MAY 2021 MissionLINK® Installation Guide for Certus 350 and Certus 200 This document contains technology controlled for export by the U.S. Department of Commerce in accordance with Export Administration Regulations. Diversion contrary to U.S. law prohibited. COPYRIGHT © 2021 Installation Guide 84465 Rev. F THALES DEFENSE & SECURITY, INC.
RECORD OF CHANGES Rev Date Description of Change Author Rev A June 2018 Initial Release SJacques Rev B Sept 2018 SJacques Rev C Jan 2020 Rev D Oct 2020 Rev E Feb 2021 Rev F May 2021 ECN: 42141 • Update based on Beta user feedback and Testing ECN 43088 • Added 700 kbps • Updated accessory list • Added Antenna dimensions and hole pattern ECN: 53617 • Updated based on new software release 2.
Export Compliance: This product is controlled by the export laws and regulations of the United States of America. The U.S. Government may restrict the export or re-export of this product to certain individuals and/or destinations. For further information, contact the U.S. Department of Commerce, Bureau of Industry and Security. This product User shall comply with all applicable laws related to export and import of this product in any jurisdiction and/or government authority.
Table of Contents INTRODUCTION ......................................................................................................................... 1-1 EQUIPMENT OVERVIEW ............................................................................................................ 1-1 Terminal Unit (TU) .............................................................................................................. 1-2 Broadband Active Antenna (BAA) ..........................................................
List of Figures FIGURE 1-1 MISSIONLINK SYSTEM WITH CONNECTED HARDWARE ........................................................ 1-1 FIGURE 1-2 TERMINAL UNIT (TU) ............................................................................................................. 1-2 FIGURE 1-3 TERMINAL UNIT (TU) LEDS ................................................................................................... 1-3 FIGURE 1-4 TERMINAL UNIT (TU) FRONT PANEL DETAIL ................................................
SAFETY The Thales MissionLINK® system should only be installed by a qualified installer of land electronic systems. Improper installation could lead to system failure or could result in injury. The following are general safety precautions and warnings that all personnel must read and understand prior to installation, operation and maintenance of the MissionLINK system. Each chapter may have other specific warnings and cautions.
ANTENNA RADIATION HAZARDS To comply with FCC Radio Frequency radiation exposure limits, the WARNING antenna must be installed at a minimum safe distance as shown below. During operation, the antenna radiates high power at microwave frequencies that can be harmful to individuals. While the unit is operating, personnel should maintain a safe from the antenna. The antenna should be mounted in an area that prevents the possibility of close exposure to the antenna’s radiation.
FCC Information Certus 350 FCC Identifier: OKCMF350BV NOTE Contains FCC ID: OKCWROOM32U Certus 200 FCC Identifier: OKCMF200BV NOTE Contains FCC ID: OKCWROOM32U Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Industry Canada Information Certus 350 Industry Canada: 473C-MF350BV NOTE Contains IC: 473C-WROOM32U Certus 200 Industry Canada: 473C-MF200BV NOTE Contains IC: 473C-WROOM32U Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Installation Guide 84465 Rev.
Installation Guide 84465 Rev.
THALES DEFENSE & SECURITY,INC. Declaration of Conformity with Radio Equipment Directive The undersigned of this letter declares that the following equipment complies with the specifications of Radio Equipment Directive (2014/53/EU) concerning Radio & Telecommunications Equipment.
INTRODUCTION Introduction This installation guide provides an overview of the MissionLINK equipment and instructions for proper installation and initial start-up of the Certus 350 and Certus 200 MissionLINK systems. It contains critical information and safety guidelines for those who install the system and perform initial system activation and test.
Terminal Unit (TU) The Terminal Unit (TU) supports voice and data communications in a land mobile or terrestrial fixed environment. The TU is capable of supporting wireless voice and data that links the user with the Iridium satellite network. The TU, depending on Line of Site (LOS) and Low Earth Orbiting (LEO) Satellites, will be able to maintain satellite connectivity while experiencing conditions varying from urban canyons to high vibration from road movement.
