IP Phone IP115/125
The RCA IP115/IP125 phone is designed for business environment use. It is a full-featured features of the IP115/IP125. IC CS-03 This product meets the applicable Industry Canada technical specifications. Le present matériel est conforme aux specifications techniques applicables d’Industrie Canada. The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface.
Getting Started About Illustrate Feature Highlights: Technical Features Connecting Your Phone Phone overview Understanding Buttons and Hardware Understanding Phone Screen Features Basic Call Handling Placing a Call Answering a Call Ending a Call Using Hold and Resume Transferring Calls Using Mute Do Not Disturb 3-way Conference Expansion Installation (only IP125 has this item) Expansion Settings(only IP125 has this item) Time & Date VOIP Call Forwarding Advanced Call Handling Hot Line Message Code Fuzzy Sea
Advance Settings Phone Setting VLAN Settings VPN Settings Dial Plan Global SIP Phone Maintenance Log Password Resetting to Default Settings Auto Provision FTP Upgrade TFTP Upgrade HTTP Upgrade Reboot Phone Status System info Appendix Auto Provision Configuration files on TFTP/HTTP/HTTPS/FTP Server Name of configuration file Normal Configuration file Broadsoft Configuration files Download a configuration file from the phone Extern.
Getting Started Packing List The following components are included: IP115/IP125 Handset & Handset Cord Setting up your IP115/IP125 This section introduces how to set up the phone with the components in the packing list: Connecting the Handset Cord Connecting to the Network and Power. Connecting the Handset and Headset (not included) as shown to the side: Note: A headset is not provided. Note:The IP125 has a EXT port which connect EM32 programmable key module.
Connect Network and Power Connect the phone to a Power over Ethernet enabled Hub/Switch/IP PBX using Ethernet cable. Alternatively, the phone can also be powered using an AC adaptor, which is sold separately. The LAN Port can also be connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as a PC. Connect the phone’s PC port to the computer’s network port using an Ethernet cable.
Overview 2 Lines Menu/Back Hold/DND Conference DIR/Toggle Mute/Cancel Volume Up Volume Down Speaker Voicemail Call Transfer Headset Hold 3 Lines Soft Keys Mute/Cancel Volume Up Volume Down r Speake Voicemail Redial Headset Hold 7
Num Screen Functions 1 2 3 Shows current time. When auto-answer is enabled, the screen displays “AA” 4 Time Auto-answer Missed calls or date Line status Shows the number of missed calls or show current date. Show the phone line status: LAN Dis connect 1) : Disconnected from the network. Peer-to Peer 2) : Only Peer-to-Peer call. 8001 3) : 8001 4) : Network is connected and the line is available. 8001 5 Softkey labels 5) : DND is activated.
Basic Call Handling Users can perform basic call-handling tasks using a range of features and services. Feature availability can vary; consult the system administrator or service provider for more information.
Tips • Users can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and then lift the handset or press the softkey, Headset or Speaker buttons. • To delete digits before dialing, press the Del softkey to erase. Answering a Call Users can answer a call by simply lifting the handset, or using the following methods to active the speakerphone, headset, or other options. Basic Call Handling Users can perform basic call-handling tasks using a range of features and services.
Ending a Call Hang up while using the Handset 1. Return the handset to its cradle, -or press the End softkey Hang up while using the Speakerphone 1. Press Speaker button, -or press Line button for the line that is active, -or press the End softkey Hang up while using the Headset 1. Press Handset button, -or press the End softkey Using Hold and Resume (Switch Calling Line) Put a call on hold 1. Press the HOLD softkey Hold a line and switch to another line 1.
Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call To talk to the transfer recipient before transferring a call (consult transfer) 1. Press the XFER softkey; 2. Enter the destination number; 3. Press the SEND softkey; -or wait five seconds(default)then transfer the call To transfer to an idle line or other number without talking to the transfer recipient (Blind transfer) 1. Press the XFER softkey; 2. Press the BLIND softkey; 3.
