Installation Manual

SC-FLARE3US / SC-FLARE3CA rev1 2.2.2018
SureCall Flare
™
3.0
48346 Milmont Dr, Fremont, CA 94538 USA | +1-888.365.6283 | [e-mail] | www.surecall.com
Using your phone, identify the outside location with the strongest signal. This is generally found on the side facing
your nearest cell tower and as high as possible. Capturing the strongest possible signal with your outside antenna
will provide the best resulting coverage.
Bars are not always a reliable measure of signal. The best way to conrm signal coverage is the ability to place
and hold a call. Putting your phone in Field Test mode will also indicate what level of decibels (dB) your phone
is receiving. For dB measurements, use the methods below. Note that dB measurements appear as a negative
where a number closer to 0 indicates better signal (-120 dB indicates no service, while -50 dB would be
considered excellent signal).
Apple iPhones: Dial *3001#12345#* and press Call. A dB number will appear in the top-left corner.
Android devices: download the app “Network Signal Info” in the Google Play store.
2.
INSTALL THE OUTSIDE ANTENNA
4.
CONNECT TO POWER
Best Antenna SeparationBest Antenna Separation
Booster
Power Supply
Cable
Outside Antenna
Have questions?
We have answers! Please reach out to our US-based support team:
Call: 1-888-365-6283
Email: [e-mail]
Or, visit: www.surecall.com/support
To download the full product manual, view tips and tricks or contact our support team
If you Want to Improve Coverage
• Identify a location outside that receives a stronger signal and move the outside antenna to that location
(higher is usually better).
• Increase the distance between the booster and outside antenna.
• Optimize the angle of your outside antenna by testing at small incremental rotations.
• See more tips and tricks or contact us at www.SureCall.com/support
1.
FIND OUTSIDE LOCATION WITH STRONGEST SIGNAL
© 2018. All Rights Reserved
Quick Setup Guide
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least 20
cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may operate in a xed location only, for in-building use.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3-Year Warranty
Thank you for your SureCall purchase. Please take the time to register your new product at
www.surecall.com/activate (US) or www.surecall.com/CA/activate (Canada)
SureCall warranties its products for three years from the date of purchase against defects in workmanship and/or
materials.
Products returned by customers must be in their original, un-modied condition, shipped at the customer’s expense
in the original or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise
Authorization (RMA) number printed clearly on the outside of the shipping container. RMA numbers are obtained by
contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse,
neglect, or mishandling that alters or damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the Flare 3.0 full user manual, available online.
3.
PLACE THE BOOSTER
Cable to outside
antenna
Power supply
cable
Before installation, ensure there will be adequate separation between the planned locations of the outside
antenna and booster (at least 25 ft.).
Once you have located the area of strongest signal, mount the antenna to a pole or pipe (not included) at the
highest possible elevation. The directional Yagi antenna works best when facing the direction of your carrier’s
cellular tower. To nd the location of your carrier’s closest cell tower go to www.cellreception.com.
To install the outside antenna, assemble the u-bolt, bracket, nuts and washers as shown in the illustration.
Keep the connections loose enough to allow
the antenna to rotate until the optimum direc-
tion is found.
Note: The outside antenna may be installed
on a variety of surfaces. Ensure that the
mounting area has at least a 24-inch radius
clear of obstructions and other radiating ele-
ments and orient the antenna with the drip
hole at the bottom.
Once the outside antenna is secured,
connect one end of the provided 50 ft.
coax cable to the antenna and tighten the
connection.
Place the Flare 3.0 signal booster in a central location where cellular reception is needed, at least 25 feet
from the outside antenna and close to an AC outlet. When placing the booster, note that further separation
between the booster and outside antenna will increase booster performance.
Route the cable from the outside antenna to the booster location and tighten the connection.
Once the booster and the outside antenna are connected, connect the power cord to the Flare 3.0 booster
and plug into a 110V AC power outlet.
Place a call in the room where the booster is located to conrm that your phone is receiving a boosted signal.
Minimum 25 ft. separation
Bracket Hardware
U-Bolt and
Bracket
Drip Hole
Cable
Pole not
provided
L-Bracket
Antenna Assembly
LED Indicators
LED
Position
LED
Color
LED
Condition
Indication
Left Yellow Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation.
Right Yellow Flashing Automatic Gain Control (AGC) is preventing oscillation.
If this happens: Increase separation between outside antenna and booster to
optimize performance.
Left Red Flashing The booster is receiving too strong of a signal which could cause the booster to
automatically shut down.
If this happens: Relocate the outside antenna to a location where the signal is
weaker. If using a Yagi outside antenna, turn in small increments away from cell
tower until Red ashing stops.
Right Red &
Yellow
Alternately
Flashing
Booster has shut down to prevent oscillation.
If this happens: Increased separation between the outside antenna and Flare 3.0
booster is required to continue operation.
Left LED Right LED
Power LED
Troubleshooting
Problem Resolution
Signal booster has
no power
Connect the power supply to an alternate power source.
Verify that the power source is not controlled by a switch that has removed power from the
outlet.
If the POWER LED () on the signal booster is OFF, contact tech support at:
1-888-365-6283 or [e-mail]
After completing
installation, indoor
signal coverage has
not improved
(1) Verify that all cable connections are tightly tted. (2) Try further separating the booster
and antenna. (3) Verify that there is usable signal where the outside antenna is placed.
 Remember: Bars are not always a reliable measure of signal. The best way to
conrm signal coverage is the ability to place and hold a call.
Specications
Flare 3.0 (U.S.) ; Flare 3.0 CA (Canada)
Uplink Frequency Range (MHz): 698-716 / 776
- 787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)
Downlink Frequency Range (MHz): 728-746 / 746 - 757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)
Maximum Gain: 72 dB
Supported Standards: CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
Impedance: 75Ω / 50 Ω
Noise Figure: 7 dB
AC Input: Input: AC 110 – 240 V, 60 Hz ; Output: DC 5V / 3A
Maximum Output Power: 1 Watt EIRP
Cable: RG6
RF Connectors: Donor port: F Female, Server port: Integral
Power Consumption: <12W
Certications FCC ID: RSNFLARE-3 ; IC : 7784A-FLARE3