Dear athlete, Congratulations! You are now the proud owner of the Tacx NEO Bike Smart, the first fully equipped Smart bike trainer fused with a bike. Since the launch of the NEO Smart, 4 years ago, our intention has always been to create the best and most immersive indoor cycling experience possible. Integrating a bike with NEO Smart technology creates a whole new product typology that opened the doors to new and unique features. This will significantly enhance your indoor cycling experience.
Parts list A A1 A2 A3 A4 A5 A6 A7 A8 FRAME Bottle cage Air grill Disc Front leg Adjustable feet (left and right) Crank Rear leg Wheels (left and right) B B1 B2 B3 B4 CONTROL PANEL Air fans Air fan knob (left and right) Display USB chargers C C1 C2 C3 C4 C5 C6 C7 C8 C9 HANDLEBARS Handlebar cover Handlebar rail Handlebar distance bolt Stem Stem adjustment bolt Control buttons Brakes Shifter big Shifter small D D1 D2 D3 D4 D5 D6 SADDLE Saddle Saddle angle bolt Saddle rail Saddle distance bolt Seat post
Table of contents 1. Before you begin 4 1a. Important precautions 4 1b. Dimensions 6 1c. Clearance 7 1d. Guidelines for cycling posture 8 1e. Geometry set up 10 2. Assembly 12 3. Quick start guide 14 3a. Product regulations 14 3b. The display 16 3c. Settings 18 3d. Start training 19 3e. Special features 22 EN 4. Maintenance 24 5. Troubleshooting 25 6.
1. Before you begin For your benefit, read this manual carefully before using the Smart bike. If you have questions after reading this manual, please contact Tacx support (see the Tacx support card). To help us assist you, please note the name of the product (front of this manual) and article number (backside of this manual) before contacting us. 1a. Important precautions OPERATION 1.
USE 14. Use the trainer only as described in this manual. 15. Before beginning any exercise program, consult your physician. This is especially important for persons over age 35 or persons with pre-existing health problems. 16.
1. Before you begin 1b. Dimensions 1090 / 1350 The maximum height of the NEO Bike Smart from the surface to the top of the fans is 1.35 m (4.43 ft). The maximum length of NEO Bike Smart including the fans is 1.50 m (4.92 ft) and the width is 0.75 (2.5ft). See the images below, dimensions are displayed in millimeters.
1c. Clearance Place the trainer with at least 600 mm (23.6 in.) of clearance on the sides and back. See image below, dimensions are displayed in millimeters.
1. Before you begin 1d. Guidelines for cycling posture Below are guidelines for a correct cycling posture on the NEO bike. Please note, a correct cycling posture is very personal and can vary between people. 90o 4 - 10 cm 1.6 - 3.
SEAT HEIGHT When you sit on the bike with your shoe on or in the pedal and press your leg fully downwards, your knee should make an angle of 150 to 155 degrees. If this is not the case, change the height as follows: 1. Hold the saddle and loosen the seat post with the seat post adjustment bolt (D6). 2. Adjust the saddle height according to the mentioned requirements. 3. Tighten the seat post with bolt D6. Please note, the maximum height of the seat is 26 cm (10.2 in), do not exceed this limit.
1. Before you begin 1e. Geometry set up The minimum and maximum dimensions of the height and horizontal positon of the saddle and handlebars on the bike are shown in the image below. You can set them according to the geometry of your road bike. 405 - 845 mm | 15.9 - 33.3 in 550 - 810 mm | 21.7 - 31.9 in 640 - 900 mm | 25.2 - 35.4 in 350 - 580 mm | 13.7 - 22.
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2. Assembly The NEO Bike is packed in the following parts: 1. T8001.50 Frame 2. T8003 3. T8002 4. T8011.50 5. T8010.50 6. T8010.51 7. T8015.07 8. T8010.16 9. T8017 10. T8015 Front leg (A4) Rear leg (A7) Saddle, mounted on rail (D1-D3) Control panel with handlebars (B3, B4, C1-C3 & C6-C9) Air fans (B1 & B2) Rubber mat Tablet mount Gift box with bottle cage (A1) Assembly box Please assemble the trainer as instructed and with at least two persons.
E. MOUNT THE CONTROL PANEL AND HANDLEBARS 15. Place the cap T8010.05 in the handlebar rail (C2). 16. Mount the control panel and handlebars on the handlebar rail (C2). Make sure the cables remain free. 17. Fix the panel with a 6 mm allen key. 18. Set the handlebar height and distance with bolts C3 and C5 with a 6 and 8 mm allen key. Or replace the bolts by the handles T8015.15 and T8015.16. Max. height is 26 cm and max. distance is 15 cm, please do not exceed this limit.
