Touchscreen for XFINITY Home Getting Started Guide Product name: TCA 400Integrated Install Device Model name: TCHT2AA0
Compliances FCC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Safety This device complies with UL 985, UL1023, UL1635. WARNING: The rechargeable battery is only available through your service operator.
Using Touchscreen Touchscreen is the center of your home security system. This device allows you to perform actions such as arming and disarming your security system, monitoring the status of your security sensors, and sending emergency alarms. NOTE: This guide provides an overview of Touchscreen and its basic operation. This guide assumes Touchscreen has been activated and you have assigned a Keypad Code. For more information, see Touchscreen User’s Guide and the Home System Installation Guide.
Understanding Touchscreen Touchscreen communicates with your security system. It combines security and home connectivity into a graphical interface that provides a real time view of your security devices and tools to manage your security system. The first screen displayed is Home screen.
System Navigation and Reference Header The System Navigation and Reference header displays at the top of Touchscreen. On the left side, it provides a navigation icon allowing you to access the Dashboard screen. Centrally it provides the current time and basic weather information. The right side provides a trouble indicator, when system troubles are present, access to recent System Activity, and access to System Settings.
Security Status Content Area The centrally displayed Security Status Content area contains the current status of your Touchscreen Security System. The various statuses displayed will tell you if your system is: Disarmed – (Green) Disarmed and ready to be armed Disarmed – (Grey) Disarmed and not ready to be armed due to arm-blocking zones (Open Zones or Alerts) Armed – (Red) Armed in Away, Stay, or Night mode Footer Area The Footer section contains Emergency icon, located in the bottom left of the screen.
Understanding Arming Modes You can arm the system for multiple scenarios: Arm Away – Best for leaving your home unattended Arm Stay – Ideal for hanging out at home Arm Night—Best for when everyone is in bed Different arming modes use different rules for when sensors are tripped and for Entry/Exit delays. An Exit delay is a short period of time after the system is armed for you to leave the premises. Entry delay gives you time to disarm the system when you reenter the premises.
Arming and Disarming the System The Security status of your security system is displayed in the Security Status content area. Disarmed - Ready When your security system is disarmed and ready to be armed, the security status will be shown as “Disarmed” with a green shield. Tap the big green circle to arm your system. Disarmed - Not Ready A grey shield is displayed, when your security system is disarmed, but unable to be armed due to an open zone or an alert that prevents arming.
Tapping the grey Security Shield will open a Bypass Options screen which will allow you to see the current status of all of your security zones, and give you the option to bypass all Arm-Blocking Zones, or bypass any zone individually. If the affected zones are closed or alerts are resolved the status will automatically update to Disarmed - Ready. Zones that are currently preventing you from arming the system are easily distinguished by the different row color.
Arming the System from Touchscreen To arm the system from Touchscreen: 1 Tap the Security Status shield when it is in Disarmed - Ready state. 2 The Arm Modes screen is displayed with a keypad and “Away” selected as the default arm mode. Select the desired arm mode (not required for Away) and enter your keypad code. 3 The Touchscreen will begin the Exit Delay period and the screen changes to display a countdown timer. 4 The LED turns red when the system is armed.
Arming the System from Touchscreen When you arm the system, the screen displays a countdown of the number of seconds until the Exit Delay is over. You can choose to cancel the arming process. To cancel the arming process: 1 Tap the button located below the countdown timer and Arm Mode. 2 Touchscreen displays the countdown timer along with a keypad. Enter your Keypad Code to stop the arming process.
IMPORTANT NOTE: Emergency alarms and smoke alarms are reported without an Alarm Transmission delay or an Entry Delay. Consult Customer Care to understand the number of seconds configured for the Alarm Transmission Delay on your system. To disarm the system from Touchscreen: 1 Tap the Security Status shield when it is an Armed State. * If an alarm was triggered prior to entering your Keypad Code, an alarm Summary Report will be displayed after disarming your Security System. 2 Enter your Keypad Code.
Sending An Emergency Alarm You can manually trip an alarm in the event of an emergency by tapping the Emergency button. Emergency alarms are reported without an Entry delay or Alarm Transmission delay. To manually trip an alarm: 1 2 Press the Emergency button located in the lower left corner of many screens. The Emergency Confirmation screen appears. Press and hold the red Emergency button for 2 seconds to sound an alarm and call the police.
Touchscreen Installation and Maintenance Installing Technicolor Touchscreen 1 2 3 Remove Touchscreen from its packaging. Remove the back plate from the back of Touchscreen by sliding it downward, then pulling it out. Feed the AC power cable through the bottom channel and connect to the power port on the back of Touchscreen.
WARNING: The rechargeable battery that came with your Touchscreen is only available through your service operator. If your battery needs to be replaced, contact your service operator to arrange for replacement. 16 TouchScreen TCA 400 Getting Started Guide – Installation 4 Unwrap the 4 volt battery from its packaging and insert the end with the +/– contacts first. Snap the opposite end down in the battery compartment to complete battery installation.
8 9 [ COMCAST CONFIDENTIAL] HOME HUB DESIGN INTENT Rating V 001 08.14.15 Input 100~120VAC 50/60Hz Output 12VDC/1.5A Remove the center screw from the wall outlet. Plug Touchscreen’s AC adapter into the wall outlet, and replace the center screw through the bracket hole. 10 of 11 10 After a few seconds, the Installation Welcome screen is displayed on Touchscreen. NOTE: If Touchscreen does not display the Installation Welcome screen, you must reset it to factory default.
Replacing the Battery WARNING: The rechargeable battery that came with your Touchscreen is only available through your service operator. If your battery needs to be replaced, contact your service operator to arrange for replacement. 1 2 3 4 18 TouchScreen TCA 400 Getting Started Guide – Installation Remove the back plate from the back of Touchscreen by sliding it downward, then pulling it out. Disconnect the battery from Touchscreen by lifting it out of the compartment using the battery pull tab.
Evacuation Plan Develop an emergency evacuation plan for use in the event of fire. Here are some recommendations from the National Fire Protection Association. Make an evacuation plan for how to leave your home in the case of fire or other emergency. Sketch a map of your home that shows all the doors and windows. Discuss the plan with everyone in your home so that everyone will know what to do. Have at least two ways to exit each room. Make sure that windows and doors open easily.
Recommendations for Sensor Installation and Placement Door/Window Sensors Install door/window sensors at every possible location of entry, both upstairs and down. Motion Detectors When placing motion detectors, anticipate traffic patterns: The lanes of traffic most used by people in your home are also those most likely to be used by intruders. Foyers, stairways, hallways, and entrance-ways are excellent locations for a motion detector.
Smoke Detector Installation Recommendations The National Fire Protection Association (NFPA) recommends the following for the number and placement of smoke detectors. Place smoke alarms as follows: In every bedroom, in hallways, and on every level of the premises, including the attic and basement. High on a wall or on a ceiling (because smoke rises). If a smoke detector is placed on a ceiling, position at least 4 inches (10.2 cm) from the wall.
Installer Quick Reference Feature Exit Delay Description The time allotted for the subscriber to exit the premises when the security system is armed. The time is doubled automatically for Arm Stay and Arm Night modes up to 120 seconds.
Remote Arming Using key fob, system can be armed in Arm Away mode and Arm Stay mode. Exit Delay period works the same way as non-remote arming. This feature is not configurable. Abort Window Length of time after an alarm sounds for the subscriber to enter a valid keypad code to prevent alarm from being sent to the central monitoring station.
Issued Date: 09 / 08 / 2018
