FR6070Enterprise Digital Assistant User Guide
FR6070Enterprise Digital Assistant User Guide Rev. A Jan.
FR6076 User Guide © 2008 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
FR6076 User Guide Revision History Changes to the original manual are listed below: Change -01 Rev. A Date Descriptio n Initial release.
FR6076 User Guide ECLARATION OF CONFORMITY CE Regulations: Hereby, declares that this FR6070product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To which this declaration relates, is in conformity with the following standards EN 300328 V1.7.1 EN 301 489‐1 V1.8.1 EN301 489‐17 V1.3.2 EN 60950‐1:2001+A11:2004 EN 55022:2006+A1:2007 EN55024:1998+A2:2003+A1:2001 FCC Regulations: This device complies with part 15 of the FCC Rules.
FR6076 User Guide as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the device as reported to the FCC when tested for use at the ear is 0.014 W/kg and when worn on the body, as described in this user guide, is 0.00407 W/kg. (Body-worn measurements differ among device models, depending upon available enhancements and FCC requirements.
Table of Contents Table of Contents About This Guide Chapter1: Getting Started Chapter2: Using the FR6070 Chapter3: Using Bluetooth Chapter4 Accessories Chapter5 Maintenance & Troubleshooting 7 ix
iacs-is&t In reply to: About This Guide Introduction This guide provides information about using the FR6070 Enterprise Digital Assistant (EDA) and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the FR6070 provides formation for specific user needs, and includes: • FR6070 Quick Start Guide - describes how to get the FR6070 up and running.
About This Guide Configurations This guide covers the following configurations: Configuration Radios FR6070 WPAN: Bluetooth Display Memory 2.
About This Guide Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the FR6070up and running for the first time. • Chapter 2, Using the FR6070provides basic instructions for using the FR6070, including powering on and resetting the FR6070, and entering and capturing data. • Chapter 3, Using Bluetooth explains Bluetooth functionality on the FR6070.
About This Guide numbered lists. Related Documents • FR6070Quick Start Guide, p/n 72-103079-xx. • FR6070Windows Mobile 6 Regulatory Guide, p/n 72-103080-xx. • FR6070Integrator Guide, p/n 72E-103078-xx. • Microsoft® Applications for Mobile 6 User Guide, p/n 72E-108299-xx • Enterprise Mobility Application Guide, p/n 72E-68901-xx • Enterprise Mobility Developer Kits (EMDKs), available at: http://support.symbol.com/. • Latest ActiveSync software, available at: http://www.microsoft.com.
Chapter 1 Getting Started Introduction This chapter lists the parts and accessories for the FR6070and explains how to install and charge the batteries, replace the strap, and power on the FR6070for the first time. Figure 1-1 FR6070Front View Figure 1-2 13. FR6070Rear View 1. IrDA Window 2. Headset Jack 3. Scan Button 4. Microphone (Not available in FR6070)15. Speaker 5. I/O Connector 6. Power button 17. CF Card Slot 18. SD Card Slot 7. Keypad 8. Touch Screen 19. Scan Button 20.
````````````````````````````` Getting Started Unpacking Carefully remove all protective material from the FR6070and save the shipping container for later storage and shipping. Verify that you received the following: • FR6070 • 3600 mAh Lithium-ion battery • Battery cover/strap assembly • Tethered stylus • Protective overlay, installed on display window • Regulatory Guide • Quick Start Guide. Inspect the equipment for damage.
````````````````````````````` Getting Started Accessories Table 1-1 lists the accessories available for the FR6070. Table 1-1 FR6070Accessories Manufacturing Part Number Description Cradle CRD7X00-1000RR MC70/MC75/FR68/FR6000 Series RoHS Compliant Single Slot USB Cradle with Spare Battery Charging: Must Order power adapter (KT-14000-148) and US AC Line Cord (23844-00-00R) separately.
````````````````````````````` 50-11300-050R Getting Started applies to orders placed directly with Motorola. FCA Manila, Minimum order: 100 (in Multiples of 100"s there after). GSM/GPRS Metal Headset (1 earpiece with speaker boom) Grounded Line Cords 23844-00-00R 50-16000-217R 50-16000-219R 50-16000-220R 50-16000-221R 50-16000-256R 50-16000-257R 50-16000-669R 50-16000-671R 50-16000-672R 50-16000-678R 50-16000-218R AC Line Cord, 2.3M, grounded, NEMA 5-15P plug.
