Welcome to the GreatCall Family. ® Thank you for choosing the Jitterbug Flip. At GreatCall, we’ve made it easy for you to stay connected to friends and family with the simplicity of Jitterbug. Additionally, our service professionals and health and safety services are designed to keep you protected, connected and in control of your life. This helpful guide contains all the information you need to start using your new cell phone.
Table of Contents Table of Contents I Table of Contents Table of Contents Table of Contents Section 1: Getting Started ...........................................................................................1 Key Items In The Jitterbug Box ............................................................................ 3 The Front Of Your Jitterbug ............................................................................................ 4 The Back Of Your Jitterbug...................................
Section 2: Placing And Receiving Calls ..................................................................... 43 Placing A Call .............................................................................................................. 44 • Using Personal Operator To Make A Call ............................................................. 45 • Using Your Phone Book To Make A Call............................................................... 46 Speakerphone ...............................................
Section 4: Managing Your Phone Book..................................................................... 83 About Phone Book...................................................................................................... 84 Use Personal Operator To Add, Change And Delete Numbers .................................... 85 Use mygreatcall.com To Add, Change And Delete Numbers .......................................86 Adding A Contact Directly On Your Jitterbug ..............................................
About Bluetooth ....................................................................................................... 126 Using Your Jitterbug With Your Bluetooth Headset.....................................................127 Turning The Bluetooth Feature On Your Jitterbug On And Off .....................................127 Setting Your Bluetooth Headset To Pairing Mode ...................................................... 131 Setting Your Jitterbug To Pairing Mode ......................................
Section 1 Section 1: Getting Started This section explains how to start using your Jitterbug phone.
The Jitterbug box you received includes everything you need to get started: 1. Jitterbug Flip - the battery has been pre-installed for your convenience 2. USB Cable – 5 foot long cable for charging flexibility 3. Wall Adapter – to charge your Jitterbug from a wall outlet 4. Charging Cradle – makes it easy to always keep your Jitterbug charged 5.
Indicator Light Outside Display Camera Flash – used for taking pictures in low light; can be manually activated using the Flashlight Button Flash Indicator Light – the area just above the outside display will light up for incoming calls or when the phone is fully charged Flashlight Button Volume Button Flashlight Button – allows you to turn on the Flash manually and use your phone like a flashlight Outside Display – view the current time, the current date and notifications about charging status, inc
External Speaker Headphone Jack - connect to headphones to listen to calls Headphone Jack Battery Cover – protects the rechargeable battery and the back of your Jitterbug. Charging Contacts - allows charging with the supplied Charging Cradle NOTE: Battery Cover To purchase a Jitterbug lanyard or any other Jitterbug accessory, visit us online at www.greatcall.com/jitterbug/accessories.
Earpiece Speaker Earpiece Speaker – lets you hear the caller loud and clear Inside Display – shows all the information you need to operate your Jitterbug Inside Display Up/Down Button – for navigating between screens on the Inside Display Speakerphone Button – allows you to take phone calls using the External Speaker YES Button – allows you to answer “Yes” to questions or commands on the Inside Display.
IMPORTANT! Please do not turn on your phone until instructed to do so. If you turn it on prior to setting up your account, the device may fail to activate. If the device fails to activate, power off and start with step . To ensure that your Jitterbug phone is activated successfully, it is important that you follow these simple steps when activating. • If you purchased your Jitterbug phone directly from GreatCall by phone or on greatcall.com, please skip to step . Otherwise proceed to step .
Go Online Or Call To Set Up Your Account. If you do not have a GreatCall account, visit us online at www.greatcall.com/activate. There you can enter your Jitterbug Serial Number and follow the instructions to set up your account. If you do not have Internet access, please call 1-866-482-1424. - OR - 3 Turn On Your Jitterbug To Activate. You can now open your Jitterbug and press the On/Off Button and the activation process will automatically begin.
