Equipment Approval Information Your telephone equipment is approved for connection to the Network and is in compliance with parts 15 FCC Rule. Notes *This equipment may not be used on coin service provided by the telephone company. *Party lines are subject to state tariffs, and therefor, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
This is a class B device, in a domestic environment; this product may cause radio interference, in which case the user may be required to take adequate measures. To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol.
Assembling IP120 ..................................................................................... 8 Configuration and Registration.................................................................... 9 Basic Configuration via Web Page .........................................................10 Basic Configuration using phone keypad ................................................13 Overview ........................................................- 15 Keypad .............................................
Answering an incoming call............................................................. - 33 Rejecting an incoming call .............................................................. - 33 DND............................................................................................ - 33 Call Forward ................................................................................. - 34 Auto Answer................................................................................. - 35 Call log ................
Reboot ........................................................................................ - 43 Reset to Factory............................................................................ - 43 Firmware Update and Autoprovisioning............................................. - 44 Decryption ................................................................................... - 45 Keys configuration ..............................................................................
Packing List The following components are included in your package: IP120 Handset & Handset Cord AC Adaptor Ethernet Cable Quick Start Guide Assembling IP120 This section introduces how to assemble the phone with the components in the packing list: Connect Handset; Connect Network and Power. Connect Handset and Headset, as shown below: Note: headset is not provided.
supplied) or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use. Note: If inline power is provided, do not install AC adapter (not provided). Make sure the Ethernet cable and switch/hub are PoE compliant. The Internet Port can also be connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PCs.
Configuration and Registration Some simple configurations are needed to get your phone ready for making calls: network and account information must be correct. If you are not an administrator, please contact your internet administrator or service provider for more details. Basic Configuration via Web Page IP120 features an embedded web server to help administrators and users configure, manage and use their phone in an intuitive and simple manner. The phone’s web server can be accessed with any web browser.
Note: Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. Please contact your network administrator. Account Settings The phone attempts to register to the SIP server using the account data provided by automatic or manual initialization. Choose Account -> Account Settings. Select Account to Account 1.
Account Active You can choose to Enable/Disable the account respectively. Label The name shows on LCD Display Name The local phone name showing on the other phone when calling. Register Name Register name, provided by ISP. User Name User name, provided by ISP. User Password User password provided by ISP. SIP Server SIP server address provided by ISP SIP Server Port SIP server port provided by ISP. Default is 5060. Fill the fields and press the “Save” button.
Basic Configuration using phone keypad You will need admin privilege to perform this and other configurations. By default the phone will be in user mode, so you will need to perform a simple procedure to switch to admin mode. Change phone to admin mode: Press MENUÆ7.User type. Press right navigation key until you see “admin” on the screen. Then press the down key to be prompted for the password. It is “admin” by default. Type and press OK. Network Settings: Press MENU->3.Settings->2.Advanced->OK.
Once you finish all admin related tasks you should change back to user mode with the same procedure.
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LEDs Table 1 Line Keys LED Status Description Steady blue The account is active Blinking blue There is an incoming call to the account, or there is a call on hold Off The phone is in idle status whatever registered /unregistered Table 2 Power Indication LED LED Status Description Steady orange when new messages or new missed calls Blinking orange When there is an incoming call or when a call is muted Slow When network is not available or sip server failure blinking orange Off in idle mode
Call muted Missed calls Call in Call out Call forward Do not disturb function activated Auto answer activated Voicemail Call on hold Flashes when internet is disconnected User Interface There are two ways to customize specific options on your phone: Using keypad and display of the phone. Using Web user interface in an Internet browser from your PC; please refer to “Configuration and Registration” to get into the Web interface.
--Forward √ √ --Call Waiting √ √ --Function Keys √ √ --Send Key √ √ --Hot Line √ √ --Anonym Call √ √ --DND √ √ --Logs Setting √ √ Basic Phone Functions --Language √ --Time & Date √ √ --Ring Tone √ √ --Phone Volume √ Advanced Phone Functions --Accounts √ √ --Network √ √ --Reset Factory √ --Set Password √ √ --Set AES Key √ √ --Auto Provision √ √ Other Features --Messages √ --History √ √ --Directory √ √ --User Mode √ - 18 -
Note: 1) The above table only indicates most of phone functions rather than all of them. Please refer to next chapters for more details. 2) Some functions are password protected. In this case when you are prompted for a password make sure to introduce one in accordance with active User Type The default administrator password is admin.
Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: IP MAC Firmware Network: MAC, LAN, Netmask, Gateway, DNS, etc Phone: Model, Hardware, Firmware, Product ID and MAC Accounts: The 3 SIP accounts status To check the Phone Status via Phone interface: Press OK button to check the IP. Use the navigation keys to check the other information.
Language The default Phone interface language is English. It also supports French, Spanish, Dutch, German, Italian, Portuguese, etc. You can change the language for the phone user interface. Please notice that language of the web user interface is independent of that of phone user interface. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded on the phone.
