Mobile Base Station RTR-500GSM Introductory Manual Thank you for purchasing our product. This manual provides a brief explanation of how to set up and get started with the RTR-500GSM. Details about how to use the software "RTR-500GSM for Windows" and its functions can be found in the Software "Help". © Copyright T&D Corporation. All rights reserved. 2009.
For product information or questions contact us at: 817-1 Shimadachi, Matsumoto, Nagano, JAPAN 390-0852 Tel : +81-263-40-0131 Fax: +81-263-40-3152 E-mail: support@tandd.com Office Hours: Monday to Friday 9:00-12:00/13:00-17:00 (GMT +9:00 Tokyo Time) Website http://www.tandd.com/ We have opened an English Website for your convenience. Here you can find information about our company, news, product, news, products, upcoming events, software and user's manuals downloads, as well as, other support.
Mobile Base Station RTR-500GSM Warranty Customer's name: Address: Phone No.: Dealer's name: Address: Phone No.: Guarantee period: 12 months from date of purchase Date of purchase: Statement of Limited Warranty 1. 2. 3. 4. 5. This product is warranted to be free from defects in materials and workmanship for a period of one (1) year following the date of purchase.
Table of Contents Introduction Notices------------------------------------------------ 2 Software User Agreement ----------------------- 3 Safety Precautions and Instructions ---------- 4 Notes and Precautions for Installing Wireless Communication Devices ------------------------ 8 Wireless Regulations ---------------------------- 9 Note about SIM Cards --------------------------- 9 Installing the USB Device Driver -- 27 Connecting RTR-500GSM to a Computer 27 ForWindows XP (SP2 or higher) ------------ 27 C
Notices Carefully read this manual so that you can properly use this product. T&D Corporation accepts no responsibility for any malfunction of and/or trouble with this product or with your computer that is caused by the improper handling of this product and will deem such trouble or malfunction as falling outside the conditions for free repair of the attached warranty. - All rights of this User's Manual belong to T&D Corporation.
Software User Agreement Disclaimers - T&D Corporation does not guarantee the operation of RTR-500GSM for Windows. - T&D Corporation shall not accept any responsibility for any damage, whether direct or indirect, that results from the usage of RTR-500GSM for Windows. - Specifications of RTR-500GSM for Windows may be subject to change and service may be terminated without advance notice to the user.
Safety Precautions and Instructions Before using please read the following precautions and instructions. The following items should be strictly obeyed for the safe usage of this unit, and for protecting yourself and other people from bodily harm and/ or damage to property. Explanation of Symbols Explanation of Warning Symbols DANGER These entries are actions that absolutely under no circumstance should be taken. The taking of such an action may cause serious personal physical damage or death.
DANGER Be sure to follow the warnings and notices about use from your PC maker when installing and using this unit. Do not take apart, repair or modify the unit. Doing so may cause fire or electrocution. If water or a foreign body enters the unit, immediately disconnect the cables from the unit, remove batteries, and stop using. Continued use may cause fire or electrocution. Do not use this unit in wet or humid places, such as a bathroom. It may cause a fire or other trouble including malfunction.
CAUTION This product has been designed for private or industrial use only. It is not for use in situations where strict safety precautions are necessary such as in connection with medical equipment, whether directly or indirectly. Harmful gases or chemicals may cause corrosion and/or other danger to the unit. Also, by coming in contact with hazardous substances, harm may occur to the people handling the unit. Therefore, do not use in any environment that is exposed to chemicals and harmful gases.
To prevent damage to the unit from static electricity, remove static electricity from your body by touching metal around you (door knob, window frame) before touching the unit. Static electricity may cause not only damage to the unit, but may cause breaks in or a loss of data. Do not use or store the unit in any of the following places. Doing so may cause electrocution, fire and/or other adverse effects to the device and/or your computer. - Areas exposed to direct sunlight.
Notes and Precautions for Installing Wireless Communication Devices When installing wireless communication devices take special care in selecting locations so as to ensure proper communication. Note that even after a successful installation, due to changes in environmental conditions, communication errors may occur when restarting the system. Keep wireless communication devices away from metals and computers.
Wireless Regulations Radio, EMC and Safety Regulations This device complies with part 15 of the Federal Communications Commission (FCC) rules and with RSS-210 of the Industry Canada (IC). Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Basic Procedures The following outline shows the basic procedures for getting ready, making settings and using the product. - Details about making settings can be found in [Help and Support] which is located in the drop down menu found by clicking on the program's name under [All Programs] in the [Start] Menu. Getting Ready 1. Get the Base Unit (RTR-500GSM) ready to use - Please purchase a SIM card separately. 2. Install the software "RTR-500GSM for Windows" 3.