FR6800 User Guide Getting Started Getting Started To start using the FR6070for the first time: • Install the SIM card (FR6070and FR6070only) • Install the main battery. • Charge the FR6070. • Power on the FR6070. • Configure the FR6070.
FR6800 User Guide Getting Started Installing the Main Battery NOTE The FR6070ships with a 3600 mAh battery. To install the main battery: 1. Insert the battery, top first, into the battery compartment in the back of the FR6070. NOTE 2. Position the battery correctly, with the battery charging contacts on top of the charging contacts in the battery compartment. Press the battery down into the battery compartment until the battery release latch snaps into place. Figure 1-4 Inserting the Battery 3.
FR6800 User Guide Getting Started • Single Slot USB/Serial Cradle • Vehicle Cradle. To charge the main battery: 1. Connect the charging accessory to the appropriate power source. 2. Insert the FR6070into a cradle or attach to a cable. The FR6070begins charging. The Charging/Battery Status LED blinks amber while charging, then turns solid amber when fully charged. See Table 1-2 for charging indications. The 3600 mAh battery fully charges in approximately five hours.
FR6800 User Guide Getting Started the FR6070on page 2-14. When turning the FR6070on for the first time, the splash screen displays for about a minute as the FR6070initializes its flash file system, then the calibration window appears. Note that these windows also appear upon cold boot. NOTE When the FR6070powers up after inserting a battery for the first time, the device boots and powers on automatically.
FR6800 User Guide Getting Started 2. Remove the memory card cover on the side of the FR6070. Figure 1-6 Card Installation 3. Insert the card with the card contacts facing up and the cut corner on the left, until you feel a click. 4. Replace the memory card cover . To remove an microSD card: 1. Power off the FR6070. 2. Remove the memory card cover. 3. Carefully press and release the card to eject it. 4. Remove the card from the card slot.11/28 5. Replace the memory card cover.
FR6800 User Guide Getting Started Removing the Screen Protector A screen protector is applied to the FR6070. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display. Figure 1-7 Removing the Screen Protector CAUTION NOTE Do not use a sharp object to remove the protector.
FR6800 User Guide Getting Started Battery Management Observe the following battery saving tips: NOTE The FR6070factory default settings for the WWAN and WLAN radios are set to ON. • Leave the FR6070connected to AC power at all times when not in use. • Set the FR6070to turn off after a short period of non-use. • Set the backlight to turn off after a short period of non-use. • Turn off all wireless activities when not in use. • Power off the FR6070when charging to charge at a faster rate.
FR6800 User Guide Getting Started Turning Off the Radios Windows Mobile 6 devices include Wireless Manager, which provides a simple method of enabling, disabling, and configuring all the device’s wireless capabilities in one place. To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen. Connectivity icon Figure 1-8 Opening Wireless Manager Select Wireless Manager.
Chapter 2 Using the FR6070 Introduction This chapter explains the buttons, status icons, and controls on the FR6070, and provides basic instructions for using the FR6070, including powering on and resetting the FR6070, and entering and capturing data. The FR6070factory default radio states are: • Bluetooth - OFF • Wireless LAN - ON. Today Screen The Today screen displays important information, such as upcoming appointments and status indicators.
Using the FR6076 To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the list and order of items that appear on the screen. Status Icons The Navigation bar at the top of the screen can contain the status icons listed in Table 2-1. Table 2-1 Icon Status Icons Function Notification Description Backup Battery Low. Notification that one or more instant messages were received.
Using the FR6076 Table 2-1 Icon Status Icons (Continued) Function Speaker Description Vibrate is on. Main battery is charging. Battery power completely depleted. Battery Main battery is low. Main battery level. Displays current time in analog or digital format.
Using the FR6076 The command bar at the bottom of the screen can contain the task tray icons listed in Table 2-2. Table 2-2 Task Tray Icons Icon Bluetooth Enabled Bluetooth radio is on. Bluetooth Disabled Bluetooth radio is off. Bluetooth Connection Bluetooth radio is connected to another Bluetooth device. ActiveSync Active serial connection between the FR6070and the host computer. Programs Table 2-3 lists the default programs in the Start menu.
Using the FR6076 Table 2-4 Icon Programs in Program Window Name Description ActiveSync Synchronize information between the FR6070and a host computer or the Exchange Server. Games Bubble Breaker, Solitaire Sample AP DataWedge, Notify, and Scanner Calculator Perform basic arithmetic and calculations, such as addition, subtraction, multiplication, and division. File Explorer Organize and manage files on your device.
