TECOM EG30WV Administrator’s Manual (ver.1.2.x) Copyright © 2006 by TECOM CO. LTD.
Administrative Guide Table of Contents Table of Contents 1. Introduction ......................................................................................................................5 2. Getting to Know the Router..............................................................................................7 2.1 Specifications........................................................................................................................................................... 7 2.2 Front Panel.
Administrative Guide Table of Contents 4.15 Mute ..................................................................................................................................................................... 18 4.16 On Hook Dialing.................................................................................................................................................. 18 4.17 Page Allow/Deny .....................................................................................................
GW 6000 Administrative Guide Table of Contents Appendix 2.2 Flowchart............................................................................................................................................... 94 Appendix 2.2.1 Automated Attendant ..................................................................................................................... 94 Appendix 2.2.2 Subscriber Voicemail Flowchart.............................................................................................
Administrative Guide Introduction 1. Introduction Congratulate on becoming the owner of the EUT.Your LAN (local area network) and WAN (wide area network) will now be able to access the Internet using your high-speed Ethernet connection. This Administrator Manual will show you how to install and set up your EUT. The IG (Intelligent Gateway) provides a variety of functions for users and can support a wide range of application in a complicated environment.
Administrative Guide Introduction (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG. (5) And to solve the problems what users encounter during operation. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Administrative Guide Installation 2. Getting to Know the Router 2.1 Specifications Feature Main Processor Processor SDRAM Processor Flash ROM Supplementary Processor System Flash (Voice Mail) Switch controller System Power: Standards Ports Button Cabling LEDs EMI/EMC: Additional Info 240MHZ MIPS32 CPU External 32MB External 4MB 1x DSP Voice Pump VP101-4 (4 channel/each) 128MB Broadcom BCM5325E 15V/1A IEEE802.11g,IEEE802.11b,IEEE802.
Administrative Guide Installation 2.3 Rear Panel The rear panel contains the ports for the unit's data and power connections. Figure 2-2.
Administrative Guide System Features 3. System Features 3.1 Answering Position For incoming calls from PSTN (FXO ports), system provides the flexibility to ring to different destinations. System also provides the ability to have the calls to ring to 1-6 different extensions according to the system service mode (day or night modes). It is also for those incoming VoIP calls from the registered ISP (Uplink Server) to be routed with the same method. 3.
Administrative Guide System Features Administrators can update, backup or delete the all voice messages on the PC. 3.3 Call Abandon For every PSTN call, system provides the facility to monitor the call status. If the remote party hangs up, the ongoing call must be terminated. 3.4 Call Operator (Call Attendant) One primary operator may be assigned in the system. The standard IP phone will serve as the operator telephone. When assigned as operator, this extension supports general system functions.
Administrative Guide System Features Default Feature Key Setting 3.11 Direct Inward System Access (DISA) via Auto Attendant The current PSTN/IP lines are all DISA lines. While ringing to AA, the outside callers have direct access to extensions, PSTN/IP lines, Call Routing and Trunk Groups. 3.12 Dynamic DNS EUT support Dynamic DNS to see the DDNS host name as EUT’s WAN IP address in SIP application. Let the EUT have a static domain name for dynamic IP address.
Administrative Guide System Features 3.20 Make an Outside Call System provides three methods to make an outside call. z The extension user dials the phone number directly. System automatically routes the outgoing call using the least expensive line via Call Routing Table. z The extension user dials a Line number or a Line Group number first. After hearing the dial tone, the user dials the phone number. z The extension presses a Line key first. After hearing the dial tone, the user dials the phone number.
Administrative Guide System Features 3.29 PSTN Backup In case of power failure, EUT automatically switches the first PSTN line to the Single-line analog phone. The other PSTN lines are not supported. 3.30 Registration The IG combines Proxy and Registrar servers in its application. For a Registrar server, it acts as the front end to the location service for a domain, reading and writing mappings based on the contents of REGISTER requests. The location service is then typically consulted by a Proxy server.
EUT Administrative Guide System Features Wireless Security Internet Time Numbering Plan IP Trunk Call Routing Table . Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Quick Installation 4. Phone Features The following features depend on whether the phone provides.
Administrative Guide Quick Installation Direct Call Forward: Forward all of the calls without regard to the extension status. To enable, dial *21 + Ext No. *21 + * + (PSWD) + * + Destination To disable, dial **21. Busy Call Forward Forwards the calls if the extension is busy. To enable, dial *22 + Ext No *22 + * + (PSWD) + * + Destination To disable, dial **22. No Answer Call Forward Forward the calls if the extension doesn’t answer the call within No Answer Time. To enable, dial *23 + Ext No + * + Time.
Administrative Guide Quick Installation 4.7 Conference The Conference feature allows the user to connect to two or more parties into a single conversation. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.8 COS Following You can change the individual Class of Service of each extension temporarily. You may want to do this when the user goes to the office of low-priority COS extension and try to make an outgoing call, the user can use the function to use his/her own COS.
Administrative Guide Quick Installation 4.15 Mute The Mute feature allows the user to disable the handset transmitter or the speakerphone microphone. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.16 On Hook Dialing IP phone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker. The button lamp is lit when monitoring a call. 4.
Administrative Guide Quick Installation 5. Quick Installation This Quick Installation help to you install the product quickly and easily. For detailed instructions on installation, and further setup option, please refer to the configuration chapter. 5.1 Connecting the EUT (1) Place GW6000 in an optimum location. (2) Connect the included Category 5 Ethernet network cable to the EUT’s LAN port or WAN port.
