FR6874 Mobile Computer User Guide
FR6874 Enterprise Digital Assistant User Guide Rev. A Jan.
FR6874 User Guide © 2008 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
FR6874 User Guide Revision History Changes to the original manual are listed below: Change -01 Rev. A Date Description Initial release.
FR6874 User Guide DECLARATION OF CONFORMITY CE Regulations: Hereby, declares that this FR6874 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To which this declaration relates, is in conformity with the following standards EN 301 511 9.0.2 EN300328 V1.7.1 EN300440‐2 V1.2.1 EN 301 489‐1 V1.8.1 EN301 489‐3 V1.4.1 EN301 489‐7 V1.3.1 EN301 489‐17 V1.3.
FR6874 User Guide RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.
FR6874 User Guide Turning on the HAC Setting When the HAC setting is on, FR6874 sends the audio from your phone calls to the telecoil rather than to the microphone of your hearing aid. You are likely to hear calls much better because volume is increased and background noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. Turn off the [Bluetooth] function. Turn off the [WiFi] function.
FR6874 User Guide Table of Contents About This Guide................................................................................................................................................... 12 Introduction .................................................................................................................................................. 12 Documentation Set ...............................................................................................................................
FR6874 User Guide Chapter 2 Using the FR6874 ................................................................................................................................. 22 Introduction .................................................................................................................................................. 22 Today Screen .................................................................................................................................................
FR6874 User Guide Device Info Tab .................................................................................................................................... 64 Mode Tab ............................................................................................................................................. 64 COM Ports Tab ............................................................................................................................... 64 Chapter 5UsingthePhone ....................
FR6874 User Guide Charging Temperature .................................................................................................................. 94 Chapter 7 Maintenance&Troubleshooting ........................................................................................................... 95 Introduction .................................................................................................................................................. 95 Maintaining the FR6874 ....................
About This Guide Introduction This guide provides information about using the FR6874 Enterprise Digital Assistant (EDA) and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the FR6874 provides information for specific user needs, and includes: • FR6874 Quick Start Guide - describes how to get the FR6874 up and running. • FR6874 User Guide - describes how to use the FR6874.
About This Guide Configurations This guide covers the following configurations: Configuration FR6874 Radios WPAN: Bluetooth WWAN GPS: AGPS Display 2.
About This Guide Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the FR6874 up and running for the first time. • Chapter 2, Using the FR6874 provides basic instructions for using the FR6874, including powering on and resetting the FR6874, and entering and capturing data. • Chapter 3, Using GPS Navigation provides information about GPS navigation with the FR6874.
About This Guide • Check box and radio button names • Key names on a keypad • Button names on a screen. • • bullets (•) indicate: • Action items • Lists of alternatives • Lists of required steps that are not necessarily sequential Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists. Related Documents • FR6874 Quick Start Guide, p/n 72-103079-xx. • FR6874 Windows Mobile 6 Regulatory Guide, p/n 72-103080-xx.
About This Guide agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.
Chapter 1 Getting Started Introduction This chapter lists the parts and accessories for the FR6874 and explains how to install and charge the batteries, replace the strap, and power on the FR6874 for the first time. Figure 1-1 FR6874 Front View Figure 1-2 FR6874 Rear View 1. Scan Button 2. Up Button 14. Battery Door 15. Door Latch 3. Down Button 4. Headset Jack 16. Speaker 17. Camera Flash 5. I/O Connector 6. Microphone 18. Self-view Mirror 19. Camera 7. Keypad 8.
11. Charging LED 12. 13. Receiver Radio Status LED 24. Hold Key 25. IrDA Window 26. Memory Card Slot 27. Camera Button Unpacking Carefully remove all protective material from the FR6874 and save the shipping container for later storage and shipping. Verify that you received the following: • FR6874 EDA • 1950 mAh Lithium-ion battery • Battery cover/strap assembly • Tethered stylus • Protective overlay, installed on display window • Regulatory Guide • Quick Start Guide.
Getting Started Accessories Table 1-1 lists the accessories available for the FR6874. Table 1-1 FR6874 Accessories Table 1-1 lists the accessories available for the FR6074. Table 1-1 FR6074 Accessories Manufacturing Part Number Description Cradle CRD7X00-1000RR(Option) MC70/MC75/FR68/FR6000 Series RoHS Compliant Single Slot USB Cradle with Spare Battery Charging: Must Order power adapter (KT-14000-148) and US AC Line Cord (23844-00-00R) separately.
