generate reports on data gathered. This user manual deals mainly with how to use the TracKing software, but an understanding of how the overall system works may be helpful.
Customer Fleet The customer fleet can consist of any number of vehicles. Those which need to be monitored must have the correct hardware installed by your Thermo King dealer before tracking can begin. The hardware installed in the vehicle by your Thermo King dealers performs a number of functions: • • • It receives constant updates from the GPS satellite network which enables it to log the vehicles' exact location.
GSM/GPRS Network The server communicates with the hardware installed in the vehicles over the GSM network. It can use a combination of SMS (short message service) messages and GPRS. GPRS allows the transfer of larger amounts of information more efficiently. For this reason, each vehicle (or more precisely, the hardware installed in it) has a specific mobile number assigned to it. This is set up by the Thermo King dealer during installation and does not require any customer administration.
Thermo King Server The server sits at the heart of the TracKing system. It provides the interface between the monitoring software run in browsers on customer sites, and the customer fleet. The server also stores configuration detail and user settings so that a user can log on at any PC terminal and experience the same user interface and personalised settings. TK60178-8-OP-EN Rev.3.
Customer Terminals Customers can monitor their fleet activity using the TracKing application. It can be run on Internet Explorer 8.0 or higher, and Firefox 3.5 or higher by logging into the Tracking site with a valid username and password. Clicking the update button within the application will send a request for the most up-to-date vehicle data to the server. Where necessary, the server will forward the request to the vehicle.
Login Page To begin using the TracKing monitoring software, first log into the TracKing system as follows: 1) Open a web browser (For example, Internet Explorer or Mozilla Firefox). 2) Navigate to www.tktracking.com. You will be presented with the following login page: 3) Enter your Username and Password. 4) Select your preferred language from the drop-down menu. 5) Click the LOGIN button. This will open the main TracKing page.
User Levels The system caters for a number of different levels of user. Your user level is determined by your Username and Password. Each level has a defined degree of access to system features, in particular the options available on the Administration page. All users can access the tracking features. The table below shows the different levels available, and an indication of what degree of access they allow: User Level Vehicle Admin.
Error Messages To ensure that data is inputted correctly to the system, checks are done in software on the values entered into the data fields on pages requiring user input. Similarly, any changes to the system configuration (add/edit/delete) are cross-checked to ensure that they will not adversely affect another setting. If any problems are anticipated, the system will generate an error message to alert the user to potential problems.
GPRS Connectivity Functions Matrix The table below shows the TracKing GPRS functional features which are available for different models. µP-VI µP-IV µP-V w/ µP-IV MT w/ DAS MT DAS TG-VI TTMT µP-T w/ w/ w/ DAS DAS DAS SR2HMI µP-VI w/ DAS 1. Display of SP (1zone/multi-zones) YES YES YES YES YES YES YES YES YES 2. Display of RA (1zone/multi-zones) YES YES YES YES YES YES YES YES YES 3. Display of DA (1zone/multi-zones) YES YES YES YES YES YES YES YES YES 4.
Main Page Once logged in, you are presented with the main TracKing page, as shown below: The main page contains the features listed below. Click on a heading for more information on any feature: Menu Bar This provides links to the different pages within TracKing: Track Vehicles; Maps; Data Management; Administration; Preferences and Alarms.
Vehicle Selection Tree This slide-out menu is available on all pages and allows the user to see all the vehicles configured on their TracKing system. Depending on the system configuration, the vehicles may be arranged in groups. Tick boxes are provided for each vehicle and group to enable the user to select which vehicles/groups will be displayed on the current page (for example, in the tracking list or on the map).
Poll Vehicles: Once the user has selected the vehicle(s) of interest, clicking this icon will update the vehicle details in the tracking list. Refresh: Click here to refresh the data displayed on the current page. Confirm Map Selections: Click here to go to the map page and confirm the vehicle selections. Search: Enter a full or partial name or number in the text box, and then click this icon to search for a vehicle.
1-Click Reports The 1-Click Reports feature gives the user easy access to fleet data. The report can be viewed in the browser window, and if required, exported to an Excel, PDF or RTF file. There are two report options available: 1. Current Fleet Report Click the Current Fleet Report link to generate a report on all vehicles. The data will be displayed as shown in the screenshot below. 2.
