Technician Operations Figure 64: Connectivity: Checking for Firmware Upgrade Screen If a newer firmware version is available for the current device’s hardware version, an Upgrade Firmware button is displayed. 2. Tap Upgrade Firmware to download and install the new firmware version (the system reboots).
Home System Installation Guide The TouchScreen displays the following confirmation: A USB drive has been inserted, and a firmware upgrade image has been found on it. Do you wish to upgrade firmware using this image? 4. Tap Upgrade. The Firmware Update process starts. The TouchScreen reboots after it is complete. After reboot, the system displays the confirmation dialog again. 5. Tap Cancel, and remove the USB drive.
Technician Operations Figure 65: Settings: Fire Alarm Settings Screen 2. Tap Enable to turn Fire Alarm Verification on. Tap Disabled to turn Fire Alarm Verification off.
Home System Installation Guide Managing Sensors & Zones A sensor is a physical device that detects events in the security system, such as a door opening or movement in a room. A security zone is the representation of a sensor that is being monitored by the TouchScreen.
Managing Sensors & Zones Maintaining Sensors Modifying Sensor Details To modify the details for a sensor/zone in the security system: 1. From the Installer Settings menu, tap Sensors & Zones ® Edit a Sensor/Zone. A series of icons are displayed that represent each installed sensor being monitored by the security system. 2. Tap the icon for the sensor that you want to modify. The Edit Sensors/Zone—Modify Zone Settings wizard is displayed.
Home System Installation Guide 3. Tap a field to change it. Touching menu fields display a menu of items. Touching text fields displays a keyboard screen to change a label. 4. Tap Next to move through the wizard. 5. Tap Return to Menu when the sensor modifications are complete.
Managing Sensors & Zones 2. Ensure each sensor to be added to the TouchScreen is in Search mode. See the sensor installation documentation for how to tell if a sensor is in Search mode, it is not in Search mode, and how to restart Search mode if it is not. 3. Tap Next. A Stop button is displayed on the Locating Wireless Sensors screen. The TouchScreen searches for sensors that are available to be added. As sensors are found, a grayed icon is displayed for that sensor. 4.
Home System Installation Guide 6. When all the sensors are found and paired, tap Done. The system notes the number of wireless sensors found and paired. 7. Tap Next. The Configure Wireless Sensors screen is displayed. 8. Tap each sensor icon to configure it. The details that are available for configuration vary based on the type of sensor being configured. See Table 2: Security Zone Functions on page 28 To modify a text field such as the Zone Label, tap the field to display a keyboard. 9.
Managing Sensors & Zones The Premise Passphrase keyboard screen is displayed. 3. Enter the customer’s Premise Passphrase and then tap Done. An icon for each monitored sensor is displayed. 4. Tap the sensor icon to delete its sensors. A confirmation dialog is displayed: Deleting a zone cannot be undone.
Home System Installation Guide 5. Tap Yes. The sensor icon is deleted. The sensor is no longer being monitored by the security system. 6. Fault the sensor to have it reset to factory default and placed in Search mode to be re-added to a TouchScreen. Viewing Sensor Details To view details and diagnostic information about a sensor: 1. From the Installer Settings menu, tap Sensors & Zones ® Sensor Diagnostics. An icon for each monitored sensor is displayed. 2. Tap the sensor icon to view its diagnostics.
Managing Sensors & Zones The following information is displayed about the sensor and security zone: Sensor serial number and type (door/window, smoke detector, etc.) Sensor signal strength detected by the TouchScreen Security zone details such as its Display Icon and its function (entry/exit, perimeter, etc.) Resetting Sensors to Factory Default When a sensor is originally removed from its packaging, it is already in factory default mode.
Home System Installation Guide To force default a door/window sensor: 1. Find the locking mechanism on the bottom of the SMCDW01-Z. 2. Holding the SMCDW01-Z in one hand, carefully insert the tip of a screwdriver into the locking mechanism. 3. Push lightly upwards from the back of the SMCDW01-Z until the back plate separates from the sensor. 4. Remove the battery. 5.
