Axon Flex 2 User Manual Models AX1005, AX1006 IMPORTANT SAFETY INSTRUCTIONS Read all warnings and instructions. Save these Instructions. The most up-to-date warnings and instructions are available at www.taser.com.
Contents Chapter 1: Introduction ...................................................................................................................... 1 What Is the Axon Flex 2 Camera System...................................................................................... 1 Important Safety and Health Information ................................................................................... 1 Additional Reading .......................................................................................
Battery Status ................................................................................................................................ 17 Configuring Your Axon Camera.................................................................................................. 17 Adjusting the Audio Prompt Volume ..................................................................................... 17 Turning off the Camera LEDs (Stealth Mode) .....................................................................
Chapter 1: Introduction What Is the Axon Flex 2 Camera System The Axon Flex 2 is a camera system incorporating an audio and video recording device. This camera is designed for use in tough environmental conditions encountered in law enforcement, corrections, military, and security activities. The Axon Flex 2 camera is designed to record events for secure storage, retrieval, and analysis via Evidence.com services.
For instructions on using Axon cameras with a smart device, see the Axon View for Android Devices User Manual or the Axon View for iOS Devices User Manual. If you have an Axon Dock, see the Axon Dock Quick Start Guide for how to transfer information and recharge your camera.
Chapter 2: Getting to Know Your Axon Flex 2 Camera Axon Flex 2 Features The primary Axon Flex 2 components are the camera and controller. Axon Flex 2 Camera The camera offers high quality video and low-light gathering capabilities. The camera is designed to store at least 12 hours of video (and up to 70 hours based on the video setting). If the camera is full (has reached its storage limit), the camera will not record over previous video but instead stops recording.
Axon Flex 2 Controller The Axon Flex 2 camera includes physical controls to enable video and audio capture while providing visual, audible, and vibration notifications of the Axon Flex 2 camera’s state of operation. Note: You can turn off the controller LEDs, if necessary. See Turning off the Controller LEDs (Chapter 4) for instructions.
Operating Mode Operation LED Recovering interrupted video* Booting up/powering down Solid red Error state** * When the Function LED also is blinking red. Interrupted video is video that was stopped incorrectly (for example a sudden power loss). ** When the Function LED also is solid red. Controller Function LED Shows when certain functions are enabled.
configured so the Battery LED operates in sync with the Operation LED. In BUFFERING mode both the Operation and Battery LEDs will blink green, and in EVENT mode both will blink red. If the battery status button is pressed, the battery LED displays the battery status for approximately 10 seconds and then resumes displaying the EVENT mode.
Axon Flex 2 Cables and Connectors Straight-to-Right-Angle Connector The Axon Flex 2 camera and controller are designed to work with a purpose-built cable, with a straight connector at one end and a right-angle connector at the other. Insert the straight connector into the camera and the right-angle connector into the controller. CAUTION! POTENTIAL DATA LOSS These cables are specifically calibrated to work with the Axon Flex 2 system.
Parts back lock controller Assembly and Use WARNING! IMPORTANT SAFETY AND HEALTH INFORMATION Read Important Safety and Health Information (Chapter 1) and Chapter 9: Error! Reference source not found. before performing these steps. 1 Insert the key on the back of the Axon Flex 2 controller into the lock. 2 Twist the RapidLock mount counterclockwise, 90 degrees. 3 Place the magnetic back underneath the shirt, patrol vest, or whatever you are using.
Other Equipment Mounting Options The Axon Flex 2 system provides you with a variety of ways to wear your camera. A variety of mounts enable the camera to be attached to your Oakley Flak Jacket eyewear, shirt collar or epaulette, load bearing equipment, helmet, or cap. Additional information on Axon Flex 2 mounting options is available at www.axon.io.
Chapter 3: Hardware Details This chapter describes preparing and wearing the Flex 2 camera system. For additional information on using the universal mount and other mounts, see the instructional videos for assembling Axon Flex 2 hardware at www.axon.io. WARNING! AXON SYSTEM USE If the camera system causes discomfort or headaches, adjust the system for comfort. NEVER wrap cables around the neck. The Axon Flex 2 system uses magnets in many of its mounting systems.
The controller has a Slide Lock that is retracted before inserting the cable into the port. After putting the cable in the port, release the slide. Ensure that it closes properly.
Using the Camera Clip Several mounting systems are available for the Axon Flex 2 camera, enabling you to wear the camera in different ways. The camera does not attach directly to a mount. Instead, the camera is attached to a camera clip, and the clip is then fitted to the mount. Axon Flex 2 camera attached to the clip Attaching the Camera to the Clip To attach the camera to the clip, push the camera straight into the clip as shown.
Removing the Camera from the Clip To remove the camera from the clip, roll the camera out.
Attaching the Clip to a Mount With the camera attached to the clip, press the clip onto the mounting system you are using.
Chapter 4: Recording with the Axon Flex 2 Camera The Axon Flex 2 camera has 2 operating modes: 1 BUFFERING (turning on the camera and starting pre-event buffering) 2 EVENT (event recording) BUFFERING Mode (Turning on the Camera) 1 Move the On/Off switch on the controller to the On position. With the camera turned on, the Axon system is in the BUFFERING mode. When BUFFERING begins: • The Operation LED on the camera will blink green.
memory. This feature is intended to capture the video of an incident just before your activation of EVENT mode. CAUTION! OPERATING MODES With default settings, the system does not capture audio in BUFFERING mode, so anything recorded in that mode will be video-only. Buffering mode starts only after the Axon Flex 2 camera is turned on. The system does not record when the camera is turned off. Notes: • An agency can turn off the BUFFERING mode.