3. Exporting Data to File to export the data for saving or easier viewing, click the preferred file option (Excel, PDF or RTF) link at the bottom of the report, and save the file to the desired location. TK60178-8-OP-EN Rev.3.
Menu Bar The Menu Bar is displayed on every page of the TracKing application. It allows the user to navigate quickly around the system. By default, the application opens on the Track Vehicles page. In the graphic below, click the menu item on which you require more information. This will take you directly to the help content available for that section. Alternatively, see the list below for a brief description of the sections, and click on a heading for more detail on a specific section.
Track Vehicles The Track Vehicles page displays a list of customer vehicles which have been selected in the Vehicle Selection tree. There are three main sections to the Track Vehicles page. Click on a heading below for a more detailed description of any section. Tracking List This list forms the main body of the window. It lists the vehicles currently being tracked by the TracKing system which are selected in the Vehicle Selection Tree.
Tracking List The Tracking List shows those vehicles which have been selected for display in the Vehicle Selection Menu. The list contains three main columns: Vehicle: This displays the name of the vehicle as defined in the system administration. Last Known Position: This states the last confirmed location of the vehicle. Date: This displays the date and time at which the last valid data was received from the vehicle. Sorting Columns Use the ordering arrows Position or by Date.
Expand Details To see additional details for each vehicle, click on the sign beside the vehicle's name: Vehicle Details The additional data displayed for each vehicle depends on what sensors are supported (refer to the Connectivity Matrix). The table below outlines what data may appear in each of the sections. Logger Sensors This refers to the Data logger (DAS, HMI or TKDL) temperatures sensors. Only those active sensors connected to the Data logger are displayed on this line.
Messages Window This window at the bottom of the tracking list displays messages whenever a request for data is sent to a vehicle. If the vehicle is contactable, it will display a sequence of messages which show the connection being set up. It does not display the actual data being downloaded. All messages generated for the customer fleet are displayed in this window, regardless of whether they are initiated by the person logged into the current terminal, or by another system user elsewhere.
Maps The Maps page in TracKing displays an integrated map. The user can choose to view vehicle locations, Points of Interest and any other mapping features which are enabled. The screenshot below shows an example of a map display. The key items on the map page are detailed below. Click on a heading for more information on that item. Map Toolbar This sequence of icons, located above the map, enable the user to manipulate the display and access map-related features.
Pan/Zoom This standard control allows the user to zoom in/out and pan left/right/up/down for the optimal viewing arrangement. Hint To find out more about any icon on a map, hover the mouse arrow over it to display an information balloon. TK60178-8-OP-EN Rev.3.
Map Toolbar The map toolbar contains a number of icons which give the user quick access to mapping features. It appears above the map: • When a feature is active, the icon is blue, and when a feature is inactive, the icon is grey. • Click on the icon to toggle between active/inactive. The functions of the icons which appear in the toolbar are explained below. Icons Click on any icon/heading with a link for additional information on how it functions.
Geo Fence - Create Geo Fences: Click to create a Geo Fence. - Show Geo Fences: Click this icon to display any Geo Fence outline within the bounds of the currently displayed map. TK60178-8-OP-EN Rev.3.
Full-Screen Mode In full-screen mode, a new browser window is opened with the map expanded to occupy the entire window. • The map toolbar is still available. • The original browser window running TracKing remains open in the background, and can be used in parallel. To exit full-screen mode, click the Close Map icon TK60178-8-OP-EN Rev.3.3 in the map toolbar.
Satellite/Hybrid Maps The integrated Google maps allow the user to switch to two different map types, in addition to the standard map. 1. Satellite Map this can show detailed physical features if zoomed in sufficiently. Note: These images are stored satellite images and should not be considered as a real-time representation of the area being viewed. TK60178-8-OP-EN Rev.3.
2. Hybrid Map The hybrid map displays the same physical features as the satellite map, but overlays mapping data on it so that additional information, such as road names, is visible. The feature is enabled by moving the cursor over the Satellite link and ticking the Hybrid option which drops down. TK60178-8-OP-EN Rev.3.