Managing Sensors & Zones 4. After 1 second, release the tamper switch. The LED blinks green. 5. Replace the glass break detector cover. To force default a motion detector: 1. Remove the back cover from the motion detector. 2. Remove the batteries. 3. Remove the front cover. 4. While pressing and holding the tamper switch, insert a single battery into the motion detector. The front panel LED goes ON. 5. After 1 second, release the tamper switch. The LED blinks green. 6.
Home System Installation Guide The tamper switch is located on the circuit board that is at a 90º angle to the casing plane. 4. While pressing and holding the tamper switch, insert a single battery into the smoke detector. The LED goes ON. 5. After 1 second, release the tamper switch. The LED blinks green. 6. Replace the front cover. 7. Replace all the batteries to the smoke detector and the back cover.
Managing Sensors & Zones For example, you can require that a door be opened and that a motion sensor detect movement in order for an alarm to be triggered. This can be useful way to avoid a pet inadvertently setting off a motion sensor alarm. Things to know about cross-zone associations: Neither sensor in a cross-zone association ever triggers an alarm individually, in any situation. The associated zones do not trigger an alarm if they are faulted in the wrong order.
Home System Installation Guide Figure 66: Settings: Cross Zone Associations Screen 2. Tap Add. The Add Cross-Zone Associations screen is displayed. Figure 67: Settings: Add Cross-Zone Associations screen 3. Tap a sensor/security zone listed in the First Zone column. 4. Tap a different sensor/security listed in the Second Zone column. 5.
Managing Sensors & Zones 2. Tap Delete next to a cross-zone association. The cross-zone association is removed. Managing Sirens A MAXIMUM of six IP cameras and 47 ZigBee devices are supported for the system. ZigBee devices consist of anything that communicates with the TouchScreen over radio frequency, such as door/window sensors, lighting devices, thermostats, panel interface devices, key pads, and key fobs and smoke detectors.
Home System Installation Guide 3. Tap the icon of the siren to be modified. The details of the selected siren are displayed. 4. Enter a new label for the siren. 5. Tap Done. The Settings screen is displayed again.
Managing Sensors & Zones To add a siren: 1. From the Installer Settings menu, tap Home Devices. The Home Devices menu is displayed. 2. Tap Siren® Add Siren. The Locating Sirens screen is displayed. 3. Tap Next. As sirens are found, an icon is displayed for that device. 4. Fault each found siren to pair it to the TouchScreen. The siren is paired with the TouchScreen and the icon shows a checkmark.
Home System Installation Guide 5. Determine that all the sirens have been located by the TouchScreen. 6. When all the sirens are found, tap Done. The system notes the number of devices that were found and paired. 7. Tap Next. The Configure Sirens screen is displayed. 8. Tap a siren to assign a label as described on page 107. To remove a siren from the TouchScreen: 1. From the Installers Settings menu, tap Home Devices. The Home Devices menu is displayed.
Managing Sensors & Zones 2. Tap Sirens® Delete Siren. The Settings screen is displayed showing an icon for each connected siren. 3. Tap the icon of the siren you want to remove. A confirmation is displayed. 4. Tap Yes.
Home System Installation Guide Managing Cameras You can have up to six cameras connected to a TouchScreen at a time. Each camera has a name assigned to it when it is added. Each camera also can be associated with a sensor so that it takes a series of pictures when an alarm is tripped by the sensor. IMPORTANT: The camera images are accessible to the TouchScreen device and (for one of the cameras) to the Subscriber Portal. NOTHING ELSE. Service Provider tools do not have access to these images.