Enable Auto Answer on a group 1. Press MENU softkey or the OK button >Function setting >Auto Answer >Enable&Filter. 2. Select a Group on the list and press OK softkey .This feature will auto answer the call from the caller in the selected group only Device Press MENU softkey or the OK button >Function setting >Auto Answer >Device, select Speaker or Hand set to auto answer.
Expansion Installation (IP125 only) 1. Press MENU or OK button> Function Settings > Expansion Installation, 2. The phone will direct you to press one of the lit blue LCD buttons on the EM32 between 1 and 6. Pressing a key will cause it to flash red. Then press the OK button on the IP125. Expansion Settings (IP125 only) Mode – This determines the function of the programmable key. You can choose Asterisk BLF, Speed Dial Prefix, BLA or DTMF.
Time and Date Time and date are displayed on the IP115/IP125 idle screen. By default the date and time of the phone are configured manually, but users can set the phone to obtain them from a preconfigured SNTP server if desired. Please contact the network administrator if the time or date is incorrect. To change Time and Date via the phone interface: 7LPH W\SH 1. Press the Menu soft key >1.FUNCTION SETTINGS> 6173 5.TIME & DATE>OK.
Advanced Call Handling Hot Line The Hot Line feature allows the phone to dial a number automatically if it has Hot Line Enabled it will also dial the hot line number immediately if the Line 1 seconds after pressing the Line 1. 1. Press the MENU softkey or the OK button > Function setting > Hot Line/Warm Line; 2. Press the Enter softkey, use UP or down softkey to highlight Hot Line, press the Enter softkey to modify the number and enable/disable the feature. 3. Select Enable and enter the Hot Line number 4.
2. Press the Opt. softkey. 3. Select Add Group, press OK button or the Enter softkey; 4. Name the Group using the alphanumeric keys on the keypad. 5. Press the OK softkey to complete. Modify group 1. Press the MENU softkey >Phone book, -or press the DIR button > Personal Phone Book; 2. Press the Opt. softkey; 2. Select a Group, and press the Opt. softkey. 3. Select Modify Group, select a group then press OK button or press the OK softkey; 4.
Call from phone book 1. Press the MENU softkey > Phone book, -or press the DIR button > Enterprise Phone book or Personal Phone Book; 2. Select View ALL, -or select a contact in a group; 3. Select a contact, then press the DIAL softkey, (If there are multiple numbers of one contact, press the DIAL softkey to enter the call options interface, select the number and press the DIAL softkey) Modify the relative account of a contact 1. Open your web browser, enter the web interface.
View a Message 1. Press the MENU soft key. 2. Choose Messaging > Inbox. 3. Press OK to view. Note: Not all service providers will support this feature, please see your system administrator before use. Keypad Instruction Language To change the language via Phone interface 1. Press the Menu softkey>System Settings>Phone Settings>Language 2. Scroll through the list of available languages. The IP115/IP125 supports English, 3. Press OK button when the desired language is highlighted.
Note: Accounts need at least a User Name, Password and SIP1 server to work properly. Note:You can set a Global SIP replace accounts SIP,it can simplify the settings. Disable sip account 1. Press the Menu softkey 2. Choose System Settings > 3. Enter the password (The default is blank, just press OK if the password is unchanged) 4. Choose SIP > Accounts SIP 5. Choose Enable Account > Disable 6.
Reboot 1. Press the Menu softkey 2. Choose System Settings >Advanced Settings 3. Enter the password (The default is blank, just press OK if the password is unchanged) 4. Choose Reboot and press OK, then select Reboot to reboot the phone. Modify Password 1. Press the Menu softkey 2. Choose System Settings > Advanced Settings 3. Enter the password (The default is blank, just press OK if the password is unchanged) 4.