Section 1 Section 1 Charging The Battery Your Jitterbug can be charged with the included Wall Charger or with the optional Car Charger that can be purchased by visiting www.greatcall.com/jitterbug/accessories. Using The Wall Charger 1. Plug the large end of the Wall Charger into a standard wall outlet (110/220 VAC). 2. Plug the smaller end of the Wall Charger into the Power Connector on the side of your Jitterbug. You’ll see a “Charging” message appear on the Outside Display. 3.
Your Jitterbug will remind you to charge the battery. Reminders appear on the Inside Display and Outside Display with the following messages: • Battery Low – a low battery alert and a message will tell you that your battery is beginning to get low. • Battery Critical – a low battery alert and a message will appear when the battery has approximately 20% of battery life remaining.
IMPORTANT! If you have not activated your Jitterbug, please refer to page 10 before turning your Jitterbug on for the first time. Turning Your Jitterbug On 1. Open your Jitterbug. 2. Press the On/Off Button in the upper right corner of the keypad until your Jitterbug turns on and the GreatCall logo appears on the Inside Display. To Turn Your Jitterbug Off 1. Press and hold the On/Off Button in the upper right corner of the keypad until the GreatCall logo appears on the Inside Display. 2.
Throughout this guide, the screen on the inside of your Jitterbug is referred to as the Inside Display. The following diagram explains the areas of the Inside Display and how to use them, using the Phone Book as an example. Feature Area Detail Area Additional Information Exists Action Line Feature Area – the top of the Inside Display is the Feature Area. It identifies the feature you are using. For example, when you are in the Phone Book, you will see “PHONE BOOK” in the Feature Area.
When you open your Jitterbug while it is powered on, you will see the Main Screen as shown in the diagram at the bottom of the page. NOTE: The Main Screen will display your Jitterbug phone number at the top of the screen as shown in the following screen as, “My # 800-733-6632.” The Main Screen is where you access the features on your Jitterbug. Your Jitterbug is designed with the following six features installed in your phone: 1.
6. My Photos – an easy way to view, delete or send photos. See page 97 for more information. NOTE: Approximate minutes used per month shows your estimated minute usage each month. This time resets at the beginning of your monthly billing cycle. Your Main Screen may contain additional features depending on your plan. You can easily access all of your features within the Main Screen using three simple buttons located at the top of the keypad. Section 1 Section 1 5.
For your ease-of-use, you can change the start-up screen of your Jitterbug. For example, you may find it easier to have your Jitterbug start directly in your Phone Book each time you turn your Jitterbug on. You have two options to choose from as your start-up screen: 1. Main Screen – your new Jitterbug comes with this turned on. 2. Phone Book – please see page 85 to learn more about your Phone Book. To change your start-up screen, please give us a call by dialing “0” on your Jitterbug to reach an Operator.
If you have a Health & Safety Package, press the red 5Star button to be connected to a 5Star Agent. The 5Star Agent will assess the situation, confirm your location using GPS and connect you to emergency services if you need it. See page 75 for more information on 5Star Service and GreatCall’s suite of health and wellness services.
MyCalendar makes it easy for you to enter your appointments and events online at mygreatcall.com. Or, simply press the “0” Button on your Jitterbug Plus to reach one of our friendly GreatCall Operators, who can manage and update your calendar for you. MyCalendar will ensure you never have to worry about missing important dates or appointments, so you can spend more time focusing on the things that matter most to you. There are two easy ways to add a new event to your calendar: online or by phone.
32 Getting Started By Phone If you would prefer to use our helpful Operator Assistance to update your calendar, we’ve made it easy to do so. Simply press the “0” Button on your Jitterbug Plus to reach an Operator who can manage your events and reminders for you. Getting Started 33 Section 1 Section 1 6. The “Duration” box shows the length of the event. Click to select All Day Event, 30 Minutes, 1 Hour, 2 Hours, or 4 Hours. 7.
To Call Personal Operator Live Operators are available to help you: 1. Open your Jitterbug. 1. Update and manage your Phone Book. 2. Look up a residential, business or government phone number. 3. Connect you to any number in the U.S. or Canada. 4. Place calls to anyone in your Phone Book. 5. Add events and appointments to your calendar (if MyCalendar is enabled). 34 Getting Started Section 1 Section 1 Personal Operator 2. Press the “0” Button on the keypad. 3. Press the YES Button to place the call.
