PHONECELL® SX4e GSM 1900 MHZ VOICE/FAX/PC MODEL USER MANUAL Digital call clarity and privacy at your fingertips 07/25/01 Part No.
PHONECELL® SX4e GSM 1900 MHZ VOICE/FAX/PC MODEL USER MANUAL
Introduction Phone(s) Phone Port Optional connection with Single Jack Computer Fax Machine Fax Port Serial Port Battery Backup Unit (optional) or Power Supply AC Power ● ● Thank you for choosing the Phonecell® SX4e Fixed Wireless Terminal (FWT) from Telular. This innovative product lets you connect up to five pieces of standard telephone equipment into a cellular network for total communications flexibility.
Table of Contents Introduction.............................................................................................. 2 Technical Support .................................................................................. 2 Safety Information ................................................................................... 4 Important Notices ...................................................................................... 7 Getting Started.......................................................
Safety Information IMPORTANT! To ensure safe and efficient operation, please read the following information and observe these guidelines whenever using your Phonecell FWT. Your Phonecell SX4e FWT (Fixed Wireless Terminal) functions as both a radio transmitter and receiver. When it is ON, the FWT receives and sends out radio frequency (RF) energy. The SX4e GSM 1900 operates between 1850 MHz and 1990 MHz. It employs the commonly used phase/frequency modulation techniques.
Safety Information - continued Antenna Care and Replacement Do not use the FWT with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturer-approved antenna. Unauthorized antennas, modifications, or attachments could damage the FWT (Fixed Wireless Terminal) and will void the Grant of Type Acceptance.
Safety Information - continued Potentially Explosive Atmospheres Turn your Phonecell OFF when in any area with a potentially explosive atmosphere. It is rare, but your Phonecell or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
Important Notices TERMS AND CONDITIONS FOR USE OF PHONECELL® PRODUCTS ("Product") These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW.
Important Notices - continued TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENT NOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITH THE PRODUCTS OR FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIPMENT AND ALL SUCH EQUIPMENT IS EXPRESSLY EXCLUDED FROM THIS WARRANTY. FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHED BY TELULAR FOR USE WITH THE PRODUCTS.
Getting Started... Unpacking Your Phonecell SX4e ➊ ➌ ➋ The Phonecell SX4e comes with the following: ➊ Phonecell SX4e Fixed Wireless Terminal (FWT) ➋ Dipole antenna ➌ 3-Wire, Linear Power Supply with 6 kV Lightning and Surge Protection, and AC Line Cord Carefully remove the unit from the shipping carton and check for evidence of shipping damage. If damage is found, contact your Authorized Telular Distributor or shipping agent immediately.
Installation Summary There are five steps to installing the Phonecell SX4e FWT properly. These steps are summarized below and explained in detail in the remainder of this manual. Step 1. Choose an Antenna Location (pages 11 - 13) • Choose an antenna location. • Connect the antenna. WARNING! ! • • • DO NOT power unit antenna is connected, as it may burn out the radio transmitter. Connect the FWT to a good earth ground. Connect power to the FWT. Allow time for the unit to find service and stabilize.
Step 1. Antenna Location and Setup The Phonecell SX4e comes with a dipole antenna. Antenna Setup: 1) Connect the antenna to the TNC antenna connector on top of the FWT - see Figure 1. 2) Connect power to the FWT - see the Connect the Power section of this manual. Wait for the unit to acquire service. 3) Check the LED cellular status indicator (middle LED) on the front of your Phonecell: • RED Continuous = No Service • RED Flashing = SIM Problem • GREEN Continuous = Good signal.
Antenna Location & Setup - continued Your Phonecell receives operating commands from the cellular network and relies upon signal strength for proper operation. Therefore, finding an antenna location with good signal strength is critical for optimal call clarity. After you choose a good location, connect the antenna, test the signal strength and adjust the location accordingly.
Antenna Location & Setup - continued Connect the Power 1) A protective earth (safety ground) terminal (screw) marked with this protective earth symbol is provided on the back of the SX4e Phonecell unit - see Figure 4. 2) Connect this terminal to a good earth ground (i.e. a cold water pipe) by means of an 18 gauge or heavier insulated wire. The wire insulation should be green with a yellow stripe to indicate that this is a protective earth (safety ground) connection.
