UNISON BASE STATION U1000/U1100
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. Ce produit répond à la innovation, des sciences et de Développement économique Canada spécifications techniques applicables.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Equipment Approval Information 2 Mute 15 Introduction 5 15 15 Features 5 Do Not Disturb Line Privacy Connections and Setup 6 Hold 16 Base Layout 7 Transferring and Conferencing 16 Installing the Phone 8 Intercom Calls 16 Connecting your System 9 Caller ID 17 Updating your Extension List 10 Phonebook 18 Programming the phone 10 Answering System 19 Language 10 Playing/Deleting/Forwarding 19 Call Volume 10 Recording a Greeting 19 Ringer Volume 10 P
Introduction Caution: When installing and using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Unison 4-Line Phone is a full-featured phone ideally suited for home or office use. It is designed to receive calls on up to four incoming telephone lines and serve up to 9 extensions.
Connections and Setup Parts Checklist Make sure your package includes the following items: • Phone base • Handset • Handset cord • Power adaptor • 4x 2-line phone cords (U1000 only) • Stand Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. Telephone Jack Requirements To use this phone system, you will need an RJ11C (for a single line) or an RJ14C (for two lines) type modular phone jack.
Base Layout Extension Status Indicators 3 Soft Keys Digital Answering System Calls Ph.
Installing the Phone The U1000 may be connected to either two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to accommodate all four lines. The U1100 does not require connection to telephone lines. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk. Install 5 AAA-size alkaline batteries (not included) for backup power in the event of a power failure.
Connecting your System Once the U1000 phone is set up and has dial tone, it is ready to be wirelessly connected to the other U1100 phones and U1200 handsets that will make up your system. Once you have unboxed and plugged in your U1100 phone or U1200 handset, they will be ready to register to the base. To Register a U1100 Wireless Deskphone to the System 1. On your U1000 base, press the “Menu” softkey. 2. Using the directional pad, move the indicator to “Add/Remove Phones .” Press the “Select” softkey. 3.
Updating your Extension List When a handset or extension changes their name, that name will automatically be updated on the rest of the phones on the system. In certain situations, such as if a phone is temporarily removed from the system or otherwise unreachable, may require a manual update to the extension list names. 1. On your U1000 base, press the “Menu” softkey. 2. Using the directional pad, move the indicator to “Add/Remove Phones.” Press the “Select” softkey. 3.
1. Press the “Menu” softkey while in idle mode. 2. Using the directional pad, move the indicator to “Line Settings.” Press the “Select” softkey. 3. Move the indicator to “Ringtone ” and press the “Select” softkey. 4. This menu will allow you to control the ring tones on each line and the intercom. Using the directional pad, move the indicator to the phone line you wish to change the tone for. When selected, each line will play sample of the ringtone. 5.
4. Using the alphanumeric dial pad, enter a phone name up to 12 characters. More than one letter is stored in each of the number keys. For example, to enter “Lorraine,” press the 5 key three times for the letter L, press the the 6 key three times for the letter O, press the 7 key three times for the letter R, and so on. 5. When finished, press the “Save” softkey to save the name to your phone. If you make a mistake, press the “Clear” softkey to delete the previous character.
or not. If you choose “No”, the re cords will be saved in the call history. 1. Press the “Menu” softkey while in idle mode. 2. Using the directional pad, move the indicator to “Phone Settings.” Press the “Select” softkey. 3. Move the indicator to “No Unknown/Blocked” and press the “Select” softkey. 4. Choose “Yes” or “No” and press the “Select” soft key. Display Contrast 1. Press the “Menu” softkey while in idle mode. 2. Using the directional pad, move the indicator to “Phone Settings.
Reset Phone Settings This feature allows you to reset the menu to the original default settings. 1.Press the “ Menu ” softkey while in idle mode. 2. Using the directional pad, move the indicator to “ Reset Phone Settings.” Press the “ Select ” softkey. 3. Move the indicator to “ Yes ” and press the “ Select ” softkey. Confirm the action once more and the phone will reboot with the default settings.
