EcoWave Featuring the EcoTouch Installation, Operation & Maintenance Guide
Table of Contents Table of Contents ............................................................................................................... i Introduction...................................................................................................................... 1 Conventions Used in this Guide............................................................................................. 1 The EcoSmart Energy Management System .................................................................
Company Headquarters: Telkonet, Inc. 20800 Swenson Drive Suite 175 Waukesha, WI 53186 P (414) 223-0473 F (414) 258-8307 Customer Support: (800) 380-9640 Email: ecosmartsupport@telkonet.com EcoWave Featur ing EcoTouch IO&M Guide For Use w ith Fir mw ar e Ver sion 2.x Table of Contents Revision 2 Page ii EcoSmart Sales: (888) 703-9398 Email sales@telkonet.com Telk o net, Inc. 20800 Sw enson Dr ive, Suite 175 Waukesha, WI 53186 (800) 380-9640 w w w .telkonet.
Introduction Conventions Used in this Guide This is an informational tip, used to convey relevant but not necessarily urgent information. Sc reen and Tab Names This is a warning, used to convey important information. Screen and Tab names are underlined, as shown in this example: The Thermostat Status Screen shows all rooms and their status information at a glance. Field Names This is a strong warning, used to convey urgent and often safety-related information.
EcoWave Package Overview The EcoSmart Energy Management System The EcoSmart Energy Management System reduces HVAC energy consumption without interfering with occupant comfort. EcoSmart thermostats such as the EcoTouch automatically learn and adapt to the heating and cooling patterns of each room. For example, a room on the east side of a building will receive direct sunlight in the morning and will either need less HVAC heating or more HVAC cooling.
EcoWave Package Overview In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of the manufacturer could void the user’s authority to operate the equipment.
EcoWave Package Overview The EcoWave Package can be configured for many different HVAC scenarios. For example: One EcoTouch can control multiple HVAC systems, each equipped with an EcoSource, but all directed by a single EcoTouch display unit. This type of installation reduces the complexity of running multiple HVAC units in a single large space and eliminating the potential of opposing modes forcing equipment to compete against each other.
EcoSource Installation EcoSource Wiring The EcoSource controller connects to the HVAC system via standard wiring conventions, using 12-277VAC voltages supplied by the HVAC equipment. The EcoSource can accept three different power sources, which assist in scenarios where different components (heat, fan) are powered by different voltages. This simplifies installation on units such as fan coils. The EcoSource accepts standard thermostat wiring, typically 14-22 AWG.
EcoSource Installation High/Low Voltage Options High Voltage Installation Option (page 6) • • High Voltage is defined as 48 volt or greater. There are two installation options: Low Voltage Installation Options (page 14) • 1) JBOX with Vertical Mud Ring Mount: requires adapter plate as shown in Figure 2. 2) Factory HVAC Mount There are 3 options; select based on code and desired look: 1) Drywall mount: no conduit required; no JBOX adapter plate required.
EcoSource High Voltage Installation Figure 2: Telkonet JBOX Adapter Plate For all high voltage installations a single gang mud ring must be mounted VERTICALLY on a JBOX. A Telkonet JBOX Adapter Plate (see Figure 2) is required for all JBOX installations. CAUTION! • • • • • Weco terminal on-site wiring for high voltage installation is not allowed. You must use the preshipped 16-guage wired backplate provided by Telkonet.
EcoSource High Voltage Installation Installation Steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Ensure the JBOX has been installed with a vertical single gang mud ring. See Figure 3. Figure 3: Vertical Single Gang Mud Ring Turn off power at EcoSource or mounting location using a disconnect switch or breaker lockout/tag out on appropriate breaker panel. Test that power is off by using a voltmeter. Strip the LINE wire back 0.25 inches. Cap the LINE wire with a wire nut or electrical tape.
EcoSource High Voltage Installation Step 10 Figure 5: JBOX, Mud Ring, Adapter Plate Remove the safety screw from the left side of the thermostat using the hex wrench. See Figure 6. Safety Screw Tab Figure 6: EcoSource Side View Step 11 Step 12 Separate the high voltage back plate from the thermostat: Use a flathead screwdriver to GENTLY press the tab next to the screw hole to allow the thermostat to pop open. WARNING: Using too much force can break the tab.
EcoSource High Voltage Installation approved electrical connection inside the junction box. If a site-specific wiring diagram was provided, refer to this for wiring. If no diagram was provided, refer to Figure 7. . (If controlling proportional valve or ECM fan, see Appendix A.) Any unused wires must be capped according to NEC standards. 1 For variable output connections, see Appendix A on page 39.
