AXON™ 4 Jan 2010 TASER AXON™ System Operating Manual (DRAFT 1.
AXON™ 4 Jan 2010 INTRODUCTION ........................................................................................................................................ 3 WARNING ................................................................................................................................................... 3 WHAT IS THE AXON SYSTEM? .................................................................................................................. 5 HARDWARE ................................
AXON™ 4 Jan 2010 Introduction Warning Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
AXON™ 4 Jan 2010 Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
AXON™ 4 Jan 2010 What is the AXON System? The TASER AXON™ system is a tactical computer combined with an audio/visual recording device and a control box to be worn by a peace officer on duty. The AXON system is designed to document a shift’s events for later storage and analysis. The AXON system also allows you to replay recorded events and make audio comments. At the end of a shift, you can transfer the files containing the day’s events to the EVIDENCE.
AXO ON™ 4 Jan 2010 Harrdware The primary p com mponents are the AXON Tactical Com mputer (ATC C), HeadCam m, and ComH Hub. AXO ON Tactica al Compu uter (ATC)) The ATC A is a Lin nux-based taactical compuuter with a 4.3″ 4 liquid crrystal displayy of 480 x 272 resolution. r This T portion of o the AXON N system alllows audio/vvideo playbaack and uploaad of files to the EVIDEN NCE.COM services sitee.
AXO ON™ 4 Jan 2010 HeadCam The HeadCam H asssembly incoorporates a microphone, m headlamp, and a radio earrpiece. Cable Ma anagement – Metal clips thhat hold wiress to the headbband. HeadCam m – A module containing thhe camera, miicrophone, annd infrared lam mp. Imager Cllamp – Holdss the HeadCaam to the headdband. Headband d – Enables thhe user to weaar the HeadCam on the heaad. Lens – Th he camera lenss.
AXO ON™ 4 Jan 2010 Com mHub The ComHub C pro ovides quickk operation of o the system m in the field. ComHub EVENT Buttton – Takes the t AXON syystem out of the t buffering mode and intto the EVENT mode. c to select s police PTT – Thee Push to Talkk button is ussed when the ComHub is connected radios. ™ Button – For F a capabilitty currently under u developpment, the TA ACOM buttonn TACOM™ will provid de for commuunication withh tactical com mmunication-eenabled TASE ER equipmennt.
AXO ON™ 4 Jan 2010 Toucch Screen Icons This section desccribes the varrious buttons and indicators availablle through thhe ATC’s touchh screen.
AXO ON™ 4 Jan 2010 Icon Descrription Start Sttart recording a narration Stop Sttop recording a narration Play Pllay back a narration for revview before saaving it Back Caancel a narrattion Save Saave a narratioon Edit Mark Eddit Mark – ediit a text annottation or audioo narration Manage event categories Addd an event category c Eddit an event category c Reemove a mark Delete Move Move a mark Thhe HeadCam is not conneccted to the AT TC BU UFFERING mode m active (bblue LED) PR RIVACY mode ac
AXON™ 4 Jan 2010 Audio Prompts The AXON system features voice messages called audio prompts that inform you of the operating mode in use and the system’s status. You normally will hear these audio prompts through the HeadCam, though they will issue through the ATC’s speaker if the HeadCam or ComHub is disconnected. Audio Prompt Explanation BUFFERING mode active The ATC has transitioned from one operating mode to the BUFFERING mode.
AXON™ 4 Jan 2010 Setup EVIDENCE.COM Registration Before you can use the AXON, you will need to make sure you are registered and have an account on EVIDENCE.COM. Go to https://pro.evidence.com or if you are a pilot agency, go to https://pilot.evidence.com Once you have set up your account, you will be active in the system and can log in to the ATC.
AXO ON™ 4 Jan 2010 Con nfiguring the ATC 1. Out of the box, b the ATC C will alreaddy have the battery b and data d storage card c included, an nd the powerr will be off. 2. Dock the AT TC to the ET TM. 3. The ATC will w communiicate with thhe ETM to gaather any necessary infoormation, such as new w software uppgrades for the t operatingg system. Configurationn of the ATC C is automaticc and no “IT” effort is neeeded. 4.
