® TELGUARD DIGITAL. TG-7 GSM Digital Cellular Alarm Transmission System MODEL (TG-7) MODEL (TG-7A) MODEL (TG-KIT) INSTALLATION AND OPERATING INSTRUCTIONS COMPANY CONFIDENTIAL For use by TELGUARD® customers only. Distribution to others strictly prohibited. T E L U L A R® CORPORATION Technical Support: 800-229-2326 M-F 8AM – 8PM EST Saturday 9AM – 5PM EST August 1, 2008 TELGUARD® is a registered trademark of Telular Corporation. Products are protected under one or more of the following U.S.
FOREWORD A word about the significance of our UL Listings: These UL Listings allow the Telguard® models to meet certain requirements of insurance companies, fire marshals, building inspectors and other regulatory authorities in burglary and fire alarm service as follows: 1.
NOTICES ABOUT THIS MANUAL This manual assumes that you have basic security system installation skills such as measuring voltages, stripping wire, properly connecting wires together, connecting wires to terminals, and checking phone lines. It also assumes that you have a familiarity with the proper installation and programming tasks related to various control communicator panels. The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable.
EFFICIENT OPERATION Do not operate your Telular product when holding the antenna. Be sure to mount the unit such that its antenna is a minimum of eight (8) inches (20 centimeters) is maintained from the general public. For the best service quality, • Keep the antenna free from obstructions and point the antenna straight up.
ANTENNA CARE AND REPLACEMENT Do not use the unit with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturerapproved antenna. Non-approved antennas, modifications, or attachments could impair service quality, damage the Telguard and violate FCC regulations. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF energy.
PART 68 This equipment complies with Part 68 of the FCC Rules. Located on the inside of the hinged door of Telguard® models TG-7 and TG-7A is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be provided to the Telephone Company. The Telguard - Cellular Alarm Transmission System is registered for connection to the public telephone network using an RJ38X or RJ31X jack.
FUTURE TESTING AND LIMITATIONS ON USE Telguard® is part of an advanced design alarm-communication system. It does not offer guaranteed protection against burglary and fire. Any alarm communication system is subject to compromise or failure. The Telguard® will not work without power. Devices powered by AC will not work if the AC power supply is off for any reason, however briefly, and at the same time, the backup battery is missing, dead or not properly installed.
TABLE OF CONTENTS FOREWORD .................................................................................................................................................. I NOTICES....................................................................................................................................................... II ABOUT THIS MANUAL .................................................................................................................................... II FCC NOTICES ........
4.4 4.5 CONNECT SUPERVISORY TRIP OUTPUTS ......................................................................................... 7 COMPLETE THE INSTALLATION ........................................................................................................ 7 5.0 INSTALLATION STEPS ................................................................................................................. 7 5.1 STEP 1: ACTIVATE & REGISTER THE TELGUARD UNIT .....................................................
1.0 GENERAL DESCRIPTION AND OPERATION The Telguard® model TG-7 series is a digital cellular radio alarm transmission device used to provide a backup transmission path (cellular) for control communicators (C/Cs). When transmitting alarms it will attempt to use the secondary transmission path (Cellular) when the Primary path is not available. When transmitting an alarm signal, Telguard obtains its data from the C/C by way of a telco interface.
2.2 C/C COMMUNICATION FORMATS The Telguard reads the C/C’s alarm messages and converts the C/C’s Ademco Contact ID, 4x2 or 3x1 with 1400Hz or 2300Hz handshake data format into SMS packet data protocol for transmission over the cellular radio network.
2.4.2 AC Failure Condition (ACFC) AC failure condition (ACFC) is detected immediately when the AC power drops below 102 VAC. The AC Power LED goes out immediately, the STC LED blinks once and the STC2 trip output is activated after 2 hours. When AC power returns to normal (≥106 VAC for 60 seconds), the AC Power LED turns on immediately and the STC trip output restores after 60 seconds. 2.4.
The following supervisory features or combination of features are programmable to trip the STC relays in order to meet a variety of installation requirements: • Trips on AC fail condition (ACFC) • Trips on low or missing battery condition (LBC). • Trips on line fault condition (LFC). • Trips on no service condition (NSC). • Trips on radio communication failure condition (RFC).
2.7.1 LED Signal Strength Indication The Telguard provides the installer with an easy to use LED radio signal strength indicator (RSSI) for positioning the unit or remote antenna to obtain the strongest RF signal possible. A signal strength reading can be obtained at any time there is power applied to the Telguard without affecting the operation of the unit. When the “RSSI” jumper J10 is “SHORTED”, the Telguard displays the current received signal strength within 5 seconds.