Managing Sensors & Zones 1. From the Installer Settings menu, tap Home Devices > Cameras > Add a Camera. If a network speed test has not been performed recently, the Add Camera – Network Test screen is displayed. Otherwise, the Hardware Setup screen is displayed (go to step 3). Figure 68: Settings: Add Camera - Network Test Screen 2. Tap Next to have the TouchScreen upload a file to the system servers to measure the time until it receives an acknowledgement.
Home System Installation Guide Figure 69: Camera: Hardware Setup Screen 4. Perform the steps described on the Hardware Setup screen. 5. Tap Next. The Locating Camera screen is displayed. The system locates the camera that is connected to the TouchScreen’s router with an Ethernet cable, and displays its details. Figure 70: Camera: Locating Camera Screen 6. Tap Accept to pair the camera with the TouchScreen. After the system finishes, the Configuring Camera field is marked “Done”.
Managing Sensors & Zones Figure 71: Camera: Configuring Camera Screen 7. Tap Next. The Edit New Camera screen is displayed. Figure 72: Settings: Edit New Camera Screen 8. Tap the Camera Name fields to display a keyboard screen and rename the Camera zone to something that clearly differentiates it from any other cameras. Tap Done to accept your changes. 9. Tap the Associated Zone field to assign the camera to a security zone.
Home System Installation Guide When a camera is assigned to a zone, it takes a series of pictures when an alarm is tripped at that zone. A camera can be assigned to zones for the following types of sensors: door/window sensor, motion detector, glass break detector, smoke detector. See Table 2: Associated Zone Menu Options for Cameras on page 1 information about the Associated Zone menu options. 10. Tap the Video Quality field to determine the ideal level of video detail to be captured by the device. a.
Managing Sensors & Zones c. Tap Next to return to the Adjust Camera Video Quality screen. d. Tap the appropriate video quality based on the measured speed, and then tap Next. e. Tap Next. The Camera Wi-Fi Connection Test screen is displayed. 11. Follow the instructions in the Camera Wi-Fi Connection Test screen to have the camera connected to the TouchScreen wirelessly. 12. When the camera has been successfully paired wirelessly to the TouchScreen, tap Next.
Home System Installation Guide The Adjust Camera screen is displayed. 13. Point the camera as needed. 14. Tap Next. The camera has been added. To modify the details of a camera: Use this method to: Change the name of a camera as it appears in reports on the TouchScreen and in the Subscriber Portal.
Managing Sensors & Zones The details of the selected camera are displayed. 3. Tap the Camera Name fields to display a keyboard screen and rename the Camera zone. Tap Done to accept your changes. Tap the Associated Zone field to display menu of options for assigning the camera to a security zone. See Associated Zone Menu Options for Cameras on page 43 information about the Associated Zone menu options.
Home System Installation Guide Figure 73: Settings: Delete a Camera Screen 2. Tap the image for the installed camera. A confirmation message is displayed: Are you sure you want to delete ? 3. Tap Yes. The camera image is removed from the Delete a Camera screen. 4. Reset the new camera to factory defaults as described below and connect an Ethernet cable to it.
Managing Sensors & Zones Managing Thermostats A MAXIMUM of six IP cameras and 47 ZigBee devices are supported for the system. ZigBee devices consist of anything that communicates with the TouchScreen over radio frequency, such as door/window sensors, lighting devices, thermostats, panel interface devices, key pads, and key fobs and smoke detectors. A thermostat is a device for managing the environmental temperature of the premises.
Home System Installation Guide b. Press the Reset button. The device is reset to factory default. c. Press the Menu button twice. d. In the thermostat touch screen tap the Mate label twice (below the radio tower icon). The Mate label begins blinking to indicate that the device is in Search mode. When the thermostat device is found, an icon is displayed for that device. 3. Tap Done. The system notes the number of devices that were found and paired. 4. Tap Next.
Managing Sensors & Zones 5. Tap a device icon to configure it. To modify a thermostat in the environmental system: 1. From the Installer Settings menu, tap Home Devices > Thermostats > Edit Thermostat. The Configure Thermostats screen is displayed showing icons of each installed thermostat. 2. Tap the icon for a thermostat to modify it. The details of the selected thermostat are displayed.
