TouchScreen User Guide Technicolor TCA203 Android Release 5.
TouchScreen User Guide © 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 iControl Networks, Inc., the iControl logo, uControl, Inc. the uControl logo, OpenHome, and Converge and all other uControl products and technology names are trademarks or registered trademarks of iControl Networks, Inc. All other products or services mentioned herein are trademarks of their respective companies.
Contents Welcome to the TouchScreen Understanding Security Network Components Understanding the Security Zone Types Understanding Alarms Configuring the TouchScreen Subscriber Portal 5 5 6 8 8 10 Using the TouchScreen Understanding the TouchScreen Controls Understanding the Screen Security Status Header System & Zone Trouble Header Content Area Low Power Mode Show Security Cameras and Live Video 11 11 12 13 14 20 21 22 Managing Your System Security Understanding Arming Modes Arm Away Mode Arm Stay Mode
TouchScreen User Guide 4 Maintaining & Configuring the TouchScreen Device Reboot the TouchScreen Understanding and Configuring Screen Brightness & Screen Dimming Configuring the Screensaver Configuring the Tones and Volume Levels Cleaning the TouchScreen Screen Viewing Technical Specifications of Your TouchScreen 71 71 71 74 74 76 76 Appendix A: TouchScreen Installation and Maintenance Installing the Technicolor TouchScreen Battery Requirements Replacing the Battery Recommendations for Sensor Installati
Welcome to the TouchScreen Welcome to the TouchScreen The purpose of this document is to explain how to do the following in the OpenHome Converge system: Understand and operate the TouchScreen device Arm and disarm your security system Send a panic alarm View system status and arm/disarm the system Manage connectivity between the TouchScreen and the Central Monitoring Stations Manage pass codes Manage security zones Manage emergency dispatch contact information View history logs View account information U
TouchScreen User Guide Figure 1: Security Network The following table describes the equipment that may be included with your security system. Table 1: Security Network Components Description Security Network Router This is the hub of your security network. This device is installed between your broadband modem and your home network router. TouchScreen The device used to interface with your security system.
Welcome to the TouchScreen Security Zone Function Description Sensor Types When the system is armed, faulting this type of sensor starts an Entry Delay countdown rather than sending an immediate alarm. During Exit Delay, this zone can be repeatedly faulted. Doorways can be configured to be entry/exit or nonentry/exit.
TouchScreen User Guide Security Zone Function Description Sensor Types button. Sends a report to the central station, but provides no keypad display or sound. Audible 24-Hour Usually assigned to a zone containing an emergency Door/window button. Sends a report to the central station and provides sensor an alarm sound at the keypad as well as an audible external alarm. Trouble Day/Alarm Night Provides an instant alarm if faulted when armed in Alarm Away mode.
Welcome to the TouchScreen 2. Tap the numbers to enter your keypad code. The Settings menu is displayed.
TouchScreen User Guide Subscriber Portal The Subscriber Portal is a web-based tool that allows you to remotely connect to your security system. You can access the Subscriber Portal from a PC or mobile Internet device. Many operations that can be done from the TouchScreen can also be performed from the Subscriber Portal. Some operations such as managing which apps are accessible from your TouchScreen can only be performed from the Subscriber Portal.
Using the TouchScreen Using the TouchScreen The Technicolor TCA203 TouchScreen is the center of your home security system. This Androidpowered device allows you to perform actions such as arming and disarming your security system, monitoring the status of your security sensors, and sending emergency alarms. For detailed information about operating an Android device, refer to the Android documentation provided by Google.
TouchScreen User Guide Button Description Android menu button. Press this button to display the Android configuration menu. Back button. Press this button to return to the previous screen. Emergency Alarm button. Press this button to icons for fire, medical, or police service. Tap one of these icons to immediately send an alarm to the appropriate call center. The button is located at the bottom right in front of the device. When A/C power is available, this button is lit. See page 32 for more information.
Using the TouchScreen Security Status Header The Security Status header displays in the upper left hand of the TouchScreen. It tells you whether the system is armed or disarmed and other information. Tap this header to arm or disarm the system. Also, during troubles that would prevent arming (such as a monitored door or window being opened) an announcement replaces the Arm/Disarm status. If you tap this header at that time, the TouchScreen presents the Arm System tab of the Security app.