The TU has three status LEDs on the top of the unit that indicate status of system power-up, satellite connection and the Wi-Fi.
NOTE The Indicator Colors are: Solid Green: Operational Flashing Green: Start-up or in progress of configuring or acquiring service. Solid Red: fault requires user attention (Open Management Portal for Alerts) Flashing Red: critical fault requiring immediate attention.
The TU back panel (left to right) has a Wi-Fi antenna connector, reset button, SIM Card slot, GPIO (I/O) connector, 10-32Volt DC input connector, 12Volt DC power input, antenna connector, and chassis grounding lug. Figure 1-5 Terminal Unit (TU) Back Panel Detail Broadband Active Antenna (BAA) The BAA is a separate unit that connects to the TU through a single coaxial cable.
MissionLINK Kit Contents and Accessories The following kits can be purchased and accessories/spares ordered separately, depending on your requirements and/or needs.
Table 1-3 Base Kit, MissionLINK Certus 350, List of Equipment Part Number Base Kit, MissionLINK® Certus 350 MF350BV-1 Qty Description Part Number Description 1 1600899-1 Broadband Active Antenna (BAA), Certus 350 1 3402174-1 Quick Start Guide (QSG) MissionLINK® 1 3900011-1 Mounting Template, Terminal Unit 1 3900013-1 Mounting Template, BAA 1 4102947-512 Terminal Unit, MissionLINK ® 1 85728-001 Wi-Fi Antenna, 2.
Table 1-5 Available MissionLINK Accessories Description Part Number Qty 19” Rack Mount Shelf Kit 1100796-501 1 Kit, Antenna Magnetic Mounts (Certus 350 only) 1100790-501 1 Kit, Antenna Magnetic Mounts (Certus 200 only) 1100856-501 1 Kit, Antenna Mounting Hardware (Certus 350 only) 1100792-501 1 Kit, Terminal Unit, Mounting Hardware 1100789-501 1 Mounting Template, Terminal Unit 3900011-1 1 Mounting Template, BAA (Certus 350 only) 3900013-1 1 1100818-501 1 Power Supply, AC/DC 12V –
INSTALLATION General Guidelines General Guidelines for Installation • • • • • Do not attempt to service items such as TU and BAA. Do not alter or remove tamper seals/tape from the equipment. Always use Ground Lugs as separate connections to chassis and antenna. Always torque hardware to specified values. Always keep the MissionLINK antenna away from other radiating antennas that may interfere with it.
Precautions During Installation The following steps should be followed to prevent damage to the equipment: 1. 2. 3. 4. Keep dust cover over the SIM Card, once installed. Do not disassemble or modify parts in installation kit unless instructed to do so. Keep mounting hardware covered and protected until needed. Stay minimum distance indicated in the SAFETY section from the antenna when powered on. Installation The following information covers the installation and set-up of the MissionLINK BAA and TU.
Installation of the Certus 350 Broadband Active ANTENNA (BAA) The Standard MissionLINK Certus 350 kit includes these hardware kits whereas as the Base MissionLINK 350 kit does not include them but can be ordered as accessories. The guidelines below are based on the use of these kits during installation.
Certus 350 Antenna Dimensions and Hole Pattern Figure 2-1 Antenna Dimension and Hole Pattern Installation Guide 84465 Rev.
Magnetic Mounting Detail Figure 2-2 Magnetic Mount Antenna Table 2-1 Magnetic Mount Kit Components (PN 1100790-501) Item Number 1 2 Description Part Number Qty Standoff, Adapter Male-Male Magnetic Encased 5/16” THK 32lb Pull MNTHole M5 Rubber BLK 2401953-1 599000-001 3 3 Installation Guide 84465 Rev.