EcoSource High Voltage Installation Table 1-Wiring: Pin Label on Backplate Function 1 R (Power) 12-277VAC power from HVAC, used to power the thermostat 2 C (Common) AC Common 3 AUX (Auxiliary) User defined 4 W1 (Heat) (Strip) Heat call or strip heat call (depends on programming) 5 Switched Power 1 (W1/Y1) Provides alternate power for W1 and Y1 6 Y1 (Cool) (Comp) Cool/Compressor call 7 G (Fan) Fan Call - Low speed Multi-use - depends on programming and site requirements: 8 O (B) (G2)
EcoSource High Voltage Installation Step 17 Figure 9: Backplate with UL-Rated Insulating Tape Line up the hinges on the thermostat to the notches on the backplate: Figure 10-Line Up Hinges on Right Step 18 Step 19 Press the right side of the thermostat tightly against the back plate. Slowly bring the left side toward the wall. Use care not to force the faceplate closed. If you encounter resistance, check to make sure no wires are pinched between components.
EcoSource High Voltage Installation Figure 11: Metal Pins Step 20 Step 21 Step 22 Step 23 Return the electrical circuit to operation. Remove all lockouts or tags from the circuit breaker and enable any disconnects. Verify the EcoSource thermostat display is active. Test all components to make sure that you can engage both the heat and air conditioning, and all supported fan settings (high, low, etc.). Wiring is complete.
EcoSource Low Voltage Installation Low Voltage Installation Always ensure power has been turned off before starting installation. EcoSource Low Voltage Required Equipment • • • • • • • • EcoSource (P/N: SS6500) EcoTouch (P/N: SS6560) Voltmeter Level Phillips Head Screwdriver Precision Screwdriver UL rated insulating tape Wire stripper • Wire nuts Additional Hardware Required for Drywall Mount • Four 50 lb.
EcoSource Low Voltage Installation Step 2 Step 3 Step 4 Turn off power at EcoSource mounting location using a disconnect switch or breaker lockout/tag out on appropriate breaker panel. Test that power is off by using a voltmeter. Remove the safety screw from the left side of the thermostat using the hex wrench. See Figure 13.
EcoSource Low Voltage Installation Figure 14-Wiring Step 15 Step 16 Step 17 Step 18 Starting at the bottom of the terminal block and working up, use a precision screwdriver to secure each of the wires into the appropriate pins on the terminal block. Low voltage only: Using 20-18 gauge wire, leave a minimum of 8” of spare wire exposed from the wall for connection directly to the thermostat’s back plate screw terminals. Low voltage only: Ensure backplate has appropriate jumpers between R, SW1 and SW2.
EcoSource Low Voltage Installation Step 23 Determine which end of the adapter should be situated on top, and which end should be situated on the bottom. As shown in Figure 16, the notch in the main display should be in the upper left corner, and the smaller, vertical rectangle should be in the lower right corner. Step 24 Figure 16: Determine Top & Bottom of Plate Mount the Telkonet JBOX adapter plate to the mud ring with two #6-32 1” screws. See Figure 17.
EcoSource Low Voltage Installation Step 26 Figure 18: Back Plate on Adapter Plate Connect each WECO terminal to the matching functional wire within the JBOX. Refer to Figure 19 and Table 2. (If controlling proportional valve or ECM fan, see Appendix A.) Any unused wires must be capped according to NEC standards. Figure 19: Wiring For variable output connections, see Appendix A on page 39. EcoWave Featur ing EcoTouch IO&M Guide For Use w ith Fir mw ar e Ver sion 2.
EcoSource Low Voltage Installation Table 2: Wiring Pin Label on Backplate Function 1 R (Power) 12-277VAC power from HVAC, used to power the thermostat 2 C (Common) AC Common 3 AUX (Auxiliary) User defined 4 W1 (Heat) (Strip) Heat call or strip heat call (depends on programming) 5 Switched Power 1 (W1/Y1) Provides alternate power for W1 and Y1 6 Y1 (Cool) (Comp) Cool/Compressor call 7 G (Fan) Fan Call - Low speed 8 O (B) (G2) (Y2) (Changeover) Multi-use - depends on programming and
EcoSource Low Voltage Installation Figure 20: EcoSource Backplate with UL-Rated Insulating Tape JBOX Using Horizontal Mud Ring Instructions (Preferred method for low voltage new construction) Requires: • • • Speed nut that accommodates a #6-32 1” screw. two #6-32 1-inch screws 1 hole to be drilled into backplate (drilling performed onsite or by Telkonet Production prior to shipping if requested in advance.) Step 30 Ensure the JBOX has been installed with a horizontal mud ring.
