PHONECELL® SX5e GSM • Fixed Wireless Terminal • Fixed Wireless Terminal with Fax • Fixed Wireless PBX Terminal • Fixed Wireless Modem 850/1900 MHZ GSM (DUAL BAND) USER MANUAL 7/31/03 Part Number 56029901
QUICK CONNECTION GUIDE SX5e Fixed Wireless Terminal SX5e Fixed Wireless Terminal with Optional Analog Fax Phonecell® SX5e GSM ii User Manual
Extension Side SX5e Fixed Wireless PBX Terminal (attached to Extension side of PBX) Trunk Side SX5e Fixed Wireless PBX Terminal (attached to Trunk side of PBX) Phonecell® SX5e GSM iii User Manual
SX5e Fixed Wireless Modem Phonecell® SX5e GSM iv User Manual
CONTENTS Phonecell® SX5e GSM FWT Spike Antenna Power Supply AC Power Cord Before installing the Phonecell® SX5e, carefully remove the contents from the shipping carton and check for evidence of shipping damage. If damage is found, contact your Authorized Telular Distributor or shipping agent immediately. SAFE OPERATION INSTRUCTIONS IMPORTANT! Before installing or operating this product, read the SAFETY INFORMATION section of this manual. • Install the unit indoors.
TABLE OF CONTENTS QUICK CONNECTION GUIDE ......................................................................................ii IMPORTANT NOTICES..................................................................................................v Technical Support.......................................................................................................v SETUP............................................................................................................................
SX5e GSM FWT WITH FAX ........................................................................................19 Set SX5e for Analog Fax .........................................................................................19 Connect SX5e for Dual Jack Mode..........................................................................19 Connect SX5e for Single Jack Mode .......................................................................19 Analog Fax Bypass .................................................
SETUP Install the SIM Card The SX5e requires a Subscriber Identity Module (SIM) for normal operation. The service provider supplies the SIM card, which carries the account information needed to operate the SX5e. If you don’t have a SIM card, contact your service provider. The SIM compartment is on the back of the SX5e - see Figure 1. HINT: Make sure your carrier disables SIM PIN1 or you will have to enter the PIN every time the unit powers on.
Emergency Batteries Install Batteries 1. Remove the battery access door screw located on the bottom of the unit - see Figure 3. 2. Press the battery access door tabs and remove the battery access door. 3. Install 4 “AA” alkaline batteries (not supplied) - see Figure 3. 4. Reinstall the battery access door using the screw. 5. Turn the AC/Battery switch to battery operation - see Figure 4. NOTE: The SX5e does not support rechargeable batteries.
SX5e Location and Installation The SX5e comes with a standard spike antenna (TNC) - see Figure 5. For optimal signal strength, choose a location that is above ground and as close to windows (or exterior walls) as possible - see Figure 6. Cellular signal strength is displayed by the Received Signal Strength Indicator (RSSI) LED on the unit - See the How to Use the LED Status Indicators section of this manual. 1. Connect the antenna to the terminal - see Figure 5. 2. Finger-tighten the antenna.
Connect the SX5e to AC Power 1. A protective earth (safety ground) terminal (screw) marked with a protective earth symbol is provided on the back of the SX5e see Figure 9a. Connect this terminal to a good earth ground (i.e., a cold water pipe) by means of an 18 gauge or heavier insulated wire. The wire insulation should be green with a yellow stripe to indicate that this is a protective earth (safety ground) connection.
GETTING TO KNOW YOUR SX5e LED Status Indicators The LED indicators are activated when the SX5e is powered on. The following tables describe the modes and operation of the indicators. NOTE: If you are getting no service or limited service, contact your service provider for more information.
Hook Indicator LED Color Activity Description Green Flashing (with ringer) Incoming call Green Continuous FWT is off hook Green Fast Flashing Processing data call Green Slow Flashing Call on hold LED Color Activity Description Green Slow Flashing New voice mail or text message LED Color Activity Description Green Continuous AC power applied Amber Continuous Battery level good (battery switch on) Amber/Green Alternating Battery level poor (battery switch on) Message Indicator
CALL FUNCTIONS 1 Making Calls 1. Pick up the telephone handset (the phone is now “off-hook”). 2. Listen for dial tone. If service is not available, a No-Service tone is produced. Hang-up the phone and try again. If the No-Service tone continues, contact your service provider to verify that cellular service is available. 3. Dial the phone number. The call will be sent automatically.