Installing And Removing The Battery To Make An Emergency Call The battery has been pre-installed into your Jitterbug phone for your convenience. 1. Open your Jitterbug and make sure it’s on. 2. Dial 9–1–1 using the keypad. 3. Press the YES Button when you see “CALL?” at the bottom of the Inside Display. To Remove The Battery 1. If the phone is on, turn it off by opening your Jitterbug and holding down the On/Off Button until the GreatCall logo appears. The phone will then turn off. 2.
Getting More Information 1. Hold the battery with the Alcatel logo facing up, slide the battery into the back of your Jitterbug so the gold contacts on the bottom of the battery connect with the gold pins inside the phone. GreatCall customers have access to two unique websites that are easy to navigate and explore – www.greatcall.com and www.mygreatcall.com. 2. Push the battery into place. 3. Align the Battery Cover onto the back of your phone and gently squeeze it back into place.
Section 1 Section 1 GreatCall Customer Service Use any of these ways to contact us: • Send us an email at customerservice@greatcall.com • Call us toll-free at 1-800-733-6632 • Write to us at: GreatCall Customer Service P.O.
This section explains how to use the calling and answering features on your Jitterbug.
Section 2 You can dial a phone number directly from almost every screen on your Jitterbug. 1. When you open your Jitterbug, you will hear a dial tone to indicate that service is available. If service is not available, there will be no dial tone and you will see “No Service” on the Inside Display. 2. Dial the full ten-digit number using your keypad. You may be required to dial the number “1” first before placing a call in some areas.
numbers of your Phone Book at mygreatcall.com. Please reference page 88 to learn more about mygreatcall.com. 5. When the call is finished, press the NO Button or simply close your Jitterbug to end the call. 4. You can scroll through the names and numbers in your Phone Book by pressing the “Up/Down” Button. Using Your Phone Book To Make A Call 5. When you find the desired name and number, press the YES Button to place the call. To place a call to a number in your Phone Book: 6. You will see “Calling...
Section 2 The Speakerphone provides you the convenience to make a call without holding the phone to your ear. The Speakerphone can be activated at any time while you are actively on a call. During your call, you will see an indicator at the top of the Inside Display indicating the current status of the Speakerphone. “SPEAKER OFF” indicates that the Speakerphone is off, and “SPEAKER ON” indicates that the Speakerphone is on.
Answering A Call When Your Jitterbug Is Closed Your Jitterbug rings or vibrates (depending on how you set the ringer volume level) to indicate an incoming call. Additionally, there are other indications of incoming calls: 1. If the caller’s name and number are stored in your Phone Book or the caller ID is recognized, either the name or the phone number appears on the Outside Display, as shown. • The Light Indicator on the outside of your Jitterbug flashes.
To Ignore A Call When Your Jitterbug Is Open 1. When the “ANSWER?” question appears on the Inside Display, press the YES Button to connect. You can send a caller directly to your Voice Mail by pressing the NO Button when you see “ANSWER?” at the bottom of the Inside Display. This will give an unavailable message if you do not have Voice Mail. 2. A “Connected” message will appear on the Inside Display and the caller’s voice will be heard through the earpiece speaker.
Section 2 1. Open your Jitterbug to confirm it’s on and not actively on a call. 2. Press the Volume Button on the left-hand side of the phone. Press the top of the Volume Button to increase the volume and the bottom of the Volume Button to decrease the volume. The available options are: • Max • Low • High • Vibrate • Medium 54 Placing And Receiving Calls NOTE: The selected volume level will appear on the Inside Display. The Ringer Volume cannot be adjusted while actively on a call.
Section 2 When you’re on a call, press the volume button up or down until the sound reaches a comfortable level. Your Jitterbug has three volume options for your earpiece speaker that you can adjust while on a call as shown below: • High • Medium • Low Call Waiting Call Waiting is a feature that allows you to accept a second call if you are already on a call with another person.