Using the FR6076 Table 2-4 Icon Programs in Program Window (Continued) Name Description Notes Create handwritten or typed notes, drawings, and voice recordings. Pictures & Videos View and manage pictures, animated GIFs, and video files. Search Search contacts, data, and other information on your FR6070. Task Manager Show and stop all the tasks on run Tasks Keep track of your tasks. Windows Live Use this mobile version of Windows Live™ to find information on the web.
Using the FR6076 Settings Table 2-5 lists control applications pre installed on the FR6070. Tap Start > Settings to open the Settings window. Table 2-5 Settings in the Setting Window Icon Name D e scription Personal Tab Buttons Assign a program to a button. Input Set options for each of the input methods. Lock Set a password for the FR6070. Menus Set what programs appear in the Start menu. Owner Information Enter personal information on the FR6070.
Using the FR6076 Customer Feedback Submit feedback on the Windows Mobile 6 software. Device information Displays the FR6070’s software and hardware information. Encryption Allow files on a storage card to be encrypted. Encrypted files are readable only on your device. Enroller Allow you to get a Certificate from Certificate servers. Error Reporting Enable or disable the device's error reporting function.
Using the FR6076 Table 2-5 Settings in the Setting Window (Continued) Icon Name D escription Connections Tab Beam Set the FR6070to receive incoming IrDA beams and bluetooth beam. Bluetooth Search for other Bluetooth devices. Domain Enroll Enroll in domain. USB to PC Enables or disables the enhanced network connectivity. Wi-Fi Setup wireless network connection and customize settings.
Using the FR6076 Adjusting Volume To adjust the system volume using the Speaker icon in the navigation bar: 1. Tap the Speaker icon. The Volume dialog box appears. Figure 2-2 Volume Dialog Box 2. Tap and move the slide bar to adjust the volume. 3. Select the On or Off radio button to turn the volume on or off. You can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on the side of the FR6070.
Using the FR6076 Figure 2-4 Battery Icon on the Title Bar Also view the battery status using the Power window. Power Setting 1. Tap Start > Settings > Power icon > Main tab. A power remaining capacity bar appears. Figure 2-5 Main Tab 2. Tick the following options to save the power, and tap ok.
Using the FR6076 3. Select Slow charge or Fast charge, and tap ok. Figure 2-7 USB Charge Tab Main Battery Temperature Notifications The temperature notification system implements three levels of notification when the temperature within the battery exceeds specific temperature thresholds: • Level 1: Temperature Watch; this level is similar to main battery low warning. It indicates that the battery temperature has reached the first threshold level.
Using the FR6076 LED Indicators The FR6070has three LED indicators. The Scan/Decode LED indicates status for bar code scanning. The Charging/Battery Status LED indicates battery charging and status. The Radio Status LED indicates WAN radio status. Table 2-6 describes the LED indications. Figure 2-10 LED Indicators 1. Scan/Decode LED 2. Charging LED 3.
Using the FR6076 Resettingthe FR6070 There are two reset functions, warm boot and cold boot. A warm boot restarts the FR6070by closing all running programs. A cold boot also restarts the FR6070, and also resets the clock. Data saved in flash memory or a memory card is not lost. If the FR6070is not functioning properly, perform a warm boot first. If the FR6070still does not respond, perform a cold boot. Performing a Warm Boot Press the reset button to reboot the device.
Using the FR6076 Locking the FR6070 Use the Device Lock feature to prevent use of the device. Note that when locked, the FR6070does not respond to screen or keypad input. To lock the device, tap the Device unlocked icon. The icon changes to locked. Figure 2-11 Device Locked/Unlocked Icons To unlock the device and free it for use, tap Unlock. Figure 2-12 Unlock Device Window Tap Unlock on the Unlock window. NOTE You can make emergency calls even when the FR6070is locked.
Using the FR6076 Keypads The FR6070offers one type of modular keypad configuration: alpha-numeric.
Using the FR6076 Figure 2-13 FR6070Numeric Keypad Table 2-9 Alpha-numeric Keypad Descriptions Key Blue Key Action Launches applications (shown on the keypad in blue). Press the Blue key once to activate this mode temporarily, followed by another key. This displays the following icon at the bottom of the screen, until a second key is pressed: Press the Blue key twice to lock this mode. This displays the following icon at the bottom of the screen: Press the Blue key a third time to unlock.