Home System Installation Guide 3. Tap the Thermostat Name field to display a keyboard screen to change the label of the device. 4. Tap Next. The Configure Thermostats screen is displayed again. To delete a thermostat in the environmental system: 1. From the Installer Settings menu, tap Home Devices > Thermostats > Delete Thermostat. 2. Tap Thermostats ® Delete Thermostat. The Settings screen is displayed showing an icon for each connected thermostat. 3. Tap the icon of the thermostat you want to remove.
Managing Sensors & Zones 4. Tap Yes. Managing Lights A MAXIMUM of six IP cameras and 47 ZigBee devices are supported for the system. ZigBee devices consist of anything that communicates with the TouchScreen over radio frequency, such as door/window sensors, lighting devices, thermostats, panel interface devices, key pads, and key fobs and smoke detectors. A lighting device allows the customer to turn lights on and off or dim them from the TouchScreen or Subscriber Portal.
Home System Installation Guide Figure 75: Settings: Configure Lighting Devices Screen 2. Tap the icon for a lighting device to modify it. The details of the selected lighting device are displayed. Figure 76: Settings: Modify Lighting Device Settings Screen 3. Tap the Light Name field to display a keyboard screen to change the label of the lighting device. 4. Tap the Dimmable field to choose (Yes or No) to use the dimming features of the lighting device if available.
Managing Sensors & Zones 5. Tap Next. The Configure Lighting Devices screen is displayed again. To add a lighting device: 6. From the Installer Settings menu, tap Home Devices > Lighting > Add Lights. The Locating Lighting Devices screen is displayed. 7. Tap Next. 8. Plug the lighting device into a wall socket. Secure it with a screw. The lighting devices should be unpaired when they are removed from their packaging.
Home System Installation Guide 9. When all the lighting devices are found, tap Done. The system notes the number of devices that were found and paired. 10. Tap Next. The Configure Lighting Devices screen is displayed. 11. Tap a lighting device to configure it as described on page 125. To remove a lighting device from the TouchScreen: 1. From the Installers Settings menu, tap Home Devices > Lighting > Delete Lights. The Settings screen is displayed showing an icon for each connected lighting device.
Managing Sensors & Zones 2. Tap the icon of the lighting device you want to remove. A confirmation is displayed. 3. Tap Yes. Managing Key Fobs A MAXIMUM of six IP cameras and 47 ZigBee devices are supported for the system. ZigBee devices consist of anything that communicates with the TouchScreen over radio frequency, such as door/window sensors, lighting devices, thermostats, panel interface devices, key pads, and key fobs and smoke detectors.
Home System Installation Guide A key fob is a mobile device used to quickly arm and disarm the security system. The following operations are used to manage key fobs. Perform the operations in this section to manage key fobs: Add Change the name of a key fob as shown in reports on the TouchScreen and in the Subscriber Portal (page 132) Reset to default (page 134) Delete (page 134) These operations are performed from the Installer Settings menu (see Technician Operations on page 80).
Managing Sensors & Zones 3. Default a key fob and place it in Search mode. When a key fob is found, an icon is displayed for it. 4. Press the star button on the key fob to pair it. The key fob is paired with the TouchScreen. 5. Tap the key fob icon to configure the name that is used for it in the TouchScreen and Subscriber Portal. 6. Tap Done. The Wireless Key Fobs Located screen notes the number of key fobs found and paired.
Home System Installation Guide 7. Tap Next. The Configure Wireless Key Fobs screen is displayed. Figure 80: Key Fobs: Configure Wireless Key Fobs Screen 8. Tap the key fob icon to configure the name that is used for it in the TouchScreen and Subscriber Portal. To edit a key fob: 1. From the Installer Settings menu, tap Home Devices > Key Fobs > Edit Key Fob. The Settings screen displays a rectangular icon for each key fob currently added to the system. 2.