Section 2 This section only applies if you have enabled Call Waiting. The feature is not automatically enabled, but is available for free if you are interested in using it. To enable Call Waiting, please call us at 1-800-733-6632. Using Call History To See Recent Calls Your Jitterbug keeps a list of your ten most recent outgoing, incoming and missed calls. To Review Call History 1.
• Feature Area – you will see “CALL HISTORY” indicating that you are in your Call History. • Detail Area – you will see the following messages: • “Missed” if you missed an incoming call • “Incoming” if you received and answered a call • “Outgoing” if you placed a call In the middle of the Inside Display you will see the time, date and phone number for each call.
5. If Voice Dial is unsure it will say “Repeat the name” followed by a beep. Voice Dial – this free service enables you to retrieve a name that has been stored in your Phone Book by speaking the exact name into the microphone. 6. Voice Dial will dial the number of the person whose name you selected. 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Voice Dial” appears highlighted in gray in the middle of the Inside Display. 2. Press the YES Button to select “Voice Dial.” 3.
Section 2 This section only applies if you have purchased Voice Mail with your GreatCall service. To purchase Voice Mail service for your Jitterbug, please call us at 1-800-733-6632. Follow these steps to set up Voice Mail: Changing Your Voice Mail Greeting 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Voice Mail” appears highlighted in gray in the middle of the Inside Display. 2. Press the YES Button to select “Voice Mail” and listen to the prompts.
Section 2 If you miss a call and the caller leaves you a message, your Jitterbug will notify you by: 1. Displaying “New Voice Mail” on the Outside Display. 2. Displaying “You have a new voice message” on the Inside Display, as shown. Listening To Voice Mail Messages • If you have a new Voice Mail message, your Jitterbug will notify you by displaying “You have a new voice message” on the Inside Display and “LISTEN?” in the Action Line. • Press the YES Button to listen to your message.
International Dialing 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Voice Mail” appears highlighted in gray in the middle of the Inside Display. If you expect to make calls beyond the U.S. or Canada, consider our convenient International Calling option. Add the International Calling option to your account and you’ll be ready to call internationally in no time! To dial internationally, you may need to access the + symbol before entering in the country code and phone number.
Section 3 This section describes additional services that make your Jitterbug more than just an easy-to-use cell phone. With access to a network of health and safety experts, your Jitterbug becomes a mobile medical alert device. Topics • 5Star Service • Urgent Care • MedCoach • Brain Games • The Wellness Call • The Check-in Call • Daily Health Tips For additional support, visit us online at www.greatcall.com/support.
5Star The Jitterbug6 is more than an easy-to-use cell phone, it’s also a network of people who are health and safety experts. Combined with affordable talk minutes, GreatCall Health & Safety Packages make it easier than ever to choose the perfect mobile solution to support your active life. Our award-winning service, 5Star, transforms your Jitterbug into a mobile medical alert device. Press the 5Star Button on your keypad and you’ll speak immediately with an NAED Certified Response Agent.
Brain Games With Urgent Care you can speak to a nurse who will triage your medical questions and, if needed, have a doctor call you back within 30 minutes. The doctor may give assessments, advice and/or diagnoses for a wide range of conditions over the phone, and even prescribe common medications. Your new Jitterbug gives you access to fun innovative games, clinically-proven to sharpen your mind. Make A Pair and Quick Match come pre-loaded on your phone. This section will explain how to use them.
The Wellness Call 1. Starting from the Main Menu, use the “Up/Down” Button and scroll until “Games” appears highlighted in gray in the middle of the Inside Display. With this service, you’ll get a motivational 2-3 minute call once per week from wellness expert and best-selling author Brian Alman, Ph.D. Start feeling better and live a happier, healthier lifestyle with proven, interactive coaching and stress-management techniques that promote better relaxation and self-care.
When calling a GreatCall Customer Service Representative, there are three easy steps to set up your call: 1. Make sure you have your Jitterbug6 phone number handy and be prepared to share that along with your home time zone. 2. To make sure you can focus on Dr. Alman’s personalized tips, simply provide us a day and time that you are generally available and free from distractions. 3.
