conference CONFIDEA FLEX G4 USER & INSTALLATION GUIDE
Copyright Statement No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without the prior written permission of the publisher, except in case of brief quotations embodied in critical articles or reviews. Contents are subject to change without prior notice. Copyright © 2021 by Televic Conference NV. All rights reserved.
Introduction Getting started 6 About this manual 6 Compatibility 7 About Confidea FLEX G4 8 Safety Instructions Safety instructions 10 Safety 10 FCC & ICES Information 10 Conformity and Certification Info for Japan 11 Important Safety Instructions 12 Lithium Batteries 14 General Conformity Info 16 Power Connections 17 Components Introduction General System Architecture Wireless Access Point (WAP) 20 20 21 Introduction 21 Installation 21 Connections and Controls 23 RF Signal
Microphones 35 Introduction 35 Electrical and Acoustic Properties 35 Microphone Connector 36 Installation 36 Operation 37 Other equipment 38 Cables 38 Device to Interact with WAP 38 Installation Design Wireless network and frequency bands Wireless LAN Televic Confidea wireless system Frequency bands Connecting wireless units to the WAP LED Indications 40 40 41 41 44 44 Installation Process Mount the Confidea WAP 46 Location and Position of the Confidea WAP 46 Maximum Range Of The
INTRODUCTION This chapter will give you a short introduction to this manual and a general description of the Confidea FLEX G4 and its functionalities.
GETTING STARTED About this manual Throughout this guide we use different icons to designate different types of information: This is a note. A note gives additional information, such as the meaning of the color of the LEDs. A note also provides information that may only be applicable to some situations. This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you know of an option that you may find helpful. This indicates that something is very important.
Compatibility This user manual applies to the following products: Product Version WAP software version 1.00 WAP firmware version 1.00 Confidea FLEX G4 1.
ABOUT CONFIDEA FLEX G4 The Confidea Wireless G4 uses wireless technology to give you much more flexibility to set up your conference system. The basic system consists of the following elements: The Confidea Wireless Access Point (WAP) (A), which acts as a mini central unit. Multiple Wireless Units (WU)(B). Using the provided audio inputs and outputs (C), connect to different audio systems such as a handheld (wireless) microphone, a room audio system, a video conferencing system, etc.
SAFETY INSTRUCTIONS This chapter describes all safety instructions needed to use the Confidea FLEX G4 system. Read this before using the equipment.
SAFETY INSTRUCTIONS The safety instructions contain general safety guidelines that integrators, installers, operators, end users, and anyone else who installs or uses Televic Conference material is required to read and follow at all times. Safety All Televic Conference systems are state of the art devices and have been designed to meet all quality standards.
Consult the Federal Communications Commission’s manual “How to Identify and Resolve Radio-TV Interference Problems” This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s) and complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2.
Important Safety Instructions 1. Read Instructions. All the safety and operating instructions should be read before the product, device or system is operated. 2. Retain Instructions. The safety and operating instructions should be retained for future reference. The instructions should be kept in the vicinity of the product or system. 3. Heed Warnings. All warnings on the product and the operating instructions should be closely adhered to. 4. Follow Instructions.
product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions. 13. Power Lines. An outdoor system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outdoor system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them might be fatal. U.S.A.
a. When the power-supply cord or plug is damaged. b. If liquid has been spilled, or objects have fallen into the product. c. If the product has been exposed to rain or water. d. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.
Do not immerse, throw or submerge the battery in water OTHER Do not store the battery in a pocket or a bag together with metallic objects such as keys, necklaces, hairpins, coins, or screws. Do not short circuit (+) and (-) terminals with metallic objects intentionally. Do not pierce the battery with a sharp object such as a needle or a screw driver. Do not heat parts of the battery with heated objects such as soldering iron. Do not hit the battery with heavy objects such as a hammer.
The battery can be used within the following temperature ranges. Don't exceed these ranges. Charging temperature ranges: 5℃ ~ 45℃ Discharging temperature ranges: -20℃ ~ 60℃ Storing temperature ranges: 0°C ~ 60℃ Cover terminals with proper insulating tape before disposal. CAUTION ELECTRICAL MISUSE The battery must be charged with constant current-constant voltage (CC/CV). The charge current must be controlled by specified value in Cell specification. The cut-off voltage of charging must be 4.2 V.
ETSI EN 300 328 V.2.2.1 (2019-04) EN 301 893 V.2.1.1 (2017-05) EN 300 440 V.2.1.1 IEC 62368-1:2018 IEC 62368-3:2017 EN 62311:2008 Council Recommendation 1995/519/IEC EN 301 489-1 V.2.1.1 EN 301 489-17 V.3.1.1(2016-11) SO/CD 22259 Power Connections For permanently connected equipment, a readily accessible disconnect device shall be incorporated in the fixed wiring; For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Do not open the cabinet; refer servicing to qualified personnel only.
COMPONENTS A Confidea FLEX G4 setup consists of three elements: the Confidea G4 WAP, Confidea FLEX G4 units, a charging case. This chapter will describe these hardware components together with how you can use these components to match your needs.
