Sutro Owner’s Manual | 1 LOVE YOUR POOL (OR SPA) AGAIN WITH SUTRO™
TABLE OF CONTENTS QUICK START In the Box Hardware Setup Download App 3 4 5 TROUBLESHOOTING / TECHNICAL SUPPORT 6 RETURN POLICY 7 WARRANTY INFORMATION 7 WARNINGS LEGAL / REGULATORY 8 10 EULA 12 CONTACT US 20
Sutro Owner’s Manual | 3 IN THE BOX 1x SUTRO TEST CARTRIDGE 1x SUTRO HUB + CHARGER 2x RECHARGABLE BATTERIES 1X OWNER'S MANUAL 1x POWER ADAPTOR 1x SUTRO SMART MONITOR
Quick Start HARDWARE SETUP 1. Plug in the Sutro Hub + Charger inside near wall adjacent to pool and in range of Wi-Fi router. 2.
Sutro Owner’s Manual | 5 DOWNLOAD APP Download the Sutro App Find the Sutro App in the App Store or Google Play and download it to start the setup or go to mysutro.com/app on your iPhone or Android.
Product and Services Support TROUBLESHOOTING / TECHNICAL SUPPORT Having trouble? For technical support visit www.mysutro.
Sutro Owner’s Manual | 7 RETURN POLICY To return your Sutro Smart Monitor and/or Sutro Hub + Charger please contact customer support by visiting www.mysutro.com/support or by scanning the QR code below. WARRANTY INFORMATION The device warranty protects against manufacturing defects or damage from normal use for one (1) year from date of purchase. To report a defect, please contact customer support by visiting www.mysutro.
Warnings WARNINGS DANGER CORROSIVE Causes burns; causes eye damage; irritating to skin and eyes; harmful if swallowed. Do not open individual syringes; follow all manufacturer's instructions; handle with care; wash hands after handling. FIRST AID EYE OR SKIN: Flush with water, rinse continuously for 15 minutes; remove contact lenses, if present and easy to do; remove contaminated clothing and wash before reuse.
Sutro Owner’s Manual | 9 Retraction The device must be put into service mode in order to change the cartridge or battery. Do not open the device until the notification that the device is ready for service is sent by the app. Lid Closure User must hear the click when the lid is closed. The device can sense when the lid is closed and the user will receive a notification in the app that the monitor is closed. The user must wait until the app notification is received before placing the monitor into the water.
Legal / Regulatory LEGAL / REGULATORY Model: SSM-1 FCC ID: 2ATKG-RAD78011 IC: 25070-RAD78011 Model: SHC-1 FCC ID: 2ATKG-RAD78235 IC: 25070-RAD78235 Manufacturer Address: Sutro Connect Inc. 181 2nd St. San Francisco, CA 94105 1-415-299-8082 | hello@mysutro.com | mysutro.com Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Sutro Owner’s Manual | 11 FCC Supplier’s Declaration of Conformity Sutro Connect Inc. 181 2nd St. San Francisco, CA 94105 Sutro Smart Monitor Brand name: SUTRO Model number: SSM-1, SHC-1 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
EULA EULA By using the software ("Product Software") that is embedded on the Sutro product ("Product"), you agree to the terms of this End User License Agreement ("EULA") between you and Sutro, Inc. ("Sutro" or "we"). IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MAY NOT USE THE PRODUCT SOFTWARE AND YOU MAY CHOOSE TO PROMPTLY RETURN THE PRODUCT FOR A REFUND OF THE PRODUCT PURCHASE PRICE BY CONTACTING SUTRO AT THE ADDRESS BELOW. Your use of (a) the website located at www.MySutro.
Sutro Owner’s Manual | 13 AS DESCRIBED BELOW, YOU ARE CONSENTING TO AUTOMATIC SOFTWARE UPDATES OF THE PRODUCT SOFTWARE. IF YOU DO NOT AGREE, YOU SHOULD NOT USE THE PRODUCT SOFTWARE. AS DESCRIBED BELOW, SECTION 9 DESCRIBES IMPORTANT LIMITATIONS OF THE PRODUCT SOFTWARE AND RELATED SERVICES, ESPECIALLY IN CONNECTION WITH LIFE SAFETY AND CRITICAL USES. PLEASE READ THESE DISCLOSURES CAREFULLY, AS YOU ARE ACKNOWLEDGING THEM AND ACCEPTING THEM. 1.
EULA 3. Automatic Software Updates Sutro may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Product Software and related services ("Updates"). These may be automatically installed without providing any additional notice or receiving any additional consent. You consent to this automatic update. If you do not want such Updates, your remedy is to stop using the Product.
Sutro Owner’s Manual | 15 Source Software. If required by any license for particular Open Source Software used by Sutro in the Product, Sutro will make such Open Source Software, and Sutro’s modifications to that Open Source Software, available by written request to Sutro at the email or mailing address listed below. 6.
EULA 8. Limitation of Liability Nothing in this EULA and in particular within this "Limitation of Liability" clause shall attempt to exclude liability that cannot be excluded under applicable law.
Sutro Owner’s Manual | 17 Unless explicitly promising a "guarantee," Sutro does not guarantee or promise any specific level of benefits from the use of the Product or Product Software or any feature of them. Actual benefits vary with factors beyond Sutro’s control or knowledge. From time to time, Sutro may use the Product Software to provide you with information and suggestions.
EULA You shall not use any Confidential Information other than in the course of the activities permitted hereunder. You shall notify Sutro in writing immediately upon discovery of any unauthorized use or disclosure of Confidential Information or any other breach of this EULA, and will cooperate with Sutro in every reasonable way to regain possession of Confidential Information and prevent any further unauthorized use.
Sutro Owner’s Manual | 19 13. Governing Law; Venue The courts in some countries will not apply California law to some types of disputes. If you reside in one of those countries, then where California law is excluded from applying, your country’s laws will apply to such disputes related to these terms.
EULA 18. General The Product Software is deemed irrevocably accepted upon your use of the Product Software or Product. Sutro will have no responsibility to provide maintenance or support services with respect to the Product Software. The parties are independent contractors.