FR6800 User Guide Getting Started Getting Started To start using the FR6874 for the first time: • Install the SIM card (FR687474 and FR687476 only) • Install the main battery. • Charge the FR6874. • Power on the FR6874. • Configure the FR6874. Installing the SIM Card NOTE FR687474 and FR687476 configurations only. GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain this card from your service provider.
FR6800 User Guide Getting Started 4. Make a call to verify connection. For detailed information about WWAN activation and settings, refer to the FR6874 Integrator Guide. NOTE Installing the Main Battery NOTE The FR6874 ships with a 1950 mAh battery. An optional 3600 mAh battery is available. To install the main battery: 1. Insert the battery, top first, into the battery compartment in the back of the FR6874. NOTE 2. 3. 4.
FR6800 User Guide Getting Started • Single Slot USB/Serial Cradle • Vehicle Cradle. To charge the main battery: 1. Connect the charging accessory to the appropriate power source. 2. Insert the FR6874 into a cradle or attach to a cable. The FR6874 begins charging. The Charging/Battery Status LED blinks amber while charging, then turns solid green when fully charged. See Table 1-2 for charging indications.
FR6800 User Guide Getting Started Table 1-2 LED Charge Indicators (Continued) Charging/Battery Status LED Single Blink Amber (when device is turned on) Indication Battery depleted. Blink Amber (Battery charger temperature Battery over-temperature condition. is too high.) Charging Spare Batteries See Chapter 6, Accessories for information on using accessories to change spare batteries. Charging Temperature Charge batteries in temperatures from 0°C to 45°C (32°F to 113°F).
FR6800 User Guide Getting Started Micro Secure Digital (microSD) Card The microSD card slot provides secondary non-volatile storage. The slot is located on the side of the FR6874 (see Figure 1-7). Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use. CAUTION Follow proper ESD precautions to avoid damaging the microSD card.
FR6800 User Guide Getting Started Removing the Screen Protector A screen protector is applied to the FR6874. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display. Figure 1-7 Removing the Screen Protector CAUTION NOTE Do not use a sharp object to remove the protector.
FR6800 User Guide Getting Started Battery Management Observe the following battery saving tips: NOTE The FR6874 factory default settings for the WWAN and WLAN radios are set to ON. • Leave the FR6874 connected to AC power at all times when not in use. • Set the FR6874 to turn off after a short period of non-use. • Set the backlight to turn off after a short period of non-use. • Turn off all wireless activities when not in use. • Power off the FR6874 when charging to charge at a faster rate.
FR6800 User Guide Getting Started Turning Off the Radios Windows Mobile 6 devices include Wireless Manager, which provides a simple method of enabling, disabling, and configuring all the device’s wireless capabilities in one place. To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen. Connectivity icon Figure 1-8 Opening Wireless Manager Select Wireless Manager.
Chapter 2 Using the FR6874 Introduction This chapter explains the buttons, status icons, and controls on the FR6874, and provides basic instructions for using the FR6874, including powering on and resetting the FR6874, and entering and capturing data. The FR6874 factory default radio states are: • Bluetooth - OFF • Phone - ON • Wireless LAN - ON. Today Screen The Today screen displays important information, such as upcoming appointments and status indicators.
Using the FR6874 To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the list and order of items that appear on the screen. Status Icons The Navigation bar at the top of the screen can contain the status icons listed in Table 2-1. Table 2-1 Icon Status Icons Function Notification Description Backup Battery Low. Notification that one or more instant messages were received.
Using the FR6874 Table 2-1 Status Icons (Continued) Icon Function WAN Description Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Speakerphone is on. Antenna/signal icon: wireless on/good signal. Antenna/signal icon: wireless off. Antenna/signal icon: no service or searching. GPRS connecting. (FR687474 and FR687476) GPRS in use. (FR687474 and FR687476) EGPRS connecting. (FR687406 and FR687496) EGPRS in use. (FR687406 and FR687496) Roaming.