Pan/Zoom The integrated Google Maps allow the user excellent control over the map view. Pan To use the panning feature to move the map view left/right/up/down by clicking on the appropriate arrow. Return to Last Result This button, at the centre of the panning controls, causes the map to revert to the view shown when you first opened the map page, regardless of any zoom or panning actions you've taken in the meantime.
Vehicles When the map page is open, the vehicles which are selected in the Vehicle Selection tree can be displayed on the map in their last reported location. To toggle the vehicle display on/off, click the vehicle icon in the map toolbar. Vehicles can have different icons and colors depending on their vehicle details configuration. The color of the vehicle represents the ignition status as per the tracking list.
Points of Interest The Points of Interest configured on the system can be displayed on the map page by clicking the Show POI icon in the map toolbar. Users can create points of interest to easily identify locations of importance. These can be relevant locations such as delivery sites or depots. Please note all Thermo King Dealers are stored as system POI’s. These POI’s can also be turned on and off using this icon.
Labels To toggle label display on/off, click the label icon in the map toolbar. Labels show the name of a vehicle next to the vehicle icon so that it is more quickly identified than clicking on it to open an information balloon. The screenshot below shows vehicles with their associated labels displayed. TK60178-8-OP-EN Rev.3.
Geo Fences The Geo Fence feature allows the customer to mark areas of importance through which their vehicles are expected to transit and receive notification when they enter/exit that area. For example, setting a Geo Fence around a delivery point could enable the customer to identify if a delivery is taking too long to be unloaded by the recipient. The Geo Fences which are configured on the system can be displayed on the map page.
Create a Geo Fence To create a Geo Fence: 1. Click on the Create Geo Fence icon 2. Click on the map and drag a rectangle around the area to be fenced, as shown in the screenshot below. 3. Release the mouse to finish the rectangle. 4. A message box is displayed for the user to confirm that the Geo Fence is correctly placed. Click OK to proceed. TK60178-8-OP-EN Rev.3.3 in the map toolbar. The map will appear shaded.
5. When the Geo Fence has been confirmed, a form is displayed to allow the user to enter the details related to the Geo Fence. • Geo Fence name/description. • The color should be displayed as on the map. • What vehicle movements in relation to the Geo Fence should cause a notification action? For example, tick the 'Notify on Entry' for a notification each time a vehicle on the system enters the area defined by the Geo Fence. • The notification type can be SMS, email, both or no notification.
Data Management This page enables the user to generate standard or customized reports from the data gathered by the Tracking system. The page has two sections to for the user to complete: selecting a standard or customized report category and selecting the time period. Select a Vehicle Before a report is selected it is necessary to select a vehicle or multiple vehicles that the report is to be applied. Select a vehicle using the Vehicle Selection tree.
Generate Report When the required category has been selected and the date requirements filled in, click the Generate Report button to produce a report. Reports are displayed on the same page, and can then be exported to file if required. TK60178-8-OP-EN Rev.3.
Standard Report Categories The following report categories can be chosen from the drop-down menu on the Data Management page. Some report categories have additional options which the user can select before generating a report.
24 Hour Reefer History Report Generate a report for the previous 24 hours for all units on the stored tracking list Second part of Report is shown below TK60178-8-OP-EN Rev.3.
Alarm History Report Generate a report of all alarms from selected vehicles that have occurred for a selected period. This report shows if alarms have been acknowledged on the web site and by whom and when. TK60178-8-OP-EN Rev.3.
Controller History Report This report shows Thermo King Controller data for the selected vehicles and the selected period. Note that Cargo Watch and DAS sensor data is not shown on this report. TK60178-8-OP-EN Rev.3.
Current Fleet Report This report shows the status of every vehicle on the saved Tracking list for the current time. The user does not have an option of selecting a time period for this report. This is available as a “one click” report from the Tracking screen. TK60178-8-OP-EN Rev.3.
Geo fence Activity by Geo fence Report This report allows the user to select specific Geo-Fences and vehicles to determine the activity on these Geo-Fences. TK60178-8-OP-EN Rev.3.
Data Logger Temperature History This report shows Thermo King Data logger data for the selected vehicles and the selected period. Note that Cargo Watch, DAS, and TKDL sensor data is only shown on this report. This report also shows the power status of the controller. TK60178-8-OP-EN Rev.3.
Geo Fence Report The Geo Fence report shows entry, exit and movement times for all Geo Fences associated with selected vehicles for the specified period of time. TK60178-8-OP-EN Rev.3.
Operations History Report This report shows the operations data for the selected vehicles and the selected period. TK60178-8-OP-EN Rev.3.
Position History Report This report shows positional information for the selected vehicles and the selected period. Note the option to “Replay this vehicle” is available on this report by clicking on this text at the start of the report. When you click on the “Replay this vehicle” option, a map will show up the journey for the selected period. Extra information about the vehicle location is shown by passing the mouse over each spot. TK60178-8-OP-EN Rev.3.
The arrow on the Map shows the direction of travel of the Vehicle. The hover over shows the actual bearing. TK60178-8-OP-EN Rev.3.
Reefer Utilisation Report The Reefer Utilisation Report shows the Reefer On duration and the Reefer Off duration for the selected period. By clicking on the icon on the report you can open a pie chart display of the On/Off times. TK60178-8-OP-EN Rev.3.
TKDL Temperature Graph This Graph plots the Thermo King TKDL data logger data for the selected vehicle (only one vehicle at a time is possible) and the selected period. Note this report is used to display the TKDL data that has been downloaded from the Data logger. There is no need to separately download this TKDL device. TK60178-8-OP-EN Rev.3.
Temperature Chart This Graph plots the Thermo King DAS data logger data and Controller data for the selected vehicle (only one vehicle at a time is possible) and the selected period. This is the periodic data as transmitted by TracKing. Select the specific sensors you want to display. TK60178-8-OP-EN Rev.3.
Two-Way Audit History Report This report allows the user to determine who has performed a Two-Way command (talk to your Thermo King dealer if you would like to upgrade to this option) on the Reefer. Two-Way commands include “Change Set point” and Change Mode” TK60178-8-OP-EN Rev.3.
Vehicle Request Audit History Report This report is specific to the Remote On/ Off feature of the SR2. This shows when a command was sent and the status of the command. TK60178-8-OP-EN Rev.3.
Displaying and Reporting Tractor Data These reports require additional CANbus hardware fitted and may not be available in Certain Markets. Tracking List The Tracking List shows both Tractor and Trailers. When the user is setting up the vehicle in the administration screen the user should select an icon that they use to differentiate between Vehicles with CAN-bus support and Trailers or those without CAN-bus support. These icons are shown both on the Tracking list and the Vehicle tree. TK60178-8-OP-EN Rev.
Data Management The display units for Fuel, Speed, and Distance are set in the Preferences area of the application. TK60178-8-OP-EN Rev.3.
Fuel Management Report (Not available in Certain Markets including USA) Note the Units of measurement are displayed on the top of the report. % Cruise is the % time that cruise control is used. Harsh Braking is the number of times that harsh braking has occurred. Harsh braking is defined as deceleration at a rate 1.5M/sec/sec TK60178-8-OP-EN Rev.3.
Highest Hours Driven Report (Not available in Certain Markets including USA) This report shows the highest hours with ignition on for a period of 1 week. Note: By selecting vehicles in the Vehicle tree only those vehicles will be shown on this report. If no vehicle is selected then all vehicles are shown in this report. TK60178-8-OP-EN Rev.3.
Journey Report by Vehicle Report (Not available in Certain Markets including USA) This report can run for a maximum of 7 days. This report shows the breakdown of each Journey that a vehicle has completed. Note a Journey is defined from Ignition On to Ignition Off. Note the fuel level can also be displayed on this report. This shows when a vehicle has been refuelled. The journey subtotal shows the total mileage, total Journey duration and total idling time.
Detailed Journey Report (Not available in Certain Markets including USA) This report is generated after clicking on the start time marker in the Journey Report By Vehicle report. It shows in detail the journey between Ignition On an Off. TK60178-8-OP-EN Rev.3.
