SS6010 EcoInsight+ Installation, Operation & Maintenance Guide Firmware Version 2.
Contact Telkonet .................................................................................................................. 2 EcoSmart Energy Management System......................................................................................... 3 Regulatory Compliance ........................................................................................................ 3 FCC Notice..................................................................................................................
Contact Telkonet Contact Telkonet Company Headquarters: Telkonet, Inc. 20800 Swenson Drive Suite 175 Waukesha, WI 53186 P (414) 223-0473 F (414) 258-8307 Customer Support: (800) 380-9640 Email: ecosmartsupport@telkonet.com EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Contact Telkonet Revision 2.1 Page 2 EcoSmart Sales: (888) 703-9398 Email sales@telkonet.com Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
EcoSmart Energy Management System EcoSmart Energy Management System Afin de se conformer aux exigences d'exposition RF MIC / FCC / ISED, cet appareil doit être installé pour fournir au moins 20 cm de séparation du corps humain en tout temps. FCC ID: XV6SS6010 The EcoSmart Energy Management System is designed to reduce HVAC energy consumption without interfering with an occupant’s comfort.
Electrical Ratings Electrical Ratings The units are rated for applications where electrical connections at J3 will either be to: 1) a Class 2 circuit, or 2) a Non-Class 2 (i.e. electrical light and power circuits). Accordingly, separate schedules are applicable for each type of installation. The rating schedule for Non-Class 2 installations is located on page 13. The rating schedule for Class 2 installations is located on page 20.
EcoInsight SS6010 Location Planning EcoInsight SS6010 Location Planning EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x EcoInsight SS6010 Location Planning Revision 2.1 Page 5 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
EcoInsight SS6010 Location Planning Figure 1: SS6010 Backplate Wire harness tables appear in the Pinout Tables section, beginning on Page 30. EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x EcoInsight SS6010 Location Planning Revision 2.1 Page 6 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
High Voltage Installation (Non-Class 2) High Voltage Installation (Non-Class 2) (Note: for Low Voltage Installation instructions, see page 16.
High Voltage Installation (Non-Class 2) 1. Ensure the JBOX has been installed with a vertical single gang mud ring. See Figure 15: Vertical Single Gang Mud Ring and Figure 17-JBOX Vertical Mounting Single Gang Mud Ring, both in Appendix B beginning on page 35. 2. Turn off power at SS6010 or mounting location using a disconnect switch or breaker lockout/tag out on appropriate breaker panel. 3. Test that power is off by using a voltmeter. 4. Strip the LINE wire back 0.25 inches. 5.
High Voltage Installation (Non-Class 2) Figure 3: JBOX, Mud Ring, Adapter Plate 10. Remove the safety screw from the left side of the SS6010 using the hex wrench. See Figure 4. Safety Screw Tab Figure 4: Thermostat Side View 11. Separate the high voltage back plate from the thermostat: use a flathead screwdriver to GENTLY press the tab next to the screw hole to allow the thermostat to pop open. WARNING: Using too much force can break the tab.
High Voltage Installation (Non-Class 2) 12. Place thermostat backplate against the JBOX adapter plate. The adapter plate and backplate holes should align if both are correctly oriented. See Figure 5. 13. Connect wires and harnesses as per the pinout tables in the Tables section, which begins on page 30. 14. Mount SS6010 backplate on top of JBOX adapter plate, using four #5 ½” coarse thread screws (or other appropriate mounting screws). Figure 5: Back Plate on Adapter Plate 15.
High Voltage Installation (Non-Class 2) Figure 6-Separate High and Low Voltage Wires Figure 7-Another View: Separate High and Low Voltage Wires For variable output connections, see Appendix B, page 35. 1. Ensure no airflow from JBOX or wall cavity is able to seep into the thermostat through the wire harness. Telkonet recommends the use of UL caulk or UL rated insulating tape as shown in Figure 8 to avoid false temperature readings. EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.
High Voltage Installation (Non-Class 2) Figure 8: Backplate with UL-Rated Insulating Tape 2. Line up the hinges on the thermostat to the notches on the backplate. See Figure 9 Figure 9: Line Up Hinges on Right 3. Press the right side of the thermostat tightly against the back plate. 4. Slowly bring the left side toward the wall. Use care not to force the faceplate closed. If you encounter resistance, check to make sure no wires are pinched between components. 5. Return the electrical circuit to operation.