1. Assemble Items No. 1 (3x) and 2 (3x) (included with Antenna Mounting Hardware Kit PN 1100790-501) to antenna at the three perimeter mounting points as shown in Figure 2-2 and hand tighten. Do Not tool tighten or torque the mounts. Doing so could cause damage to the unit. NOTE 2. Place Antenna in desired final operating location on ferrous surface with all three magnets in contact with surface. Failure to make contact with all three magnets may cause loss of mount integrity. 3.
Hard Mounting Detail Figure 2-3 Hard Mount Antenna Table 2-2 Installation Kit, Mounting Hardware (Land) (PN 1100792-501) Item Description Number 1 Screw, Button HD Socket Cap M6x1x14mm A470 (ISO 7380) SS Screw, Socket Cap Button HD TFL M6x1x30mm A4-70 SS DIN 7380 2 Washer, Split M6 (DIN 127B) A4 L/W SS 3 Washer, Flat M6 A4-80 (DIN 125 ISO 7089) SS 4 Spacer, Round ½”L x 5/8”W 0.252 Hole SS NI Sealant Adhesive Coax-Seal 10L x 0.5W inch Strip BLK Installation Guide 84465 Rev.
Mounting Hardware Installation Kit (PN 1100792-501) may contain additional hardware spares. The quantity listed in the NOTE above table reflects what is required for installation. NOTE Mounting screws (1, Figure 2-3) listed in two lengths to accommodate mounting plate thickness of .12 to .24 inches. Mounting surface in contact with the antenna must be flat. If flat, verify that a vent clearance hole is implemented or use spacers to NOTE provide clearance (4, Figure 2-3).
5. Assemble screws (1) with flat washers (3) and split lock washers (2) as shown in Figure 2-2 and torque to requirements. 6. Connect coaxial cable as shown in Figure 2-3 and hand tighten. 7. After connecting the cable to the antenna (Figure 2-3), wrap the connector with selfvulcanizing tape to ensure a water-tight seal. 8. Run coaxial cable to the TU installation location.
Figure 2-4 Certus 200 Antenna Dimensions and Mounting Holes Installing the TU The MissionLINK® TU is designed for ease of installation with four corner mounting locations for direct mounting. Figure 2-5 and Table 2-3 show the Thales TU mounting kit with part number 1100789-501 NOTE It is recommended that the TU be mounted in a cool dry place leaving sufficient room (3 in. or 8 cm) between the TU and other equipment to allow for proper airflow. Installation Guide 84465 Rev.
Figure 2-5 Terminal Unit Mounting Detail Table 2-3 Installation Kit, Terminal Unit (PN 1100789-501) Item Number 1 2 3 4 Description Screw Phil Pan HD 18-8 M6x1x20mm SS BLK Oxide Washer Split Lock M6 (DIN 127B) A4 SS BLK Oxide Washer Flat M6 6.4mm ID x 12mm OD x 1.6mm THK SS BLK Oxide Nut Lock w/Nylon Insert M6x1 18-8 SS Part Number Qty 82768-001 4 71304-001 4 71298-001 4 75656-001 4 1.
TU can be mounted in any orientation but for best performance, it is recommended that it is mounted horizontally with the Thales logo facing up. This will give the best protection against NOTE any spills or dripping water and allows for the best heat transfer. 2. Position the pattern to avoid interferences with the antenna or coaxial cable connection to the antenna. 3. Assemble screws with split lock and flat washers as shown in Figure 2-4 and torque to 4.5 Ft. Lbs. (6 Nm). 4.
Figure 2-7 Installing SIM Card and Engaging the Lock d. Secure the SIM Card cover once the SIM Card has been locked into place to prevent moisture or dust intrusion. (Figure 2-8) Figure 2-8 Secure the SIM Card Cover 5. Connect the RF cable that goes to the antenna. NOTE It is strongly recommended that the TU be grounded to vehicle ground or earth ground for added protection against surges and static discharge.