Step 2. Plug In Your Telephone The Phonecell SX4e lets you connect up to a 5 REN telephone load into a cellular network. Follow the steps below for quick installation. Connect Your Telephone Dual-Jack Operation The Phonecell SX4e may be operated in either dual-jack or single-jack mode. The factory default is the dual- jack mode. In dual-jack operation, for outgoing calls, the first jack to seize the line (go off-hook) will disconnect the other jack.
Plug In Your Telephone - continued 1) Locate the modular line port on your fax machine or phone and plug in one end of a standard phone cord. 2) Connect the other end of the cord to the phone port (marked PHONE) on the side of your Phonecell SX4e - see Figure 8. To Phone Port NOTE: An RJ-11 connector will fit into the Phone port. NOTE: To place outbound fax calls using the voice jack, see the How to Set up an Analog Fax Bypass String section of this manual.
Step 3. Optional PC Data Connection The Phonecell SX4e features a DB-9 Digital Computer Fax/Data Port for connection to a Personal Computer (PC) – not supplied (see - Figure 10). When connected to a PC, the Phonecell’s PC interface is capable of digital fax/data transmission at speeds up to 9600 baud. NOTE: A data cable (DB-9 to DB-9 or DB-25 to DB-9) is required for data transmission – not included.
Optional PC Data Connection - continued Serial Port Protocol The DB-9 port operates at a fixed baud rate of 19,200. Note that this rate only applies to the serial interface; the over-the-air data rate is independent. The format is one start bit, 8 data bits, one stop bit, and no parity. The interface supports the necessary V.24 (RS-232) signals. AT Command Set The following is a list of the commands from the AT Command Set defined in GSM 07.
Optional PC Data Connection - continued Supported AT Commands from GSM 07.
Optional PC Data Connection - continued AT Command Set The following is a list of supported commands from the AT Command Set defined in ESTI GSM 07.05, Digital Cellular Telecommunications System (Phase 2+); Use of Data Terminal Equipment (DTE -DCE) Interface for Short Message Service (SMS) and Cell Broadcast Service (CBS). Supported AT Commands from GSM 07.
Step 4. SIM Card Installation & Setup IMPORTANT! If your Phonecell did NOT come with a pre-installed mini-SIM (Subscriber Identity Module) card, OR if you’re experiencing SIM card-related problems, follow the steps below. Otherwise, continue with STEP 5. How to Install the Mini-SIM Card The GSM module within the Phonecell requires a Subscriber Identification Module (SIM) for normal operation. The service provider supplies a SIM card, which carries the account information needed to operate the Phonecell.
SIM PIN Programming The mini-SIM may require entry of a Personal Identification Number (PIN). The PIN is a four- to eight-digit number provided with the SIM card. If the service provider has set the SIM to require PIN entry, the Phonecell will request the PIN each time it is powered ON or the SIM is removed and replaced. The PIN can be stored within the Phonecell for automatic entry when required.
SIM PIN Programming - continued IMPORTANT! You must enter the PIN correctly. After three attempts to load an incorrect PIN, the SIM will be blocked and the SIM card will have to be unblocked. If you do not have the unblocking key, the SIM will have to be returned to the service provider for reactivation. See How to Unblock a SIM PIN to unblock a SIM card.
SIM PIN Programming - continued How to Set a New PIN in the SIM REMINDER: Automatic PIN entry must be disabled - before and while the SIM PIN is changed - until programming of the new PIN and Auto PIN Entry (see previous page) is completed. 1) Using a tone-dial (DTMF) POTS telephone connected to the Phone port, lift up the handset (take off-hook).
Step 5. Wall-Mount Installation After you’ve selected a location and made all the necessary connections, your Phonecell SX4e is ready for wall-mounting. 166 mm (6-17/32 inches) PRE-INSTALLATION TIPS: • Make sure the location is dry, away from overhead water pipes, and protected from weather conditions. • The area should be free of airborne contaminants. • The Phonecell SX4e power supply should be located within 2 meters (6 feet) of an AC power outlet.