High Voltage Installation (Non-Class 2) Rating Schedule – Non-Class 2 INPUTS: Input Type (i.e. Supply, Sensor, Communication) Communication Accessible communications: RS232 Power Supply Terminals J8, J9, J10, J11 J12 Input Rating 3.3 Vdc max. Class 2, SELV, Low Power (Less than 15 watts) See Note 4 5 Vdc max. Class 2, SELV, Low Power (Less than 15 watts) 30 – 277VAC J3-1 (R) and J3-2 (C) See Note 4 EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.
High Voltage Installation (Non-Class 2) OUTPUTS (+): Ratings Position Relay Terminal Current / power Voltage Load type 5A 125/250/277 VAC General use 10A 125 VAC General use 8A 277 VAC General use 1/10HP 125 VAC Motor 1/6HP 250 VAC & 277 VAC Motor 16A 277 VAC 1HP 250 VAC Resistive (including Fixed Electric Space Heating) See Note 2 Motor 1HP 277 VAC Motor ½HP 125 VAC Motor Action Type Design RLY1:J3-1 (R) and J3-3 (AUX) RLY1, RLY2, RLY3 RLY2:J3-5 (W1/Y1) and J3-4 (W1) Oper
High Voltage Installation (Non-Class 2) interrupts one pole of the supply circuit. Accordingly, the thermostat/relay is restricted to controlling fixed electric space heating loads with a single ungrounded conductor – such as loads connected to a 120 or 277 Vac circuit. Note 3: The total connected load of Relays 5, 7 and 8 should not exceed 16 Amps (through common terminal J3-9). Note 4: Wiring to J3 must exit the enclosure at Opening A of the backplate as shown in Figure 6 and Figure 7 (page11).
Low Voltage Installation (Class 2) Low Voltage Installation (Class 2) Always ensure power has been turned off before starting installation. Required Equipment SS6010 (included) Wire harnesses as applicable (included) Voltmeter Level Phillips Head Screwdriver Wire nuts Precision Screwdriver UL rated insulating tape Wire stripper Speed nut (if applicable) EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Low Voltage Installation (Class 2) Revision 2.
Low Voltage Installation (Class 2) Additional Hardware: Drywall Mount: VERTICAL JBOX Mount: HORIZONTAL JBOX Mount: 4 – 50 lb. EZ-Lock anchors and provided screws Telkonet JBOX Adapter Plate Two #6-32 1” screws Four #5 ½” coarse thread screws Two #6-32 1” screws Installation 1. If applicable, determine the location in the room where the thermostat will be installed. (See SS6010 Location Planning section, page 5.) 2.
Low Voltage Installation (Class 2) 5. Separate the back plate from the thermostat: Use a flathead screwdriver to GENTLY press the tab next to the screw hole to allow the thermostat to pop open. WARNING: Using too much force can break the tab. For drywall mounting instructions, see below. For JBOX vertical installation instructions, go to page 18 For JBOX horizontal installation instructions, go to page Drywall Mounting Instructions Requires four 50 lb. EZ-Lock anchors and provided screws 6.
Low Voltage Installation (Class 2) 19. Strip the LINE wire back 0.25 inches. 20. Cap the LINE wire with a wire nut or electrical tape. 21. Cut the COMMON wire so the copper is flush with the insulation. 22. Strip all wires except for COMMON back 0.25 inches. 23. Determine which end of the adapter should be situated on top, and which end should be situated on the bottom. 24. Mount the Telkonet JBOX adapter plate to the mud ring with two #6-32 1” screws. 25.
Low Voltage Installation (Class 2) 38. Slowly bring the left side toward the wall as shown. Use care not to force the faceplate closed. If you encounter resistance, make sure no wires are pinched between components and that no pins are bent. 39. Once the thermostat has been snapped onto the back plate, use a hex wrench to insert the safety screw in the location shown in Figure 10: Thermostat Side View on page 17. 40. Remove all lockouts or tags from the circuit breaker. 41.
Low Voltage Installation (Class 2) OUTPUTS (+): Terminal Position Relay RLY1, RLY2, RLY3, RLY5, RYL7, RLY8 RLY1:J3-1 (R) and J3-3 (AUX) Ratings per relay Max. Voltage 30 Vac/ Vdc, Class 2, SELV Max. current, A Max. power, VA Load type 100 General use 5 Action Type Design. Operating 1.C RLY2:J3-5 (W1/Y1) and J34 (W1) RY3:J3-5 (W1/Y1) and J36 (Y1) RLY5: J3-9 (G/O/W2) and J3-7 (G) RLY7: J3-9 (G/O/W2) and J3-8 (O) J3-9 (W2) and J3-10 EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.