AXON™ 4 Jan 2010 Charging the ATC You have three options for charging the battery in your ATC; via a wall charger, car charger, or by connecting the ATC to the SYNAPSE ETM. To use the wall charger: 1. The ATC can be turned off, or left on. 2. Plug the charger into the ATC and then plug the charger into the wall. To use the car charger: 1. The ATC can be turned off, or left on. 2. Plug the charger into the ATC and then plug the charger into the inverter, then plug that into 12-volt car receptacle.
AXON™ 4 Jan 2010 Assembly Assembling the HeadCam 1. Clip the HeadCam to the headband. Make sure the serial number faces down towards the ground when you are wearing the headband. 2. Close the imager clamp on the HeadCam. You should hear a snap when it shuts. 3. Thread the wire from the HeadCam through the cable management clips in the headband. Assembling the Earpiece 1. Slip the earpiece tube onto the fixture on the back of the HeadCam.
AXON™ 4 Jan 2010 Assembling the AXON 1. Ideally, you should connect the ComHub cable to the ATC when it is turned off. 2. Connect the HeadCam cable to the ComHub. Make sure that the “diamond” on the connector is facing the back of the ComHub device.
AXON™ 4 Jan 2010 NOTE: It is important to make sure that the cable plugs have a good connection and that they are seated properly in their slots. Sometimes, it might look like they are secure when they actually are not, so make sure that the cable plug is seated all the way in.
AXO ON™ 4 Jan 2010 Gettting Starrted Loggging In Afterr you have co onfigured thhe ATC with the ETM ass described above, a you can c start usinng the AXON. A 1. Tap the screeen and the log l in keyboard will dispplay. 2. Use the toucch pad screeen to enter yoour usernam me or badge ID (this is thee same username an nd badge ID you registerred on EVID DENCE.COM M). • The buttton at the botttom left of the t screen will w toggle thhe keyboard pitalized lettters.
AXO ON™ • 4 Jan 2010 If you need to type numbers, n first press the b button at the bottom right. Itt will activatte the numbeer screen. Thhe 123 buttoon will togglee to ABC, which you can presss to return too the alpha keys. 3. After typing g your usernaame or badgge ID, press the t 4. The ATC will w automaticcally synchrronize with thhe EVIDEN NCE.COM seervices site. 5. Once the sy ystem recognnizes your login, it sendss an approvall to the ETM M to unlock the ATC fro om the ETM M dock. 6.
AXON™ 4 Jan 2010 7. Once you remove the ATC from the ETM dock, continue the log in process and enter your password (the same password you use on EVIDENCE.COM). 8. You will receive your welcome screen, with your name, username, agency name, and log in time and date. 9. Tap the middle of the welcome screen to go to your main screen (or wait 15 seconds and the welcome screen will fade out). 10.
AXO ON™ 4 Jan 2010 Navigating Arround the ATC The ATC’s A defau ult operatingg mode is thee BUFFERIN NG mode. This T mode is activated immeediately afterr log in and the welcomee screen has closed. Thee AXON willl issue an audioo prompt thro ough the HeeadCam earppiece, “Buffeering Mode Active” A (or through t the ATC if the HeadC Cam is not connected). c See thhe AXON Modes M sectionn for more deetails on the Buffering mode.
AXON™ 4 Jan 2010 4. Press the BRIGHTNESS button to configure the brightness of the touch screen. 5. Press the or the buttons to adjust the screen brightness accordingly. (NEED BRIGHTNESS SCREENSHOT) 6. You can press the button at any time to return to Settings. If you adjusted the brightness, your new brightness setting will be saved. 7. Press the VOLUME button to configure the volume. 8. Press the or buttons to adjust the volume of the ATC and HeadCam to your comfort level.
AXON™ 9. 4 Jan 2010 Press the button to return to Settings. If you adjusted the volume, your new setting will be saved. 10. Press the HEADLAMP button. 11. You can turn the headlamp off or on, as needed. Pressing the button will return you to the Settings menu. If made any changes, it will be saved. 12. When the Infrared capability on the HeadCam is active, a green “IR” icon will appear in the top bar of the ATC. (The IR on the HeadCam is an automatic function that is triggered in low light situations).
