Warranty

Thermaltake Warranty / Support Information
Technical Support
Thermaltake is committed to providing the highest quality, most reliable products for our valued
customer. There are several ways you may contact Thermaltake should you have any questions
regarding product specification, warranty or support:
USA / Canada :
By Email: [e-mail]
By Phone: Toll-Free 800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)
Limited Warranty
Thermaltake warrants its products to be free from defects in material and workmanship during
the warranty period; when given normal, proper and intended usage. If a product proves to be
defective in material or workmanship during the warranty period, Thermaltake will, at its sole
option, repair or replace the product with same product or similar product. The replacement
product assumes the remaining warranty of the original product or 30 days, whichever provides
longer coverage for the customer.
I. Duration of the Warranty
A.
Thermaltake TMG branded products are warranted for six (6) years for parts and labor.
B.
Thermaltake PC Power Supply products are warranted for five (5) years for parts and labor.
1.Thermaltake Toughpower Grand Series PC Power Supply products are warranted for seven
(7) years for parts and
labor.
C.
Thermaltake PC Chassis products are warranted for three (3) years for parts and labor.
D.
Thermaltake CPU Cooler and DC Fan and Notebook Cooler products are warranted for three
(3) years for parts and
1.Thermaltake Frio Extreme (CLP0587) are warranted for ten (10) years for parts and labor.
E.
Thermaltake External Storage Enclosure products are warranted for three (3) years for parts
and labor.