Managing Sensors & Zones Figure 81: Settings: Edit Key Fob Screen 3. Tap the Key Fob Label field to display a keyboard. 4. Enter a new name and tap Done to return to the Edit Key Fob screen. 5. Tap the arrow in the Panic Button Disabled field to select whether to disable the key fob panic button. 6. Tap Next to return to the Settings screen.
Home System Installation Guide 7. Repeat the previous steps to modify additional key fobs, or tap Return to Menu to end this operation. To reset a key fob to factory defaults: When a key fob is originally removed from its packaging, it is already in factory default mode. When you install the battery as described on page 53, it immediately begins searching for a TouchScreen with which it can pair.
Managing Sensors & Zones 3. Tap Yes. The key fob icon is removed from the Delete a Key Fob screen. 4. Tap Yes. 5. After deleting the key fob from the TouchScreen, press the button on the key fob to reset the device to default and to place it in Search mode so it can be added to a TouchScreen again. Managing Key Pads A MAXIMUM of six IP cameras and 47 ZigBee devices are supported for the system.
Home System Installation Guide Figure 83: Key Pads: Locating Key Pads Screen 2. Tap Next to begin searching for key pads to add. A Done button is displayed on the Locating Key Pads screen. The TouchScreen searches for key pads that are available to be added (defaulted and in Search mode). 3. Default a key pad and place it in Search mode. When a key pad is found, an icon is displayed for it. 4. Press the star button to pair the found key pad.
Managing Sensors & Zones Figure 84: Key Pads: Wireless Key Pads Located Screen 6. Tap Next. The Configure Wireless Key Pads screen is displayed. 7. Tap each key pad icon to configure the name that is used for it in the TouchScreen and Subscriber Portal. A keyboard screen is displayed. 8. Enter a name for the key pad, and tap Done to return to the Configure Wireless Key Pads screen. To change the name of a key pad: 1. From the Installer Settings menu, tap Home Devices > Key Pads > Edit Key Pad.
Home System Installation Guide 2. To modify the system label for the key pad, tap its icon to display a keyboard. Enter a new name and tap Done. 3. Repeat the previous step to modify additional key pads, or tap Return to Menu to end this operation. To reset a key pad to factory defaults: When a key pad is originally removed from its packaging, it is already in factory default mode.
Managing Sensors & Zones Figure 85: Settings: Remove Key Pad Screen 3. Tap the icon for the key pad to delete. A confirmation message is displayed. Figure 86: Remove Key Pad: Confirmation 4. Tap Yes. The key pad icon is removed from the Remove a Key Pad screen. 5. After deleting the key pad from the TouchScreen, press the button to reset the device to default and place it in Search mode so it can be added to a TouchScreen again.
Home System Installation Guide A panel interface is a device that allows you to control sensors defined on a Honeywell Vista 20P system. For information about installing and wiring a panel interface, see Adding Panel Interface Modules to the Security System on page 24. When you add a panel interface, the TouchScreen locates sensors that are defined in the Honeywell Vista systems. They are managed in the same way as wireless sensors that you add to the TouchScreen.
Managing Sensors & Zones 3. Tap Next to begin searching for panel interface boards. The TouchScreen searches for boards that are available to be added. To be available, the board must meet the following requirements: Defaulted Not currently paired with another TouchScreen In Search mode (LED blinking three times every five seconds) The TouchScreen displays all the panel interface boards it can find. Note: If all available installed PIMs are not found, tap Done.
Home System Installation Guide Figure 88: Settings: Configure Panel Interface Sensors Screen Note: When zones that are connected to an alarm panel are found by the TouchScreen, it automatically configures their functionality (for example, entry/exit, perimeter, etc.) and sensor type (for example, door/window, motion detector, etc.) based on various criteria. Section 6, Zone Auto-Configuration describes the way zones are autoconfigured by the TouchScreen.