INTRODUCTION General System Architecture COMPONENTS Confidea FLEX G4 is a wireless conference system offering conferencing capabilities over a robust wireless link. Depending on your licenses and configuration, these facilities include basic discussion, voting and/or language distribution. The units are table-top units that make a wireless link to a Wireless Access Point called WAP G4.
WIRELESS ACCESS POINT (WAP) Introduction All communication to and from the Wireless Units is controlled by the WAP. Installation WALL MOUNTING There are several ways to mount the WAP on the wall. USING THE HANG-UP FIXING HOLES The WAP can be mounted on the wall by means of the 2 curved fixing holes on the bottom of the device. To prevent accidents from happening, attach the device to the wall, taking into account the instructions in "Mount the Confidea WAP" on page 46.
Figure 1-3 How to fix the bottom of the Confidea FLEX G4 WAP to a wall. TRIPOD MOUNTING The WAP can also be mounted on a tripod. The adapter to be inserted in the access point has a UNC 3/8” screw thread. The thread depth shall be 10 mm maximum.
Connections and Controls Figure 1-5 Confidea WAP connections Figure 1-6 Confidea WAP LED Figure 1-7 Figure 1-8 Confidea WAP Discovery mode button WIRELESS ACCESS POINT (WAP) 23
1. Power Switch: The WAP can be switched on or off with the power switch at the back of the WAP. 2. LAN PoE: The LAN connection to a PC also serves as the power source of the WAP through a PoE+ cable. 3. Plixus conference network ports: Connection with the Plixus conference bus is done through RJ45 – connectors at the back of the WAP. 4. USB port: The WAP's storage can be extended by plugging a storage device into the USB port. 5.
LED Description Orange, blinking The WAP is updating. Orange, steady The system is updating. RF Signal Pattern Three antennas positioned in the WAP generate and receive an RF signal in a specific pattern. They maximize the number of signal paths sent in the air, and provide an omnidirectional radiation pattern, ensuring a range of 40 meter, or 130 feet.
WIRELESS UNITS Introduction The wireless units can be configured as Delegate, VIP, or Chairperson units. All are used for speech reinforcement in a conference room. The units that are configured as VIP are priority units. The units that are configured for Chairpersons are also priority units and are used to guide and control an ongoing discussion.
Figure 1-11 Back and left side view of the Confidea FLEX G4 Wireless Unit with all possible options N° Name Description 7 Headphones Connection of headphones to the Wireless Unit. Mono- and stereo headphones can be connector used. On both the left and right sides of the device, there is a headphone connector. Microphone Indication LEDs that show the status of the microphone: red = active, green = request. 8 status LEDs 9 USB-C connection Connects the unit to a power source, like a laptop.
Figure 1-12 Bottom view of the Confidea FLEX G4 Wireless Unit with all possible options N° Name Description 10 Batteries You can use one or two batteries. Using two batteries extends the time that the unit can be used. 11 Reset The reset button is used for troubleshooting. button Operating Distance The operating distance depends on the frequency setting of the WAP. The WDUs have to be at least 1.5 m from the WAP.
Start-up and Shutdown of Wireless Unit To start up a Wireless Unit, press the microphone button for a second. The three speaker LEDs and the two LEDs on the back of the unit turn green. During the connection process, the touch screen shows the start-up animation and then the connection animation [1]. The animation changes when the connection with a WAP is established [2]. The device now shows the normal screen [3]. When a device loses its connection, it tries to connect to the same WAP.
BATTERY PACK Introduction The battery pack is used with the Confidea FLEX G4 Wireless Units. Output voltage 7.2V Capacity 3350 mAh Charge time 2 hours Quick charge to 66% 1 hour Max charge voltage 8.4 V Charge current 1.7 A Autonomy ± 12 hours Charging cycles 500 full charges Read the safety instructions before using the lithium battery.
1. Test button: Push to check the capacity of the battery pack. 2. Capacity indicator: LEDs that show the capacity of the battery pack. 3. Clip: Locks/unlocks the battery pack in the Wireless Unit. Battery Charging and Handling Charge the Confidea battery pack immediately on receipt. Recharge the battery pack immediately when the remaining capacity drops below 20%. This is when the LED flashes red on the battery pack. Empty battery packs must be charged within 30 days.
Installation Figure 1-14 How to place the battery pack in the wireless unit. 1. Insert the part that has the contact metals first. 2. Then insert the clipping side of the battery until it clicks in place. Make sure the inserted battery is properly oriented. The capacity LEDs are visible when the battery is inserted correctly. The clip on the end of the battery is at the battery slot indication A/B.
BATTERY CHARGER The battery charger is used to charge the battery packs for the Confidea FLEX G4 Wireless Units. Controls and Indicators The battery charger contains: Figure 1-15 Back of the battery charger Figure 1-16 Front of the battery charger 1. LAN: The LAN connection to a PC also serves as the power source of the battery charger. 2.
Charging LEDs Every charging slot has its own dedicated charging LED which indicates the charging process of the battery. Charging LED Battery status Green fixed Battery is fully charged. Red fixed Battery is faulty. Green blinking (low intensity light) Battery is charging but battery level is below 75%. Green blinking (high intensity light) Battery is charging and battery level is higher than 75%. Orange blinking (all LEDs) Update process of charger is ongoing.
