XFINITY TV User Guide XDTA OOBE SIK 1010.
Contents 3 Welcome to XFINITY ™ TV 4 Using Your Remote Control 5 Troubleshooting 6 Comcast Customer Guarantee 7 How to Read Your Bill 8-9 DTA Set-Top Box Connections XDTA OOBE SIK 1010.
Welcome to XFINITY TV TM What You Need to Know We’re enhancing our network so you will have access to a new level of entertainment. To enjoy the great benefits of this enhancement, you need the right digital equipment on each of your TVs — like a set‑top box or this digital adapter. With this digital adapter, you’ll receive: • Crisp digital picture and sound. • Your current channels, plus access to additional channels.
Using Your Remote Control Indicator light: This button flashes red during the programming sequences and when any key on the remote is pressed. POWER: Turns your TV on or off (it will not turn your DTA off, the DTA is always on). SET: Programs the remote control for your TV — programming instructions and a complete list of TV programming codes are available at comcast.com/ digitalnow and are included with your remote. INFO: Displays the channel number and station call letters.
Troubleshooting If the remote control does not work: • Make sure the batteries are inserted correctly. • Make sure your remote can “see” the front of the DTA (or the front of the Remote Control Signal Receiver). • If you are using the Remote Control Signal Receiver, make sure it is connected firmly to the DTA. If there is no light illuminated on the front of the DTA: • Make sure the power cord is attached to the DTA and plugged into a live electrical outlet.
The Comcast Customer Guarantee THE COMCAST CUSTOMER GUARANTEE We are committed to providing you with a consistently superior customer experience. If for any reason something goes wrong, we will work to resolve the issue as quickly and professionally as we can. 1. We will give you a 30-day, money-back guarantee on all our services. If you’re not satisfied and wish to cancel service for any reason, you can do so in the first 30 days and get your money back.
How to Read Your Bill YOUR XFINITY BILL AND PAPERLESS OPTIONS WITH Receiving Your Bill Each month, you will receive a bill for your XFINITY service(s). All customers are billed for services received and payments are due on the date indicated on your bill. You can also choose to go paperless with Comcast’s Ecobill® process by simply going to comcast.com/ecobill and signing up. Understanding Your Bill View the diagram below to view the key features of your XFINITY bill.
DTA Set-Top Box Connections Coax Cable Connection with TV Connect & Power Up 1. Find the coax cable that runs from the wall outlet to the back of your TV. Remove the end connected to the back of your TV and connect it to the Cable In connection on the back of your DTA. 2. Connect the coax cable included in this kit from your DTA to the Cable In/RF In connection on the back of your TV. Optional: Don’t like the DTA laying on top of your TV? Hide it using the Remote Control Signal Receiver in your kit.
DTA Set-Top Box Connections Coax Cable Connection with VCR Connect & Power Up 1. Find the coax cable that runs from the wall outlet to the back of your VCR. Remove the end connected to the back of your VCR and connect it to the Cable In connection on the back of your DTA. 2. Connect the coax cable included in this kit from your DTA to the Cable In/RF In connection on the back of your VCR. Optional: Don’t like the DTA laying on top of your TV? Hide it using the Remote Control Signal Receiver in your kit.
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XDTA OOBE SIK 1010 XDTA OOBE SIK 1010.