You can personalize your Jitterbug with only the features and additional services that you want. Please call us at 1-800-733-6632. We’ll be glad to assist you. NOTE: We offer a variety of helpful services and applications that will further enhance your Jitterbug experience and even keep you safe and healthy. Be sure to visit www.mygreatcall.com to view and add these services to your account.
Section 4 This section explains how to use your Phone Book to save and find the names and numbers of people you call frequently. Topics • About Phone Book • Use Personal Operator To Add, Change And Delete Numbers • Use mygreatcall.com To Add, Change And Delete Numbers • Adding A Contact Directly On Your Jitterbug • Modifying A Contact On Your Jitterbug • Deleting A Contact On Your Jitterbug For additional support, visit us online at www.greatcall.com/support.
Use Personal Operator To Add, Change And Delete Numbers Your Jitterbug allows you to store up to 200 names and numbers of the people you call on a regular basis. 1. Simply press the “0” Button on your keypad. 2. Press the YES Button and a “Calling...” message will appear on the Inside Display, followed by the message “Connected to Operator.” 3. When the Operator answers, let the Operator know the name and number you want to add, change or delete. 4.
Here are some other helpful things you can do on mygreatcall.com: If this is your first time visiting mygreatcall.com, you will need to register your account. Have your GreatCall phone number handy and be prepared to enter your home address and email address. Simply follow the on-screen instructions to set up your account. 1. Update your Personal Profile After setting up your account, you will be able to enter phone numbers online.
Section 4 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 2. Press the YES Button to view your “Phone Book.” 3. Using the “Up/Down” Button, scroll until “EDIT PHONE BOOK” appears and press the YES Button. 4. Using the “Up/Down” Button, scroll until “Add” appears highlighted in gray in the middle of the Inside Display. 6. Using the keypad, enter the name of the contact you would like to create.
8. To change the contact’s name, use the NO Button to delete the necessary letters. Use the keypad to re-enter the name. 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 9. Press the YES Button when you are done. 2. Press the YES Button to select “Phone Book.” 10. To change the contact’s number, use the NO Button to delete the necessary numbers. Use the keypad to re-enter the numbers. 3.
8. Press the YES Button to confirm deleting the contact. 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 9. “Successfully Deleted” will appear, letting you know the contact has been removed. 2. Press the YES Button to select the “Phone Book” feature. 3. Using the “Up/Down” Button, scroll until “EDIT PHONE BOOK” appears and press the YES Button. 4.
Section 5 This section explains how to take, view, delete and share photos on your Jitterbug. Topics • Taking A Photo With Your Jitterbug • Viewing A Photo On Your Jittterbug • Sending A Photo From Your Jitterbug • Deleting A Photo From Your Jitterbug • Receiving A Photo On Your Jitterbug For additional support, visit us online at www.greatcall.com/support.
Viewing A Photo On Your Jitterbug 1. Starting from the main screen, use the “Up/Down” Button and scroll until “Camera” appears highlighted in gray in the middle of the Inside Display. 1. Starting from the main screen use the “Up/Down” Button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. 2. Press the YES Button to open the camera. 2. Press the YES Button to open “My Photos.” 3.
8. Use the “Up/Down” Button and scroll to the contact to which you would like to send your photo. 1. Starting from the main screen use the “Up/Down” Button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. 9. Press the YES Button to send the photo. Section 5 2. Press the YES Button to open “My Photos.” 3. Your most recently captured photo will appear on the Inside Display. 4. Use the “Up/Down” Button and scroll to the photo you would like to send. 5.
Deleting A Photo From Your Jitterbug 1. Starting from the main screen use the “Up/Down” Button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. IMPORTANT! Once a photo has been deleted, there is no way to retrieve it. Section 5 Section 5 2. Press the YES Button to open “My Photos.” 3. Your most recently captured photo will appear on your Inside Display. 4. Use the “Up/Down” Button and scroll to the photo you would like to delete. 5. Press the YES Button. 6.
