Warranty

The RAQ, LLC 2510 Telegraph Rd. Suite L-302 Bloomfield Hills, MI 48302
The RAQ: Manufacturer's Warranty
20 Year Limited Warranty
The warranty obligations of The RAQ, LLC. for this product are limited to the terms set forth below:
What is Covered This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered This limited warranty does not cover any damage, deterioration or malfunction
resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse,
abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such
claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited
warranty does not cover any damage, deterioration or malfunction resulting from the installation or
removal of this product from any installation, any unauthorized tampering with this product, any
repairs attempted by anyone unauthorized by The RAQ, LLC. to make such repairs, or any other
cause which does not relate directly to a defect in materials and/or workmanship of this product. This
limited warranty does not cover cartons, equipment enclosures, cables or accessories used in
conjunction with this product. Without limiting any other exclusion herein, The RAQ, LLC. does not
warrant that the product covered hereby, including, without limitation, the technology and/or
integrated circuit(s) included in the product, will not become obsolete or that such items are or will
remain compatible with any other product or technology with which the product may be used.
How Long Does this Coverage Last:
This limited warranty lasts twenty (20) years from the date of original purchase of only the original
purchaser of this product is covered under this limited warranty. This limited warranty is not
transferable to subsequent purchasers or owners of this product. Limited Warranty The RAQ, LLC.
What The RAQ, LLC. will do:
The RAQ, LLC. will, at its sole option, provide one of the following three remedies to whatever extent
it shall deem necessary to satisfy a proper claim under
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free
of any charge for the necessary parts and labor to complete the repair and restore this product to its
proper operating condition. The RAQ, LLC. will also pay the shipping costs necessary to return this
product once the repair is
2. Replace this product with a direct replacement or with a similar product deemed by The RAQ,
LLC. to perform substantially the same function as the original
3. Issue a refund of the original purchase price less depreciation and a restocking fee to be
determined based on the age of the product at the time remedy is sought What The RAQ, LLC. will
not do Under This Limited Warranty If this product is returned to The RAQ, LLC. or the authorized
dealer from which it was purchased, this product must be insured during shipment, with the
insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all
risks of loss or damage during shipment The RAQ, LLC. will not be responsible for any costs related
to the removal or re-installation of this product from or into any installation. The RAQ, LLC. will not
be responsible for any costs related to any setting up this product, any adjustment of user controls or
any programming required for a specific installation of this product.