TouchScreen User Guide System & Zone Trouble Header The System & Zone Trouble header displays in the upper right hand of the TouchScreen. It only displays when there is a connectivity (cellular, broadband, etc.) or power problem with the TouchScreen, when a sensor goes down (such as due to a battery failure), or a sensor is being tampered with (such as the cover being opened). When the system reports a trouble, it sounds an audible alert regularly to ensure that you are aware of the problem.
Using the TouchScreen Tap to mark the trouble as acknowledged . An acknowledged trouble mutes the audible alerts for twelve hours. After that time, the trouble begins the alert again. You must acknowledge it by tapping the OK button again to silence the alerts. From the resolution information, you can: Tap Return to view the Troubles list again where you can choose to acknowledge the current trouble or view the resolution information for other troubles.
TouchScreen User Guide Table 3: System & Zone Trouble Header Messages Message Cause Resolution AC Power Disconnected TouchScreen is not receiving A/C power. Confirm that the power adapter is plugged into the TouchScreen. The system is in Low Power Mode (see page 21). Confirm that the power adapter is plugged into an un-switched outlet. Confirm that the un-switched outlet has power. Plug the power adapter into another outlet.
Using the TouchScreen Message Cause Resolution to jam its communication with the sensors. Most likely, someone is using a device designed to scramble the radio frequency (RF) signal of the sensors. Lost Power External power for the sensor or device Restore power to the sensor or device as named in this alert is not connected. soon as possible to avoid draining the Only applicable to devices that require battery. external power. Low Battery Detected Battery for the identified sensor is low.
TouchScreen User Guide Message Cause Resolution Most likely, someone is using a device designed to scramble the radio frequency (RF) signal of the sensors. Sensor Lost Power External power for the identified sensor Restore power to the sensor or device as or device is not connected. soon as possible to avoid draining the battery. Sensor Needs Cleaning Identified smoke detector is dirty or dusty.
Using the TouchScreen Message Cause Resolution keypad codes. If the problem persists, you can choose to acknowledge the problem (tap Acknowledge Problem) to be able to arm your system until Customer Care can provide a permanent solution. Tamper Detected Cover of the identified sensor or device Make sure that the sensor cover on the has been removed. sensor is securely attached to the sensor base. For smoke detectors, ensure the cover is securely in the twist-lock position on the base.
TouchScreen User Guide Content Area The Content area contains the interactive functionality of your TouchScreen. The TouchScreen apps are displayed here. When you use or modify an app, this is where the menus and tools are displayed. Figure 3: Content Area Home Screen The Home screen is the default interface when the user accesses the TouchScreen. Return to this screen at any time by pressing the Home button .
Using the TouchScreen You should think of the multiple screens as residing next to each other in a line. The indicator represents the screen currently displayed. To access another screen of TouchScreen apps: 1. Swipe your finger across the TouchScreen from right to left. The screen is dragged over to reveal the next screen to the right. 2. To return to a previously viewed screen, sweep your finger over the screen from left to right.
TouchScreen User Guide Alarms Arming the system Disarming the system When the back-up battery power drops below the required operational levels, the following occurs: The screen does not wake up when it is tapped. There is no broadband or cellular connectivity. Otherwise the TouchScreen is still operational. It continues to communicate with sensors and peripherals so it might produce sounds based on security zone events.
Using the TouchScreen Note: If there is only one camera attached to the security system, the camera view displays live video. 3. Tap an image to view live video from that camera. 4. If the TouchScreen loses connectivity with the camera while displaying live video from it, the following message is displayed. The system is having trouble connecting to your camera. Press OK to try to reconnect. If the issue persists, check that the camera is powered on and in range of your router. 5.
TouchScreen User Guide Managing Your System Security The section describes the important concepts and management operations for your security system.
Managing Your System Security In the Armed state and during the Entry Delay period, if the central system loses all connectivity with your TouchScreen, an alarm is immediately sent to the central monitoring station. This prevents an intruder from attempting to stop an alarm by destroying the TouchScreen. See "Understanding Your Protection Against Smash & Grab Attacks" on page 26 for more information. Arm Away Mode The Arm Away mode is used when everyone is leaving the house.
TouchScreen User Guide For the Arm Stay mode, the following Entry/Exit Delay rules apply: When an entry/exit zone is opened, the Entry Delay period sounds an audible beep each second. The system beeps twice per second in the last 10 seconds of the Entry Delay period. The keypad code must be entered during this period to avoid sounding an alarm. When the system is armed, the Exit Delay period starts, BUT there is no audible beep during the Exit Delay period (as there is in Arm Away).
