IP172 I P - D E C T D e s k phone
Interference I nf or m a t i o n This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
FCC Part 68 and ACTA 1. 2. 3. 4. 5. 6. 7. 8. Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:3F8IPNANIP172. If requested, this number must be provided to the telephone company.
c) The USOC jack required [RJ45] d) Facility Interface Codes (“FIC”) [N/A] e) Service Order Codes (“SOC”) [N/A] f) The FCC Registration Number [US: 3F8IPNANIP172] 9. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
Table of Contents Getting Started 6 Packing List 6 Setup the base 6 Setup the deskphone 7 Registration 8 SIP account Configuration 9 Base Web interface 9 Retrieving the base IP address 9 Input SIP account information via web interface 9 Deskphone menu 10 Overview 11 Deskphone 12 Deskphone keys layout 12 Master Deskphone 14 Deskphone Menu tree 14 General Settings 18 Basic Call functions 18 Making calls 18 Making an external call 18 Anonymous call 19 Incoming calls 19 Answer an incoming call 19 Reject an inco
Getting Started Packing List The following components are included in your package: IP DECT Gateway IP172 DECT Deskphone AC Adaptor (6V, 0.5A) for Deskphone AC Adaptor (5V, 0.5A) for Gateway 1.5M Ethernet Cable (CAT 5) Quick Setup Guide Setup the base 1. Plug the adaptor (5V, 0.5A) into a power output and connect its power plug to the base 2.
Note: If inline power (i.e. Power over Ethernet) is provided, do not install the AC adaptor. Make sure the Ethernet cable and switch/hub are PoE compliant. The IP address of the base is assigned dynamically by default. Make sure the router’s DHCP server is on. When the base is powered up, the amber led will be amber colored. Once the network connection is established, the led will turn off. When the base obtains the IP address, the amber led will light up again.
Registration On the base: 1. Hold down the page key on the back of the base. 2. After the button is held down for five seconds, the amber led begins blinking amber and blue. The page key can now be released. The base is now in registration mode. On the deskphone: 1. If the deskphone has not registered to any base, it will show “Unregistered” on idle screen. 2. Press “OK” button on the deskphone to enter the main menu. 3.
SIP account Configuration The SIP account can be configured through IP DECT base web interface or deskphone menu. Base Web interface Retrieving the base IP address In order to access the web interface of the base, the IP address is required. This information can be obtained from a properly registered deskphone. Press “OK” button to enter the main menu. Using the up and down navigation buttons, highlight the icon “System” and then press the “Select” soft key. Select the item “Network settings”.
Enter display name, user id, password, SIP Server and Outbound Proxy server of the SIP account. Check the Active field to Enable/Disable. Press the “Save” button to confirm. If the SIP settings are configured correctly, the deskphone will now be able to make and receive VOIP calls. Deskphone menu On the deskphone, go to menu “Settings [ VOIP Account Setup”, Select a account to edit.
Overview Base Functions of registration/paging button on the base. Registration/Paging Button Status LED The registration/paging button is located at the right hand side of the gateway. When the gateway is powered up, the status LED will be on and in amber color for 5 seconds. After the initialization, the led status indicators are as follows: LED status Description Steady amber Network link is up Off Network link is down Blinking amber (0.
