Product Info

ManualsBrandsTAQT ManualsElectronicsTAQT ONE

TaqtOne FEATURES

Connectivity : LTE-M,

NB-IoT and GSM. Works

without a wifi connection.

Up to 5 capacitive

buttons or up to 3

no-touch buttons.

Autonomy : 2 to 8 years

depending on usage

with 6 AA batteries.

Customizable front

panel according

to your need.

A nominative

or anonymous

(NFC or magnet) tag.

Terminal designed

and made

in France.

Remote

Firmware

upgrade.

Antibacterial and

antiviral film on the

terminal.

Digitalize your operations

Attendance, Incident

and Satisfaction management

Summary of content (5 pages)

PAGE 1
Digitalize your operations Attendance, Incident and Satisfaction management Up to 5 capacitive buttons or up to 3 no-touch buttons. Connectivity : LTE-M, NB-IoT and GSM. Works without a wifi connection. Customizable front panel according to your need. Antibacterial and antiviral film on the terminal. Terminal designed and made in France. A nominative or anonymous (NFC or magnet) tag. Remote Firmware upgrade. Autonomy : 2 to 8 years depending on usage with 6 AA batteries.
PAGE 2
Attendance monitoring CUSTOMIZABLE FRONT PANEL PER TYPE OF INTERVENTION : Improve your operational efficiency Enhance operation traceability to achieve excellence. Improve team management Alerts are sent to the staff in case of omission or absence. Inform and reassure Users check on the screen the 6 latest interventions. Import your team schedules in the platform. OPERATIONS MONITORING : Trace et track your daily operations easily. Configure alerts based on your customer business rules.
PAGE 3
Incident management CUSTOMIZABLE FRONT PANEL PER TYPE OF INTERVENTION : Dissatisfaction detection Users easily report any problem. On-Demand request Notification is raised when a push button is triggered. Monitor incident remotely All requests are available 24/7 on the platform. IMPROVE YOUR MONITORING AND INCIDENT RESPONSE : Create team alert recipients by Email, SMS or through our ticketing module. Add information like the location and type of incident.
PAGE 4
Satisfaction management CUSTOMIZABLE FRONT PANEL PER TYPE OF INTERVENTION : Measure satisfaction (CSAT) Get customer satisfaction level and plan actions accordingly. Improve quality of service The system identifies key moments for intervention and reinforced perceived quality. Build trust Share the CSAT report with your client. MONITOR CONTINUOUSLY CUSTOMER SATISFACTION : Build and Analyze new SLAs (Response Time, MTTR, ...) Share reports within your team and with your customer.
PAGE 5
Technical specifications MEET THE NEW NEEDS OF YOUR CUSTOMERS. Offer a contactless experience for more safety and comfort. Model and Warranty Model TAQT ONE - 1 year warranty (Extended warranty options). Installation Double-sided tape (included). Instructions included. Screw fixing (option). Autonomy 1.5 year to 8 years autonomy depending on activated features and usage (6 AA LR6 lithium recommended). Screen Very low power E-ink technology screen. Display up to 6 lines.