Using the FR6874 The command bar at the bottom of the screen can contain the task tray icons listed in Table 2-2. Table 2-2 Task Tray Icons Icon Description Wireless connection status Indicates WLAN signal strength. Bluetooth Enabled Bluetooth radio is on. Bluetooth Disabled Bluetooth radio is off. Bluetooth Connection Bluetooth radio is connected to another Bluetooth device. ActiveSync Active serial connection between the FR6874 and the host computer.
Using the FR6874 Table 2-3 Programs in the Start Menu Icon Name Description Messaging Send and receive e-mail, MMS, and text messages. Phone Make and receive calls, switch between calls, and set up conference calling. Help See Help topics for the current screen or program. Table 2-4 lists programs that are listed in the Programs window.
Using the FR6874 Table 2-4 Programs in Program Window (Continued) Icon Name Description Notes Create handwritten or typed notes, drawings, and voice recordings. Pictures & Videos View and manage pictures, animated GIFs, and video files. Search Search contacts, data, and other information on your FR6874. SIM Toolkit Manage the contacts that are stored on your SIM card. Copy SIM contents to Contacts on the FR6874. Task Manager Show and stop all the tasks on run Tasks Keep track of your tasks.
Using the FR6874 Settings Table 2-5 lists control applications pre installed on the FR6874. Tap Start > Settings to open the Settings window. Table 2-5 Settings in the Setting Window Icon Name D escription Personal Tab Buttons Assign a program to a button. Input Set options for each of the input methods. Lock Set a password for the FR6874. Menus Set what programs appear in the Start menu. Owner Information Enter personal information on the FR6874.
Using the FR6874 Clock & Alarms Set the device clock to the date and time of your locale or to a visiting time zone when you’re traveling. Alarms can also be set at specified days and times of a week. Customer Feedback Submit feedback on the Windows Mobile 6 software. Device information Displays the FR6874’s software and hardware information. Encryption Allow files on a storage card to be encrypted. Encrypted files are readable only on your device.
Using the FR6874 Table 2-5 Settings in the Setting Window (Continued) Icon Name D escription Connections Tab Beam Set the FR6874 to receive incoming IrDA beams and Bluetooth beam. Bluetooth Search for other Bluetooth devices. Connections Set up one or more types of modem connections for your device, such as phone dial-up, GPRS, Bluetooth, and more, so that your device can connect to the Internet or a private local network. Domain Enroll Enroll in domain.
Using the FR6874 Adjusting Volume To adjust the system volume using the Speaker icon in the navigation bar: 1. Tap the Speaker icon. The Volume dialog box appears. Figure 2-2 Volume Dialog Box 2. Tap and move the slide bar to adjust the volume. 3. Select the On or Off radio button to turn the volume on or off. You can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on the side of the FR6874.
Using the FR6874 Figure 2-4 Battery Icon on the Title Bar Also view the battery status using the Power window. Power Setting 1. Tap Start > Settings > Power icon > Main tab. A power remaining capacity bar appears. Figure 2-5 Main Tab 2. Tick the following options to save the power, and tap ok.
Using the FR6874 3. Select Slow charge or Fast charge, and tap ok. Figure 2-7 USB Charge Tab Main Battery Temperature Notifications The temperature notification system implements three levels of notification when the temperature within the battery exceeds specific temperature thresholds: • Level 1: Temperature Watch; this level is similar to main battery low warning. It indicates that the battery temperature has reached the first threshold level.
Using the FR6874 LED Indicators The FR6874 has three LED indicators. The Scan/Decode LED indicates status for bar code scanning. The Charging/Battery Status LED indicates battery charging and status. The Radio Status LED indicates WAN radio status. Table 2-6 describes the LED indications. LED Indicators Figure 2-10 1. 2. 3.
Using the FR6874 Resetting the FR6874 There are two reset functions, warm boot and cold boot. A warm boot restarts the FR6874 by closing all running programs. A cold boot also restarts the FR6874, and also resets the clock. Data saved in flash memory or a memory card is not lost. If the FR6874 is not functioning properly, perform a warm boot first. If the FR6874 still does not respond, perform a cold boot. Performing a Warm Boot Press the reset button to reboot the device.