4.Press OK to save Backlight On/Off 1. Press the Menu softkey 2. Choose System Settings >Phone Settings >Backlight >Backlight. 3.Select Enable/All/Disable. 4.Press Ok to save. Note:If Enable is selected, users can set the backlight time out from System Settings>Phone Settings>Backlight>Time. Check the software version 1. Press the Menu softkey 2. Choose View Status > Software 3. Here users can view details on the phone software Check the status of an expansion module 1. Press the Menu softkey 2.
Check the lights 1. Press the Menu softkey 2. Choose Diagnose > Lights 3. Press the OK button and the phone will illuminate all of its button and screen lighting. Check the sound 1. Press the Menu softkey 2. Choose Diagnose> Audio 3. Press the OK button and the phone will will begin testing the speaker. Speak into the speakerphone or handset. The sound picked up by the mic will be played back through the speaker. Web Interface browser. Press the Menu softkey, select View Status then Network.
- On this screen users can select what kind of IP type to use, set the DNS, or manage ports and proxies. Please see the network administrator for assistance in using this page to work with the local area network.
for the SIP account to be used on the phone. Some accounts may require more information. Please see the service provider for help. Network Click on the Network tab on the menu bar to enter network settings in more detail.
DHCP IP Address Netmask Gateway Username (pppoe) Password (pppoe) MTU (pppoe) Primary DNS Secondary MAC Address HTTP Port Telnet Port SIP Account Set the phone to get IP info from DHCP server Set the IP used by the phone manually Set the Subnet mask manually Set the gateway manually The pppoe username The pppoe password The Maximum Transmission Unit for pppoe (default is 1500) The primary DNS server The secondary DNS server Display the MAC of the phone The default Web port is 80.
For each SIP account, users can modify the following parameters: Field Description Enable Enable/disable the line. Display Name What is shown as Caller ID when making a phone call Username Username provided by service provider Authenticate Name by service provider Password Password provided by service provider SIP Server Registration server, provided by service provider Register Expire Time How often the Phone re-registers with the server. Default is 3600.
Expansion Module The EM32 expansion module provides users of the IP125 with 32 more speed dial or BLF keys. Please see the section titled “Expansion Installation” for more details on how to set up this unit. Expansion module Key Each Expansion module supports 32 keys. Mode Five modes: --Speed Dial: Enable speed dialing in this key; --Asterisk BLF: Enable BLF in this key; --Speed Dial Prefix --DTMF --Asterisk BLA Account Select which SIP account is associated with this key. Name Description of this key.
Audio The IP115 and IP125 phones support the following voice codecs: G.722, G.711A, G.711U, G.723, ,G.729A and iLBC. You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. To enable/disable the codecs, click Audio on the menu bar.
Use the navigation keys to highlight the desired codec in the Enabled/Disable Codecs list, and press theWW/ XX to move to the other list. Click Submit to save the change. Note: The Audio Codec Selection can only be managed via the web interface. Favorite Ring Tone To upload a new ring tone, click the BROWSE.. Button, select a ring tone file from your PC and click upload. After the file is uploaded successfully, the file name will appear in the drop-down menu in the Ring Type section.
Group ID Description Group Name Unique ID number of the group Description of the group Name of the group After clicking submit, the group is automatically saved to the phone. Contact Users can add, edit and delete any contact in the phone book. The phonebook can store a maximum of 300 contacts.
Click PhoneBook on the menu bar and then click Contact. To add a Contact, click Add Contact. To edit an existing Contact, click . To delete an existing Contact, click . To delete all Contacts click Delete All Contact.
BanList You can add, edit and delete banlist in a phone book on web page of IP115. Click PhoneBook on the menu bar and then click BanList. To add a banned number, click Add BanList. To edit an existing banned number, click . To delete an existing BanList, click . To delete all banned numbers click Delete All BanList.