Using the FR6076 Talk/End Not available in FR6070 Not available in FR6070 Alpha-numeric Keypad Descriptions(continued) Table 2-9 Key Action Scroll Up and Left Moves up one item. Moves left one item when pressed with the Orange key. Scroll Down and Right Moves down one item. Moves right one item when pressed with the Orange key. Soft Keys Accesses the command or menu above it on the screen. Shift Changes the state of the alpha characters from lowercase to uppercase.
Using the FR6076 Phonepad Use this key in conjunction with the Blue key to display the Phonepad application without tapping the screen. This function is user programmable. Function Buttons The FR6070’s buttons perform certain functions. Function Buttons 1. Scan button 2. Power button Figure 2-14 • Power: Press the red Power button to turn the FR6070screen on and off. The FR6070is in suspend mode when the screen is off. For more information, see Powering On the FR6070on page 1-8.
Using theFR6076 Stylus Use the FR6070stylus to select items and enter information. The stylus functions as a mouse. • Tap: Touch the screen once with the stylus to press option buttons and open menu items. • Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action to perform. • Drag: Hold the stylus on the screen and drag across the screen to select text. Drag in a list to select multiple items.
Using theFR6076 Data Capture The FR6070offers linear scanning as data capture. NOTE To perform data capture a scanning enabled application must be installed on the FR6070. A sample scanning application can be downloaded from the Motorola Support site at http://support.symbol.com. Linear Scanning FR6070with an integrated linear scanner have the following features: • Reading of a variety of bar code symbologies, including the most popular linear, postal, and 1-D code types.
Using theFR6076 Figure 2-16 3. Press the scan button. Ensure the red scan beam covers the entire bar code. The Scan/Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully. Figure 2-17 4. Linear Scanning Linear Scanner Aiming Pattern Release the scan button.
Using theFR6076 Using IrDA In a Microsoft Windows Mobile program (except Messaging), and Picture & Videos, you can exchange files using either infrared or Bluetooth. NOTE You can also beam files (not folders) from the File Explorer window. Tap and hold the item you want to send, then tap Beam File from the pop-up menu. First activate the beam function before exchanging files with another IrDA device. To activate the Beam function: 1. Tap Start > Settings > Connections tab > Beam icon. 2.
Using theFR6076 Figure 2-19 Align FR6070with IrDA Device 3. Tap and hold the item, then tap Beam [type of item] on the pop-up menu. 4. Tap the device that you want to send the file to. Figure 2-20 Beam Contact Figure 2-21 Receive File To receive files via IrDA connection: 1. Align the IrDA port of the FR6070with that of the other IrDA device so that they are unobstructed and within a close range. 2. On the other device, send the file to the FR6070. 3.
Chapter 3 Using Bluetooth Introduction Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters) communication and low power consumption. FR6070s with Bluetooth capabilities can exchange information (e.g.
The Bluetooth radio in this FR6070operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space. NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Figure 4-1 Disable Bluetooth Enabling Bluetooth To enable Bluetooth, tap Bluetooth icon to enter Wireless Manager. Tap Bluetooth icon to change off to on. The Bluetooth icon changes to indicate that Bluetooth is enabled. Figure 4-2 Enable Bluetooth Bond New Device(s) The FR6070can exchange information with bonded devices. To find Bluetooth devices in the area: 1. Ensure that Bluetooth is enabled on both devices. 2.
Figure 4-3 5. Enter Bluetooth Window Tap Menu to enter Settings window. Then tap Add new device to search for Bluetooth Devices. Figure 4-4 Add new device Window 6. After the device appears, tap it and enter a passcode to establish a secure connection with it. Meanwhile enter the passcode on the target device. Figure 4-5 Discover Devices Dialog Box File Transfer Services To transfer files between the FR6070and another Bluetooth enabled device, please ensure the FR6070is discoverable and connectable.
1. Choose one file as below, tap Menu > Beam picture Menu. Figure 4-6 Select file 2. Then choose the destination device, and wait till Done is showed. Figure 4-7 Transfer file Window Bluetooth Settings Use the Bluetooth Settings window to configure the operation of the application. Tap Menu > Settings. The Bluetooth Settings window appears. Device Info Tab Use the Device Info tab to add and bond new devices. Please refer to Bond new device(s).
Figure 4-8 BTExplorer Settings - Device Info Tab 1. Before bonding a new device, make sure to turn on Bluetooth. 2. If you want other devices to find your FR6070, please tick “Make this device visible to other devices”. COM Ports Tab Use the COM Ports tab set specific outgoing ports for bonded devices. 1. Tap New Outgoing Port. Figure 4-9 2. Select the device you want to add. Then tap Next. Figure 4-10 3. Add COM Ports Select device Select a port from drop-down list. Then tap Finish.