EcoSource Low Voltage Installation Step 32 Step 33 Step 34 Step 35 Step 36 Step 37 Step 38 Step 39 Step 40 Figure 21: EcoSource Backplate with Speed Nut and Drilled Hole Level the backplate using a pen level across the bottom of the backplate. Place the speed nut on the backplate in the position shown in Figure 21, with the prongs pointing inward toward the mud ring. Place the screw in the speed nut hole. Drive the screw into the mud ring.
EcoSource Low Voltage Installation Step 43 Step 44 Step 45 Step 46 Step 47 Step 48 Step 49 Step 50 Step 51 Step 52 Figure 23: Metal Pins-Use Care Slowly bring the left side toward the wall as shown. Use care not to force the faceplate closed. If you encounter resistance, ensure no wires are pinched between components and that no pins are bent. Once the thermostat has been snapped onto the back plate, use a hex wrench to insert the safety screw in the location shown in Figure 13 on page 15.
EcoSource Low Voltage Installation Table 3: J5 Connector Pinout Pin Wire Color Label on Backplate Function 1 OR GND Thermostat Signal Ground (not an earth ground) 2 BR +10V 10 Volts DC Output 3 RD NTC Probe 1 Temperature Probe 1 4 RD NTC Probe 1 Temperature Probe 2 5* WH 0-10v/4-20mA out 1 Analog Output #1 (VO model only) 6* BK 0-10v/4-20mA out 2 Analog Output #2 (VO model only) 7 BR CT Input 1 Current Transformer Input for Amperage 8 YL CT Input 1 Current Transformer Inpu
EcoTouch Installation EcoTouch The EcoTouch is a remote thermostat that communicates with the EcoSource via the wireless ZigBee mesh network. It comes with a built-in temperature sensor and IR occupancy sensor. An optional humidity sensor may also have been installed into the EcoTouch. EcoTouch Location Planning Actual thermostat mounting height can vary between sites depending upon furnishings and aesthetic considerations. The standard recommended height is approximately 60” from finished floor.
EcoTouch Installation Table 4: EcoTouch Mounting-Best Practices Mounting Best Practice Considerations If the occupants will likely be stationary… (e.g. sleeping in bed) Distance to Occupant If the occupants will move occasionally… (e.g. working at desk) If the occupants will move regularly… (e.g. walking in hall) Position within 0 – 9 feet of their expected location.
EcoTouch Installation Installation EcoTouch can accept 24VAC or 12-14VDC on J2. Use wire harnesses with red and black stripped wires and JARD J4021F transformers, both provided by Telkonet. (Exceptions may apply in certain circumstances.) Step 1 Step 2 Review table on page 25 to determine where the EcoTouch will be mounted. Remove the security screw from the EcoTouch (see Figure 25).
EcoTouch Installation Step 4 Lift the front plate up and off of the back plate as shown in Figure 27. Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Figure 27: Lift Up and Off Level the backplate on the wall. Mark the placement for the mounting screws. Mount the backplate to the wall using the mounting screws. Note the J2 pin as shown in Figure 28; this is the pin to which you will connect power. Note the J2 wires coming out from the wall. You will attach the J2 wires to the J2 pin.
EcoTouch Installation -If your power is an AC 24V transformer, then connect the red wire and black wire to the top 2 pins; it does not matter whether the red wire is on top and the black wire is in the 2nd slot from the top, or vice versa. -If your power is a 12-24VDC installation, then connect the black wire to the top pin (this is the “Ground” or “Common” pin) and connect red wire to the 2nd pin-the pin just below the top pin (this is the “Power” pin).
EcoTouch Guest Interface EcoTouch Guest Screen Controls & User Interface Figure 30: Guest Screen Controls The EcoTouch front panel controls are shown below. The Administration controls can be locked out of operation, so they are not visible until a specific unlock sequence is entered. Currently this is the 3-finger tap as referenced on page 31.
EcoTouch Guest Interface Weather Forecast • • • • • Provides a three day forecast Displays high and low temperature Displays weather graphic indicting weather conditions (sunny, cloudy, rainy, etc.