What are Base Units, Remote Units and Repeaters? Base Units: RTR-500GSM A Base Unit can collect data measured by and recorded in Remote Units via wireless communication, and send the collected data either by FTP or e-mail to a server whereby the data can be downloaded to your computer via an external network, such as the internet. Also, by setting Upper and Lower Limits, warning monitoring can be carried out for each Remote Unit at each Location.
Features of RTR-500GSM The RTR-500GSM has the following two built-in communication capabilities: Wireless Communication with Remote Units and GSM Mobile Data Communication. The GSM Mobile Data Communication capability makes it possible to carry out the following with temperature and humidity data received from wireless communication with Remote Units. - Transmission of Warning Reports by E-mail, SMS, or E-mail + SMS. - Periodic Transmission of Current Readings by E-mail or FTP.
Getting Ready This section provides instructions on getting the RTR-500GSM ready to use.
Package Contents The following items are included in the package: Mobile Base Station RTR-500GSM x 1 Antenna x 2 USB Communication Cable (US-15C) x 1 External Power Cable (BC-0201) x 1 Software CD-ROM x1 Introductory Manual (including Warranty) x1 AA Alkaline Battery x 4 About SIM Cards Please purchase a SIM card separately from your cell phone carrier.
RTR-500GSM Appearance Diagrams and Part Names Top Front Back GSM Antenna Connector Local Wireless Antenna Connector LED (ERR / POWER / ALM) Right Side Antenna Optical Communication Area Battery Cover Left Side Unit : mm External Contact Output / Input Connector Operation Switch (STBY / Run) GPS Connector (Mini DIN 6 Pin Female) USB Connector (Mini-B) External Power Connector AC Adaptor Jack (EIAJ Voltage Classification 2) Getting Ready 15
Getting the RTR-500GSM Ready to Use 1. Connect the Antennas. Connect the two supplied antennas to the antenna connectors. (The two antennas are of the same type.) 2. Install a SIM Card. When installing a card, please be careful about static electricity. Before installing the card, disconnect all cables (AC adaptor, USB cable and External power cable) that may be connected to the RTR-500GSM and make sure that wireless communication cannot occur. Be careful not to touch or scratch the IC area of the card.
and lift off the cover. Replace the battery cover to as it was when opened. SIM Card Holder 2-2. Lightly slide the cover of the Card Holder to the right to unlock it. 2-3. Slowly lift up the cover to its open position.
2-4. Making sure that the IC (gold area) is facing out and toward the bottom insert the SIM card into the cover. Notch IC 2-5. Slowly close the cover. - If the cover does not close properly, make sure that the card is inserted correctly and try closing the cover again. 2-6. Lightly slide the cover back to the left to lock it. - If the cover is not properly locked it may cause insufficient contact with the IC and result in a communication error.
3. Install Batteries. Insert 4 AA alkaline batteries, making sure that the + and – are in the correct direction as shown in the figure. 4. Confirm that the RTR-500GSM is operating properly. 4-1. Slide the Operation Switch to the position for operation.
4-2. Check the LED status. At this point, the and lamps will blink. (Green) (Orange) (Red) If the lamp comes on at this point, that SIM card cannot be recognized by the RTR-500GSM. One of the following may be the reason: * The SIM Card Holder may have been unlocked. * Touching the IC area of the SIM card may leave a residue of dust, dirt, or oil, which in turn may cause improper electrical contact. * Damage to SIM cards may be the result of static electricity and/or other causes.
Installing the Software and the USB Device Driver This section outlines cautions and installation procedures by Windows OS.
Before Installing the Software Before connecting an RTR-500GSM to your computer, make sure to install the supplied software into the computer. If you have connected an RTR-500GSM to your computer before installing the supplied software, make sure to click the [Cancel] button in the Wizard window when it pops up on the computer display. Slide the Operation Switch on the RTR-500GSM to the position. Outline of Software "RTR-500GSM for Windows" is made up of three applications.
Installation Procedures For Windows® XP (SP2 or higher) 1. Open Windows. 2. Place the supplied software (CD) into the CD-ROM drive. The "Install Program" window will appear soon. * If the "Install Program" window does not automatically open, please open it by double clicking on the CD drive icon in [My Computer]. 3. Select [Install RTR-500GSM for Windows] and click the [Execute] button to start the installation. Click the [Execute] Button 4.