Managing Your System Security Arming and Disarming the System The Security status of your security system is displayed in the Security Status header. The message that the Security Status header displays when the status is “Disarmed”. Tap to arm the system. The message that the Security Status header displays when the status is “Armed”. Tap to disarm the system. Arming the System from the TouchScreen To arm the system with a key pad device, see page 93. To arm the system from the TouchScreen: 1.
TouchScreen User Guide If you selected the Arm Away mode, you have until the Exit Delay is over to exit the premises. Otherwise, the system is automatically armed in Arm Stay mode. There is still an Exit Delay period for the other Arming modes as well, but they do not require that the door open and close during the period. If you open and shut an Entry/Exit door during the Exit Delay and then re-enter the premise, the Exit delay restarts at 120 seconds for Arm Stay and Arm Night or 60 seconds for Arm Away.
Managing Your System Security 2. Enter your security code to stop the arming process. Setting Audible Feedback for the TouchScreen By default, the TouchScreen makes a sound any time you provide input by tapping it. This audible feedback can be disabled. To configure audible feedback: 1. From the Settings app (see "Configuring the TouchScreen" on page 8), select Touchscreen> TouchScreen Audible Feedback. The Audible Feedback screen is displayed. 2.
TouchScreen User Guide Disarming the System & Understanding What Happens During an Alarm When you enter an armed premises, an Entry Delay period starts: During the Entry Delay, the header changes to announce the number of seconds before the alarm goes off. The Security app screen displays either the camera associated with the security zone where you entered the premises or the default camera, if no camera is associated with that zone.
Managing Your System Security Depending on the procedures determined by your service provider, the monitoring operator might attempt to contact you through the TouchScreen device itself. In this case, there will be a series of ring tones, and then you will hear the voice of a monitoring operator through the TouchScreen device. A dialog is displayed in the screen, alerting you that an open call is active on your TouchScreen. To disarm the system from the TouchScreen, see page 31.
TouchScreen User Guide Sending an Emergency Alarm You can manually trip an alarm in the event of an emergency by clicking the Emergency button. Emergency alarms are reported without an Entry delay or Alarm Transmission delay. To manually trip an alarm: 1. Press the Panic button on the lower front of the TouchScreen. The Emergency screen is displayed. 2. Tap Fire to send an alarm for emergency fire assistance. The TouchScreen sounds a repeating, high-pitched chime.
Managing Your System Security pitched chime. Testing Your Alarms You must test your security system at least once per week to ensure that it is working dependably.
TouchScreen User Guide Note: If the Enabled button is already displayed, tap Enabled to choose to have your test alarms NOT sent to central monitoring. IMPORTANT: If you enable Send Test Alarm Messages, contact your central monitoring station and tell them you are testing your system. 3. Tap the Next button. The Alarm Test Checklist is displayed. 4. Ensure all the security zones are unfaulted (that is, doors and windows are closed, motion detectors are not showing motion, etc.).
Managing Your System Security 7. Open and close an Entry/Exit door. The Entry Delay period starts (default 30 seconds). The TouchScreen begins beeping once per second. The beeping speeds up to twice per second in the last 10 seconds of the Entry Delay period. The motion detectors are turned on. Note: To mute the siren, tap Mute Siren. This is not recommended. Ensuring that your siren is in working order is an important part of the test.
TouchScreen User Guide Table 4: Sensor Testing Operations Sensor Testing Process Door/Window Open and close the door or window. Motion Detector Avoid the motion detector’s view for three minutes after arming the system, then walk in front of it. Smoke Detector Press and hold the sensor’s “Test” button until the siren sounds, approximately 10 seconds. Glass Break Detector Use a glass break simulator. Key Fob Arm and disarm system with the key fob. Key Pad Arm and disarm system with the key pad.
Managing Your System Security 2. If your Wi-Fi connection is weak, try moving the TouchScreen closer to the Internet router. If your cellular signal is weak, try moving the TouchScreen to another part of the house where it can obtain a stronger signal. Testing Your Connectivity The TouchScreen can test its connectivity to the Internet and cellular networks. To test the TouchScreen connectivity: 1. From the Settings app (see "Configuring the TouchScreen" on page 8), tap Advanced Settings > Connectivity.
TouchScreen User Guide From this screen you can modify your keypad codes or add new ones. To add a new keypad code: 1. From the Manage Keypad Codes screen, tap Add Keycode. The Add Keypad Code screen is displayed. 2. Tap Name to enter a name or description of who will be using the keypad code. 3. Tap 4-digit code to enter the keypad code. You will be required to enter the code twice to validate the code. 4. You can optionally disable the keypad code for certain days of the week.
