User Guide

Syntech USB C to Dual HDMI Adapter User Guide
Frequently Asked Question
Q: My laptop is not listed?
A: Let us know what devices you are intend to use this on, we can test it out
for you.
Q: Why the laptop shows USB Devices Not Recognized when I plugged in?
A:Which means your USB C port might be damaged or doesn't support
video output.
Q: How to set up dual monitors in Windows 10
A:1-Home screen>Right-click on the empty part>Display Settings or
Start>Settings>System>Display
2-If adapters and cables all connected well, the laptop will detect
automatically. If you don’t see the monitors, please check the
connection and then select Detect.
Incompatible Devices(Part of the List)
Brand
Series
Example Models
HP Laptops
HP Elitebook
series
745 G4
820 G3
828 G4
HP Pavilion
series
650 G2
455 G4
430 G5
HP Probook
series
14 bf116tx
15 ck009
Power Laptop 15-cb
Zbook
Lenovo Laptops
IdeaPad series
S340
T580
S540
L340
Flex
Huawei Laptops
Matebook
series
D14
D15
Dell Laptops
Inspiron series
5493
17 3000
15 5000
Acer
Aspire Series
A5
5 slim
Zenbook
13
15
Others
Google Pixel
Phones
Oneplus
5T
Huawei
P30
Nintendo Switch