Using the FR6874 Locking the FR6874 Use the Device Lock feature to prevent use of the device. Note that when locked, the FR6874 does not respond to screen or keypad input. To lock the device, tap the Device unlocked icon. The icon changes to locked. Figure 2-11 Device Locked/Unlocked Icons To unlock the device and free it for use, tap Unlock. Figure 2-12 Unlock Device Window Tap Unlock on the Unlock window. NOTE You can make emergency calls even when the FR6874 is locked.
Using the FR6874 Keypads The FR6874 offers one type modular keypad configuration: alpha-numeric. Alpha-numeric Keypad Configurations The three types of alpha-numeric keypads produce the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action. The keypad default is alphabetic, producing lowercase letters. See Table 2-8 for key and button descriptions.
Using the FR6874 phone number (from the phone keypad window). End (Red Phone): press when the phone keypad window displays to stop dialing or end a call. Key Scroll Up and Left Action Moves up one item. Moves left one item when pressed with the Orange key. Scroll Down and Right Moves down one item. Moves right one item when pressed with the Orange key. Soft Keys Accesses the command or menu above it on the screen. Shift Changes the state of the alpha characters from lowercase to uppercase.
Using the FR6874 Table 2-9 QWERTY Keypad Input Modes Key Normal Orange + Key Shift + Key Blue + Key Q q Q * W w W 1 E e E 2 R r R 3 T t T + Y y Y _ U u U - I i I = O o O “ P p P , A a A # S s S 4 D d D 5 F f F 6 G g G ( H h H ) J j J / K k K \ L l L : Backspace Backspace Shift Shift Z Z Z 7 X x X 8 C c C 9 V v V % B b B & N n N ! M m M ? , , < ; ENTER Enter O O O ) O Mail Mail Mai
Using the FR6874 TAB Tab Tab Tab Tab SPACE Space Space Space Space . . > @ . Note: An application can change the key functions. The keypad may not function exactly as described.
Using the FR6874 Function Buttons The FR6874’s buttons perform certain functions. Function Buttons Scan button Up button Down button Power button Figure 2-16 1. 2. 3. 4. • Power: Press the red Power button to turn the FR6874 screen on and off. The FR6874 is in suspend mode when the screen is off. For more information, see Powering On the FR6874 on page 1-8. Also use the Power button to reset the FR6874 by performing a warm or cold boot. See Resetting the FR6874 on page 2-14.
Using the FR6874 Stylus Use the FR6874 stylus to select items and enter information. The stylus functions as a mouse. • Tap: Touch the screen once with the stylus to press option buttons and open menu items. • Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action to perform. • Drag: Hold the stylus on the screen and drag across the screen to select text and picture. Drag in a list to select multiple items.
Using the FR6874 Data Capture The FR6874 offers one type of data capture option: linear scanning NOTE To perform data capture a scanning enabled application must be installed on the FR6874. A sample scanning application can be downloaded from the Motorola Support site at http://support.symbol.com. Linear Scanning FR6874 with an integrated linear scanner have the following features: • Reading of a variety of bar code symbologies, including the most popular linear, postal, and 1-D code types.
Using the FR6874 Figure 2-15 3. Linear Scanning Press the scan button. Ensure the red scan beam covers the entire bar code. The Scan/Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully. Figure 2-16 Linear Scanner Aiming Pattern Taking Photos To take a photo: 1. Tap Start > Programs > Pictures & Videos icon. 2. Tap Camera on the command bar. 3.
Using the FR6874 NOTE 4. By default, the time limit for recording videos is set to 30 seconds. Press the Enter key to begin recording. Recording stops when you press the Enter button again. Viewing Photos and Videos NOTE For detailed information on the Photos and Videos, refer to the Microsoft Applications User Guide for Mobile 6, p/n 72E-108299-xx. To view photos and video clips: 1. Tap Start > Programs > Pictures & Videos icon. 2. Tap the picture or video clip to view.
Using the FR6874 Using IrDA In a Microsoft Windows Mobile program (except Messaging), and Picture & Videos, you can exchange files using either infrared or Bluetooth. NOTE You can also beam files (not folders) from the File Explorer window. Tap and hold the item you want to send, then tap Beam File from the pop-up menu. First activate the beam function before exchanging files with another IrDA device. To activate the Beam function: 1. Tap Start > Settings > Connections tab > Beam icon. 2.
Using the FR6874 2. Align the IrDA port of the FR6874 with that of the IrDA device so that they are unobstructed and within a close range. Figure 2-18 Align FR6874 with IrDA Device 3. Tap and hold the item, then tap Beam [type of item] on the pop-up menu. 4. Tap the device that you want to send the file to. Figure 2-19 Beam Contact Figure 2-20 Receive File To receive files via IrDA connection: 1.
Using the FR6874 Using Wi-Fi With Wi-Fi, you can access the internet. 1. Tap Start>Settings>Connection tab>Wireless Manager icon>Menu. Or tap the operator name on the Today screen. Figure 2-21 2. Tap Wi-Fi settings to enter the configuration screen. Figure 2-22 3. Wireless Manager menu Wireless networks configuration Tap the item in the “Network to access” drop box, and select the desired item.
Using the FR6874 Figure 2-23 4. Tap the Network Adapters tab in the Figure 2-26. Figure 2-24 5. Networks to access Network Adapter In the Figure 2-28, tap Edit or tap the “network card connections to”, or tap an adapter to modify the settings. Figure 2-25 6.
Using the FR6874 Figure 2-26 7. IP address setting Tap the Name Servers tab in the Figure 2-30.
Using the FR6874 Adding New Network Figure 2-28 1. Wireless networks configuration Tap “Add New…” in the Figure 2-31. Figure 2-29 New wireless networks configuration Note: Only one of the two check box works. 2. Enter the name in the Figure 2-32.
Using the FR6874 Figure 2-30 New wireless networks configuration 3. Tap Next in the in the Figure 2-33. Figure 2-31 Configure Network Authentication 4. Tap Next in the Figure 2-34. Figure 2-32 Configure Network Authentication 5. Tap Next in the Figure 2-35.
Using the FR6874 6. In the Figure 2-36, tick the “Use IEEE 802.1x network access control” check box, then tap Finish to finish the network adding.
Using GPS Using Chapter 3 Using GPS Introduction The FR6874 includes Global Positioning System (GPS) technology using the Qualcomm chip. GPS technology is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals. These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine your location on the earth.
Using GPS Using 4. Tap ok to close the Setting window. NOTE If an application error message appears indicating that the COM port cannot be opened, ensure that a free COM port is selected in the GPS hardware port drop-down list. Operation Acquiring satellite signals may take a few minutes. It is best to be outside and have a clear, unobstructed view of the sky. Without a clear view, acquisition takes much longer and could result in the FR6874 being unable to compute the initial position quickly.
Using GPS Using Answering a Phone Call While Using GPS If you receive a phone call while using your GPS navigation software: 1. Answer the phone call by pressing the Answer button. 2. Once you end the phone call, press the End Call button to resume the audio on the GPS software. NOTE Anytime you are using GPS on the FR6874 and you receive a phone call, the audio on the GPS navigation software is muted until you finish the call.
Using GPS Using A-GPS follows the Secure User Plane Location (SUPL) protocol which allows the FR6874 to communicate with a location server. Refer to the EMDK Help file for information on setting up SUPL on the FR6874.
Chapter 4 Using Bluetooth Introduction Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters) communication and low power consumption. FR6874s with Bluetooth capabilities can exchange information (e.g.
Using Bluetooth The Bluetooth radio in this FR6874 operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space. NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Using Bluetooth Turning the Bluetooth Radio Mode On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the FR6874. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity. NOTE To achieve the best battery life turn off radios not in use.
Using Bluetooth Bond New Device(s) The FR6874 can exchange information with bonded devices. To find Bluetooth devices in the area: 1. Ensure that Bluetooth is enabled on both devices. 2. Ensure that the Bluetooth device to discover is in discoverable and connectable modes. 3. Ensure that the two devices are within 30 feet (10 meters) of one another. 4. Tap the Bluetooth icon to enter Wireless Manager. Then tap Menu. Figure 4-3 5. Enter Bluetooth Window Tap Menu to enter Settings window.
Using Bluetooth Figure 4-5 Discover Devices Dialog Box File Transfer Services To transfer files between the FR6874 and another Bluetooth enabled device, please ensure the FR6874 is discoverable and connectable. NOTE Some devices might not require a PIN. This depends upon the device’s authentication. 1. Choose one file as below, tap Menu > Beam picture Menu. Figure 4-6 Select file 2. Then choose the destination device, and wait till Done is showed.