AXON™ 4 Jan 2010 13. Press the BATTERY & MEMORY STATUS button. This will display the remaining battery and file storage on the ATC.
AXON™ 4 Jan 2010 Basic Operations AXON Modes The AXON system has three operating modes: 1. BUFFERING 2. EVENT 3. PRIVACY The mode is displayed on the top left corner of the touch screen. The BUFFERING mode is the default mode of operation, and is activated immediately after power-up and log in. During the Buffering mode, the touch screen operates similar to a viewfinder on a digital camera or video recorder. It provides real-time display of images based on the orientation of the HeadCam.
AXO ON™ 4 Jan 2010 EVENT mode – To record ann event or inncident, presss the Event button on thhe ComHub or AT TC to put yo our system inn the Event mode. m You can c begin ann event recorrding from any mode m (bufferring, privacyy, or playbacck). The top t bar on th he touch screeen will channge to displaay “RECORD DING.” Once you u begin recorrding an evennt, the buffered video diirectly precedding the event willl be saved annd attached to t the event recording.
AXO ON™ 4 Jan 2010 The PRIVACY P mode m is for those t moments when ann officer is enntitled to com mplete privaacy without buffering b viddeo that coulld be “capturred” if the Event E mode is i activated. This could includ de private tim me during reestroom breaaks, meal breeaks, private conveersations, etcc. To acctivate the PR RIVACY mode, m press thhe PRIVACY Y button on the ComHuub. You can c also press the PRIVA ACY buttonn on the toucch screen, annd then turn the t Privacy modee ON.
AXON™ 4 Jan 2010 You will hear the audio prompt “Privacy Mode Active” through the HeadCam. The audio prompt will repeat in 15 minute intervals as a reminder that you are in still in Privacy mode. The ATC touch screen will display with a red background so that you can easily detect that your system is not buffering, or recording.
AXON™ 4 Jan 2010 2. Enter your username or badge ID, wait for ETM to unlock the ATC, and remove it from the dock. 3. Connect the ComHub and HeadCam to the ATC. 4. Continue the log in by entering your password. Once you have logged on, you will see your welcome screen, and the system will go directly to Buffering mode. You can now outfit yourself with the AXON equipment, and adjust the HeadCam on your person accordingly. 5. From here, you can go about your normal day.
AXON™ 4 Jan 2010 Playing back Event Video When you have finished recording an event, you can review it as often as you wish. The only time you cannot playback an event video is during an event recording. You can playback from Buffering or Privacy mode at any time. To play back an Event video: 1. From Buffering or Privacy mode, select the EVENTS file button on the left side of the screen. 2. The first screen that is displayed is the event menu screen.
AXON™ 4 Jan 2010 • The event video will play in the center of the screen. • Video will play back with the audio captured from the HeadCam microphone. • You will have “video controls” available o Pause o Skip Back/Skip Forward o Forward o Rewind o Timeline with “scrubber” o Show Marks o Add Marks • 5. You will also have Settings option available To exit the player, simply hit the button.
AXO ON™ 4 Jan 2010 Any mark ks you add on o the ATC that t is not deeleted will bee uploaded with w all yourr files over to EVIDEN NCE.COM Event ma arks are creaated via the ComHub. C W While recordding an eventt, you mom mentarily presss the EVEN NT button onn the ComHuub and it willl create a boookmark at that point. p Durinng event play yback in thee player, thesse marks willl be “chapteer points” onn the video that you y can easilly jump to.
AXO ON™ 5. 4 Jan 2010 You can ressume playbacck by pressinng the PLAY Y button, or add more teext marks byy repeating steeps 2–4 abovve. Audio Na arration is basically b a digital recordding that youu attach to thhe video at a certaiin point of th he video. It is a verbal note n that youu make to addd further dettails to that speciific time of th he video. Again, A the oriiginal video and audio thhat you recorrded will nott be aff ffected or alteered by this digital recorrding.
AXON™ 4 Jan 2010 4. Press the START button and begin talking. 5. Once you have completed your narration, press the STOP button. (NEED SCREENSHOT) 6. Immediately after recording your narrative, • You can choose to listen to your narration by pressing PLAY. • You can record over your narration by pressing the START button. • You can cancel by pressing the BACK button. • You can exit and resume playback by pressing the SAVE button.