EcoTouch Pairing Device Association Reminder: associating devices must be done in this order: 1. 2. 3. 4. 5. 6. 7. 8. Set up EcoCommander. Hard wire EcoConnect coordinators to the EcoCommander. Create a network via the EcoConnect coordinator. Join routers (e.g. EcoSources) to the EcoConnect coordinator. Pair EcoTouch to EcoSource (see details below). Pair EcoContact to EcoSource (if applicable). Pair EcoSense to EcoSource (if applicable). Bind routers and end devices (such as Control4, Saflok, etc.
EcoTouch Configuration Changes EcoTouch Configuration Changes Change Channel 1. 2. 3. 4. 5. 6. 7. 8. On the EcoTouch, “three-finger tap” anywhere on the screen. The System Status screen appears. Press the Config button. Enter the password C57A Touch Enter. Touch Reconnect Touch Search When “Success” message appears, press Exit, press Exit on the next screen and Exit on the third screen. Unpair EcoTouch 1. 2. 3. 4. 5. 6. 7. 8. 9. On the EcoTouch, “three-finger tap” anywhere on the screen.
EcoTouch Configuration Changes Regular Maintenance Under normal conditions, a correctly deployed EcoSmart series will require no maintenance. Procedure: Visual Inspection Step 1 Verify that components have not been tampered with, destroyed or stolen. Step 2 Verify that the components are securely mounted on their respective surfaces. Step 3 Verify that the AC power is being supplied to the HVAC system. Step 4 Verify that the power/data wiring between the EcoSource and the EcoTouch are intact and connected.
Troubleshooting Problem HVAC unit does not operate. Potential Cause Potential Solution M ain electrical failure to the unit. M any units operate on 230 or 277VAC circuits, so although power is available to the 110VAC plugs in the room, the branch circuit supplying HVAC power may be interrupted. Dispatch maintenance. Verify mains continuity to the unit. GFI within the HVAC has tripped. Some models of HVAC systems (often PTAC/PTHP units) contain integral GFI (Ground-Fault Interrupt) systems.
Troubleshooting Problem Potential Cause Potential Solution Occupant returns to room and finds it too hot or too cold. During an Unoccupied period, the EcoSmart system allows the temperature in the room to drift away from the occupants’ setpoint. Telkonet’s RecoveryTime technology is enabled to return the room to the occupants’ setpoint within a time defined in advance by the property manager (this varies by property, but it usually between 8 and 20 minutes). Advise the occupant to wait 8 – 20 minutes.
Troubleshooting Problem Potential Cause The most common cause is that the EcoSmart system is designed to recover the temperature within a Comfort Zone. The Comfort Zone is programmable by Telkonet, and is chosen by management before installation. The thermostat may be programmed with settings not appropriate to the specific deployment scenario. Room does not achieve setpoint within RecoveryTime. Often an HVAC unit is in need of servicing.
Index Index Figure 1: Internal View EcoSource ............................................................................................ 5 Figure 2: Telkonet JBOX A dapter Plate ...................................................................................... 7 Figure 3: Vertical Single Gang Mud Ring ..................................................................................... 8 Figure 4: Determine Top & Bottom of Plate..........................................................................
Index Figure 30: Guest Screen Controls ........................................................................................... 29 Figure 31-Before Connecting ................................................................................................ 39 Figure 32-After Connecting .................................................................................................. 39 Table 1-Wiring: .........................................................................................................
Appendix A Appendix A Proportional Valve Control Applies only to the SS6000-VO model of thermostat Figure 31-Before Connecting Figure 32-After Connecting Connecting Pins Controlling the Cooling Valve with a 0-10 Volt Signal 1. Using the J5 Molex connector, connect Pin 5 to the Valve 0-10v input line. 2. Connect pin 1 (GND) to the Common line on the valve. Note: You must also jumper pin 1 to the 24v COMM if the valve is referencing 24v Common. Controlling Heating Valve with a 0-10 Volt Signal 1.
Appendix A Calibrate the Analog Output to 5.0V Equipment Needed: Voltmeter • • • • • • • • • Set voltmeter to DC Voltage. On J5, measure between Pin 1 (Orange) and Pin 5 (White). Change thermostat mode to OFF. Enter Advanced Command 35 01 and press ON/OFF. Enter Advanced Command 36 36 and press ON/OFF. This should cause your reading to go close to 5.0V. Change the value of 36 36 up or down a few values so it reads close to 5.0V.