Using Bluetooth Figure 4-7 Transfer file Window Bluetooth Settings Use the Bluetooth Settings window to configure the operation of the application. Tap Menu > Settings. The Bluetooth Settings window appears. Device Info Tab Use the Device Info tab to add and bond new devices. Please refer to Bond new device(s). Mode Tab Use the Mode tab to configure the FR6874’s Bluetooth connection modes. Figure 4-8 BTExplorer Settings - Device Info Tab 1. Before bonding a new device, make sure to turn on Bluetooth.
Using Bluetooth 1. Tap New Outgoing Port. Figure 4-9 2. Select the device you want to add. Then tap Next. Figure 4-10 3. Add COM Ports Select device Select a port from drop-down list. Then tap Finish.
Chapter 5 Using the Phone Introduction Use the FR6874 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID. Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail.
Using the Phone To access the phone keypad tap Start > Phone or press the green phone key on the FR6874’s keypad. To receive calls when the FR6874 is suspended, leave the phone radio turned on and ensure the FR6874 is set to wake with any key. Turning the Phone On and Off Windows Mobile 6 devices include Wireless Manager, which provides a simple method of enabling and disabling the phone. To open Wireless Manager, tap the Connectivity icon. Figure 5-2 Opening Wireless Manager Select Wireless Manager.
Using the Phone Audio Modes The FR6874 offers three audio modes for use during phone calls: • Handset Mode: Switches audio to the speaker at the top front of the FR6874, so you can use the FR6874 as a handset. This is the default mode. • Speaker Mode: Use the FR6874 as if on speaker phone. Tap the Speaker On button to activate this mode. Tap the Speaker Off button to switch back to handset mode. • Headset Mode: Connect a wired or Bluetooth headset to automatically switch audio to the headset.
Using the Phone Figure 5-4 Using a Headset Using a Bluetooth Headset You can use a Bluetooth headset for audio communication when using an audio-enabled application. See Chapter 4, Using Bluetooth for information on connecting a Bluetooth headset to the FR6874. Set the FR6874’s volume appropriately before putting the headset on. When a Bluetooth headset is connected the speakerphone is muted. It is recommended for phone conversations to use the Bluetooth Hands-free profile instead of the Headset profile.
Using the Phone Phone Volume Slider Figure 5-6 Phone Volume Slider To adjust the volume tap the Speaker icon in the Title bar. Move the slider up or down to adjust the volume. NOTE Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring and notification sound levels. Making a Call NOTE You can make emergency calls even when the FR6874 is locked or when a SIM card is not installed. See Making an Emergency Call on page 5-7 for more information.
Using the Phone Figure 5-7 3. Contacts Menu Tap Call Work, Call Home or Call Mobile. NOTE To make a call from an open contact, tap the number to call. See On-Device Help for more information about Contacts. Using Call History To make a call using Call History: 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad. 2. From the Phone keypad, tap Call History. Phone icon Figure 5-8 Call History 3.
Using the Phone 2. From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number, tap the first digit and then tap and hold the second digit.) or from the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in the list. Speed Dial Location Number Figure 5-9 3.
Using the Phone Figure 5-10 Incoming Call To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service provider. Otherwise, this presents busy signal to the calling party. To end the call tap End or press the red phone key on the FR6874 keypad. Incoming Call Features • If you receive a call while in a call, tap Wait to place the call in call waiting. • You can use other programs on the FR6874 during a call.
Using the Phone To find a contact name: • Enter the first letter of a contact’s first name or last name. Smart Dialing searches for the letter starting from the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name.
Using the Phone Mute Icon Figure 5-12 Mute Button and Icon Taking Notes To create a note during a call, tap Note on the display, then enter the note. For more information about creating notes see the Windows On-Device Help. To access a note created during a call: 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad. 2. From the Phone keypad, tap Call History. 3. Tap and hold the number or the Note icon for the phone call entry containing the note. Note icon Figure 5-13 4.
Using the Phone Figure 5-14 5. Call History - Notes Tap ok to exit. NOTE Also access notes directly from the Notes application by tapping Start > Notes. Using Speed Dial Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry, ensure the phone number exists in Contacts. Adding a Speed Dial Entry To add a speed dial entry from the phone keypad: 1. Ensure the contact and phone number are in the Contacts list. 2.