AXON™ 7. 4 Jan 2010 You can resume playback by pressing the PLAY button, or add more text marks by repeating steps 1–5 above. All the markers you create will show up as icons on the timeline and will allow you to easily jump or “skip” through to those sections of the video. Showing Marks You can choose to display all your markers on an event video during playback. After you select a video by pressing the thumbnail, you will be in the video player. 1.
AXO ON™ 4 Jan 2010 2. Pressing SH HOW MARK KS will not interrupt the video playbback. The tim meline will simply displlay all the pooints in the event e video that t contain a marker (teext, narrativee, or event maark). 3. As the video o reaches a Text T Mark, the video will w pause andd the text noote will display overr the video. (NEED SCREENSH S HOT) 4. You can preess the PLAY Y button to resume r yourr video, or yoou can press SKIP.
AXO ON™ 4 Jan 2010 4. The ATC to ouch screen will w automattically establlish a connecction with thhe network. 5. Once it has established a connectionn, the ETM will w begin upploading all the files from the AT TC securely over to EVIDENCE.CO OM and yourr event files, including alll their associaated notes, markers, m audio narrationss, and other data will be uploaded too your accoun nt. 6. If the upload d to EVIDEN NCE.
AXON™ • 4 Jan 2010 You will still be able to log in and deploy the ATC, however, just keep in mind that your battery will only be partially charged.
AXO ON™ 4 Jan 2010 Add ditional Features F Editting Mark ks To Eddit a Text Marker: M 1. While you are a in the eveent player annd are watchhing your sellected video,, press the buttton. 2. As the video o reaches a text t mark, thhe video willl pause and the t text note will displayy over the vid deo. (You cann also press the that you wan nt to edit). b button to go directly to thhe text markk 3.
AXO ON™ 4 Jan 2010 To Move M a Text Mark: M 1. Press the MOVE M buttonn. 2. On the timebar, move thhe scrubber across a to thee point of thee video to whhich you wish to mov ve the text mark. m 3. Press the SE ET button. 4. Your text mark m is now set s to the new w timecode. To Eddit an Audio o Narrative: 1. While you are a in the eveent player annd are watchhing your sellected video,, press the buttton. 2.
AXO ON™ 4 Jan 2010 8. On the timebar, move thhe scrubber across a to thee point of thee video you wish w to movve the narrativee to. 9. Press SET. Your narratiive is now seet to the new w timecode. Man naging Eveents As off the Decemb ber 2009 Veersion 1.0 software release, you can add a categoriies to your eventt videos in your y event manager. m Thee ATC will have h the cateegories that your y agencyy createes on EVIDE ENCE.COM M available inn the Managge menu on the t ATC. To addd a Categorry 1.
AXO ON™ 4 Jan 2010 5. Press the ADD button. 6. The Categorries that werre created onn EVIDENC CE.COM willl be displayeed. 7. Select one of o the categoories by presssing the key. (NEED SC CREENSHO OT) 8. It automaticcally adds yoour selectionn as a categorry your evennt chosen. 9. By pressing g the category sav ved. button, you return to thee Manage menu m list, withh your 10. You will alsso be able too EDIT the category you added.
AXON™ 4 Jan 2010 Troubleshooting Screens As of December 2009 Version 1.0 hardware and software release, here are the possible error screens you may encounter: SYMPTOM LIKELY CAUSE SOLUTION HeadCam Disconnected displays on the ATC touch screen The HeadCam or ComHub is not connected Check the fit of the connectors. The cable plugs may not be securely seated. "Video Signal Lost" is heard from the ATC The HeadCam or ComHub is not connected Check the fit of the connectors.
AXON™ 4 Jan 2010 on EVIDENCE.COM ATC screen goes blanks ATC screen is asleep Press the POWER button momentarily to "wake" the ATC. ATC Locks Up Internal Hardware or Software error Press and hold the POWER button for 8 seconds to reboot the ATC. Error - Locked, Call Administrator Internal Hardware or Software error Return ATC to SYNAPSE ETM and re-dock. Waiting to Dock Bug Return ATC to SYNAPSE ETM and re-dock. AXON, EVIDENCE.