5. After the installation has been completed, please install the USB Device Driver. - See page 27 for details. After installation has been completed, "RTR-500 GSM for Windows" will be registered in the Window's [Start] Menu.
For Windows® Vista 1. Open Windows. 2. Place the supplied software (CD) into the CD-ROM drive. * If the [Auto Play] window appears, under [Install or run program], click on [Run Start.exe]. Click the "Run Start.exe" 3. The "Install Program" window will appear. * If that window does not automatically open, please open it by double clicking on the CD drive icon in [Computer]. 4. After clicking the [Execute] button, the [User Account Control] window will appear.
5. If a window appears such as the one below during installation, click the [Install] button. 6. After installation has been completed, please check whether the USB device driver has been properly installed. - See page 30 for details. After installation has been completed, "RTR-500 GSM for Windows" will be registered in the Window's [Start] Menu.
Installing the USB Device Driver Have you already installed the supplied software? Before connecting an RTR-500GSM to your computer via USB, make sure to install the supplied software into the computer. Connecting an RTR-500GSM to a Computer Connect the RTR-500GSM with the supplied USB communication cable to the computer. - Make sure that the USB cable is inserted fully, so as not to cause an improper connection. - Please login using a User Account with Administrator (Computer Administrator) rights.
3. By checking "Install the software automatically (Recommended)" and clicking [Next], the software will automatically be installed. � Check the "Install the software automatically (Recommended)" 4. If a window appears such as the one below during installation, click the [Continue Anyway] button. 5. After installation has been completed, please check whether the USB device driver has been properly installed. Checking the USB Device Driver Installation (XP SP2 or higher) 1.
2. In the [System Properties] window, click the [Hardware] tab, and then click the [Device Manager] button in the Device Manager area. [Hardware] Tab [Device Manager] Button 3. If under "Port (COM & LPT)" appears "TandD General UsbUart Port" the USB device driver has been properly installed. If successful If failed (ex.) - "TandD General UsbUart Port" will not appear if the RTR-500GSM has not been connected to the computer.
For Windows Vista For Windows Vista, by installing the supplied software, the USB device driver will also be automatically installed. Please check whether the USB device driver has been properly installed. Checking the USB Device Driver Installation (Vista) 1. Connect the RTR-500GSM with the supplied USB communication cable to the computer. 2. Open the Device Manager Window by opening [Control Panel] and clicking on [System and Maintenance] – [System] - [Device Manager]. 3.
Re-installing the USB Device Driver For Windows XP (SP2 or higher) 1. In the Device Manager window, right click on the unknown device "TandD USB-UART Controller". From the pop-up menu click on "Properties". 2. In the "TandD USB-UART Controller Properties" window, click the [General] tab, and then click on the [Reinstall Driver] button to display the [Found New Hardware] Wizard.
3. Check "No, not this time" and then click the [Next] button. Check the "No, not this time". 4. Check "Install from a list or specific location (Advanced)" and then click the [Next] button.
5. Check "Include this location in the search" and then click the [Browse] button to specify the location of the device driver. Click [Next] to start the installation. Check the "Include this location in the search:" [Browse] Button to specify the location of the device driver - In the "RTR-500GSM for Windows" folder, select "Driver RTR-500". EX: C:\Program Files\RTR-500GSM for Windows\Driver RTR-500 6. If a window appears such as the one below during installation, click the [Continue Anyway] button.
For Windows Vista 1. In the Device Manager window, right click on the unknown device "TandD USB-UART Controller". From the pop-up menu click on "Properties". 2. In the "TandD USB-UART Controller Properties" window, click the [General] tab, and then click on the [Reinstall Driver] button to display the [Update Driver Software TandD USB UART Controller].
3. Click the "Browse my computer for driver software". Click the "Browse my computer for driver software" 4. Click the [Browse] button to specify the location of the device driver. Click [Next] to start the installation. [Browse] button to specify the location of the device driver. Check here - In the "RTR-500GSM for Windows" folder, select "Driver RTR-500". EX: C:\Program Files\RTR-500GSM for Windows\Driver RTR-500 Installing the Software and the USB Device Driver 35
5. If a window appears such as the one below during installation, click the [Install] button. 6. After the installation has been completed, please check whether the USB device driver has been properly installed.