Add-Ons Add-Ons About Wiring The SS6010 interconnects with the existing HVAC system via standard wiring conventions, using 24-277VAC OR 24VDC voltage supplied by the HVAC system itself. Note: The SS6010 does not allow three different power sources, as the SS6600 does. On the SS6010, all three poles must be connected to the same power source. The SS6010 does not support wiring directly, as the SS6600 does. Instead, we provide bare leads.
Add-Ons Beta ( 0 to 50 degrees C ) = 3892 degrees K nominal Other models may be compatible; provide model number and specifications. Analog Outputs See Appendix B CT Inputs All Models have 2 inputs. The CT inputs are commonly used for monitoring/alerting on fan motors, compressors or other equipment with excessive load or for determining a failure. The CT Inputs must be used with a compatible CT and sized appropriately for the load they will be connected to.
User Interface User Interface Panel Controls Front panel controls are shown below. Figure 12: User Controls and Icons The buttons on the SS6010 are designed to be easy to use and understand. Table 1: SS6010 Buttons Up/Down Arrows For occupants, the up and down arrows increment the setpoint temperature by one degree. On/Off Button The On/Off button typically toggles the power to the thermostat, but can be set to cycle the Heat/Cool/Off modes as well.
User Interface Figure 13: Soft Buttons The most common uses for the soft buttons are Fahrenheit/Celsius, Heat, Cool, Heat/Cool. Grey button: can be programmed for nearly any function the property chooses. The Maintenance Menu The Maintenance Menu is for approved staff to make adjustments to the operational settings of the SS6010. Figure 14: The Maintenance Menu Navigate the Maintenance Menu Procedure: Display and Navigate the Maintenance Menu as shown in Figure 14.
Troubleshooting Troubleshooting Problem HVAC unit does not operate. Potential Cause Potential Solution Main electrical failure to the unit. Many units operate on 230 or 277VAC circuits, so although power is available to the 110VAC plugs in the room, the branch circuit supplying HVAC power may be interrupted. Dispatch maintenance. Verify mains continuity to the unit. GFI within the HVAC has tripped.
Troubleshooting Problem Potential Cause Potential Solution Occupant returns to room and finds it too hot or too cold. During an Unoccupied period, the EcoSmart system allows the temperature in the room to drift away from the occupants’ setpoint. Telkonet’s Recovery Time technology is enabled to return the room to the occupants’ setpoint within a time defined in advance by the Property Manager (this varies by property, but it usually between 8 and 20 minutes). Advise the occupant to wait 8 – 20 minutes.
Troubleshooting Problem Potential Cause Potential Solution Occupant reports one mode (heating/cooling) works but the other does not. Heat pump jumper is reversed or changeover signal is backwards, or it may be that the heat/cool jumpers are reversed. Remove thermostat from backplate, and identify jumper J3. Insert jumper and replace thermostat. The most common cause is that the EcoSmart system is designed to recover the temperature within a Comfort Zone.
Troubleshooting Problem Potential Cause Potential Solution Thermostat reboots repeatedly The thermostat wiring is coming in from the J8 hole and is placed directly over the J8 pins on its way to the terminal block. Re-route the wiring along the bottom of the backplate until reaching the screw terminals. EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Troubleshooting Revision 2.1 Page 29 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix A: Pinout Tables Appendix A: Pinout Tables Table 2: J3 Thermostat Wiring Harness* Pin Label on Backplate High Voltage Wire color Low Voltage Wire color 1 R (Power) BLACK RED Power from HVAC, used to power the thermostat and AUX output 2 C (Common) WHITE BLUE AC Common 3 AUX (Auxiliary) BROWN BLACK User defined 4 W1 (Heat) (Strip) PINK WHITE Heat call or strip heat call (depends on programming) 5 Switched Power 1 (W1/Y1) ORANGE PINK 6 Y1 (Cool) (Comp) YELLOW YELLOW Co