Managing Your System Security Table 5: Keypad Code Permission Levels Arming Level Description Guest User can arm and disarm the system. Arm Only User can only arm the system. Standard User can create, edit, and delete keypad codes, as well as arm and disarm the system. This level is provided with the system and cannot be added. Duress User is granted full access to the TouchScreen including arming/disarming and system settings.
TouchScreen User Guide Managing Your Secret Word When an alarm is sent to a central monitoring station, they will attempt to contact you to verify that a true emergency is occurring. When you answer, they will ask for your secret word as an additional verification. To view and modify your secret word: 1. From the Settings menu (see "Configuring the TouchScreen" on page 8), tap Advanced Settings > Security Secret Word. The Get Security Secret Word screen is displayed. 2. Tap Next.
Managing Your System Security 4. Tap Done to save your changes. The Set Security Secret Word screen is displayed again. Managing Connectivity between Your Home Devices and the Internet Your home network accesses the Internet through your security network router DMZ. The router’s DMZ selectively exposes your home network to the Internet. By default, your home network can access the Internet, but entities in the Internet cannot access computers and devices in your home network.
TouchScreen User Guide Figure 5: Security Network Router Blocks Access to Your Home Network from the Internet (Default) You can choose to have your security network router expose your home network to devices in the Internet (see Security Network Router Can Permit Access to Your Home Network from the Internet).This will not change your security network’s protection from outside entities. If your home network is exposed to Internet entities, you can choose to hide it (see page 44).
Managing Your System Security 2. Tap Next. The Personal Router Setup screen is displayed. 3. Tap Next. The Search for Devices screen is displayed. When an available router is located that is connected to the security network router by an Ethernet cable, the Located Devices screen is displayed. Note: The available routers are listed by MAC address. 4. Tap the MAC address of the router that needs to be exposed to the Internet.
TouchScreen User Guide 5. Tap Next. The Configured Router screen is displayed. The TouchScreen configures the security network router to expose the selected router (and the home network devices connected to it) to the Internet. To hide access to your home network router from the Internet: See Security Network Router Blocks Access to Your Home Network from the Internet (Default) on page 42. 1.
Managing Your System Security The TouchScreen re-configures the security network router DMZ to hide any connected router from access by entities in the Internet. View Your Security Account Information To view your account information: 1. From the Settings app (see "Configuring the TouchScreen" on page 8), tap Advanced Settings > Account Information. The Validate Account Information screen is displayed. 2. Go to the Subscriber Portal to view your account information, or contact Customer Care to modify it.
TouchScreen User Guide To turn zones off: 1. Disarm the system (see "Arming and Disarming the System" on page 27) 2. Tap the Security icon on the Home screen (see page 20). The Arm System tab is displayed. 3. Tap the Turn Zone Off button for the zone to turn off the zone. Tap the Turn Zone On button for the zone to be monitored for alarms. The buttons are toggled between Turn Zone On and Turn Zone Off as you tap them.
Managing Your System Security 2. Tap the History tab. The Zone Event History is displayed.
TouchScreen User Guide To change the order that zones are listed in the TouchScreen screens: From the Settings app (see "Configuring the TouchScreen" on page 8), tap Sensors & Zones > Change Zone Order. The Change Zone List Order screen is displayed. From this screen you can move items up and down in all lists that display order. For example, if you tapped To Top in the zone Window, that zone would move from the bottom of the list to the top.
Managing Your System Security Table 7: Edit Camera Options Arming Description Mode Modifiable? Model No Make and model ID for the camera Camera Name assigned to camera device Name Yes Video Level of video detail captured by the camera Quality Yes Enable LED Yes, for some brands of cameras. This field is not displayed if this value cannot be modified. On/Off If set to On, the camera LED light is lit or blinks to note whether the camera is communicating with the router.
TouchScreen User Guide 1. Access the details of a camera for editing as described starting on page 48. The Edit a Camera screen is displayed showing a label and a captured image of all the camera views. 2. Tap the Video Quality field to determine the ideal level of video detail to be captured by the device. The Adjust Camera Video Quality screen is displayed. 3.
Managing Your System Security 4. Tap Next to return to the Adjust Camera Video Quality screen. 5. Tap the appropriate video quality based (High, Medium, or Low) on the measured speed of the Wi-Fi between the camera and your security network, and tap Next. Adding Cameras to the Security System The TouchScreen supports up to six cameras. A camera is added to the security system by using an Ethernet cable to connect it to the security router.