Using the Phone Figure 5-16 Speed Dial Contact Location 5. In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail. 6. Tap ok to add the contact to the speed dial list. Figure 5-17 7. Speed Dial Contact List Tap ok to exit the Speed Dial Contact List. To add a speed dial entry from the Contacts window: 1. Tap Start > Contacts.
Using the Phone Figure 5-18 Contacts 2. Tap a contact name. 3. Tap Menu > Add to Speed Dial. Figure 5-19 Speed Dial Contact Location 4. Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail. 5. Tap ok. Editing a Speed Dial Entry 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad. 2. Tap Menu > Speed Dial.
Using the Phone Figure 5-20 Speed Dial Contact List 3. Tap and hold the contact name. 4. Tap Edit... . 5. Change the name, phone number, or location information. 6. Tap ok. Editing names and phone numbers in Speed Dial does not alter contact information in Contacts (Start > Contacts). NOTE Deleting a Speed Dial Entry 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad. 2. Tap Menu > Speed Dial. 3. Tap and hold the contact name. Figure 5-21 Speed Dial Delete Menu 4.
Using the Phone Using Call History Use Call History to call someone who was recently called, or recently called in. Call History provides the time and duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy access to notes taken during a call. Table 4-1 lists the call history icons that appear in the Call History window. Call History Icons Table 5-1 Icon Descriptio n This icon appears next to the contact information for all outgoing calls.
Using the Phone 3. Tap Menu. Figure 5-23 4. Call History - Tools Menu Select Call Timers... . Figure 5-24 Call History - Call Timers 5. Tap Reset. (The All Calls: counter cannot be reset.) 6. Tap ok to exit the Call Timers window. Deleting Call History Items by Call Date 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap Menu > Call Timers... .
Using the Phone Figure 5-25 Call History - Call Timers 4. In the Delete call history items older than: drop-down list select a time period on which to base deletion of stored items. 5. Tap ok to exit the Call Timers window. Deleting All Call History Items 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap Menu. Figure 5-26 4. Call History - Tools Menu Select Delete all calls.
Using the Phone Viewing Call Status 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap an entry. The Call Status window appears. Figure 5-28 NOTE 4. Call History - Detail When more than one call is on the phone line, only the duration of the first call is recorded. Tap ok and then ok to exit.
Using the Phone 5. Depending on the item selected, the appropriate window displays. For example, select Send SMS to display the Inbox window. 6. Tap ok to exit the Call History window. Swapping Calls on an FR687476 To move between two or more phone calls: 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad. 2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
Using the Phone Conference Calling on an FR687476 NOTE Conference Calling and the number of conference calls allowed may not be available on all services. Please check with your service provider for Conference Calling availability. To create a conference phone session with multiple people: 1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad. 2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
Using the Phone Figure 5-36 Creating a Private Call Text Messaging Use the Text Messages window to send and receive text messages to and from mobile phones. The text can contain words, numbers, or an alphanumeric combination no longer than 160 characters. Short text messages delivered over mobile networks transmit from the sending FR6874, are stored in a central short message center, then forwarded to the destination mobile device.
Using the Phone Figure 5-39 New Text Message Options When the phone function is off, you can still view received text message in Messaging: 1. Tap Start > Messaging > Text Messages, or on the Today screen, tap Text Messages. Tap Text Messages. Figure 5-40 Text Messaging on Today Screen The Messaging window appears. Figure 5-41 2. Messaging Window In the message list, tap a Text Messages.
Using the Phone Tap to reply the message. Figure 5-42 NOTE Text Messages List If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you are prompted to turn the phone function on. Sending a Text Message To create a text message: 1. 2. On the Phone screen, select a contact name that you want to send a message to. Tap Menu > Send Text Message. Figure 5-43 3. Phone Screen Contact List Compose your message.
Using the Phone • If you want to know if your text message was received, tap Menu > Message Options, then select the Request SMS text message delivery notification check box. Figure 5-45 4. Message Options Window Tap Send when you've finished the message. If the phone is turned on, your text message is sent. If it’s off, you are prompted to turn on the phone. If you do so, the message is sent; otherwise when you tap ok, the message is saved in the Drafts folder and sent when the phone is turned on.