Managing Sensors & Zones The Passphrase screen is displayed. 2. Type the passphrase to access the Remove Panel Interface Boards and Zones screen. A confirmation message is displayed. 3. Tap Yes. The panel interface and all its zones and sensors are removed from the TouchScreen. All the PIMs added to the system are deleted. Additionally, all zones connected to the Vista alarm panel are also removed from the iControl environment.
Home System Installation Guide Managing Wi-Fi Repeaters A Wi-Fi repeater extends the range of the iControl security router to enable communication between the TouchScreen and other iControl Wi-Fi peripheral devices. Currently, cameras are the only supported WiFi devices. Use a RF range extender to increase the range of ZigBee sensors, lights, and other devices.
Managing Sensors & Zones Next. The TouchScreen locates the repeater and updates the repeater's firmware, if necessary. The repeater is also configured to use the same communication channel and have the same SSID as the security router. Note: If the system cannot find the repeater, reset the repeater to its factory settings, then restart it. Tap Back, then try again when the status indicator on the repeater is green. 3. When the configuration is complete, tap Next.
Home System Installation Guide The Delete Wi-Fi Repeater screen is displayed. 2. Tap Next. The TouchScreen deletes the repeater from the security system. To add this router back to the security system, you must reset factory settings as directed by the repeater's documentation. Replacing a TouchScreen The Return Merchandise Authorization (RMA) procedure does not involve configuring the customer’s sensors, peripherals, or cameras.
Managing Sensors & Zones Figure 89: Installation: Welcome Screen 4. Tap System Information. The System Information screen is displayed. Figure 90: Installation: System Information Screen 5. If the current account has not been marked for RMA already, contact Customer Care and request that it be marked for RMA. 6.
Home System Installation Guide The Edit System Configuration Information screen is displayed. 8. Change the Broadband Server IP, Cellular Server IP, and the Cellular APN values by touching them to display a keyboard in the screen. Enter the new values and tap Done. 9. After all the values have been set, tap Next. The System Information screen is displayed. 10. Tap Next. The Welcome Screen is displayed. 11. Tap Next.
Managing Sensors & Zones Figure 91: Connectivity: Connectivity Setup Screen 12. Tap the type of router the TouchScreen will use and tap Next. The Connectivity Setup screen displays options for connecting to the router/modem. The following options are displayed: Router — Connect to the router/modem wirelessly Ethernet with Router — Connect to the router/modem using an IEEE 802.3 Ethernet cable 13. Tap the method for the TouchScreen to connect to the router/modem and tap Next.
Home System Installation Guide Figure 93: Connectivity: Ethernet Connection Checklist 14. Follow the instructions on the Connection Checklist screen. 15. Reset the router/modem to factory defaults and then reboot it. For wireless connectivity, see page 150. For wired connectivity, see page 151. For wireless connectivity: 1. Tap Next. The TouchScreen locates all the available wireless routers in range, and displays their MAC address.
Managing Sensors & Zones Figure 95: Connectivity: Router Located Screen 2. Check the MAC address for the router/modem to which the TouchScreen must connect (usually located at the back of the device). 3. Tap the MAC address for the correct router. 4. Tap Next. The Configuring and Securing the Router screen is displayed as the TouchScreen establishes a firm connection with the router/modem, the Broadband servers, and the Cellular connectivity servers.
Home System Installation Guide Figure 97: Connectivity: Ethernet Adapters Screen 2. Wait a few minutes for the router/modem to reassign IP addresses. Note: If the system cannot find the proper router, ensure it has been reset to factory default. After the TouchScreen successfully establishes its connections: 1. Tap Next. The Wi-Fi & Cellular Strength screen displays the relative strength of the TouchScreen’s connection to the router/modem and a GPRS/EDGE receiver.