Appendix A: Pinout Tables EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix A: Pinout Tables Revision 2.1 Page 31 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix A: Pinout Tables Table 3-J6 Pinout PIN SIGNAL COLOR 1 GND BROWN 2 +10V RED 3 AOUT 1 ORANGE 4 AOUT 2 YELLOW 5 NTC A1 GREEN 6 NTC A2 BLUE 7 NTC B1 PURPLE 8 NTC B2 GREY 9 CT A1 WHITE 10 CT A2 BLACK 11 CT B1 BROWN 12 CT B2 RED EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix A: Pinout Tables Revision 2.1 Page 32 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix A: Pinout Tables Table 4-J8 Pinout PIN SIGNAL COLOR 1 RS485N BROWN 2 RS485P BLUE 3 GND BLACK 4 3.3V RED EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix A: Pinout Tables Revision 2.1 Page 33 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix A: Pinout Tables Table 5-J11 Pinout PIN SIGNAL COLOR 1 GND BLACK 2 3.3V RED 3 RXD WHITE 4 TXD ORANGE 5 SW1 YELLOW 6 SW2 GREEN 7 SW3 BLUE 8 SW4 PURPLE EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix A: Pinout Tables Revision 2.1 Page 34 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix B Appendix B Proportional Valve Control EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix B Revision 2.1 Page 35 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix B Analog Outputs (VO model only) The Analog outputs can be used to control multiple functions. The desired function must be specified at the time of programming. 1. Fan Coils Variable Valve Control 0-10V or 4-20mA (Both Heat & Cool) 2. ECM Fan motor variable control between speeds. (0-10VDC) EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix B Revision 2.1 Page 36 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix C: JBOX Mounting Options Appendix C: JBOX Mounting Options Figure 15: Vertical Single Gang Mud Ring & Single Gang Junction Box Figure 16-JBOX Vertical Mounting with Double Gang Mud Ring, plus Adapter Plate EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix C: JBOX Mounting Options Revision 2.1 Page 37 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix C: JBOX Mounting Options Figure 17-JBOX Vertical Mounting Single Gang Mud Ring, plus Adapter Plate Figure 18-High Voltage with Low Voltage Connections to Separate Box, plus Adapter Plate EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix C: JBOX Mounting Options Revision 2.1 Page 38 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Appendix C: JBOX Mounting Options Figure 19-JBOX Horizontal Mounting Single Gang Mud Ring, plus Adapter Plate Figure 20-European Mounting (Horizontal), plus Adapter Plate EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix C: JBOX Mounting Options Revision 2.1 Page 39 Telkonet, Inc. 20800 Swenson Drive, Suite 175 Waukesha, WI 53186 (800) 380-9640 www.telkonet.
Section: “Appendix D: Types of Radio Modules” Appendix D: Types of Radio Modules Internal high-power: default External high-power: An optional external antenna is available for systems that will be enclosed inside metal HVAC systems to improve network reliability. See Figure 21 and Figure 22. Figure 21: High-Power Radio Module with Antenna Attached Figure 22: Radio Board Properly Seated EcoInsight+ SS6010 I, O & M Guide For Use with Firmware Version 2.x Appendix D: Types of Radio Modules Revision 2.
Regular Maintenance Regular Maintenance Procedure: Visual Inspection Step 1 Verify that components have not been tampered with, destroyed or stolen. Step 2 Verify that the components are securely mounted on their respective surfaces. Sensors may be mounted on walls or ceilings; either location is permissible and will have been determined during installation. Step 3 If applicable, verify that the AC power is being supplied to the HVAC system.
Maintenance Menu Maintenance Menu Table 6: Maintenance Menu Functions Menu Item Function Learn Used to associate the SS6010 to other EcoSmart wireless devices in the room, such as an EcoSense, EcoContact, EcoGuard, or EcoSwitch. For step-by-step instructions on associating devices, see EcoSmart Firmware 2.x Device Association Guide. Erase Will tell the SS6010 to forget all of the wireless devices it has been associated with, such as an EcoSense, EcoContact, EcoGuard or EcoSwitch.
Advanced Command Menu Advanced Command Menu Table 7: Advanced Program Commands Cmd # Function 01 Profile: Selects one of the three default configurations stored in the thermostat. Note that these default configurations are separate from the profiles available through Advanced Command 13 or EcoCentral. 02 Sets the desired relay configuration from available defaults. Relay Config -AdvCmd 02 Option to change between embedded default Relay Configs. Embedded options will vary per customer.
Advanced Command Menu Each SS6010 can hold 7 different collections of settings. Each collection of settings is defined as a “profile”. Typically each SS6010 will ship with at least 3 profiles pre-loaded into the thermostats memory. Most common will include: Sold- This profile contains the settings for operating when a hotel room is in the Sold state from a PMS. UnSold - This profile contains more aggressive setback temperature values because the room is not rented.