SX5e USER FEATURES The SX5e has many user features and setup options that can be accessed using a telephone connected to the SX5e. To access these features, press the key sequence for the option at any time. Some options are not available while in a call. See the Call Functions section of this manual for functions that are allowed while in an active call (In-Call Functions). All user options have a sequence of digits entered from the telephone keypad. For example, to 100 2 #.
Pulse Dial Option Press: # 12 * * # 0 = disable Pulse Dialing capability (default) 1 = enable Pulse Dialing capability Auto Dial The SX5e will recognize frequently called phone numbers and send them without waiting for the Dial Delay. Up to 50 numbers that have been successfully called at least twice will be stored when this feature is enabled. Any loss of power to the SX5e will clear this list.
Set Date and Time Allows for a set time and date to be displayed on a connected caler ID device. Set Date Press: # * 131 * * * = 1-12 = 1-31 = 2000-2999 Set Time Press: # * 130 * * # = 0 - 23 = 0 - 59 Reset User Factory Defaults Reset all user programmable options back to the factory defaults.
SUPPLEMENTARY SERVICE FEATURES (NETWORK DEPENDENT) The SX5e is compatible with a variety of supplementary services. Contact your service provider for availability and dialing instructions. Different commands and information may be necessary to set up supplementary services. Commands • Register: Input information necessary for the operation of a service. In the case of call forwarding, for example, this will include the number to which incoming calls will be forwarded.
Connected Line Identification Presentation (COLP) Allows you to view the identification information for the number you call. Register: Activate: * * 76 # * 76 # Deactivate: # 76 # Erase: # # 76 # Connected Line Identification Restriction (COLR) Prevents the display of your identification information to the person calling you.
Call Barring Bar All Outgoing Calls Does not allow any outgoing calls, or just those associated with a specific teleservice, from the SX5e. 33 Password TeleService # Activate: * * * Deactivate: # 33 * * Password * TeleService # Bar Outgoing International Calls Does not allow any outgoing calls, or just those associated with a specific teleservice, to subscribers of networks outside of the country you are in when you make the calls.
Multiparty Call Features * Multiparty call features are handled within an active call. These features are network-dependent. Contact your service provider for availability.
DATA FEATURES The SX5e features a DB-9 digital computer fax/data port for connection to a personal computer (PC) - not supplied. When connected to a PC, the SX5e is capable of sending and receiving digital fax and data, sending and receiving e-mail communications, and browsing the Internet. Data speeds may vary depending upon your cellular network. Connecting to a Computer A data cable - not supplied - is required for data transmission.
1. Change the flow control of the standard modem to enable software flow control. 2.Change Extra Settingsfrom AT&DI to AT+IFC=1,1 &d1. This enabled softwareto flow control onthe SXe5. 3. To be able to receive faxes to the serial port (on your computer) select the serial port for your data connections by entering # * 67 * 3 #. 4. Run your PC fax application using this new modem connection for receiving and sending faxes. HINT: To change the SX5e to receive fax calls through the RJ-11, press # * 67 * 1 #.
Modulation The analog modem interface can be configured to specific modulations or set to automatic modulation adjustment. NOTE: This modulation is only for the connection between the modem and the SX5e. 114 # Press: # * * Modulation (see Supported Modulations below) Supported Modulations Modulation Baud Rates (bps) V.8 Auto 0 (default) V.32bis TCM 14,400 1 V.32bis TCM 12,000 2 V.32bis TCM 9600 3 V.32 9600 4 V.32bis TCM 7200 5 V.32 4800 6 V.
Air Interface Data Rates and Error Correction The SX5e supports both transparent (no error correction) and non-transparent (error correction) data connectivity along with different air interface data rates. Check with your carrier to determine which is right for your application.
SX5e GSM FWT WITH FAX The SX5e GSM FWT with Fax allows connection to a fax machine and additional telephones. The SX5e can be set up to use one or both of its phone jacks. In Single Jack mode, only the jack designated with a telephone icon is operational. You can connect a fax machine or an additional telephone into that jack, but to receive faxes you must have a fax machine connected.
SX5e GSM PBX FWT The SX5e GSM PBX FWT allows for enterprise On-Premise Equipment or PBX operation when the SX5e is connected to the trunk or extension side of a PBX. WARNING! The trunk side of the PBX must only be connected to the trunk side of the SX5e (marked with a telephone icon) - see Figure 14. An extension of the PBX must only be connected to the extension side of the SX5e (unmarked) see Figure 15. Improper connections could damage the SX5e.