Time and Date Time and date are displayed on IP120 idle screen. By default the date and time of the phone are configured manually, but you can set to obtain them from a preconfigured SNTP server, if needed. Please contact your system administrator if the time or date is incorrect. To change Time and Date via the Phone interface: Press menu soft key ->3.Settings->1.Basic->2.Time & Date->OK. If SNTP is chosen, the phone will automatically get the time from an NTP Server.
Note: By default date and time setting is set to “Manual”. Audio Settings Volume Handset, speaker, headset and ringer volumes can be adjusted independently. To adjust the volume in idle mode: Press menu soft key->3.Settings->1.Basic. Scroll to 4.Phone Volume, and press OK button. Select the item you wish to adjust and use volume. Volume Down and Volume Up or left and right navigation keys to increase or decrease Press OK button to save volume change or press Back soft key to cancel.
To select Ring Tone Type via Phone interface: Press menu soft key->3.Settings->1.Basic->OK. Scroll to 3.Ring Tone, and press OK button. Use the up and down navigation keys to highlight your selection. The tone will be played. Press OK button to save the change or MENU to cancel. Codec Selection IP120 supports the following voice codecs: PCMU, PCMA, G.729, G.722, G.726, iLBC, iLBD-20 You can enable/disable the desired codecs via Web interface.
Note: Codec Selection can only be done via Web interface. Contact Management Edit/Add/Delete Contacts IP120 features a 300 entries local phonebook and 10 additional speed dial keys. . With the local directory you can: - add, - edit, - delete, - dial, - search for a contact in this directory. -create groups of contacts Phonebook includes Directory and Blacklist. To add a contact via Phone interface: Press Dir soft key -> 1.Directory or Menu soft key ->6.Directory-> 1.Directory.
To add a Group via Phone interface: Press Dir soft key -> 1.Directory or Menu soft key ->6.Directory-> 1.Directory. Press the Group soft key to enter to the Add Group page. Enter the group name and choose associated ring tone. Press Save soft key to save. To configure the speed dial keys via Phone Interface: Press Menu soft key->2. Features->3.Function Keys->2.
Make the desired changes, press Save soft key, or press Back soft key to return to previous menu. To move a contact to the Blacklist via Phone interface: If you add a contact to the blacklist your phone will automatically reject all calls from this contact. Press Dir soft key -> 1.Directory or Menu soft key ->6.Directory -> 1.Directory Use the Up/Down navigation key to highlight the contact list (e.g. 1.Contacts) and press ok button.
Press Dir soft key -> 1.Directory or Menu soft key ->6.Directory -> 1.Directory Press the Search soft key Enter the contact name to be searched and press OK soft key. Contact list will be searched for matching records. Basic Call Functions Outgoing calls Call Devices You can make a phone call via the following devices: Pick up the handset, Press Speaker button, icon icon will be shown on the idle screen. will be shown on the idle screen.
There are several ways to initiate a call: 1. Press an available line button and dial the number you want to call, or 2. Dial a number and select the audio device, or 3. Go to Directory, use the navigation keys to select the desired contact, or 4. Enter the call history interface, then use the navigation keys to make your selection or 5. Press a Line key which has been set as speed dial button or 6. Long press on a digit key that has been set as speed dial key. To terminate a call you can: 1.
Hot Line Hot Line allows your phone to dial a number automatically if it has been off hook for a specified time period and no keys have been pressed. Both destination number and timeout can be configured. The service is enabled if Hot Line Number has been configured. To set the hot line number via the phone interface: Press Menu soft key ->2.Features ->5.Hot Line to enter the configuration page. Enter the hot line number and press up/down navigation key to select HotLine Delay.
2) Use left or right navigation keys to select the account to be anonymous, you can choose the Line ID. 3) Press down navigation key to display Anonym call, then press left or right navigation keys to enable/disable the anonymous call function. 4) If you want to perform this function locally, press OK to save your changes. 5) If you would like to activate this function in your service provider please press down key and enter the Anonym On Code and Anonym Off Code.
Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of dialed digits. Dial plans can be used for least cost routing, dialing convenience or to prevent users from calling specific numbers or groups of numbers. Dial plans require admin or var privilege. To configure the dial plans through Web interface, choose Phone -> Dial Plans The entire dial plan is enclosed in brackets ().
Hook Off tmo: Timeout for the unit to go back to standby mode after hook off Hook Off tmo Enable: To enable/disable the Hook Off tmo. Incoming calls Answering an incoming call 1) Lift the handset or press Speaker button to answer using the speakerphone, or press Headset button to answer using the headset. 2) If you are already talking on the phone, press the corresponding line key or OK button to answer the new call.
codes to the server, and the server will turn on/off the DND function. In this case, any calls addressed to the phone’s extension will be rejected by the server automatically, and will not be included in the Call History. Note: When DND is locally enabled, the corresponding icon will be shown on the display Call Forward This feature allows you to divert an incoming call to another phone number e.g. a cell phone or voice mailbox.
2. You can quickly enable/disable Forward by pressing down key from idle mode. Forward type and target number will be the last ones configured using the menu. 3. Only admin/var can set the On/off codes. Make sure the right User Type is active. 4.