Connecting Power to the TU The TU has two power connections available: • DC Operation for vehicles operating from 12 or 24 Volt DC batteries: 10-32 Volts DC power cable (Part # 855024-020): o RED + ( 10-32VDC) o BLACK – ( GND) o Yellow (Ignition Switch) Turns TU on/off with vehicle ignition or from a remote switch Leave unconnected for TU front panel power button operation on/off • AC Operation: The external AC/DC supply (Part #: 84670-001) with power cord.
DC Power Connection Installations using the DC power cable (PN 855024-020) should use the red and black primary power wires as well as the yellow ignition wire as the ON/OFF switching source. The TU will turn OFF with the vehicle’s ignition switch when the yellow ignition line is connected, so it is important to make that connection in the vehicle if desired (see Figure 2-10). Figure 2-10 10V - 32V DC Power Connection 1. Connect the RED (+) cable to the positive terminal of DC power source. 2.
Figure 2-11 24V DC Power Connection Installation Guide 84465 Rev.
System Status Indicators Now that the system installation is complete, press the power button on the TU. In Figure 2-12, from Left to Right these are: System (Overall System Status), Satellite (Satellite Connection Status) and Wi-Fi (Wireless Network Status).
The Indicator Colors are: Solid Green: Operational Flashing Green: start-up or in progress of configuring or acquiring NOTE service. Solid Red: fault requires user attention (Open Management Portal for Alerts) Flashing Red: critical fault requiring immediate attention. For additional information, refer to Chapter 3 Troubleshooting Installation Guide 84465 Rev.
TROUBLESHOOTING Troubleshooting Table 3-1 Troubleshooting PROBLEM Satellite LED Flashing GREEN Satellite LED Flashing RED System LED Flashing Green System LED Flashing RED Wi-Fi LED SOLUTION • Flashing GREEN light indicates that it is acquiring the satellite. If it continues to flash for more than 5 minutes, check that the antenna has a clear view of the sky. • Reboot TU. • Critical Fault Detected. Open Management Portal http://portal.thaleslink (or https://portal.thaleslink) and check Alerts.
PROBLEM Cannot connect to the internet SOLUTION Data sessions default is OFF. Check to make Satellite Data Sessions is ACTIVATED on Dashboard. If not, select ACTIVATE and then APPLY next to SATELLITE DATA SESSION. • • • Cannot connect to the Management Portal • • • • • • • • • Cannot connect to Wi-Fi service • • • Installation Guide 84465 Rev. F You may need to clear your browser cache. Ensure Terminal Unit is powered ON Ensure Wi-Fi is enabled and connected to ThalesLINK (or renamed SSID).
PROBLEM SOLUTION If you receive a message similar to this, another user is attempting to use the same IP Address as your computer. Network Error • • No or Weak Wi-Fi Signal • • • • MissionLINK is not obtaining a satellite signal (Satellite LED is red) • • • • • Installation Guide 84465 Rev.
PROBLEM • • • Terminal Unit does not Power-ON • • • • • Terminal Unit has power but accessories not working • • • • • Terminal Unit is not responding Installation Guide 84465 Rev. F • • SOLUTION Check TU for Green lights, If green light is on Unit has Power Push power button on front of TU. Check that the power source is providing 10-32V and is not current limited. Check connection of the 10-32V DC cable has correct polarity.
TECHNICAL SPECIFICATIONS Technical Specifications Table 4-1 Technical Specifications Description Parameters Technical Frequency of Operation Channelization Uplink (TX) 1616 to 1626.5 MHz Downlink (RX) 1616 to 1626.5 MHz FDMA spacing 41.667 KHz TDMA Timing 8.
Temperature Table 4-2 Operating and Storage Temperatures Broadband Active Antenna Terminal Unit Description Operating Temp Storage Temperature Operating Temp Storage Temperature Temperature Range -40°C to +55°C -60°C to +85°C -30°C to +55°C -40°C to +85°C Physical Characteristics Table 4-3 Physical Characteristics Description Broadband Active Antenna Terminal Unit Dimensions Weight Dimensions Weight Installation Guide 84465 Rev. F Parameters Certus 200 Certus 350 5" D x 5.5" H 14" D x 4" H (12.