TouchScreen User Guide 2. Tap Next. The TouchScreen uploads a binary file multiple times to the system servers to determine the security system’s upload speed. The screen displays the current calculated upload speed. The Upload Speed is used by the system to set the default video quality for the camera. 3. Tap Next. The Hardware Setup screen is displayed. Figure 7: Camera: Hardware Setup Screen 4. Perform the steps described on the Hardware Setup screen.
Managing Your System Security Figure 8: Camera: Locating Camera Screen 5. Tap Accept to pair the camera with the TouchScreen. After the system finishes, the Configuring Camera field is marked “Done”. During the Configuring Camera step, the system upgrades the camera firmware if needed. This can take up to 15 minutes. Figure 9: Camera: Configuring Camera Screen 6. Tap Next. The Edit New Camera screen is displayed.
TouchScreen User Guide Figure 10: Camera: Edit New Camera Screen Table 8: Edit New Camera Options Field Description Model Model ID for the new camera. The camera manufacturer and model information are sent to the server and logged for inventory reporting and tech support purposes. Can Be Modified? No Camera Name previously assigned to the camera device. Name Yes Video Level of video detail captured by the camera. Quality Yes 7.
Managing Your System Security b. To update the upload network speed, tap Run Speed Test. The TouchScreen uploads a file to the system servers to measure the time until it receives an acknowledgement. c. Tap Next to return to the Adjust Camera Video Quality screen. d. Tap the appropriate video quality based on the measured speed, and tap Next. Figure 11: Camera: Adjust Camera Video Quality Screen 9. Tap Next.
TouchScreen User Guide The Camera Wi-Fi Connection Test screen is displayed. Figure 12: Camera: Camera Wi-Fi Connection Test Screen 10. To have the camera connected to the TouchScreen wirelessly, follow the instructions in the Camera Wi-Fi Connection Test screen (including disconnecting the camera from the TouchScreen router and rebooting the camera) and tap Locate Camera. 11. When the camera has been paired wirelessly to the TouchScreen, tap Next. The Adjust Camera screen is displayed.
Managing Your System Security Camera: Add Additional Camera Screen 14. Tap Add Another to add an additional camera. Repeat the steps as directed. Tap Next to return to the Install Zones and Home Devices screen is displayed with the Cameras marked done.
TouchScreen User Guide Table 9: Troubleshooting the Camera Installation Issue Description Unable to pair the camera to the TouchScreen Confirm that the camera is plugged into the security router during configuration and has been restored to factory defaults. Perform the following procedure: 1. Reset the camera to factory defaults (hold the reset button for 30 seconds). 2. Reboot the camera.
Managing Your System Security Figure 14: Key Fobs: Locating Key Fobs Screen 2. Tap Next to begin searching for key fobs to add. A Stop button is displayed on the Locating Key Fobs screen. The TouchScreen searches for key fobs that are available to be added (defaulted and in Search mode). 3. Default a key fob and place it in Search mode. When a key fob is found, an icon is displayed for it. 4. Press the star button to pair the found key fob. The key fob is paired with the TouchScreen.
TouchScreen User Guide 5. Repeat this procedure for each key fob with the TouchScreen. When all the key fobs have been found and paired, tap Stop. The Wireless Key Fobs Located screen notes the number of key fobs found and paired. Figure 15: Key Fobs: Wireless Key Fobs Located Screen 6. Tap Next. The Configure Wireless Key Fobs screen is displayed. Figure 16: Key Fobs: Configure Wireless Key Fobs Screen 7.
Managing Your System Security 8. Tap the Key Fob Label to display a keyboard. 9. Enter a name for the key fob. Tap Done. 10. Tap the arrow to enable or disable the panic button. 11.
TouchScreen User Guide 12. After all the key fobs are configured, tap Next. The Install Zones and Home Devices screen is displayed with the Key Fobs marked done. Editing Key Fobs To edit a key fob 1. From the Settings app, tap Home Devices > Key Fobs. 2. Tap Edit Key Fob to display the key fob settings. From this screen, you can change the name of the key fob, and you can enable or disable the key fob panic button.