Call log IP120 can store up to 100 calls in its Call log. There are 5 different lists: • All calls • Forwarded calls • Missed calls • Received calls • Dialed calls The call logs can be accessed through Web interface (Contact -> Phone Call Info). In the next paragraphs we will explain how to access them from the phone interface. Accessing Call log You can access the Call log by pressing the left key from idle mode.
Call list items management When you are in a call list, you can: 1) Dial current entry by pressing the Send soft key, or 2) Store it in Directory by pressing Option soft key and select “Add to Contacts”, or 3) Delete it pressing Delete soft key During an Active Call Mute This function allows you to mute the microphone of phone during a call; you cannot be heard by the other party. You can still hear all other parties while mute is enabled.
In this situation, user can: 1) Accept the second call using the OK key. The first one will be put on hold automatically. Or 2) Reject the call using Mute/Cancel button Call Waiting Configuration To configure Call Waiting via Phone interface: 1) Make sure active User Type is admin or var 2) Press Menu soft key->2.Features->2.Call Waiting. 3) Use the left or right navigation keys to enable/disable call waiting feature. 4) Use the navigation keys to enable/disable the Play Tone option.
New voice messages can be indicated both acoustically and visually as described below: z The idle screen will indicate the new voice messages. z Voicemail button backlight will be on. z The orange LED of the phone will be steady on. Voicemail settings To configure the Voicemail code via Phone interface: 1) Press Menu soft key->4.Messages-> 2.Set Voice Mail. 2) Use the navigation keys to highlight the Line you want to set, enter the number to connect to your system voicemail.
2. If you have more than one account set on the phone, when pressing the Voicemail key you will be calling the active account mailbox. Advanced Functions Account Setting Please refer to “Configuration and Registration” chapter for the basic account setting information. The following table lists the parameters in Advanced Account Setting section of the web interface. Field Name Description Local SIP Port Local SIP port. The default value is 5060. DTMF Type Select DTMF type.
Network Settings Please refer to chapter “Configuration and Registration” for the Basic Network WAN setting information. In the next paragraphs we will describe other Network related settings. Advanced Network Settings VLAN VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain, regardless of their physical location. IP120 supports 802.1p and q packet tagging. VLAN ID and Priority can be set via phone or web interface.
802.1X IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It is part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN, either establishing a point-to-point connection or preventing it if authentication fails. It is used for securing wireless 802.1x access points and is based on the Extensible Authentication Protocol (EAP). This phone supports 802.1X.
2) Press Menu soft key->3.Settings->2.Advanced 3) You are prompted to enter the required password. 4) Scroll to Set Password option, then press OK button. 5) You are prompted to enter the Current PWD, New PWD and Confirm PWD. 6) Press OK button to confirm the change, or Back soft key to return to previous menu. To change the administrator password via Web interface: Go to Security -> Password Reboot You should reboot the phone when you are asked to, e.g.
It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. Note: If you perform factory reset, all current settings including contact list, call history, account settings, etc will be lost. Your phone will have to be configured manually or auto provisioning is used Firmware Update and Autoprovisioning The phone is delivered with pre-installed firmware. If you require updating the phone’s firmware, please contact your system administrator.
Note: 1. Any power interruption during the subsequent process will most likely lead to a flash memory error. As a result the system cannot boot up anymore. The procedure can be only conducted in Administrator Mode. 2. The upgrade priority is DHCP options, preconfigured URL . Decryption Your IP120 supports configuration file encryption for provisioning. In case encryption is used, AES key needs to be configured on the phone.
Programmable keys The keys from 0-9 (memory keys) on the keypad are editable. Users can customize specific features for these keys according to their needs. (The keys are only available when the phone is in idle mode).
Redial Note: Many of those features require IP PBX or service provider support and hence must be configured in the server first in order to work on your phone. Contact your system administrator or Technical support for more details. In addition, please note that not all the servers support the just above mentioned features Line The most frequent usage for line keys is assigning them one of the two possible user accounts for call management.
Forward Two use cases can be considered for this function. If a key is configured as Forward key: • When you press this key during an incoming call, you will be able to divert this call directly. Depending on your configuration you will be prompted to enter target number, or stored value will be used. This function can be used, for example, to divert certain calls to your voicemail • When you press it in idle status the phone will enter the forward interface.
To assign DND to a key via web interface: Go to Phone -> Function Keys (Line Key) Call Return Call Return function dials out the last number from which you received a call.
Prefix When you press a key in which prefix function has been set up, the phone will automatically dial the prefix and you will only have to dial the rest of your correspondent number to call him out. Prefix can only be assigned to the line keys.
I can’t get an IP address Make sure you have plugged the Ethernet cable into the WAN port. Make sure there is an available DHCP server on, and there are available IP addresses in the server. Try to set your WAN port to static IP client mode. During a call, I cannot hear any voice Make sure your handset is tightly connected with the phone. Check whether you have muted the conversation or not. Consult the outbound server details with your service provider.
will probably crash after the update. How to auto provision? Consult auto provision server address with your service provider.
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Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is plugged into AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You’re out of range of the base.
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• Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be neccessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLETO THIS PRODUCT.
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