3.0 GETTING READY The Telguard can only be activated when all the necessary accounting information has been entered into the customer database located at the Telular Communication Center. The database includes information about the customer account, unit location, and system test plan information. 3.1 DEALER ACCOUNT ESTABLISHMENT Prior to activation of any Telguard unit, a Dealer Account must be established.
4.0 INSTALLATION SUMMARY There are five steps in installing Telguard properly. IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED, YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED. These five steps are summarized below and then explained in detail in the remainder of this manual. 4.1 REGISTER & ACTIVATE THE TELGUARD ON CELLULAR NETWORK Complete the activation form online at www.telular.
5.1.3 Connect Backup Battery and AC Power Transformer To apply power to Telguard, attach battery leads to battery terminals noting polarity. Connect the Telguard AC power transformer to AC terminals using stranded copper insulated wire following wire gauge and length recommendations below. Recommended Wire Size 18 ga 16 ga 14 ga (Max) Length Not to Exceed 20 ft 40 ft 60 ft . 5.1.4 Connect Antenna and Temporarily Place Unit The Telguard is supplied with an antenna.
LED Function Table – View RSSI Mode (J10 = “SHORTED”) RSSI Value LED’s Lighted NO SVC 1 1½ LED 5 = slow flash, LED 4-2 = off LED 5 = on, LED 4-2 = off LED 5 = on, LED 4 = slow flash LED 3-2 = off 2 LED 5-4 = on, LED 3-2 = off 2½ LED 5-4 = on, LED 3 = slow flash LED 2 = off 3 LED 5-3 = on, LED 2 = off 3½ LED 5-3 = on, LED 2 = slow flash 4 LED 5-2 = on Note: LED 1 = on indicates more than one cellular tower.
NOTE: SPECIAL LED INDICATIONS DURING ACTIVATION IF THE TELGUARD FAILS THE REGISTRATION PROCESS IT WILL BE DISPLAYED ON THE LEDS. 1. IF LED #1 AND LED #4 ARE FLASHING, THE TELGUARD SERIAL NUMBER IS NOT IN THE DATABASE AT THE TELULAR COMMUNICATION CENTER, CALL TECHNICAL SUPPORT TO VERIFY PROPER LINE RANGE. 2. IF ALL OF THE LEDS ARE FLASHING, THE REGISTRATION MESSAGE WAS NOT RECEIVED AT THE TELULAR COMMUNICATION CENTER. RETRY TRANSMITTING REGISTRATION MESSAGE.
EXAMPLE To change the Telguard factory default for STC 1 Trip Output reporting from only LFC to include all system trouble conditions the installer would power down the Telguard, connect a butt-set to the T & R test points, reconnect power. Next press #, * the unit will generate 2 beeps.
5.3.3 Disconnect Telguard from RJ-31x Jack Disconnect the Plug from J6 (Gray Connector) of the Telguard that goes to the RJ-31x Jack at the premise. 5.3.4 Verify Alarm Signal Transmissions over Cellular Trip several alarms on the C/C and verify that the central station received them by calling the central station operator. Use a lineman's buttset in MONITOR MODE and connected to Telguard's "T" and "R" test pins to "listen" to communications between the C/C and Telguard.
5.4.2.2 Check Proper Operation of Telguard Supervisory Output Check for proper operation of each programmed supervisory output by causing it to trip the C/C and be sure the proper LED illuminates and that the proper trouble code is reported to the central station. Skip the testing of any supervisory functions that have not been enabled. Note that the yellow MODE LED #3 starts to flash when the C/C goes off-hook to report the alarm signal over cellular.
A1.0 Appendices A1.
A1.2 JACK AND PIN ASSIGNMENTS Jack Designation Connects To J6 Incoming Telco RJ-45 Jack. Telco RJ-31x. GRAY CONNECTOR J7 C/C Digital Dialer BLACK CONNECTOR 56034903 Digital Dialer input/output of host C/C. Pin Assignment Status LED Reference Function 1 Brown R1 2. Gray 4 Red R (Ring) 5 Green T (Tip) 7. Blue 8 Gray T1 1 Brown R1 2. Gray 4 Red R (Ring) 5 Green T (Tip) 7. Blue 8 Gray T1 15 Connects telco line to Telguard. STC LED #2 Flash 3 times when telco voltage is lost.