Accessories Chapter 6 Accessories Introduction FR6874 accessories, listed below, provide a variety of product support capabilities. • Single Slot USB/Serial Cradle - Charges the FR6874 main battery and a spare battery. Synchronizes the FR6874 with a host computer through a USB connection. • Four Slot Battery Charger - Charges spare standard and high capacity batteries. • Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the FR6874 while on the road.
Accessories Solid Green=Fully Charged Fast Blinking Red=Charging Error *It is recommended that this product be charged for 24 hours before the first use to ensure that the internal battery is fully charged.
Accessories Battery Charging Indicators The Single Slot USB/Serial Cradle charges the FR6874’s main battery and a spare battery simultaneously. The FR6874’s charge LED indicates the status of the battery charging in the FR6874. See Table 1-2 on page 1-7 for charging status indications. The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 6-1 for charging status indications.
Accessories Headset Use the headset to communicate via Voice-Over-IP (VOIP) or for audio playback and telephony applications. To connect the headset, remove the plug from the headset jack at the top of the FR6874 and insert the headset connector. Contact a Motorola representative for compatible headsets. For best performance, Motorola recommends a 2.5mm jack headset, p/n 50-11300-050R. Figure 6-5 Headset Connection Cables This section describes how to set up and use the cables.
Accessories • Provide the FR6874 with operating and charging power when used with the Motorola approved power supply. • Synchronize information between the FR6874 and a host computer. With customized or third party software, it can also synchronize the FR6874 with corporate databases. • Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer. For communication setup procedures, refer to the FR6874 Integrator Guide.
Chapter 7 Maintenance&Troubleshooting Introduction This chapter includes instructions on cleaning and storing the FR6874, and provides troubleshooting solutions for potential problems during FR6874 operation. Maintaining the FR6874 For trouble-free service, observe the following tips when using the FR6874: • Do not scratch the screen of the FR6874. When working with the FR6874, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
Maintenance & Troubleshooting • A screen protector is applied to the FR6874. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation.
Maintenance & Troubleshooting Cleaning Always wear eye protection. CAUTION Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Maintenance & Troubleshooting 8. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. 9. Inspect the area for any grease or dirt, repeat if required. Cleaning Cradle Connectors To clean the connectors on a cradle: 1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 3.
Maintenance & Troubleshooting Troubleshooting FR6874 Table 7-1 Troubleshooting the FR6874 Problem FR6874 does not turn on. Rechargeable lithium-ion battery did not charge. Cause Solution Lithium-ion battery not charged. Charge or replace the lithium-ion battery in the FR6874. Lithium-ion battery not installed properly. Install the battery properly. See Installing the Main Battery on page 1-6. System crash. Perform a warm boot. If the FR6874 still does not turn on, perform a cold boot.
Maintenance & Troubleshooting Table 7-1 Troubleshooting the FR6874 (Continued) Problem FR6874 shuts off. Cause Solution FR6874 is inactive. The FR6874 turns off after a period of inactivity. If the FR6874 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the FR6874 is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes. Check the Power window by selecting Start > Settings > System tab and tapping the Power icon.
Maintenance & Troubleshooting Table 7-1 Troubleshooting the FR6874 (Continued) Problem The FR6874 does not accept scan input. Cause Solution Scanning application is not loaded. Load a scanning application on the FR6874. See the system administrator. Unreadable bar code. Ensure the symbol is not defaced. Distance between exit window and bar code is incorrect. Place the FR6874 within proper scanning range. FR6874 is not programmedfor the bar code.
Maintenance & Troubleshooting Single Slot USB/Serial Cradle Table 7-3 Troubleshooting the Single Slot USB/Serial Cradle Symptom LEDs do not light when FR6874 or spare battery is inserted. Table 7-3 Possible Cause Action Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. FR6874 is not seated firmly in the cradle Spare battery is not seated firmly in the cradle. Remove and re-insert the FR6874 into the cradle, ensuring it is firmly seated.
Maintenance & Troubleshooting Communication software is not installed or configured properly. Perform setup as described in the FR6874 Integrator Guide. Cables Table 7-5 Troubleshooting the Cables Symptom FR6874 battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action FR6874 was disconnected from AC power too soon. Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power.