Connector Details General Purpose Inputs / Outputs (GPIO) The DB-15 connector with Pin out shown in Figure 4-1. See User Manual for additional information. Figure 4-1 GPIO Connector Pin Detail Pin No 1 2 Name GND1 Audio_In + 3 Audio_Out + 4 RadioCOR 5 EMER_IN 6 7 8 9 GPI01 RS232_TD GND2 Audio_In - 10 Audio_Out - 11 RadioPTT 12 13 14 15 GND3 GPI02 RS232_RD 12V Installation Guide 84465 Rev.
TU 12V Connection Detail Type: KPPX-4x connector (or similar) shown in Figure 4-2. 2 4 1 3 PIN NO OUTPUT 2, 4 1, 3 +V -V VIEW INTO END OF MATING CONNECTOR Figure 4-2 12V Input and Mating Connector Detail TU 10-32VDC Connection Detail Type: 684M7W2103L201 connector (or similar) shown in Figure 4-3. A1 = V+ /10-32VDC A2 =V- /GND Pin 5 = Ignition Figure 4-3 10-32 VDC and Mating Connector Detail Installation Guide 84465 Rev.
ACRONYMS / GLOSSARY Acronyms / Glossary Table 5-1 List of Acronyms Acronym AC API BAA BAE BCX BIT dB DC DHCP DTMF EBB ETSI GND GPIO GPS HGA HRLP HTTP Hz ICMP IP ITU KHz LAN LED LEO LGA LOS MHz MO MT NAS P/N OR PN PBX PCM PoE POST POTS Installation Guide 84465 Rev.
Acronym PSTN PWR QSG QTY R/W RF SBC SIM SIP SMBus SV TCP TDSI TLS TU UDP UL/DL VLAN VOIP WAN Wi-Fi WPA2-PSK Description Public Switched Telephone Network Power Quick Start Guide Quantity Read/Write Radio Frequency Smart Battery Charger Subscriber Identity Module Session Initiation Protocol System Management Bus Satellite Vehicle Transmission Control Protocol Thales Defense & Security, Inc.
Acronym ETSI GPIO HGA HRLP HTTP ICMP ITU LED LGA European Telecommunications Standards Institute General Purpose Inputs/Outputs High Gain Antenna High Speed Radio Link Protocol Hypertext Transfer Protocol Internet Control Message Protocol International Telecommunications Union Light Emitting Diode Low Gain Antenna Management Portal MO MT NAS Mobile Originated Mobile Terminated Network Attached Storage PBX Private Branch Exchange POST POTS Power On Self-Test Plain Old Telephone Service Public Switched
Acronym TLS Transport Layer Security TU Terminal Unit UDP User Datagram Protocol UL/DL VLAN Uplink/Downlink Virtual Local Area Network WPA2-PSK Wi-Fi Protected Access 2 – Pre-Shared Key Installation Guide 84465 Rev. F Description TLS is on the standard way that computers on the internet transmit information over an encrypted channel.
INDEX A Acronyms / Glossary.................................................................................................................... 5-1 C Connector Details General Purpose Inputs / Outputs (GPIO) ............................................................................... 4-3 TU 10-32VDC Connector ........................................................................................................ 4-4 TU 12V Connector........................................................................
T Technical Specification Physical Characteristics ........................................................................................................... 4-2 Technical Specifications .......................................................................................................... 4-1 Temperature ............................................................................................................................. 4-2 Troubleshooting .......................................................
Appendix A Certus 350 Antenna Mounting Template (PN 3900013-1) Installation Guide 84465 Rev.
Appendix B Terminal Unit Mounting Template (PN 3900011-1) Installation Guide 84465 Rev.
Thales Defense & Security, Inc. 22605 Gateway Center Drive | Clarksburg MD 20871 Toll-Free 1.800.324.6089 | Phone: 240.864.7000 | Fax: 240.864.7920 Email: Customer.Service@thalesdsi.com | Website: www.thalesdsi.