Receiving A Photo On Your Jitterbug Section 5 Section 5 1. If you receive a photo on your Jitterbug, the words “New Photo” will appear on the Outside Display. This message will stay on your Outside Display until your Jitterbug is opened. 2. To view the photo,open your Jitterbug and press the YES Button. IMPORTANT! There is a $.25 charge for any photo you send or receive.
Section 6: Using Text Messaging Section 6 Section 6 This section applies if you have a text plan with your GreatCall service. To get this service, please call us at 1-800-733-6632. Topics • Receive A New Text Message • Read A New Text Message • Reply To A Text Message • Saving And Deleting A Text Message • Sending A New Text Message • Modes For Creating Your Own Text Message For additional support, visit us online at www.greatcall.com/support.
Read A New Text Message When you receive a new Text Message, you will be notified in three ways: After receiving notification of a new Text Message, follow these three steps to read the message: Section 6 1. The Indicator Light on the front of your Jitterbug will flash every 15 seconds until your Jitterbug is opened. 2. The words “New Text Message” will appear on the Outside Display. This message will stay on your Outside Display until your Jitterbug is opened. 3.
Reply To A Text Message Once you have read the Text Message, you have the option to reply to it, save it for future reference or delete it. 5. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display. Section 6 Section 6 1. When reading a Text Message you’ve received, you will see the word “REPLY?” on the Action Line. Press the YES Button to reply. 2.
Saving A Text Message Section 6 The Jitterbug SimpleText service will automatically save all of your last fifty incoming or outgoing Text Messages. Follow these six steps to view your saved messages: 1. Starting from the Main Screen, use the “Up/Down” Button and scroll until “Text Messages” appears highlighted in gray in the middle of the Inside Display. 5. Using the “Up/Down” Button, scroll to the Text Message you would like to read. 6. Press the YES Button to read the entire Text Message.
• Delete a new text immediately after reading • Delete an old text from your saved messages 4. You will then be asked to confirm that you want to delete the message. Press the YES Button again to confirm deletion. 5. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages. Section 6 Section 6 Deleting A Text Message Your Jitterbug allows you to delete Text Messages in two ways: Deleting A New Text Immediately After Reading 1.
Deleting An Old Text From Your Saved Messages Section 6 2. Press the YES Button to select “Text Messages.” 3. Using the “Up/Down” Button, scroll until “Delete” appears highlighted in gray in the middle of the Inside Display. 4. Press the YES Button to select “Delete.” 5. Using the “Up/Down” Button, scroll to the Text Message you want to delete. 6. Press the YES Button to delete the Text Message you’ve selected. 7. You will then be asked to confirm that you want to delete the message.
NOTE: Section 6 If you choose not to delete a Text Message, just press the NO Button to return to the previous screen. 4. Press the YES Button to “Send”. 5. To create your own message use the “Up/Down” Button and scroll until “Customize” appears. Press the YES Button and use the keypad to type your Text Message. Sending A New Text Message 6. To use the Jitterbug Library of pre-written Text Messages, use the “Up/Down” Button to scroll until “Library” appears.
Section 6 118 Using Text Messaging NOTE: If you do not have the contact in your Phone Book, use the “Up/Down” Button to scroll until “Enter Number” appears. Press the YES Button and enter the phone number using the keypad. Once you have entered the number, simply press the YES Button to send your message. Using Text Messaging 119 Section 6 10. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display.
Keyboard Function Enters the number “0” in any Text Message entry mode Section 6 Add a space Press repeatedly to cycle through the 123, ABC, Abc-S, Abc-W and abc Modes Modes For Creating Your Own Text Message There are five modes to create a custom text message using the number keys on the keypad to enter letters, numbers and symbols. 123 Mode In 123 Mode your keypad allows you to type numeric characters only.
