Warranty Information

Hereby warrants that the products distributed by it shall be free of all
defects in original material and workmanship for the life of the product
provided the product has only been used under Normal Commercial Use.
We will repair or replace, at our option any product or component that is
defective in material or workmanship. This warranty only applies to
products purchased directly from an authorized dealer, and is valid for the
original purchaser only.
EXCLUSIONS TO THE WARRANTY ARE AS FOLLOWS:
• Normal wear and tear, which are to be expected over the course
of ownership
• Damage resulting from shipment, which will be handled under
separate terms
• Damage resulting from storage, alteration, unauthorized repair,
infestation, misuse, abuse, accident, acts of God, natural causes,
and/or exceeding listed capacities
• Products used for rental purposes
• Failure to provide reasonable and necessary maintenance*
(according to product instructions)
• Transportation and labor costs associated with warranty replacements
SEATING:
All seating is covered under warranty for the life of the product under
normal use. Limitations involving materials and components are:
• 2 years all fabric and upholstery materials
• 7 years gas lifts
• COM fabric is not covered under this warranty
Normal Commercial Use for Seating is dened as 8 hours a day, 5 days a
week with a weight capacity not to exceed 250 lbs. The models listed below
are rated for a 400 lb. & 500 lb. weight capacity:
TABLES AND DESKS:
All tables and desks are covered under Limited Lifetime Warranty.
Limitations involving materials and components are as follows:
• 10 years frames • 5 years tops
PEDESTALS:
All pedestals are covered under Limited Lifetime Warranty.
Limitations involving materials and components are as follows:
• 10 years full suspension glides
RIZE PANEL SYSTEM:
All panels and corner posts are covered under Limited Lifetime
Warranty. Limitations involving materials and components are as follows:
• 10 years frames and frame welds
• 5 years vinyl and fabric panels under normal use
X5 AND X5 LITE SHELVING SYSTEM:
Normal usage for all X5 and X5 Lite Shelving Systems is defined as not over-
exceeding the weight capacity per shelf (X5: 800 lbs. per shelf, X5 Lite: 300
lbs. per shelf, evenly distributed) along with using the system on no or low pile
carpet to prevent any unbalanced track issues.
All product with the model numbers beginning with the characters ESS are
subject to the additional limitations as follows:
• 2 years on all fabric and material
• 1 year on electrical systems used in “massage” chairs
• 2 years on any moving parts which would include but is not limited
to chair mechanisms, casters, and gas lifts.
• 5 years on tables and desk frames
• 2 years on table and desk tops
NOTICE TO PURCHASER FOR HOME OR PERSONAL USE
Federal law does not permit the exclusion of certain implied warranties for
consumer products. Therefore, if you are purchasing this product for home
or personal use, the exclusion of implied warranties noted does not apply
to you. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply
to you.
TERMS AND CONDITIONS
ORDERING INFORMATION:
All orders MUST be in writing. Please fax us, Please
contact us . Purchase orders must include model numbers, color, quantity,
accessories and any special instructions. Purchaser assumes responsibility to supply
correct information when placing order. Prices and specifications subject to change.
Refer to for the most up-to-date information.
SHIPPING & HANDLING:
All terms are FOB from point of origin. will initiate all prepaid freight claims. Any
visual shortages or damages MUST be noted in writing at TIME OF DELIVERY on bill
of lading. LTL carriers will not accept verbal information that differs from signed bill
of lading.
Damages must be reported and filed by within 5 days after the receipt of goods and
shortages must be noted immediately upon receipt. If reported after the fifth day it
will be up to the sole discretion of to repair or replace product at no charge. We
cannot accept damage reports after this time. All orders shipped to APO/FPO
locations will incur an additional $15 per carton handling charge.
CUSTOMER PICK UP:
All orders need to be inspected and signed for at the time of pick up. No claims
regarding damages or shortages will be accepted.
PAYMENT TERMS:
LIMITED LIFETIME WARRANTY
We do not warrant the color-fastness or matching of colors, grains,
textures of covering materials.
We offer many models covered under warranty for a 24-Hours a day,
7 days a week usage. All standard seating limitations listed above still apply
to this category of seating except the Normal Commercial Use limitation.
The models listed below are rated for a 250 lb. & 400 lb. weight capacity
with 24-Hours a day use.
We rely on D&B for credit worthiness of new and established accounts for open
credit terms. Terms are net 30 from date of invoice. If open account is not
established, credit card or check will be accepted in advance.
ESSENTIALS BY PRODUCT LINE: