Stationary Vehicle Report (Not available in Certain Markets including USA) Note the user can define the stop duration. This is described as an occurrence of a stop of more than the specified duration. TK60178-8-OP-EN Rev.3.
Vehicle Summary Report (Not available in Certain Markets including USA) The Vehicle summary report can be run for up to a month. This report provides a summary of the vehicle Journeys by Day. This report also shows the average fuel consumption for the Vehicle. Working Duration = Time from first Ign On to last Ign. Off in a day. Note that if the vehicle is on and remains on past midnight then that journey is included in the first day Ign. On duration =The length of time the Ign is on in the day.
Vehicle Utilisation Report (Not available in Certain Markets including USA) The Vehicle Utilisation Report is a summary of the Vehicle Utilisation over a period of time. Clicking on the Pie chart icon on the report shows the data in Pie Chart format. TK60178-8-OP-EN Rev.3.
Key Performance Indicators Explained (Not available in Certain Markets including USA) Introduction Key Performance Indicators are used to give a quick indication of Highest Hours Driven and Fuel Efficiency. Initially the user can select the period of the charts and the number of Vehicles to be shown on the charts. TK60178-8-OP-EN Rev.3.
Highest Hours Driven KPI The Highest Hours Driven KPI is fully automated and will display available data for the vehicles selected in the Vehicle Tree.
Fuel Efficiency KPI • Data for the fuel efficiency KPI is read from the CAN-bus. TK60178-8-OP-EN Rev.3.
Administration The administration page allows the user to manage their TracKing system. It provides links to configuration pages to add users and vehicles. Note that the degree of access a user has to administration features is determined by their user level. The administration features are divided into four logical groups: Temperature; Vehicle administration; User administration and Miscellaneous.
Vehicle Administration In this section, the user can manage the details of vehicles in their fleet and arrange them into groups for effect tracking and reporting. Click on a topic below for further information. • Add Vehicle Group • Vehicle Group Search • Vehicle Search User Administration In this section, the user can manage the people involved in the TracKing system. Click on a topic for more information.
Alarm Notifications TracKing can be configured to notify contacts when certain alarms occur. Any notifications which have been configured are listed on this Alarm Notifications page, accessed from the Temperature section. Add Click the Add icon to add a new alarm notification. This will open the Add/Edit Alarm page. Edit To edit an alarm: 1. Select the alarm by clicking the radio button next to it. 2. Click the Edit icon to open the Add/Edit Alarm page. Delete To delete an alarm: 1.
Alarm Notification Name This is the name by which the alarm will be identified in the Alarm Notification list and elsewhere in the system. Select All This enables all the alarms. Alarm Conditions The alarm conditions consist of a code (e.g. 96) and a description (e.g. Low Fuel Level). The full list of alarm types will be displayed when the user opens the alarms notifications page. Check the box next to the alarm condition which is to be included in this particular list. TK60178-8-OP-EN Rev.3.
Notification Type Notification can be via SMS or email, or a combination of both. Recipients Enter the people who should be notified in the event of this alarm. Recipient must be added as a contact in order to appear in this list. Confirm Click 'Confirm' to save any changes.
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Two-Way Commands Two-way commands allow the user to change a range of settings on the reefer/fridge. A detailed understanding of these settings is required to select appropriate values. Please refer to the Thermo King Reefer manuals and training notes for more detailed information. When opened, the Two-Way Commands page displays the following information: The user can manipulate the following features on the reefer: • Set Point The user can select a new set point value for a specific zone.
Note: The system will display a warning message before changing any of these settings on the reefer. Click OK to proceed to change the settings. Multiple Vehicle support TracKing allows the user to select Multiple vehicles from the Vehicle Tree. Warning!!: Please ensure you have selected the correct Vehicle or Vehicles before proceeding with the command. TK60178-8-OP-EN Rev.3.
Temperature Range Settings The Temperature Range Settings administration page allows the user to set the allowable temperature ranges for different zones on a vehicle. Settings can be applied to a single vehicle, or to a number of vehicles in a fleet. Single Vehicle To set the temperature range for a single vehicle: 1. Select the vehicle using the Vehicle Selection menu. The following screen is presented for setting the temperature ranges: 2.
Multiple vehicles Select multiple vehicles in the Vehicle Selection menu, and then follow steps 1 to 4 above. When confirmed, the settings are downloaded to all the selected vehicles. TK60178-8-OP-EN Rev.3.
Data Logger Downloads The Data Logger Downloads administration page allows the user to download data from the loggers installed on the fleet. Reports can then be generated from the data and saved to a compressed folder on the local PC. Note: Do not use this area for TKDL downloads. When the administration page opens, the following information is displayed: To generate data logs: 1) First, select the vehicle from which the data should be downloaded.
Door Alarm Settings The door alarm settings section allows the user to configure the frequency that door alarms will be generated. It applies to vehicles with door switch sensors installed. Configuration can be changed for one vehicle or multiple vehicles at once. Change time frequency of alarms. This allows the user to determine the dwell time before an alarm is generated after a door opening. Time can be set between 10 and 240 minutes. TK60178-8-OP-EN Rev.3.
Vehicle Administration This section of the Administration page allows the user to edit vehicle and vehicle group details. The options are: • Add Vehicle Group • Vehicle Group Search • Vehicle Search TK60178-8-OP-EN Rev.3.
Adding Vehicles Once on your system, vehicles can be added/removed from groups and assigned to different users, and all their downloaded data will be logged. However, vehicles can only be added to the system by Thermo King - there is no Add Vehicle feature available to the customer in the TracKing application. This is necessary as new vehicles need to be configured on the server, and they must also have the correct hardware installed.
Add Vehicle Group This page allows the user to add a new vehicle group. To do this: 1. Enter a group name. 2. Click the 'Confirm' button. When confirmed, the Vehicle Group List will be displayed with the new group added. TK60178-8-OP-EN Rev.3.
Vehicle Group List The vehicle group list is displayed when: 1. The user adds a new vehicle group, or 2. When a Vehicle Group Search is performed. The page appears as follows: TK60178-8-OP-EN Rev.3.
Navigating the List Click on the 'Group Name' column heading to re-order the list in ascending/descending alphabetical order. For more than ten groups, the list is split across multiple pages. Use the First/Prev, Next/Last or Page Number links at the bottom of the list to navigate through the pages. Vehicle Details To see what vehicles are assigned to a particular group, click the 'Vehicles' link in-line with the group of interest. This will open the Vehicle Details page.
Vehicle Group Search This search page enables the user to search for Vehicle Groups which are configured on the system. 1. Enter the name (whole or partial) to search for in the text box. HINT: To see a list of all groups, leave the text box blank and click 'Confirm'. 2. Click 'Confirm' to begin the search. When the search is complete, the results will be displayed in the Vehicle Group List. TK60178-8-OP-EN Rev.3.
Vehicle Search The vehicle search page allows the user to search for a vehicle using specific search criteria. To find a vehicle: 1. Enter search values in the text boxes. Note 1: The boxes marked with an asterix * may be partially filled or left blank if the exact information is not known. Note 2: To see a list of all groups, leave the text boxes blank and click 'Confirm'. A list of all vehicle groups will appear. 2. Select values from the drop down menus. 3.
Vehicle Details This page displays a list of vehicles configured on the current TracKing system. The list is displayed as a result of a vehicle search, and appears as follows: Navigating the List Click on the 'Group Name' column heading to re-order the list in ascending/descending alphabetic/numerical order relative to that column. For more than ten vehicles, the list is split across multiple pages. Use the First/Prev, Next/Last or Page Number links at the bottom of the list to navigate through the pages.
Edit Brings the user to the Vehicle Maintenance page. Search Click to open the Vehicle Search page Apply Group Changes The user can change which group a selected vehicle belongs to by choosing the new group from the drop down menu and clicking of the 'apply Group Changes' icon. TK60178-8-OP-EN Rev.3.
Vehicle Maintenance The vehicle maintenance page allows the user to update details about a particular vehicle when required. It is accessed by selecting a vehicle in the Vehicle Details list, and then clicking the Edit link. It is recommended that users only change the Vehicle name. If changes are required for any other field, please contact support. To update the vehicle name: 1. Change the Vehicle name. 2. Click 'Confirm'. TK60178-8-OP-EN Rev.3.
Please note that by setting the Fuel Tank size to zero means that there is no fuel sensor connected and that fuel level will not be displayed on the Tracking page. TK60178-8-OP-EN Rev.3.
User Administration TracKing may be used by many different people across a customer organization as the tracking features and data it provides are useful to a range of business functions. This section of the Administration allows the addition of new users to the system, and searches for existing users. The two options are: • Add User • User Search TK60178-8-OP-EN Rev.3.
Add New User This page enables the customer to add new users to their TracKing system. To add a new user: 1. Complete the dialog box with the user name and password. 2. Set the user's Time Zone and Language via the drop-down menu. 3. Tick the 'Administrative Access Granted' tick box if the user is to have admin-level access rights. Leave un-ticked if the user is to have basic-level access. 4. Tick the 'Active' box to make the new user's account active. 5.
User List This page displays a list of users configured on the system. The list is displayed as a result of: • Adding a new user, or, • Performing a user search. The list is displayed as follows: Reordering the List To reorder the list: 1. Click on the 'Username' column heading to arrange the list in alphabetical order. 2. Click on the 'Administrator' column heading to group the users with admin-level access.