Phonecell SX4e Operation Once your Phonecell SX4e is installed and tested, it’s ready for operation. How to Use the LED Status Indicators 1) Plug in the power supply. 2) Wait approximately 10 seconds for the unit to initialize. 3) The three LED indicators on the front of your Phonecell will turn ON. The Tables below describe the modes and operation of the three indicators - see Figure 17.
Phonecell Operation - continued How to Place a Call 1) Pick up your telephone handset (your phone is now “off-hook”). 2) Listen for dial tone (If service is not available, a No-Service tone is produced. Hang-up the phone and try again. If the No-Service tone continues, contact your service provider to make sure cellular service is activated.). 3) Dial the phone number. How to Receive a Call • When your telephone rings, pick up the handset and begin talking.
Phonecell Operation - continued How to Use Call-Dependent Supplementary Services Call-dependent supplementary services are those services handled within an active call. These features are network-dependent. Check with your cellular provider to determine available features. Use the following commands to activate the call-dependent supplementary services: NOTE: is provided by the hookflash function (See the Hookflash Function section of this manual).
Phonecell Operation - continued How to Adjust the Volume Level If the volume level on your phone is too high or too low, you can adjust the levels using the keypad on your telephone. Note: your telephone must be in ToneDial (DTMF) mode to adjust the levels. To Increase Audio Level - Increase the audio level in steps by pressing: # * 8 (also known as # Continue to press # * * Up) 8 until the desired level is reached.
Phonecell Operation - continued Caller ID Format The Phonecell SX4e GSM 1900 FWT will support Caller ID device operation. The FWT factory default format is designed to work for most Caller ID devices. If the Caller ID device does not respond, then change the FWT Caller ID format using the programming command below. The Phonecell can be programmed with an ordinary touch-tone telephone. NOTE: The User Programming mode is not accessible during a call.
Phonecell Operation - continued Mobile Equipment Personalization The terminal will support all five lock type features of GSM 02.02 Personalization features check information stored in the terminal which limits the SIMs with which the terminal will operate.Factory default is all lock types set to be deactivated. Please contact Telular Corporation if you need more information on this feature.
Phonecell Operation - continued Call Forwarding Unconditional: Allows a called subscriber to have the network send immediately all incoming calls, or just those associated with a specific teleservice, addressed to the called subscriber's directory number to another directory number.
Phonecell Operation - continued Call Forwarding Conditional Call Forwarding: Register: * * 004 * Ph No * Teleservice * Delay # Erase: # # 004 * Teleservice # Activate: 004 Teleservice # * * Teleservice # Deactivate: # 004 * Calling Line Identification Restriction: If subscribed to in temporary mode, enable the calling party to countermand the subscribed-to presentation of its line identity to the called party for a specific call (i.e., the next call) only.
Phonecell Operation - continued Barring of All Incoming Calls: Allows a subscriber to have barring of certain categories of incoming calls according to a barring program which is selected from a set of one or more barring programs chosen at provision time and is valid for all incoming calls, or just those associated with a specific basic service group.
How to Make an Analog Fax Call How To Make Analog Fax Calls Analog (i.e. normal fax from fax machine) fax calls (CCITT Group 3, Bearer Service TS 62) can be made from phone and fax jacks, depending on the option set. How to Send Fax Calls Step by Step Fax Instructions 1. Set up your fax machine just as you would for a wired telephone. 2. Outgoing fax calls at the fax jack are processed directly.
How to Make an Analog Fax Call - continued Dual/Single Jack Operation Dual-Jack Operation The Phonecell SX4e may be operated in either dual-jack or single-jack mode. The factory default is dual-jack mode. In dual-jack operation, for outgoing calls, the first jack to seize the line (go off-hook) will disconnect the other jack. The other jack will remain disconnected until the first jack goes back on-hook.
Phonecell SX4e Troubleshooting Telephone Service is Not Working If the telephone service is not working, first check the operation of the telephone equipment and wiring connected to your Phonecell. Test the equipment on a different service or piece of equipment to ensure proper operation, or connect a known good telephone device to the phone port on the Phonecell unit.