Muting Audio Recording If your system administrator has configured your Axon system to do so, you can use the function button to disable audio recording during an event. This feature may be useful in sensitive situations. 1 Press and hold the Function button for 3 seconds to mute the audio capture. The Function LED will flash blue while the camera is muted. 2 Press and hold the Function button another 3 seconds to re-enable the audio recording.
• Off Turning off the Camera LEDs (Stealth Mode) For some situations, you may wish to turn off the LED lights on your camera. You can turn off the lights through the Axon View application, Evidence Sync software or by using the Battery button. To turn the lights off using the Battery Status button: • Press and hold the Battery button for 10 seconds. To turn the lights back on: • Press and hold the Battery Status button for 10 seconds.
Other Settings Your organization’s administrator can further configure your Axon Flex 2 system with these features: • Pre-event buffer of up to 2 minutes • Axon Signal-enabled Bluetooth wireless technology • Wi-Fi to pair your Axon Flex 2 camera to the Axon View application • Haptic (status notification via device vibration) • Video quality 19
Chapter 5: Notification Reference Tables Audio Prompts The Axon Flex 2 camera emits beeping sounds called “audio prompts” to notify you of the system status. These audio prompts usually occur after you perform an action with the body camera. These audio prompts are accompanied by a vibration that matches the beeps.
Operating Mode Booting up/powering down Operation LED Solid red Error state** * When the Function LED also is blinking red. ** When the Function LED also is solid red. Controller Function LED Shows when certain functions are enabled. Function Enabled Function LED Mute Blinking blue Camera error* Solid red Bluetooth feature is booting up Solid blue * Use the power switch to turn the camera off and on.
System Status Upload Status LED Network error (no connection) Blinking red, yellow, and then green (cycling all colors) Axon Dock has no communication with the camera. Contact TASER customer service.
Chapter 6: Axon Signal Operations Axon Signal technology is included with the Axon Flex 2 camera. However, your agency’s administrator must have activated the Axon Signal capability for it to work. When it is active, Axon Signal technology takes your Axon Flex 2 camera from BUFFERING to EVENT mode automatically. Emergency vehicles can be equipped with an Axon Signal Unit (ASU). With light bar activation, or other activation triggers, the ASU sends a signal to your Axon Flex 2 camera.
Chapter 7: Care and Maintenance Cleaning the Axon Flex 2 Camera Use a soft, damp cloth to clean the surface of the Axon Flex 2 camera. Do not use harsh cleaners or solvents. Do not immerse the Axon Flex 2 camera in water or cleaning solutions. If the Axon Flex 2 camera lens becomes dirty, use a lens blower brush to clean it and then wipe it with a soft cloth if necessary. CAUTION! POSSIBLE EQUIPMENT DAMAGE • Do not use alcohol or alcohol-based liquids with the Axon Flex 2 system.
Replacing the Battery Replacement batteries are not available with the Axon Flex 2 system. However, new controllers are sold separately.
Chapter 8: Troubleshooting If you experience difficulty with your Axon Flex 2 camera, first power the device down, and start it again. If experiencing difficulty with the Axon View application, power down the mobile device, turn the device back on, and re-pair your smart device with the Axon Flex 2 camera. Customer Service Visit www.axon.io and view the Support options, or call 1-800-978-2737. Warranty Policy TASER International warranty provisions are applicable on all Axon Flex 2 system products.
regardless of age and health. Before a device model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Section 8.4 of RSS-GEN This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.
Product functions and specifications may change without notice and the actual product may vary from the illustrations in this manual. Android is a trademark of Google, Inc.; Bluetooth is a trademark of Bluetooth SIG; iPad, iPhone, iPod, and iTunes are trademarks of Apple, Inc.; IOS is a trademark of Cisco Technology, Inc.; Wi-Fi is a trademark of the Wi-Fi Alliance; and Windows is a trademark of Microsoft Corporation. , AXON, Axon, Axon Flex 2, Axon Dock, Axon RapidLock, Axon Signal, Axon View, Evidence.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information This document presents important safety warnings, instructions, and information intended to minimize hazards associated with the use of TASER International, Inc.’s (TASER) Axon camera systems. These instructions and warnings are for your protection as well as the safety of others. Read the entire document before using any Axon system.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information WARNING! NEODYMIUM RARE EARTH MAGNETS Failure to follow these safety instructions could result in fire, electric shock, damage, system malfunctions, death, or personal injury. Neodymium Magnets.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information 2. Indoor use only. The Dock is manufactured for indoor use only. Install the Dock indoors, away from excessive moisture, liquids, corrosive substances, or heat, dust, direct sunlight, water, or other negative environmental factors. In-car installations may expose the Dock to excessive heat. 3. Avoid water, other liquids, and wet locations.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information TASER-approved components, batteries, or accessories will void the warranty, may cause malfunction, and may put the user or other person at risk of injury. WARNING! BATTERIES Failure to follow these safety instructions could result in fire, electric shock, damage, system malfunctions, death, or personal injury.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information WARNING! VEHICLE INSTALLATIONS Failure to follow these safety instructions could result in damage, system malfunctions, death, or personal injury. To prevent potential injuries or system malfunctions, take the following precautions: 1. Anchoring and Installation.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information 1. Charging the battery. The Axon system batteries must be charged prior to use. Only use the approved TASER chargers, charging cables, or Dock units. Be aware that a battery can fail to function, fail to charge, fail to maintain a charge, or deteriorate over time. 2. Regularly update firmware and software.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information certified to the FCC that it does not exceed the limit established by the government‐adopted requirement for safe exposure. The Axon systems have been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
TASER Axon Flex, Axon Flex 2, Axon Fleet, Axon Body, Axon Body 2, Axon Dock, and Axon Signal Unit Warnings, Instructions & Information interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.