Abc-W Mode In ABC Mode every letter will be capitalized. To enter ABC Mode, press the “*” Button until you see “ABC” appear in the top right corner of the Inside Display. In Abc-W Mode the first letter of each word is capitalized. To enter Abc-W Mode, press the “*” Button until you see “Abc-W” appear in the top right corner of the Inside Display. Abc-S Mode abc Mode In Abc-S Mode the first letter of each sentence is capitalized.
Section 7: Using Bluetooth Section 7 Topics • About Bluetooth • Using Your Jitterbug With Your Bluetooth Headset • Turning The Bluetooth Feature On Your Jitterbug On And Off • Setting Your Bluetooth Headset To Pairing Mode • Setting Your Jitterbug To Pairing Mode • Answering A Call When Paired With Your Bluetooth Headset • Ending A Call When Paired With Your Bluetooth Headset For additional support, visit us online at www.greatcall.com/support.
About Bluetooth Using Your Jitterbug With Your Bluetooth Headset For your convenience, your new Jitterbug is equipped to utilize Bluetooth wireless headsets, hands-free speakers, and other Bluetooth compatible devices. There are three steps to set up your Jitterbug with a Bluetooth headset: NOTE: Visit www.great.com/jitterbug/accessories or call 1-800-733-6632 to learn more about the bluetooth headset that’s right for you. 2. Setting your Bluetooth headset to Pairing Mode.
Please ensure you turn off your Bluetooth if you wish to receive calls from your Jitterbug handset and not your Bluetooth headset. You are unable to turn off your Bluetooth while on a call. 2. Press the YES Button on your Jitterbug to select “Settings.” When your Bluetooth is on and available for your use, you will notice a white Bluetooth icon, similar to the one on the right, appear at the top right corner of your Main Screen. 3.
Setting Your Bluetooth Headset To Pairing Mode 1. Starting from the Main Screen of your Jitterbug, scroll through the options using the “Up/Down” Button until “Settings” is highlighted in gray in the middle of the Inside Display. Press the YES Button on your Jitterbug to select the “Settings.” The first step in setting up any Bluetooth device is called “Pairing.” This step is required because there are no wires to link your Jitterbug to your Bluetooth device.
1. Starting from the Main Screen of your Jitterbug, use the “Up/Down” Button and scroll until “Settings” appears highlighted in gray in the middle of the Inside Display. Section 7 2. Press the YES Button on your Jitterbug to select “Settings.” 3. Use the “Up/Down” Button and scroll until “Bluetooth” appears highlighted in gray in the middle of the Inside Display. 4. Press the YES Button to select the “Bluetooth” feature on your Jitterbug. 5.
Section 7 13. Your Jitterbug is now “Paired” with your Bluetooth headset and ready to make and receive calls. 134 Using Bluetooth You will notice different Bluetooth icons on your Jitterbug Main Screen that indicate when your Bluetooth is available to use: • Gray – Bluetooth is on, but not paired with your Jitterbug. • White – Bluetooth is on, paired with your Jitterbug and available for you to use. Using Bluetooth 135 Section 7 12.
Answering A Call When Paired With Your Bluetooth Headset Press the “Talk” button on the Bluetooth headset. Section 7 Section 7 Ending A Call When Paired With Your Bluetooth Headset To End A Call When Your Jitterbug Is Open There are two ways to end a call while using a Bluetooth headset: • Press the “Talk” button on the Bluetooth headset or • Press the NO Button on your Jitterbug. To End A Call When Your Jitterbug Is Closed Simply press the “Talk” button on the Bluetooth headset.
Section 8: Managing Settings This section explains how to change the Settings on your Jitterbug. Topics Section 8 Section 8 • Using Your Settings • Selecting The Color Of The Inside Display • Changing Ring Tones • Turning The Start-Up GreatCall Jingle On And Off For additional support, visit us online at www.greatcall.com/support.
Selecting The Color Of The Inside Display 1. To access Settings, start in the Main Screen and press the “Up/Down” Button until “Settings” appears highlighted in gray in the middle of the Inside Display. Your Jitterbug has five color options for the Inside Display: 2. Press the YES Button to select “Settings.