Figure 4-11 Select a Port for device 60
Accessories Chapter 4 Accessories Introduction FR6070accessories, listed below, provide a variety of product support capabilities. • Single Slot USB/Serial Cradle - Charges the FR6070main battery and a spare battery. Synchronizes the FR6070with a host computer through a USB connection. • Four Slot Battery Charger - Charges spare standard and high capacity batteries. • Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the FR6070while on the road.
Accessories Slow Blinking Amber=Charging Solid Green=Fully Charged Fast Blinking Red=Charging Error *It is recommended that this product be charged for 24 hours before the first use to ensure that the internal battery is fully charged.
Accessories Battery Charging Indicators The Single Slot USB/Serial Cradle charges the FR6070’s main battery and a spare battery simultaneously. The FR6070’s charge LED indicates the status of the battery charging in the FR6070. See Table 1-2 on page 1-7 for charging status indications. The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 6-1 for charging status indications. The 3600 mAh battery fully charges in less than five hours.
Accessories Headset Use the headset to communicate via Voice-Over-IP (VOIP) or for audio playback and telephony applications. To connect the headset, remove the plug from the headset jack at the top of the FR6070and insert the headset connector. Contact a Motorola representative for compatible headsets. For best performance, Motorola recommends a 2.5mm jack headset, p/n 50-11300-050R. Figure 6-5 Headset Connection Cables This section describes how to set up and use the cables.
Accessories supply. • Synchronize information between the FR6070and a host computer. With customized or third party software, it can also synchronize the FR6070with corporate databases. • Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer. For communication setup procedures, refer to the FR6070Integrator Guide. Dedicated printer cables provide communication with a printer.
Chapter 5 Maintenance&Troubleshooting Introduction This chapter includes instructions on cleaning and storing the FR6070, and provides troubleshooting solutions for potential problems during FR6070operation. Maintaining the FR6070 For trouble-free service, observe the following tips when using the FR6070: • Do not scratch the screen of the FR6070. When working with the FR6070, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
Maintenance & Troubleshooting • A screen protector is applied to the FR6070. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation.
Maintenance & Troubleshooting Cleaning Always wear eye protection. CAUTION Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Maintenance & Troubleshooting 8. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. 9. Inspect the area for any grease or dirt, repeat if required. Cleaning Cradle Connectors To clean the connectors on a cradle: 1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 3.
Maintenance & Troubleshooting Troubleshooting FR6070 Table 7-1 Troubleshooting the FR6070 Problem FR6070does not turn on. Rechargeable lithium-ion battery did not charge. Cause Solution Lithium-ion battery not charged. Charge or replace the lithium-ion battery in the FR6070. Lithium-ion battery not installed properly. Install the battery properly. See Installing the Main Battery on page 1-6. System crash. Perform a warm boot. If the FR6070still does not turn on, perform a cold boot.
Maintenance & Troubleshooting Table 7-1 Troubleshooting the FR6070(Continued) Problem FR6070shuts off. Cause Solution FR6070is inactive. The FR6070turns off after a period of inactivity. If the FR6070is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the FR6070is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes. Check the Power window by selecting Start > Settings > System tab and tapping the Power icon.
Maintenance & Troubleshooting Table 7-1 Troubleshooting the FR6070(Continued) Problem The FR6070does not accept scan input. Cause Solution Scanning application is not loaded. Load a scanning application on the FR6070. See the system administrator. Unreadable bar code. Ensure the symbol is not defaced. Distance between exit window and bar code is incorrect. Place the FR6070within proper scanning range. FR6070is not programmedfor the bar code.
Maintenance & Troubleshooting Single Slot USB/Serial Cradle Table 7-3 Troubleshooting the Single Slot USB/Serial Cradle Symptom LEDs do not light when FR6070or spare battery is inserted. Possible Cause Action Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. FR6070is not seated firmly in the cradle Spare battery is not seated firmly in the cradle. Remove and re-insert the FR6070into the cradle, ensuring it is firmly seated.
Maintenance & Troubleshooting Table 7-3 Troubleshooting the Single Slot USB/Serial Cradle (Continued) Symptom FR6070battery is not charging. Spare battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action FR6070was removed from cradle or cradle was unplugged from AC power too soon. Ensure cradle is receiving power. Ensure FR6070is seated correctly. Confirm main battery is charging under Start > Settings > System > Power.