When adding or editing an existed banned contact, users can modify several parameters: BanList Serial Number Description First Name Last Name Mobile Number Home Number Account Unique ID number of the banned contact Description of the banned contact First Name of a banned contact Last Name of a banned contact Phone number of the ban contact Phone number of the ban contact Phone number of the ban contact Select the SIP account to associate with this banned contact Enterprise Phonebook An Enterprise Phonebo
Advanced Settings Phone Setting With the Advanced settings menu, users can modify the time settings, VLAN and VPN settings. Users can click Phone Settings on the menu bar to modify the following parameters: Phone Setting DTMF The DTMF transmission mode. RFC 2833, Inband, or SIP Info. BackLight The backlight of the phone LCD screen. Set Time Mode Setting the clock mode. SNTP server, SIP Server or manual settings.
Daylight Saving Time Time Format Time Zone-GMT Enable/disable automatic daylight savings adjustment for the clock. 24 hour time format or 12 hour time format Users can set the proper time zone. This feature only applies when using the SNTP or SIP server modes. Manual Setting Users can input the correct time manually. This setting only applies when using the manual time mode.
Users can click VPN Settings on the menu bar to modify the following parameters: VPN Setting Enable VPN VPN Type: VPN Server Addr VPN User Name VPN Password Enable/disable VPN for phone and pc There is two choose you can choice.
Dial Plan To set up a dial plan, click Dial Plan on the menu bar. Click “add rule” to entry this interface. From here users can set up dial plans for their phone by setting up the following parameters: Dial Plan Setting ID Dial Plan ID IP The IP address of the phone to be called. Numbers needed in the pre-dial sequence. After a pre Called Insert Number Position Number Called Delete Number Position Length 38 string. Enable/disable called insert number. Position in which the number will be inserted.
Note: Users can add code and delete code at the same time. First, add any code changes needed. Then, based on the numbers added, decide the position and length of the code to be deleted. Global SIP Users can also setup the SIP server on Global SIP by clicking on Global SIP in the menu bar. Phone Maintenance Log Should a user or system administrator need to troubleshoot the phone, creating a log can help with that. Click Phone Maintenance then Log on the menu bar.
Password Password users can also change the password used to log in to the advanced features on web interface.
Press the ‘Reset to Factory Setting’ button, then reboot the phone. All settings will revert to the factory default. Auto Provision When auto provisioning is set up for this phone, it will automatically check for updates to the software or kernel. For more information, please see the appendix of this booklet or ask the system administrator.
When using auto provisioning, users and system administrators can set the following parameters: Auto Provision Auto Provision Protocol Software Server URL Username Password Auto Download Software Auto Download Kernel Auto Download Config File Broadsoft Compatibility Auto Download Expansion Auto Download Personal Phonebook Booting Checked Auto Provision Freqency Auto Provision Time AES Enable AES Key Auto Provision Now 42 Enable/disable auto provision by selecting on/off The protocol used for auto provisio
FTP Upgrade Users can click Phone Maintenance on the menu bar then FTP Upgrade to input the following parameters: FTP Upgrade Server IP Filename Username Password Software Upgrade Kernel Upgrade The IP address of the FTP server Phone Book EXT Module Update/backup the phonebook of the phone Update/backup the expansion module of the phone The username provided by FTP server The password provided by FTP server Upgrade the software of the phone Upgrade the kernel of the phone 43
TFTP Upgrade Users can click Phone Maintenance on the menu bar then TFTP Upgrade to input the following parameters: TFTP Upgrade Server IP Filename Software Upgrade Kernel Upgrade The IP address of the TFTP server Phone Book EXT Module Update/backup the phonebook of the phone Update/backup the expansion module of the phone 44 Upgrade the software of the phone Upgrade the kernel of the phone
HTTP Upgrade Users can click Phone Maintenance on the menu bar then TFTP Upgrade to input the following parameters: HTTP Upgrade Select a File Software Upgrade Kernel Upgrade HTTP Upgrade the software of the phone Upgrade the kernel of the phone Phone Book EXT Module Upload/download the phonebook of the phone Update/backup the expansion of the phone 45
Reboot Click Phone Maintenance on the menu bar, then Reboot. Clicking the Reboot button will restart the phone remotely. Phone Status Click Phone Status on the menu bar to see the current status of the phone.