MICROPHONES Introduction Use the Confidea PLM401F (40 cm) removable microphone (Mike) with the Wireless Units. This microphone has a unidirectional response for optimum performance, even in noisy conditions, and has a very low susceptibility to RF-interference from mobile phones. Electrical and Acoustic Properties Parameter Value Transducer type Back electret (condenser) Operating principle Pressure gradient Polar pattern Uni-directional, cardioïd Nominal impedance Bias resistor = 1k2 Vdd = 3.
Microphone Connector Figure 1-18 Microphone connector Installation Microphone connecting to the unit. Make sure that the release button of the microphone (1) is positioned backwards, then insert the microphone into the Mike connector. The microphone can be removed by pressing the release button. N° Name Description 1 Release button When you press this button, the microphone can be removed from the unit.
Operation The microphone contains the following elements: Indicator ring: shows the status of the microphone Plug: attaches the removable microphone to the unit Release button: releases the microphone from the unit The color of the microphone indicator ring shows the status of the microphone. Below colors are the default. Depending on your settings, the information in the table may change. For more information on how to change these settings, please refer to the Confero manual.
OTHER EQUIPMENT Cables Network cables Shielded Cat5e Ethernet Limit the cable lengths to maximum 100 m. WAP powering cable* PoE+ or PoE passive *Contact Televic Conference to purchase the cable: conference@televic.com / +32 51 30 30 45 Device to Interact with WAP Use a laptop or PC to interact with and configure the WAPs and the Wireless Units. Go to the webserver and use the default IP 192.168.0.110 and the subnetmask 255.255.255.0.
INSTALLATION DESIGN This chapter describes how to set up the installation of the Confidea FLEX G4 system before you can physically install it. You will find more information on the technical details of the different components and how to combine and configure them.
WIRELESS NETWORK AND FREQUENCY BANDS Wireless LAN The wireless local area computer network is based on the IEEE 802.11 ac standard. This standard was developed by the IEEE (Institute of Electrical and Electronics Engineers) in order to insure inter-operability between different WLAN vendors. 802.11 Standard Release date Frequency (GHz) Maximum bit rate (Mbits/sec) Modulation type Wi-Fi 5 (ac) 2013 2.4/5 1300 OFDM Table 1-1 Wireless LAN standards The 2.
TELEVIC CONFIDEA WIRELESS SYSTEM The wireless network of the Televic Confidea wireless system is based on the 802.11 a/g standards. Additional protocols have been added on top of the 802.11 a/g standards to provide high robustness against interference from other wireless devices. These additional protocols also ensure a guaranteed quality of service for the audio streams on the wireless network. Frequency bands When buying a device, you have to do so for a specific region.
Region 5 (Africa + ROW): Egypt, Ethiopia, Kenya, Morocco, Nigeria, South Africa, Tunisia, Algeria, Ivory Coast, Mauritius, Uganda, Senegal, Tanzania, Azerbaijan, Iran, Jordan Region 6 (South America): Mexico, Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Jamaica, Panama, Peru, Puerto Rico, Uruguay, Venezuela, French Guiana, Honduras, Paraguay, Nicaragua The Confidea wireless system supports the following frequency bands for each region: Africa + South
Africa + South ROW America √ X X X √ X X √ X √ X X √ √ X √ X X 5720 MHz X √ X X X X 149 5745 MHz √ √ √ X X √ 153 5765 MHz √ √ √ X X √ 157 5785 MHz √ √ √ X X √ 165 5825 MHz √ √ X X X √ 169 5845 MHz √ √ X X X X 173 5865 MHz √ √ X X X X Channel Frequency EME 128* 5640 MHz X 132* 5660 MHz 136* North APAC JPN X X √ √ 5680 MHz √ 140* 5700 MHz 144* America *These channels are DFS channels.
CONNECTING WIRELESS UNITS TO THE WAP By default, the WAP automatically allows all units to make a connection. This is indicated with a blinking green LED. Just start the unit by pressing on the microphone button and it automatically connects to the WAP. If you do not want other units to connect to the WAP, push on the button on top of the WAP. This will only allow the known connected units to connect. This is indicated with a fixed green LED.
INSTALLATION PROCESS This chapter describes how to physically set up and install the Confidea FLEX G4 system. Here you can find all technical details needed to correctly install all Confidea FLEX G4 components.
MOUNT THE CONFIDEA WAP Location and Position of the Confidea WAP Attach the WAP to a wall or mount it on a tripod near the wireless units. Ensure a clear line of sight between the WAP and the Wireless Units. Obstructions can significantly reduce the RF signal strength and quality. Make sure that the reset button is accessible for troubleshooting. Keep the WAP away from power cables, cable trays and electric machinery. Keep the WAP away from metal objects, as this significantly reduces the signal quality.
3. Switch on the WAP. The white LED starts blinking, meaning that the system is booting. 4. When the LED turns green/blue, shining steadily or blinking, the device is active. 5. You can now turn on the devices by pressing the microphone button. When the LED does not turn green/blue or turns red, please contact your local support team.
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