Managing Environmental Devices Managing Environmental Devices You can manage lights and thermostats from the TouchScreen and Subscriber Portal. Managing Lights You can have up to 30 lighting devices connected to a TouchScreen at a time. Each lighting device has a name assigned to it when it is added and is designated as dimmable or not. To dim or turn off a light: 1. From the Home Screen, tap the Lights app. The Lighting screen displays controls for each of your installed lights. 2.
TouchScreen User Guide 3. If the light is dimmable, select the power level. The top box indicates full power, and each box below it decreases the power level by 20 percent. You can also perform the following operations: Modify lighting devices (page 64) Add lighting devices (page 65) Delete lighting devices (page 65) Use the following method to: Change the name of a lighting device as it appears in reports on the TouchScreen and in the Subscriber Portal.
Managing Environmental Devices 3. Tap the icon for a lighting device to modify it. The details of the selected lighting device are displayed. 4. Tap the Light Name field to display a keyboard screen to change the label of the Lighting device. 5. Tap the Dimmable field to choose (Yes or No) to use the dimming features of the lighting device if available. 6. Tap Next. The Choose the Light Device You Wish to Modify screen is displayed again.
TouchScreen User Guide 2. Tap Lighting > Delete Lights. The Settings screen is displayed showing an icon for each connected lighting device. 3. Tap the icon of the lighting device you want to remove. A confirmation is displayed: Deleting a light device cannot be undone. Are you sure you want to delete the [lighting device label]. 4. Tap Yes. Managing Thermostats You can have up to 4 thermostats connected to a TouchScreen at a time. To control your thermostats: 1.
Managing Environmental Devices Figure 17: Thermostat Display You can use the increment buttons in the Thermostat app on your TouchScreen to change the temperature beyond these settings.
TouchScreen User Guide Managing Wi-Fi Repeaters A Wi-Fi repeater extends the range of the iControl security router to enable communication between the TouchScreen and other iControl Wi-Fi peripheral devices. Currently, cameras are the only supported WiFi devices. Use a RF range extender to increase the range of ZigBee sensors, lights, and other devices.
Managing Wi-Fi Repeaters The TouchScreen locates the repeater and updates the repeater's firmware, if necessary. The repeater is also configured to use the same communication channel and have the same SSID as the security router. Note: If the system cannot find the repeater, reset the repeater to its factory settings, then restart it. Tap Back, then try again when the status indicator on the repeater is green. 3. When the configuration is complete, tap Next. The repeater has been added successfully.
TouchScreen User Guide 2. Tap Next. The TouchScreen deletes the repeater from the security system. To add this router back to the security system, you must reset factory settings as directed by the repeater's documentation.
Maintaining & Configuring the TouchScreen Device Maintaining & Configuring the TouchScreen Device You can configure the way the TouchScreen device displays your security information. Reboot the TouchScreen Occasionally, a problem might arise that could be solved by rebooting the TouchScreen. To turn the TouchScreen off and on: 1. From the Settings menu (see "Configuring the TouchScreen" on page 8), tap Advanced Settings > Reboot Touchscreen. The Reboot TouchScreen screen is displayed. 2.
TouchScreen User Guide Configuring the Screen Brightness Settings To configure the default screen brightness: From the Settings menu (see "Configuring the TouchScreen" on page 8), tap TouchScreen > Screen Configuration > Screen Brightness. A control allows you to set the brightness level from 1-10 (default 10).
Maintaining & Configuring the TouchScreen Device To configure the screen to dim completely during a set time period (Night Mode): Note: When a user touches the screen, it will brighten to its default brightness level. Note: At the set time range, the screen will dim to its lowest setting (1). 1. From the Settings menu (see "Configuring the TouchScreen" on page 8), tap TouchScreen > Screen Configuration. The Screen Configuration menu is displayed. 2. Tap Screen Nighttime Settings.
TouchScreen User Guide Configuring the Screensaver You can configure the TouchScreen to display a screen saver after the device has been inactive for some period of minutes. See also "Understanding and Configuring Screen Brightness & Screen Dimming" on page 71 for how to have the screen dim to a configured level after a period of inactivity. This can be used instead of a screensaver or in conjunction with a screensaver. To configure the TouchScreen screensaver: 1.
Maintaining & Configuring the TouchScreen Device You can also configure the volume at which the TouchScreen sounds are played. To set the tones that the TouchScreen uses when zone events occur: 1. From the Settings menu (see "Configuring the TouchScreen" on page 8), tap TouchScreen > Sound Configuration > Hometone Configuration. The Sound Settings Configuration screen is displayed. Red icons(for example faulted.