Managing Sensors & Zones 2. Tap Next. The Testing Connectivity screen is displayed. Figure 99: Connectivity: Testing Connectivity Screen 3. Tap Next. The TouchScreen tests it connectivity with the Broadband servers and the Cellular servers (used for alerts when the Broadband connection is unavailable). Note: If there is a problem with the connectivity to either type of server, contact Customer Care. 4. When the connectivity test is successful for each, tap Next.
Home System Installation Guide Figure 100: Settings: Checking for Firmware Upgrade Screen 5. If an upgrade version is available, tap Upgrade Firmware. If an upgrade is not available or after the upgrade is installed, tap Next. The Enter Activation Code keypad is displayed.
Managing Sensors & Zones 6. Enter the RMA Activation Code and tap Next. 7. Enter the Account Phone Number and tap Next. The Choose TouchScreen to Replace screen is displayed. 8. Tap the CPE ID of the TouchScreen to be replaced, and then tap Next. The Handling RMA Activation screen is displayed.
Home System Installation Guide disconnect it from the TouchScreen (if it is connected by Ethernet). 4. Reboot your broadband modem. 5. Reconnect the new router in place of the existing router. Ensure that the new router is set to factory defaults, and is fully operational with Wi-Fi enabled. 6. For installing the Netgear router in a non-standard installation where the security network router is placed behind the service provider’s modem/router, place the router into the DMZ of the modem/router. 7.
Managing Sensors & Zones The Connectivity Setup screen displays options for connecting to the router/modem. The following options are displayed: Router — Connect to the router/modem wirelessly Ethernet with Router — Connect to the router/modem using an IEEE 802.3 Ethernet cable 10. Tap the method for the TouchScreen to connect to the router/modem and tap Next. If Router was selected, the Router Connection Checklist is displayed.
Home System Installation Guide Figure 105: Connectivity: Ethernet Connection Checklist 11. Follow the instructions on the Connection Checklist screen. 12. Reset the router/modem to factory defaults and then reboot it. For wireless connectivity, see page 158. For cabled connectivity, see page 160. For wireless connectivity: 1. Tap Next. The TouchScreen locates all the available wireless routers in range, and displays their MAC address.
Managing Sensors & Zones Figure 107: Connectivity: Router Located Screen 2. Check the MAC address for the router/modem to which the TouchScreen must connect (usually located at the back of the device). 3. Tap the MAC address for the correct router. 4. Tap Next. The Configuring and Securing the Router screen is displayed as the TouchScreen establishes a firm connection with the router/modem, the Broadband servers, and the Cellular connectivity servers.
Home System Installation Guide For cabled connectivity: 1. Tap Next. The Ethernet Adapters screen is displayed. The TouchScreen locates and secures the Ethernet adapter. Note: This step takes longer than it does during Activation. The items on this screen will vary based on your particular router. Figure 109: Connectivity: Ethernet Adapters Screen 2. Wait a few minutes for the router/modem to reassign IP addresses.
Managing Sensors & Zones Troubleshooting Router Swapping Table 12: Troubleshooting Router Swapping Problem Problem Connecting to Cameras After a Swap Cause The cameras might not have been deleted properly prior to swapping an SMCWBR14S-N4 router. For more information on troubleshooting cameras, see Table 5: Troubleshooting the Camera Installation on page 46 Solution 1. Log into the router. 2. Go to Network tab. 3. If there are a lot of port mappings in the UPnP table, the camera was not reset properly.
Home System Installation Guide Appendix A: General Concepts of the Security System Arming and Exiting a Premises The Exit Delay period is the amount of time that starts when the security system is armed. The customer has this period of time to exit through an Entry/Exit sensor doorway. If the customer does not exit during this period, the system cannot be armed in Arm Away state. Instead, the system arms in Arm Stay state.
Appendix A: General Concepts of the Security System The persons named on the Contact list can opt to receive SMS and/or email messages notifying them when an alarm was aborted and that central monitoring was not notified. By default, Verify contacts are notified by SMS and email when an alarm is disarmed during the Alarm Transmission Delay period. After the Alarm Transmission Delay period is completed, the customer still has five minutes (the Cancel Window) to disarm the system.