Groups To add a user to a group: 1. Click on 'Groups'. 2. In the Group List window, check the boxes next to the groups they are to be assigned to. 3. Click confirm to save the settings and return to the User List. For more information on knowing what groups are available, see the Vehicle Group Search page. TK60178-8-OP-EN Rev.3.
Add Click on the add icon to add a new user to the list. Edit To change the account details or access rights of a user: 1. Click the radio button next to their name to select them. 2. Click the edit icon 3. Modify the account details as required. to open the user page. Search To search for a user, click the search icon and enter a user name (whole or partial). HINT: To see a list of all users, leave the text box blank, then click 'Confirm' to perform the search. TK60178-8-OP-EN Rev.3.
User Search This search page enables the user to search for a user configured on the system. 1. Enter the name (whole or partial) to search for in the text box. HINT: To see a list of all users, leave the text box blank and click 'Confirm'. A list of all the users will appear. 2. Click 'Confirm' to begin the search. When the search is complete, the results will be displayed in the User List. Delete User Customers cannot delete users from the system.
Miscellaneous Administration The Miscellaneous Administration page provides access to configuration pages for a number of different features of the TracKing system. These are listed below. Click on a link for more information on a particular feature. • Contacts Administration • POI Maintenance • Geo Fence Administration • Customizable Reports • Scheduled Reports TK60178-8-OP-EN Rev.3.
Contacts In the TracKing system, contacts are people who can be notified when certain events, e.g. alarms, occur. Their details should include a contact telephone number and email address. All of the contacts configured on the system are shown on the initial Contacts page, as shown in the screenshot below. Add To add a new contact to the list, click the Add icon and fill in the details on the Add/Edit Contact page. Edit To edit a contact: 1. Select the contact by ticking the box next to their name. 2.
Search To search for a contact, click the Search icon, then enter the name to search for in the search box: NOTE: The '%' character acts as a wildcard, i.e. the search will return all matches which begin with the letters before the % character. TK60178-8-OP-EN Rev.3.
Add / Edit Contact Details This page allows the user to add a new contact to the system, or edit an existing contact's details. To add a contact: 1. Enter the contact's name in the Personal Details section. 2. Enter their email address - this is the address alerts will be sent to if they are configured as a contact for an alarm. 3. Enter a contact telephone number at which they can be contacted. 4.
Note: Phone numbers are entered in the format + followed by the international dialing code and then the numbers e.g. for a US number 611 123 1234 you should enter +16111231234, for a UK number 0123 1234567 it should be entered as +441231234567 (note drop the leading “0” on European numbers). TK60178-8-OP-EN Rev.3.
Points of Interest Maintenance This menu displays a list of all the points of interest which are configured on the system. These are locations of interest to the customer, such as depots or delivery points, and can be represented on the map as a POI icon. Sort the list by description, longitude or latitude by clicking on the appropriate column heading. Add Click the Add icon to add a new POI. This will open the Add/Edit POI page.
Edit To change the details of a Point of Interest: 1. Select the Point of Interest by ticking the box in the leftmost column. Click the Edit icon to open the Add/Edit POI page. Delete To delete a Point of Interest: 1. Select the Point of Interest by ticking the box in the leftmost column. 2. Click the delete icon. Search To search for a particular POI, click the search icon to open the search page. TK60178-8-OP-EN Rev.3.
Add New Point of Interest To add a new point of interest, the system must know the latitude and longitude of the locations. There are four ways of adding a point of interest: 1. if the user already knows the latitude and longitude of the location: a) Open the Points of Interest page in the Administration Menu and click the 'Add 'icon. b) In the Add/Edit Points of Interest page which then opens, type in the latitude and longitude values and complete the remainder of the form. 2.
a) Right-click on the location to display the 'Add POI' button. b) Click the Add POI button. c) The Add/Edit Points of Interest page will open with the latitude and longitude values already populated. d) Complete the remainder of the form. Add/Edit Point of Interest When adding or editing a Point of Interest, the form shown in the screenshot below is displayed: 1. Make any required changes to the fields. 2. Click 'Confirm' to save the changes. TK60178-8-OP-EN Rev.3.
Search Points of Interest This page allows the user to search for a particular Point of Interest by full or partial name. Click 'Confirm' to begin the search. The results will be displayed in the Points of Interest list. TK60178-8-OP-EN Rev.3.
Geo Fence Administration On the Geo Fence Administration page, all the Geo Fences which are currently configured on the system are displayed. The list shows the Geo Fence name, and also the notification events that it is currently configured for. To re-order the list, click on any of the column headers. Add To add a new Geo Fence, click Add. This opens the map page and the user can then click the Geo Fence icon to add a new Geo Fence.