TouchScreen User Guide The Volume Settings Configuration screen is displayed. 2. Tap the right and left arrow keys until you reach the appropriate volume level. Cleaning the TouchScreen Screen The TouchScreen can be hard to clean without accidentally pressing buttons; even accidentally arming or disarming the system. To clean the TouchScreen screen: 1. From the Settings menu (see "Configuring the TouchScreen" on page 8), select Touchscreen > Clean Screen. The Clean Screen is displayed. 2.
Maintaining & Configuring the TouchScreen Device Table 12: About This TouchScreen Details Arming Mode Description Version Current firmware version installed on your TouchScreen. Wi-Fi IP Address Internet Protocol address assigned to your TouchScreen by your router to communicate with it wirelessly. Note: This value might change if you reset your router to factory defaults.
TouchScreen User Guide For more information about managing apps, see: Install available apps to the TouchScreen (see page 78) Reposition the order that apps are displayed in the Home screen (see page 79) Uninstall apps from the TouchScreen (see page 79) Installing TouchScreen Apps You can choose to install custom apps to your TouchScreen. To install an app to the Touchscreen: 1. From the Settings app (see "Configuring the TouchScreen" on page 8), tap Apps> Add App.
Maintaining & Configuring the TouchScreen Device The [name] app was installed successfully. 5. Tap Next to again display the list of apps available to be installed. Note: Your updates will not be received by the TouchScreen if your device does not currently have broadband access. When broadband access is restored, the new apps are installed. Reordering Apps on the Home Screen System apps and device apps are always displayed in the Home Screen first.
TouchScreen User Guide Tap the Up and Down arrows on the scrollbar to reveal additional apps. 2. Tap the app to uninstall and then tap Next. The app being removed is displayed. 3. Tap Next. 4. The TouchScreen displays the following confirmation: The [name] app has been removed. 5. Tap Next to display the list of installed apps again.
Appendix A: TouchScreen Installation and Maintenance Appendix A: TouchScreen Installation and Maintenance Installing the Technicolor TouchScreen 1. Remove the TouchScreen from its packaging. 2. Use a P1 Phillips screwdriver to remove the (1) screw from the battery cover of the TouchScreen, and detach the cover. 3. Unwrap the 4.0 volt battery from its packaging and install it in the battery compartment.
TouchScreen User Guide 6. Replace the battery cover and the screw. 7. Place the AC power cable through the holes on the sides of the TouchScreen stand. 8. Connect the adapter cable to the back of the TouchScreen.
Appendix A: TouchScreen Installation and Maintenance 9. Connect the stand to the back of the TouchScreen. Insert the longest peg into the Tamper Switch hole, which is the top right hole on the back of the TouchScreen. Slide the stand downward until the pegs lock in place. 10. Position the TouchScreen near an un-switched wall outlet (not controlled by a light switch). 11.
TouchScreen User Guide Table 13: AC Power Supply Ratings Rating Value Voltage 100 120V Current 0.5A Frequency 60 Hz 13. Remove the center screw from the wall outlet. 14. Plug the TouchScreen’s AC adapter into the TOP plug of the wall outlet, and replace the center screw through the bracket hole. After a few seconds, the Installation Welcome screen is displayed on the TouchScreen.
Appendix A: TouchScreen Installation and Maintenance Figure 18: Activation: Installation Welcome Screen Note: If the TouchScreen does not display the Installation Welcome screen, you must reset it to factory default. Battery Requirements Table 14: Device Batteries Device Device Type Batteries TouchScreen Central Controller GSP055771 4 volt Lithium Polymer 1 4400mAh (16.
TouchScreen User Guide Replacing the Battery Warning: The rechargeable battery that came with your TouchScreen is only available through your service operator. If your battery needs to be replaced, contact your service operator to arrange for replacement. 1. Use a P1 Phillips screwdriver to remove the (1) screw from the battery cover of the TouchScreen, and detach the cover. 2.
Appendix A: TouchScreen Installation and Maintenance 4. Position the battery and cables inside the battery compartment so the cables lie along the top of the battery. 5. Align and connect the battery’s pins to the battery connector so that the wire order is (topto-bottom) BLACK, BLACK, WHITE, RED, RED. 6. Replace the battery cover and the screw.
TouchScreen User Guide Recommendations for Sensor Installation and Placement Door/Window Sensors and Glass Break Detectors Install door/window sensors and/or glass break detectors at every possible location of entry, both upstairs and down. Glass Break Detectors For best detector performance, select a mounting location that is: Within 7.6 m (25 ft) of the protected glass Within clear view of the protected glass On the same wall as the protected glass At least 2 m (6.