A1.3 TERMINAL STRIP PIN ASSIGNMENTS (JP4) Terminal Definition Connects Function Strip Pin To 1 STC2 2 STC2 Supervisory Relay2 Trip output for programmable trouble conditions. Enables transmission of programmed supervisory trouble code: When fault condition occurs: • AC Power Fail (ACFC). AC failure detected at 102 VAC. AC LED #6 OFF STC LED #2 Flashes 1 time. • Low/Missing Battery Condition (LBC) due to: Low Battery detected at 11.6 VDC. STC LED #2 Flashes 2 times.
A1.
A2.0 Operational Quick Reference Table Telguard Event Typical C/C Alarm Cycle over Telco ACFC – AC Fail Condition STC Telguard System Trouble Conditions LBC - Low Battery Condition LFC – Telco Line Fault Condition NSC – No Service Condition (Low Signal Strength) RFC – Radio Failure to Communicate due to: RFC1: No Link Request ACK. OR RFC2: No Link Termination ACK.
A2.
A2.
A3.0 Compliance for UL Listed Installations A3.1 UL CENTRAL STATION SERVICE Installation and wiring requirements for UL commercial burglary and residential burglary usage to achieve UL Central Station Service using Telguard model TG-7A . Refer to Appendix A3.3 for “NOTE” explanations. If installing for UL Bank Safe and Vault Service refer to additional requirements in Appendix A3.3 Note "J".
A3.2 UL POLICE STATION CONNECT SERVICE Installation and wiring requirements for UL commercial burglary and residential burglary usage to achieve UL Police Station Connect Service using Telguard model TG-7A. Refer to Appendix A3.3 for “NOTE” explanations. Radio Only Mode ANTENNA NOTE D NOTE A LED MODE SELECT OPEN = NORMAL SHORTED = RSSI J10 SIGNAL STRENGTH LEDS 1 2 3 4 5 NOTE G SIM NOTE C T R TELGUARD J7 J6 TELCO DIALER + BATTERY 12V - BATTERY STC1 (N.O.) STC1 (N.O.) STC2 (N.C.) STC2 (N.C.
A3.3 Notes to Installation/Wiring Requirements on Appendices A3.1 and A3.2 (Must use Telguard Model TG-7A for Commercial Burglary applications. Telguard Model TG-7 is acceptable for Residential Burglary applications.) A. All cables between the host burglary alarm control communicator (C/C) and Telguard model TG-7A must be enclosed in rigid conduit.
A3.3.1 Supervisory Requirements for Listed Burglary Configurations Listed Burglary Telguard Supervisory Trip to Host Configuration Trip Output C/C* Telguard Programming Supervised Condition LFC STC 1 Telco Primary/Radio Secondary - UL Central Station Service. Yes NSC LBC Yes AC Failure RFC CFC DTF (Self-Test) N/A Yes LFC NSC LBC STC 2 Tamper Switch STC 1 Radio Only Mode - UL Police Station Connect Service.
A4.0 UL Installation Requirements Summary Household Burglary Household Fire Household Burg/Fire Combination Central Station Burg Police Connect Burg Bank, Safe and Vault TG-7 TG-7 TG-7 TG-7A TG-7A TG-7A Telguard Model Required. UL Listed Bell and Bell Housing ** O O O Y Y Y* O O O O O Y AC transformer lines in rigid conduit. Y Y Y Y Y Y AC transformer plugged into un-switched outlet. O O O O O Y AC transformer plugged into dedicated branch circuit.
A5.0 Detailed Specifications A5.1 DIALER TO INTERFACE ELECTRONICS The patented integrated interface by Telular, Inc. allows digital dialers to dial into the cellular radio network. • Line voltage: -26 Vdc into standard telephone device when on-hook. • Dial tone: Precision 350 + 440Hz +/- 1% @-13 dBm +/- 2 dBm. 10 digits dial out capability. • Ringer equivalence: 0.3 B REN • Mode: Loop start only. 25mA +/- 10% off-hook. • Protected by U.S.
A6.0 Parts List Description Part No. Basic Hardware: TG-7 Series Model TG-7 Model TG-7A Model TG-7 meets the requirements for Household Burglary and Household Fire. It has a standard metal enclosure, key- lock, and dipole antenna with12 feet of antenna cable and is UL Listed for the following: UL Household Burglary UL Household Fire UL Household Burg/Fire Combination Model TG-7A meets the requirements for Household Burglary, Commercial Burglary, and Household Fire.