System info Click Phone Status on the menu bar to see the system information like software version and kernel version.
Appendix Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled, the IP115/IP125 will automatically check the software and kernel version, so pre-configuration on the provisioning server will have to be done first. Auto Provision for Software: 1. Create a notepad file named“F000X00.cfg”(the “X” is decided by the model of the IP phone used, for example, if the model is IP115, the file name is “F000115. cfg”); *Named rule of the file: F00115.
*Please note that if the version is not older than (or the same as) the one on the phone, auto-provisioning of the software would be not available. 3. Next, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning server and complete the pre-configuration steps. Configuration files on TFTP/HTTP/HTTPS/FTP Server Name of configuration file: The configuration file on the provisioning server is named like the MAC address of IP phone itself.
3. To use this file to auto-provision, modify it and rename it to the MAC address of the IP Phone with .xml suffix. Extern.xml file on TFTP/HTTP/HTTPS/FTP Server The Extern.xml includes the settings of programmable buttons on the phone and all Expansion Modules. All the phones can download the settings from a same file and they will have the same settings (for example, Speed-dial, BLF and so on). *Users can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.
Automatic Provisioning using DHCP Option 66 The following steps will describe auto-provisioning by TFTP. Users also can use HTTP and FTP for auto-provisioning with RCA IP phones. DHCP Server: (Microsoft Windows 2003 server) 1. Start up the DHCP Management Console; 2. Expand the DHCP scope which will contain the phones 3. Right-click on the Scope Options node 5. In the General tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name” 6.
5. Click Submit to save changes. IP Phone: 1. Input the IP Phone’s IP Address in browser; 2. Enter user and password (default: root:root) then open the web page; 3. Click Phone Maintenance and select Auto Provision; 4.
It supports three protocols in Auto-Provisioning: TFTP, HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201 (192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: The user to login FTP/HTTP/HTTPS server Password: The password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP).
Auto Provision Time: The time to execute auto-provision.
3. Attributes 3.1 Common Attributes Abbreviation Name Description cn company commonName company gn homePhone givenName homeTelephoneNumber Full name of the user. Company or organization name First name Home Phone number 3.2 LDAP 3.2.
(!(cn=%s)) 3.2.2 LDAP Number Filter (ipPhone=%s)) Default Value: Examples: (|(telephoneNumber=%s)(Mobile=%s)(ipPhone=%s)) Returns all LDAP records which have the “telephoneNumber” or “Mobile” or “ip(&(telephoneNumber=%s)(sn=*)) 3.2.3 Server Address Description: This setting refers to the DNS name or IP address of the LDAP server. Default Value: 0.0.0.0 Example: 192.168.1.100 ldap.company.com 3.2.4 Port Default Value: 389 3.2.
by entering providing the following search base: OU=Development, O=COMPANY. Other examples see below. Default Value: Examples: o=UNIVERSITY OF NEW ORLEANS,c=US o=SFU,c=CA dc=escene,dc=cn 3.2.6 User Name Description: This setting specifies the bind “Username” for LDAP servers. Most LDAP servers allow anonymous binds in which case the setting can be left blank.
Valid Values: Space separated name attributes, see examples below. Default Value: Examples: cn sn displayName Requires “cn”, “sn” and “displayName” fields for each LDAP record. givenName Requires “givenName” field for each LDAP record. vorName nachName Requires “vorName” and “nachName” fields for each LDAP record. 3.2.
3.2.13 LDAP Lookup for Incoming Call Description: This setting can be used to enable calling line identification using LDAP. When the setting is enabled, the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly. Valid Values: , Default Value: Disabled 3.2.14 LDAP Sorting Results Description: This setting is for sorting the search results.
LDAP Lookup for Incoming Call: Enabled LDAP Sorting Results: Enabled LDAP Lookup for PreDial/Dial: Enabled 4.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Telefield NA Inc.
Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship For how long after your purchase: • Two years, from date of purchase What we will do: • Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Locate your proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period.
• Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be neccessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
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