3. Quick start guide 3a. Product regulations The NEO Bike Smart is pushing everything we know about indoor cycling to the next level. Designed to create an unprecedented, unique and immersive experience. The combination of its unique features like road feel, gear feel, virtual gears, air fans, dynamic inertia and downhill drive makes cycling indoors surprisingly realistic and fun. With customizable bike parts it even feels like cycling on your road or tri bike.
EN IMPORTANT Please download the free Tacx Utility app from the App store or Google Play and connect the NEO Bike Smart before first use. This app is used to update the trainer, change the gear ratio, check your connections and analyze issues if needed.
3. Quick start guide For your benefit, read this manual carefully before using the Smart bike. If you have questions after reading this manual, please contact Tacx support (see the Tacx support card). To help us assist you, please note the name of the product (front of this manual) and article number (backside of this manual) before contacting us. 3b. The display When cycling on on the NEO Bike, the display will automatically turn on.
If these icons are shown, this means the following: ANT+/Bluetooth indicators ANT+ indicator: is shown when you’re connected to another device via ANT+. Bluetooth indicator: is shown when you’re connected to another device via Bluetooth. Error/Update indicator ERROR indicator: is shown when an error has occurred in the trainer. Connect the trainer to the Tacx Utility app for more information on the type of error and contact Tacx support if you cannot resolve it yourself.
3. Quick start guide Front gears Current setting of the front gears. You can switch the front gears by pressing the left shifters. Gear up with the big shifter (C8) or down with the small shifter (C9). Cassette Current setting of the cassette (rear gears). You can adjust the rear gears by pressing the right shifters. Gear up with the big shifter (C8) or down with the small shifter (C9).
3. Quick start guide 3d. Start training The NEO Bike Smart can be controlled in various ways: 1. By software and applications a. Tacx apps i. Tacx Training app (iOS/Android) ii. Tacx Desktop app (Mac/Windows) b. Software of third parties 2. Stand alone In this mode, the trainer is not connected to any software or app. You control the resistance by the control buttons (C6) and various modes are available: a. Simulation mode: based on inclination gradient The virtual shifters (C8 and C9) are enabled. b.
Tacx software The Tacx software consists of the Tacx Training app for smartphones and tablets, Tacx Desktop app for Mac and Windows computers and the cloud website where you download and create your workouts, analyse your activities and follow your friends. Tacx Training app (TTA) Proceed with the following steps if you wish to ride with the TTA: 1. Open the app. 2. Create an account or login if you’re already registered*. 3. Connect the trainer via Bluetooth: a. Enable Bluetooth. b.
Other software Proceed with the following steps if you wish to ride with software of a third party: 1. Open the app. 2. Follow the instructions provided by the app. 3. Connect the trainer via ANT+ or Bluetooth. 4. Connect a second device if required. 5. Select the training of your choice and start training! Train stand alone You may opt to train without a device as follows: 1. Set the preferred mode and settings. You can change the metrics, average power setting or training mode, see page 18. 2.
3. Quick start guide 3e. Special features 1. Special training modes With the NEO Bike, you can perform an Isokinetic and Isotonic training, do a pedal stroke analysis, experience Road feel and Gear feel. Isokinetic/Isotonic training These modes are helpful when you want to train for an even pedal stroke. With Isotonic, you’ll ride on a fixed power level to build strength, specifically on the dead points within your stroke.
3. USB chargers Two USB chargers (B4) on the underside of the display allow you to power up your tablet, smartphone or other device. Simply plug the cable into the USB-port. When the bike is not connected to the mains, it will power device only when you’re cycling. You’ll notice the device charging after 10 seconds. 4. Virtual shifters The Virtual shifters (C8 and C9) can be used to shift gears when training with software or stand alone in the simulation mode.
4. Maintenance How to maintain the Smart bike • Regularly check the Tacx Utility app (for free in the App store and on Google Play) to see if any firmware updates are available. • Regularly inspect and properly tighten visible bolts. • Check the power adapter and cable for any damages with each use. If the adapter or cable is damaged, contact Tacx Support to order a replacement adapter or cable. Only use the original Tacx power adapter and cable.
5. Troubleshooting Most problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please contact Tacx support. A. The display does not show anything Start pedalling to get the display to wake up. B. “Downhill simulation” is not working Check if the power adapter is plugged in correctly. C.
6. Warranty conditions Thank you for buying this Tacx product. Tacx aims to provide the highest possible quality at all times. Nevertheless, should you have any complaints please notify us immediately. The following warranty conditions apply without prejudice to the stipulations in Tacx’s General Terms and Conditions.
Liability • Tacx B.V. reserves the right to modify, improve or replace returned products with a similar or equivalent product without prior notification. Tacx is not, however, obliged to improve the product or to fit new elements. • Given the many configuration options and configuration problems Tacx B.V. does not guarantee that the supplied software will work on all systems, not even if the PC configuration complies with the recommended specifications.