Appendix A: TouchScreen Installation and Maintenance Uninsulated walls Heat sources such as fireplaces and heating vents Moving objects such as fans Air conditioning vents Glass furniture Obstructions such as curtains, plants, large furniture, doors Note: Free roaming pets pose special problems for motion detectors. Your installer has been trained to help you configure your installation to address your specific pet needs.
TouchScreen User Guide Evacuation Plan Develop an emergency evacuation plan for use in the event of fire. Here are some recommendations from the National Fire Protection Association. Make an evacuation plan for how to leave your home in the case of fire or other emergency. Sketch a map of your home that shows all the doors and windows. Discuss the plan with everyone in your home so that everyone will know what to do. Have at least two ways to exit each room. Make sure that windows and doors open easily.
Appendix A: TouchScreen Installation and Maintenance Smoke Detector Installation Recommendations The National Fire Protection Association (NFPA) recommends the following for the number and placement of smoke detectors. Place smoke alarms as follows: In every bedroom, in hallways, and on every level of the premises, including the attic and basement. High on a wall or on a ceiling (because smoke rises). If a smoke detector is placed on a ceiling, position at least 4 inches (10.2 cm) from the wall.
Appendix B: Using the Key Pad Appendix B: Using the Key Pad A key pad is a wireless peripheral that lets you perform certain TouchScreen functions in additional locations in your premises. For example, you could install a key pad near a less-used entry or in an upstairs bedroom to ensure its Emergency Alarm feature is always readily accessible.
TouchScreen User Guide The button turns red for 3 seconds to indicate that the Exit Delay has started (twice as long as the period configured for Arm Away—up to 120 seconds with no beeping from the TouchScreen). If the system is not ready (because, for example, a door or window is opened) the button flashes orange seven times. Disarming the System Enter a valid keypad code followed by the button to disarm the system. The button turns green for 3 seconds to indicate that the system has been disarmed.
Appendix B: Using the Key Pad Changing the Batteries in the Key Pad To replace the batteries in the key pad: 1. With a Phillips screwdriver, remove the screw from the battery cover in the back of the key pad and remove the cover. 2. Find the two supplied CR2 3-volt lithium batteries and install them positive end up. 3. Replace the battery cover. To Reset the Key Pad to Default When a key pad is originally removed from its packaging, it is already in factory default mode.
Appendix C: Wi-Fi Repeater Placement Appendix C: Wi-Fi Repeater Placement A Wi-Fi repeater (also called a Wi-Fi range extender) extends the range of the iControl security router to enable communication between the TouchScreen and other iControl Wi-Fi peripheral devices. Currently, cameras are the only supported Wi-Fi devices. Use a RF range extender to increase the range of Zigbee sensors, lights, and other devices.
Appendix D: Quick Reference Tables Appendix D: Quick Reference Tables This section provides tables that list the ranges and default settings for features in your security system.
TouchScreen User Guide Table 15: System & Security Settings, Ranges, and Defaults. Feature Comments Ranges & Defaults Exit Delay The time allotted for the customer to exit the premises when the security system is armed. The Exit Delay for Arm Stay and Arm Night modes is twice the configured Exit Delay up to 120 seconds. Default: 60 seconds Range: 45 seconds to 240 seconds Exit Delay Progress Annunciation TouchScreen beeps once per second. Twice per second during the last 10 seconds.
Appendix D: Quick Reference Tables Feature Comments Ranges & Defaults (that is, disarmed during the Alarm Transmission Delay period) Contacts can opt not to receive SMS and/or email messages notifying them when an alarm was aborted and that central monitoring was not notified. email when an alarm is disarmed during the Alarm Transmission Delay period. Cancel Window For 5 minutes after the end of the Abort Window, customer can disarm system to send an Alarm Cancel to central monitoring.
TouchScreen User Guide Table 16: Screen Settings, Ranges, and Defaults Feature Comments Ranges & Defaults Automatic Screen Dimming Idle Timeout Default: 30 minutes Range: 5 minutes to 30 minutes (in 5 minute increments) Dimming Level Default: 10 (brightest) Range: 1 to 10 Backlight off at night Default: No Range: Yes or No Backlight off time Default: 12:00 .A.M. Backlight on time Default: 12:00 .A.M. Screensaver Configuration Minutes Inactive before screensaver becomes active.