Deskphone Deskphone key layout Functions of Key on the deskphone Key Time Idle Menu Edit Off Hook Line 1 Key Short Line 1 Line 1 Line 1 ** Refer to MMI Line 2 Key Short Line 2 Line 2 Line 2 ** Refer to MMI Soft Key 1 (Left to Right) Short Logs Back Clear Soft Key 2 (Left to Right) Short Directory -- Abc Soft Key 3 (Left to Right) Short DND -- -- Soft Key 4 (Left to Right) Short Menu Select Save Cancel Short Direct Memory List on Display Direct Memory List on Display
Left Short Cursor Left Right Short Cursor Right Short Status Long Line Select before Call On Short 1 Long Direct Memory Short 2 Long Direct Memory Navigation Select (Backlight) Select on-screen option Select Text & Number 1 Dial Text & Number 2 Short 3 Long Direct Memory Short 4 Long Direct Memory Short 5 Long Direct Memory Short 6 Long Direct Memory Dial Text & Number 3 Dial Text & Number 4 Dial Text & Number 5 Dial Text & Number 6 Short 7 Long Direct Memory
* Switch upper case / lower case / first capital during phonebook name or handset name edit (ABC abc Abc) Short * Long Key Lock Short Voice Mail Outgoing Call Log Voice Mail Voice Mail Voice Mail Outgoing Call Log Headset ON Headset ON Short Headset ON Missed Call Log Headset ON Missed Call Log Short Volume Up Volume Up Short Volume Down Volume Down Short Speakerphone * Voice Mail (Backlight) Redial RJ9 Headset Missed Call Log Volume Up Volume Down Speakerphone Mute Short Short Spe
Call Forward Enables/disables call forward function provided by the SIP accounts DND Configures the DND functions provided by the SIP accounts (*) Call Waiting Enables/disables call waiting function provided by the SIP accounts Blocked Number Accesses the backlist of SIP accounts in the gateway (*) Intercom Calls another deskphone on the same Anonymous Call gateway Enables/disables anonymous call and anonymous call rejection of SIP accounts (*) Speed Dial Assigns frequently dialed numbers to a digit
Main Menu Sub Menu Function description Contacts Private Directory Accesses local phonebook, Maximum 150 entries Public Directory Accesses shared phonebook which is stored in the gateway, Maximum 300 entries Outgoing Calls Accesses outgoing calls list from the gateway Accepted Calls Accesses answered calls list from the gateway Missed Calls Accesses missed calls list from the gateway Voice Mail SIP Account X VM Accesses external voicemail box Settings Date & Time Sets date & time manually o
Main Menu Sub Menu Function description System Network Views the network settings of the gateway H/S User Password Changes deskphone user password. System Admin Password Changes the system Admin Password Firmware Version Current firmware version Firmware Upgrade Upgrades deskphone software Handset Factory Resets deskphone settings to factory default Default Status Base Factory Default Resets base settings to factory default SIP Account Status Views SIP Account information on the gateway.
General Settings Phone status Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP accounts status (registered/disabled). Select item “Network Status” to view the base network information. This includes base network type, IP Address, subnet mask, default gateway and DNS. Time and date Enter “Settings” menu, Select item “Date & Time”. To enter manually, select “Manual Setting”. Enter the date and time and then press “Save” soft key. The date format is DD/MM/YYYY.
To make an external call through default line: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list. Then press the Talk On key or OK key. The default outgoing line will be selected automatically for the call making. To select line before making an external call: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list. Select “Acc” soft key, select the desired line and press “Dial”.
Call Forward On the master deskphone, Enter “Services” “Call Forward” menu. Highlight the SIP account to enable/disable call forward, highlight & select the call forward options. There are 3 types of call forwarding options: 1) Call forwarding unconditional (Always) When this is enabled, the incoming call of this account will be forwarded to an external phone number.
Call Waiting When there is a call waiting, you can - press “Accept” soft key to answer the call waiting and put the current call on hold. - press “Reject” soft key to reject the call. Call Transfer During a conversation with an external call, users can press the “Tran” soft key, then enter calling phone number and press the “Tran” soft key to transfer the call nd to the dialed number immediately.
Account Settings SIP Account Setup: Users can only setup SIP Accounts via the Web GUI of the gateway View SIP Account Status: Users can view the status of the accounts which are associated with the deskphone. On the deskphone, go to the menu “Status” “SIP Account Status”. Network Settings Network setup: You can configure the network type of the base to have static IP address or obtain IP address from DHCP server.
Base: Hold down the page key for 60 seconds then release the key. The settings in base will go back to factory default. Firmware upgrade Deskphone: Go to the menu “System” “Firmware Upgrade”. The phone will check the availability of new software version. If new firmware is available, a popup window will ask “New Firmware is available. Upgrade now?” Select “Yes” soft key will automatically proceed with the software upgrade. Base: Open the web page of the base.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Telefield NA Inc.
Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship For how long after your purchase: • Two years, from date of purchase What we will do: • Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Locate your proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period.
• Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
Visit the RCA web site at www.rca4business.com Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Telefield NA Inc. 4915 SW Griffith Dr. #302 Beaverton, Or 97005 RCA is a trademark of RCA Trademark Management S.A., Used under license. © 2014. All rights reserved.