Phonecell SX4e Programming Phonecell SX4e User-Programming Commands The Phonecell can be programmed on location with an ordinary telephone, which is sometimes referred to as a POTS (Plain Old Telephone Set) phone. NOTE: the User Programming mode is not accessible while you’re in a call. In the following sections, an is comprised of the digits 0 through 9. The digits ' ' and '#' are considered invalid when used inside an , and will cause that command/value to be rejected.
User Programming Commands - continued How To Set the Auto SEND Delay Use the following key sequence to set the Auto SEND Delay: Press: # * 11 * # The < > brackets represent the Auto SEND Delay. You must enter a value between 2 and 20 seconds, otherwise the FWT will not update or store this value; the existing stored parameter will remain. (For instance, to enter a 5-second delay, press: # 11 5.) The factory * * default setting is 3 seconds.
Phonecell SX4e Programming - continued IMPORTANT! The following commands may be used by a trained service technician to change the configuration of the Phonecell SX4e. WARNING: These commands are intended for use by trained service technicians only. Untrained users could damage the Phonecell SX4e, violate local regulations and breach the service agreement with the cellular provider. For further assistance, please contact your Authorized Telular Representative.
Phonecell SX4e Programming - continued Enter Call-Answered Supervision Pulse Option Use the following key sequence to enable or disable the call-answered supervision pulse, select its frequency, and program its duration: Press: # * 18 * * # * * The cas_pls_enable value is set to 0 to disable the pulse, 1 to enable the pulse. If the value is neither 0 nor 1, it will be considered invalid.
Phonecell SX4e Programming - continued Enter On-Hook Call Alert Cadence Option Use the following key sequence to program the on-hook call alert ring cadence: Press: # * 30 * * # Both the on-time and off-time durations are programmed in 100 ms increments from 1 to 255 (0.1 - 25.5 seconds). If the value is not between 1 and 255, inclusive, it will be considered invalid. The factory default is 20 and 40, respectively.
Phonecell SX4e Programming - continued Enter Disconnect Pulse Option Use the following key sequence to enter the disconnect pulse option: Press: # 79 # * * The disconnect pulse value is programmed in 1 millisecond increments from 10 to 65,535. A value of 0 disables the disconnect pulse. If the value is not 0 or between 10 and 65,535, inclusive, it will be considered invalid and the FWT will not update or store this value; the currently stored value will remain.
Appendix A: How to Setup PC Serial Ports for Phonecell Digital Fax/Data Requirements • GSM account with your network service provider including a Data/Fax facility. • PC/Laptop/ Notebook with Com Port. • Windows 95 NOTE: When all of the above have been satisfied, you may proceed. Modem Setup 1) Power on your PC/laptop and start Windows 95. 2) Using the PC pointing device, press the "START" button, select "SETTINGS" and then "CONTROL PANEL".
Appendix A: Phonecell Digital Fax/Data - continued 4) The install new modem window may appear asking for the type of modem to install. Click on "Other" followed by clicking the NEXT button. If this window does not appear, go to Step 5. 5) The install new modem window will appear. Then, click on the "Don't detect my modem option" followed by clicking the NEXT button.
Appendix A: Phonecell Digital Fax/Data - continued 6) The install new modem will update again to select the manufacturer and modem model. Click on "Standard Modem Types" from the manufactures list followed by "Standard 19200 bps Modem" from the model list. Then click on the NEXT button. 7) The install new modem will update to select the com port. Click on the available serial port and then click on the "Next" button. Windows 95 will create a modem configuration file for the phonecell.
Appendix A: Phonecell Digital Fax/Data - continued 8) The Install New Modem window will update again. Click on Finish to proceed. 9) The Modems Properties window should appear. Click on the Properties button.
Appendix A: Phonecell Digital Fax/Data - continued 10) The Standard 19200 bps Modem Properties window will open in the General tab. Set as shown with the com port you have selected. 11) Then click on the Connection tab. Set as shown below.
Appendix A: Phonecell Digital Fax/Data - continued 12) Click on the Advanced button. Set as shown. 13) Click on OK and Close to back out of each window. Your modem is now set up.
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