3. Use the “Up/Down” Button to scroll through all of the “Color” options. Changing Ring Tones 4. Press the YES Button once the desired color you would like appears highlighted in gray in the middle of the Inside Display. Ring Tones are the sounds your Jitterbug makes when you are receiving an incoming call.
Turning The Start-Up GreatCall Jingle On And Off 2. Press the YES Button to select “Ring Tones.” Your new Jitterbug will come with the GreatCall Jingle set to “ON.” Each time you turn on your phone the GreatCall Jingle will play. 3. You will notice that the “Alert” Ring Tone has a check mark next to it indicating that this is your current default Ring Tone. Turning The Jingle Off Section 8 4. Use the “Up/Down” Button to scroll through all of the Ring Tones options.
Turning The Jingle On 1. Starting from Main Screen, use the “Up/Down” Button to scroll until “Settings” appears and press the YES Button. NOTE: The “Jingle” setting only controls the sound that is played each time the Jitterbug is turned on. The sound that plays when there is an incoming call can be changed under “Ring Tones” in the “Settings” feature. Section 8 Section 8 2.
Safety and use Please read before using your phone THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING. YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO DISASSEMBLE THE DEVICE. Privacy restrictions Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded.
Important health information and safety precautions Electrical safety This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product. Safety precautions for proper grounding installation Safety and Use CAUTION: Connecting to improperly grounded equipment can result in an electric shock to your device.
Prevention of hearing loss CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. Safety in aircraft Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching to Airplane Mode.
Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals. Connection to a car • Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products • Do not attempt to disassemble the phone or its accessory. • Only qualified personnel must service or repair the phone or its accessory.
Air bags Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving your vehicle. Mounting accessories Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer. Avoid unstable mounting Do not place the product with an unstable base.
Important Note Radiation Exposure Statement: Safety and Use This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual.
Safety and Use Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 1 cm must be maintained between the user’s body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided.
Your Customer Agreement 1. Welcome To The GreatCall Family. Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions.
Ordered a new phone without paying the activation fee Have used more than 30 minutes of talk time Have used more than 25 MB of data Activated two phones and are returning only one phone Cancelled your service after 30 days Send a device that is not in “like-new” condition, as determined by GreatCall The shipping charges are non-refundable.
Customer Agreement 5. Service Subject To Change Your service is dependent upon our business requirements, including policies, practices and procedures, which we can change without notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect. If you choose to use your service after that point, you’re accepting the changes.
11. Your Privacy You agree to the terms of our Privacy Policy, available on our website at www.GreatCall.com/privacypolicy, when you use our services. It may change from time to time, so please review this policy with regularity and care. Among other things, the policy outlines the information we collect about you, how we use that information and with whom we share that information.
JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN YOU AND US. 16. About You You represent that you’re at least 18 years old and have the legal capacity to accept this agreement. If you are ordering for a friend or a member of your family, you are bound by the terms of this agreement, unless and until, your friend or family member has agreed to the terms of this agreement.
Index Symbols 5Star Button .................................................................................................... 9 5Star Service ................................................................................................. 28 9-1-1 36 Index Action Line .................................................................................................... 21 Activate .........................................................................................................
Index C Call History .................................................................................................... 59 Returning Missed Calls And Redialing ........................................................ 61 See Recent Calls ........................................................................................ 59 Camera .......................................................................................................... 95 Deleting A Photo .............................................
Games ........................................................................................................... 75 GreatCall GoPlans .......................................................................................... 72 Lanyard Connector ........................................................................................... 7 H I Ignoring A Call ............................................................................................... 52 Indicator Light ................................
P Index Pairing Mode ............................................................................................... 131 Phone Book ................................................................................................... 22 Make a Call From Your Phone Book. ........................................................... 27 User Operator Assistance to Manage Your Phone Book............................... 34 Use Your Phone Book to Make a Call ..........................................................
The Check-in Call ........................................................................................... 79 The Wellness Call ........................................................................................... 77 YES Button....................................................................................................... 9 U Up/Down Button .............................................................................................. 9 Urgent Care .........................................