Edit Geo Fence This page allows the user to modify the settings associated with a Geo Fence. An example screenshot is shown below, followed by an explanation of the different fields. Description This is the description/name of the Geo Fence, and how it will be referenced on the Geo Fence list. Color This sets the color in which the Geo Fence will be displayed on the Maps page. Notify On Entry Tick this box if a notification should be generated when a vehicle enters the area defined by the Geo Fence.
Notify On Movement Tick this box if a notification should be generated by any movement within the Geo Fence boundaries by the vehicle/trailer when the controller is off. Notification Type Notification can be by SMS, email, or a combination of both. Contact Select the contacts from the list that should be notified in the event of a Geo Fence activity. This field is automatically populated with the list of contacts from your Contacts section of the Administration screen. By default no contacts are selected.
Scheduled Reports The Scheduled reports feature allows the user to select one of the standard reports and email or FTP this report to a specific list of people at a defined interval. The Scheduled reports feature of TracKing is accessed through the administration menu. To create a scheduled report select Scheduled Reports from the Micellaneous section of the Administration screen. This will open the following screen. Click “Add” to create a new scheduled report. TK60178-8-OP-EN Rev.3.
This is the screen that will appear. Please fill in the relevant fields to set up the report to be scheduled. Report Name: This is the name the user assigns to the scheduled report. Report Type: This is a dropdown list of all reports available to be scheduled. Frequency and Start Day/Time: These fields change based on the Report Type selected. E.g. A 24hr Reefer History is only available as a daily report, so the user gets the option of only setting up the time.
This screen shows the selection of Reports available. Note this selection is dependant on the type of system purchased. The user then selects the format of the report that is to be issued, CSV or PDF. The Active flag allows the user to suspend the sending of the report for whatever reason, e.g. the user is on vacation. This will default to Active. Finally the user enters the email addresses of up to 5 recipients of the scheduled report.
Customizable Reports The Customized reports feature allows the user to create a customized report from the selection of available fields. The Customized Reports option is only available to users with administration access. The Customized reports feature of TracKing is accessed through the administration menu. Select Customized Reports in the miscellaneous section. Select “Add” to create a new report, “Edit” to edit and existing report, and “Delete” to remove an existing report.
In step 1 the user names the report, enters a description of the report, and selects the fields to be displayed. TK60178-8-OP-EN Rev.3.
In step 2 the user selects which other users should be allowed to see this report. Step 3 is simply a confirmation of the layout of the report. This new report is now available in Data Management. TK60178-8-OP-EN Rev.3.
As can be seen from the screen shown above the new report is available in the Customized report dropdown. The user must still select the vehicles/trailers before running the report. TK60178-8-OP-EN Rev.3.
Preferences The preferences page gives the user the option of setting certain system parameters related to data display. Speed Settings Click the relevant radio button to display speed in miles per hour (MPH) or kilometers per hour (KPH). Temperature Click the relevant radio button to display temperature in Celsius or Fahrenheit. Refresh Interval Select a value from the drop down list to set the time, between 30 and 300 seconds, when the data is refreshed.
Alarms List Clicking on the Alarms tab on the menu bar will display the Alarms page. The type and number of alarms which appear will be determined by the system configuration. If no new alarms have been generated since the user last logged on, no alarms will be displayed. If alarms have occurred, they will be displayed in a table similar to the screenshot below. To remove an alarm from the list, it must be acknowledged. To do this: 1.
TK60178-8-OP-EN Rev.3.
Alarm Notification Since alarms may occur at any time, it is important that TracKing users are made aware when they occur. As the Track Vehicles and Maps pages are the most frequently used, notification of new alarms is displayed on these pages. Alarm notification will remain until all alarms have been acknowledged on the Alarms page. As no details are displayed with the notification, the user must visit the Alarms page for more information on the type of alarm which has occurred.
Maps Alarm Notification When an alarm occurs and the user is currently using the Maps page, a coloured question mark is displayed on top of the vehicle icon, as shown in the screenshot below to notify the user of the alarm. TK60178-8-OP-EN Rev.3.
Logout The user can log out from any page on the site by clicking on the customer panel on the right hand side of the page. 1. Click the logout button 2. Click Yes to confirm that you wish to log out. Otherwise, click No to return to the Track Vehicles page. TK60178-8-OP-EN Rev.3.
Page Footer Icons The links in the footer displayed on each page of the application give the user one-click access to the following items: Contact Us Click the Contact Us icon to send a mail to support. A new mail with the correct email address and subject will be opened in your default email application. User Manual Click this icon to open the online help for this application. The help will open in a separate browser window. TK60178-8-OP-EN Rev.3.