Disconnect Detect Setup The SX5e is able to detect both a PBX disconnect tone and an analog disconnect pulse. When a PBX detects a hang-up, the SX5e must be told to also release the line. This is typically done by either a disconnect pulse or disconnect tone, but it is PBX specific. To find out what your PBX does, contact your PBX manufacturer or refer to your PBX technical manual. Disconnect Tone Setup The SX5e can be configured to detect a single PBX disconnect tone.
Example: Assume that your SX5e is connected to a PBX on extension 123. Now assume that you want to be able to connect to any extension (i.e. 858) when you call the SX5e on the GSM network. * * 1. Make sure you are in Extension Mode by entering # 108 1 # from a DTMF phone connected to the trunk side connector. 2. Enable Two-Stage Dialing by pressing # 109 1 # from the same DTMF phone connected to the trunk side connector. 3.
Auto-Routing Setup (GSM to Extension) The SX5e can be configured to automatically route an incoming call from the GSM network to an extension in the PBX when in Extension Mode. Two steps are required to set this up after you connect a DTMF telephone to the trunk side of the SX5e (marked with a telephone icon). 1. Enable auto-routing by pressing: # * * 109 0 # 2.
SX5D TROUBLESHOOTING Telephone Service is Not Working (Cannot make or receive calls) · Make sure the SX5D powered on properly. · Make sure any equipment that is externally connected to the SX5D is correctly connected. · Test any externally connected equipment on a known system to verify operation. · Do you have the antenna connected? If not, connect the antenna. · Is service established with a service provider? If so, is there any service provider issue.
CONFORMANCE STATEMENTS The SX5e 850/1900 MHz (Dual Band) models are in conformance with the requirements of the applicable EU CE Council Directives. The SX5e 850/1900 MHz (Dual Band) models are in conformance with all applicable FCC requirements. FCC Part 15 Class B Compliance This Phonecell® SX5 model has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
! WARNING! The Phonecell® SX5 is intended either to be wall mounted or mounted on a flat surface to allow proper ventilation. Do not block the space beneath the Phonecell® SX5 as this could cause the unit to overheat and fail. Temperature Environment Operating Temperature: From -10°C to +50°C ; Up to 95% relative humidity (non-condensing). Storage Temperature: From -40°C to +60°C; Up to 95% relative humidity (non-condensing).
powders; and any other area where you would normally be advised to turn off your vehicle engine. Do not transport or store flammable gas, liquid or explosives in the area of the Phonecell® SX5 or accessories. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire Protection Association, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.
WARRANTY I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the customer is a Buyer directly from Telular, that the Products (including accessories) shall comply with the applicable Specifications and shall be free from defects in material and workmanship under normal use and service for a period of fifteen (15) months from date of shipment from Telular.
IV. WHAT THIS WARRANTY DOES NOT COVER: (a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance or damage resulting from use of the Product in other than its normal and customary manner or environment. (c) Defects, noncompliance or damage from misuse, lightening, accident or neglect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance, installation, adjustment, or any alteration or modification of any kind.
APPENDIX A: PC SERIAL PORT SETUP FOR CIRCUIT SWITCHED DIGITAL FAX AND DATA (not for use with GPRS) Requirements • GSM account with your network service provider including circuit switched data and fax facility. • PC/Laptop/ Notebook with RS232 serial port • Windows 98 or better NOTE: When all of the above have been satisfied, you may proceed. Modem Setup 1. Power on your PCor device that is connected to the SX5e. 2. Click the “Start” button (if using a Windows operating system), select “Settings...
4. The Install New Modem window may appear asking for the type of modem to install. Select "Other," then click on the NEXT button. If this window does not appear, go to Step 5. 5. The Install New Modem window will appear. Select the "Don't detect my modem option," then click on the NEXT button. 6. The install new modem will update again to select the manufacture and modem model.
8. The Modems Properties window should appear. Click on the Properties button. 9. Select the Properties button for the selected modem and change your serial port speed as required.
10. Then click on the Connection tab. Set as shown below. 11. Click on the Advanced button. Set as shown. 12. Click on OK and Close to back out of each window. Your modem is now set up. NOTE: When using the SX5D for PC fax operation, make sure the modem connection uses software flow control. When using PC data, either hardware or software flow control can be used, as long as the PC application (and modem) match the SX5D's configuration. The SX5D defaults to hardware flow control.
NOTES Phonecell® SX5e GSM 34 User Manual
NOTES Phonecell® SX5e GSM 35 User Manual
NOTES Phonecell® SX5e GSM 36 User Manual
©2003 Telular Corporation, all rights reserved.