2. Press the “Dial” softkey, press the Speaker button or lift the handset to take a line and the number will automatically be dialed. Press the “Clear” softkey to delete the previous digit and the “Home” softkey to cancel the call before dialing. Answering Calls When receiving an incoming call, you may: 1. Pick up the handset 2. Press the Speakerphone button 3. Press the Headset button 4. Press the Line button corresponding to the line the incoming call is on. This will activate Speakerphone mode. 5.
4. Choose “ Yes ” or “ No ” and press the “ Select ” soft key. Hold Placing a Call on Hold When on an active call, press the hold button to put the line in use on hold. The line indicator for the held line will flash red on each phone on the system. The caller will hear either your Music on Hold selection or a reminder beep, letting them know the call is still connected.
Caller ID Press the “Calls” softkey to bring up the Call History screen. This summary screen shows the current time, date and the phone number of the last 5 calls to this phone. Using the up and down keys on the directional pad, you can scroll through the call history. To redial a record, simply move the indicator to the desired call record and lift the handset, press the Speakerphone button, or press the Headset button. You may also press the corresponding PFK button to redial that record.
Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep. The caller identification information appears on the display after you hear the tone. Press the “Flash” softkey to put the current active call on hold and answer the incoming call. IMPORTANT: To use all the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service.
“View” softkey on the left side of the display. This will take you to the detailed view of the record. Press the “Delete” softkey. 2. You will be asked to confirm the deletion. Press the “Yes” softkey to permanently delete the record. Press the “No” softkey to cancel. Answering System Each extension on the system can have access to a mailbox of it’s own on the answering system. The Answering System can store approximately 200 minutes of messages, memos, and announcements.
and press the “Select” softkey. NOTE: The Announce Only option will not allow callers to leave a message after playing. 4. Select “Record Greeting” and press the “Select” softkey. 5. Record your message. Press the "Save" softkey. The greeting will play back for you and automatically save. If you are not satisfied, simply select the “Record Greeting” option again and re-record. Playback of a Greeting 1. Press the “Menu” softkey while in idle mode. 2.
5 After the feature is activated, return to the menu and highlight the “Set Passcode” option and press the “Select” softkey. 6. Using the key pad, enter your three digit passcode, then press the “Select” softkey. Accessing your messages remotely 1. From a phone outside of your Unison phone system, dial one of the phone numbers your system uses. When the Answering System answers, enter the number of the extension whose messages you wish to check. 2.
the U1000 automatically picks up a ringing line after the answer delay you programmed and plays the designated Digital Receptionist greeting. When a caller enters an extension number after hearing the greeting, the Digital Receptionist transfers the call to that extension. If the requested extension doesn’t pick up within 45 seconds, the Digital Receptionist takes the call back and plays the greeting again.
5. If you would like to delete this greeting, use the directional pad to select the “Delete” option. Confirm you selection by pressing the “Select” softkey. This will remove this greeting and replace it with the default greeting. Answer Delay In some circumstances you may wish to have the Digital Receptionist wait longer than the default 6 seconds before picking up. To change this setting: 1. Press the “Menu” softkey while in idle mode. 2.
A custom track or message played live through the auxiliary port; Or if you prefer, you can select no Music on Hold. Choosing the Music on Hold source 1. Press the “Menu” softkey while in idle mode. 2. Using the directional pad, move the indicator to “Music On Hold.” Press the “Select” softkey. 3. Move the indicator to “M.O.H. Source” and press the “Select” softkey. 4. Make your choice on which source you will use and press the “Select” softkey. Recording your custom Music on Hold 1.
You cannot be heard by the other party. • Make sure the handset or headset cord is inserted properly and securely. • Make sure the MUTE feature is not turned on. Phone does not ring. • Make sure the ringer is turned on. • Make sure the Do Not Disturb feature is not activated. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” • If the phone is an extension, make sure the phone is properly registered with the U1000 base.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modification not expressly approved by Telefield NA Inc. could void the user’s authority to operate this product.
be issued an RMA (Return Merchandise Authorization) number and be given instructions on how to submit your proof-of-purchase paperwork, And where to send your defective merchandise. You will be responsible for shipping the defective unit back to our warranty fulfillment center at your own expense. You are responsible for damage or loss during shipment so insuring the product during return shipping is highly recommended. • We will ship a replacement to you freight prepaid.
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. REPAIR OF REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TELEFIELD NA INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF OREGON.