Other
RTR-500GSM Initial Settings Check the following before making initial settings Have the SIM card and batteries been installed correctly? Has the RTR-500GSM been connected with a USB cable to your computer? Is the Operation Switch on the RTR-500GSM set to ? Is the LED lamp (green) ON? 1. From the list of programs in the Windows Start Menu, click on [RTR-500GSM for Windows] - [RTR-500GSM Settings Utility] to open. 2. The [RTR-500GSM Initial Settings Wizard] window will automatically appear.
RTR-500GSM for Windows "Help and Support" Details about how to use each application and its functions can be found in the Software "Help". Select "Help and Support" under "RTR-500GSM for Windows", or open the [Help] menu that is in each RTR-500GSM for Windows application. [Help] Menu Also, by clicking on the [Help] button in each settings window, an explanation for that window will appear.
Remote Units and Repeaters The following outline shows the procedures for connecting a Remote Unit / a Repeater to the computer. Connecting a Remote Unit (Optical Communication) 1. Open the software application. 2. When the direction appears in the application window, connect the Base Unit with a USB communication cable to the computer. 3. Place the Data Logger (Remote Unit) face down on the RTR500GSM (Base Unit), making sure that the optical communication areas are aligned properly.
External Parts About the External Contact Output / Input Connector The following figure shows External Output / Input Terminals and the table shows its pin assignment. Please purchase a compatible connector and cable separately. Compatible Connector: PAP-04V-S ( J.S.T. Mfg. Co., Ltd. )* Contact Input No.
LED Display The color and appearance of the lamps in the LED change to show the current status of the RTR-500GSM.
Tips for Placing the RTR-500GSM We strongly suggest setting the RTR-500GSM unit up in a high, unobstructed position to enhance the radio signal strength. When positioning the units try to keep the antennas away from objects or walls. Please carry out a *Signal Strength Test to check the radio signal strength before using the product and adjust the antenna direction accordingly. For more details please see "Notes and Precautions for Installing Wireless Communication Devices" on page 8.
FAQ's Q&A about RTR-500GSM Q1: The LED lamps do not come on, nor do they blink, what may be wrong? A: If none of the three LED lamps come on nor do they blink, please check the following: Check to make sure that the operation switch is set to the “Run” position. Check to make sure that the batteries are installed in the proper direction. Please try installing new batteries.
Q&A about SIM Cards and GSM Q1: Can this be used in any country in the world? A: The RTR-500GSM uses radio communication that is subject to local rules and regulations for the area in which it is being used. It is the responsibility of the user to make sure that the product complies with local rules and regulations before using it. Also, the product can only be used in areas where GSM type cellular phone service is available.
Product Specifications Mobile Base Station RTR-500GSM UNIT Compatible Devices Remote Units: RTR-501 / RTR-502 / RTR-503 / RTR-502Pt Repeater: RTR-500 Functions Auto-download of Recorded Data, Warning Monitoring, Automatic Sending of Current Readings Power Source AA alkaline batteries x 4 , 8-34V external power source AC Adaptor AD-0605 (5V) Voltage Consumption At most 2A (5V, with GSM in operation) Communication Interface USB (with PC) / Optical Communication (with Remote Unit) LED Display POWER: Green ERR:
Cellular Phone Communication Network GSM 850 / GSM 1900 (RTCRB Certified) GSM 900 / GSM 1800 Warning Transmission, Automatic Operation ON/OFF GPRS (General Packet Radio Service) FTP, SMTP (SMTP-AUTH, Pop-Before) SMS Data Transfer Protocol Contacts Output Terminal Input Terminal Open drain output Voltage when OFF: Current when ON: Resistance when ON: Internal Pull-up: Maximum Input Voltage: DC less than 30V less than 0.
Software (RTR-500GSM for Windows) Operating Environment Compatible Products Remote Units: RTR-501, RTR-502, RTR-503, RTR-502Pt Repeater: RTR-500 Base Unit: RTR-500GSM Compatible OS Microsoft Windows Vista / XP (SP2 or above) English *Operation under a 64bit OS is not guaranteed.
Options Wall Attachment Type: TR-5GK1 Aluminum O-Ring (rubber) x 1 Lock Screw x 2 Installation Image AC Adaptor Type: AD-0605 Input: AC 100V(90-132V) Output: DC5V 2A Frequency: 50/60Hz Cable Length: 1.85m Plug Figure: A GPS The GlobalSat “BR-355 Cable GPS” has been tested for use with our product. T&D does not handle or sell GlobalSat products. For all inquires and questions concerning sales of the product, please directly contact Globalsat Technology Corporation. (http://www. globalsat.com.