Administrative Guide Quick Installation This page shows that the current existing WAN interfaces in the system is Static IP mode. (Figure 5-1-1). Figure 5-1-1. Wan Settings (Static IP mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP.
Administrative Guide Quick Installation Figure 5-1-2. Wan Settings (DHCP mode) The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password that your ISP has provided to you to establish your connection. This page shows that the current existing WAN interfaces in the system is PPPoE mode (Figure 5-1-3). Figure 5-1-3. Wan Settings (PPPoE mode) Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Quick Installation 5.2.2 LAN Setting It allows you giving LAN IP and Subnet Mask for LAN interface (Figure 5-2-1). You can also select to enable or disable DHCP Server and configure related settings for that mode. Figure 5-2-1. Lan Settings If necessary, check the “Secondary IP” to configure the secondary IP address and Subnet Mask for LAN (Figure 5-2-2). This IP address is used for management only. Figure 5-2-2. Lan Settings (Secondary LAN IP checked) Copy Right 2006 Tecom, Co.
Administrative Guide Quick Installation 5.2.3 Wireless Basic The page (Figure 5-3) allows you to configure basic feature of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the channel set based on country requirement. Figure 5-3. Wireless Basic 5.2.4 Wireless Security The page (Figure 5-4) allows you to configure security features of the wireless LAN interface.
Administrative Guide Quick Installation The item will be clearly described in 6.5.2. 5.2.5 Internet Time The page allows you to configure the NTP time server so the EUT can have correct system time. It is useful such as reviewing the System Log. Figure 5-5. Internet Time 5.2.6 Numbering Plan EUT has a flexible numbering plan so that phone or trunk numbers can be customized to meet a wild range of applications.
Administrative Guide Quick Installation Figure 5-6. Numbering Plan 5.2.7 IP Trunk EUT can register up to 8 SIP Uplink Servers. The extensions may make a call to the users of the Uplink Servers, or any user in the world through the Uplink Servers. Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Quick Installation Figure 5-7. IP Trunk Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Quick Installation 5.2.8 Call Routing Table The Call Routing Table automatically routes outgoing calls using the most appropriate route. The appropriate route is determined based on the number dialed. If necessary, EUT can automatically modify the dialed number by deleting and/or inserting digits. Figure 5-8. Call Routing Table 5.2.
Administrative Guide Configuration 6. Configuration 6.1 Setup z Connect the EUT and PC. z The default LAN IP of the EUT is 192.168.1.1. z The default WAN IP of the EUT is 192.168.10.210. z For web login, the default user name is “admin”, the default password is “admin”. z For telnet login, the default user name is “admin”, the default password is “admin” in LAN port. But in WAN port, the default user name is “support”, the default password is “support”. 6.
Administrative Guide Configuration Figure 6-2. Intelligent Gateway If choosing “Advanced Setup” in the Web Configuration of “Intelligent Gateway”, the home page “Device Info – Summary” will be displayed. In the Web Configuration, if a wireless card is in the EUT, it is divided into six categories (Figure 6-3): z Device Info z Advanced z Wireless z Voice z Management z Diagnostics Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Configuration Figure 6-3. Device Info - Summery If there is no wireless card plugged in the EUT, it is divided into five categories (Figure 6-4) z Device Info z Advanced z Voice z Management z Diagnostics Figure 6-4. Device Info – Summary (no Wireless card) Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Configuration 6.3 Device Info This information reflects the current Status of EUT connection. It includes the following topics: z Summary z Statistics z Route z ARP 6.3.1 Summary In the page (Figure 6-4) you can get the information reflects the current software version and connection status. It includes Version Info and Network Info. 6.3.2 Statistics In this page (Figure 6-5) you can get the network statistics of the specific interface. Figure 6-5. Device Info – Statistics 6.3.
Administrative Guide Configuration Figure 6-6. Device Info – Route 6.3.4 ARP This page (Figure 6-7) shows an ARP table which map IP network addresses to hardware addresses used by data link level protocol. Figure 6-7. Device Info – ARP Copy Right 2006 Tecom, Co. LTD.
Administrative Guide Configuration 6.4 Advanced Setup Advanced Setup allows system administrator to configure the following topics: z LAN z WAN z Route - Static Route - RIP z NAT - Virtual Servers - Port Trigger - DMZ z Security - Incoming Filtering - Outgoing Filtering - Parental Service z Quality of Service - Traffic Class - Bandwidth Control z Dynamic DNS 6.4.1 LAN It allows you to set LAN IP and Subnet Mask for LAN interface (Figure 6-8-1).
Administrative Guide Configuration If necessary, check the “Secondary IP” to configure the secondary IP address and Subnet Mask for LAN interface (Figure 6-8-2). This IP address is used for management only. Figure 6-8-2. Advanced Setup – LAN (Secondary LAN IP checked) 6.4.2 WAN There are three modes that you can give to WAN IP address: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall and IGMP.
Administrative Guide Configuration Figure 6-9-1 Advanced Setup – WAN (Static IP Mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP. DHCP can be used to automatically assign IP addresses, to deliver TCP/IP stack configuration parameters such as the subnet mask and default router, and to provide other configuration information.
Administrative Guide Configuration Figure 6-9-3 Advanced Setup – WAN (PPPoE Mode) 6.4.3 Route It’s separated into two parts: Static Route and RIP. 6.4.3.1 Static Route Figure 6-10-1. Advanced Setup – Route – Static Route Copy Right 2006 Tecom, Co. LTD.