Home System Installation Guide Appendix B: General Info for Sensor Placement This section provides placement recommendations for sensors and cameras. Door/Window Sensors Placement Recommendations Install door/window sensors and/or glass break detectors at every possible location of entry, both upstairs and down. Glass Break Detectors For best detector performance, select a mounting location that is: Within 7.6 m (25 ft.
Appendix B: General Info for Sensor Placement Windows Uninsulated walls Heat sources such as fireplaces and heating vents Moving objects such as fans Air conditioning vents Glass furniture Obstructions such as curtains, plants, large furniture, doors Note: Free roaming pets pose special problems for motion detectors. Your installer has been trained to help you configure your installation to address your specific pet needs. Smoke Detector Installation & Management Recommendations 1.
Home System Installation Guide DO NOT install near areas fresh air inlets or returns or excessively drafty areas. Heating/ A/C vents, fans, and fresh air intakes can drive smoke away from smoke detectors. Remember that dead air spaces may prevent smoke from reaching a smoke detector. Camera Installation Recommendations Camera views are accessible to TouchScreen users and family members who log into the Subscriber Portal.
Appendix C: Replacing the TouchScreen Battery Appendix C: Replacing the TouchScreen Battery The following table lists the battery requirements for the TouchScreen. Device Device Type Batteries Comments TouchScreen Central Controller GSP055771 4 volt Lithium Polymer 4400mAh (16.28WH) Warning: The TouchScreen requires a type GSP055771 battery. This battery should be available only through the service operator. 1.
Home System Installation Guide 4. Position the battery and cables inside the battery compartment so the cables lie along the top of the battery. 5. Align and connect the battery’s pins to the battery connector so that the wire order is (topto-bottom) BLACK, WHITE, RED. 6. Replace the battery cover and the screw.
Appendix D: Using the Key Pad Appendix D: Using the Key Pad A key pad is a wireless peripheral that lets you perform certain TouchScreen functions in additional locations in your premises. For example, you could install a key pad near a less-used entry or in an upstairs bedroom to ensure its Emergency Alarm feature is always readily accessible.
Home System Installation Guide The button turns red for three seconds to indicate that the Exit Delay has started (twice as long as the period configured for Arm Away—up to 120 seconds) with no beeping from the TouchScreen. If the system is not ready because, for example, a door or window is opened, the button flashes orange seven times. Disarming the System Enter a valid key pad code followed by the button to disarm the system.
Appendix D: Using the Key Pad Changing the Batteries in the Key Pad To replace the batteries in the key pad: 1. With a Phillips screwdriver, remove the screw from the battery cover in the back of the key pad and remove the cover. 2. Find the two supplied CR2 3-volt lithium batteries and install them positive end up. 3. Replace the battery cover. To Reset the Key Pad to Default When a key pad is originally removed from its packaging, it is already in factory default mode.
Home System Installation Guide Appendix E: Installer Quick Reference (SIA) Table 13: Installer Quick Reference [CP-01 4.6.1] Feature Description Ranges & Defaults Exit Delay The time allotted for the customer to exit the premises when the security system is armed. The time is doubled automatically for Arm Stay and Arm Night modes up to 120 seconds.
Appendix E: Installer Quick Reference (SIA) Feature Description Ranges & Defaults mode and Arm Stay mode. Exit Delay period works figurable. the same way as non-remote arming. Abort Window Length of time after an alarm sounds for the customer to enter a valid keypad code to prevent alarm from being sent to the central monitoring station.
Home System Installation Guide Feature Description Ranges & Defaults of the Security System on page 65. Or, afterward as described in Testing Alarms on page 81. Communications 174 Test the security system to ensure that it is in proper communication with the central monitoring station as described in Step M: Testing the Alarm Functionality of the Security System on page 65.
