EZ Call ™ Home Signal Booster Kit User Guide
Thank you for your purchase of the EZ Call. With this easy set-up guide, this booster can be installed in as little as 10 minutes, so you can enjoy a reliable consistent cellular connection. SureCall’s EZ Call was specifically designed to eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in homes and offices. EZ Call is a cellular booster that enhances voice and text signal.
Table of Contents Table of Contents How it works ............................................................................................................................ 4 Package Contents........................................................................................................................ 5 Before Installation ....................................................................................................................... 6 Installation Overview................................
How It Works SureCall’s EZ Call is a high-quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage. How it works 1. An antenna built into the back of the booster communicates with the cell tower while it sits in your window. 2. The booster amplifies the existing cell signal and sends it to the tabletop antenna. 3. The tabletop antenna rebroadcasts the signal indoors to all mobile devices within range. 4.
Package Contents PACKAGE CONTENTS 1. Unpack all package contents. For missing or damaged items, contact your reseller. 2. Turn over the signal booster and record the model and serial number for reference: Serial #: ________________________________________________________________ Purchase Date: __________________________________________________________ 3. Keep the carton and packing material to store the product in case you need to return.
Before Installation BEFORE INSTALLATION 1. Make sure you have positioned the booster close enough to an existing electrical outlet. 2. Ensure adequate separation between the planned locations of the booster and inside antenna (at least 30 ft.). A separating wall between the booster and inside antenna is ideal. (See page 8). 3. Make sure you have sufficient cable length between the inside antenna location and booster location. The provided cable is 50 ft. Installation Overview Step 1.
Poor Good -60dB -50dB -70dB -80dB -90dB -100dB -110dB Installing Your Hardware Excellent Cell Tower • • Apple iPhones: Dial*3001# 12345#* and press Call. In the top-left corner, a number appears instead of bars. Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal strength. Search check real signal strength to find other cell signal measurement apps. • Internet: go to www.speedtest.net Step 2.
Installing Your Hardware 2. Power generated by booster 3. Reception from outside signal received and distributed by EZ Call Important: • • This antenna should not be used near open fire or flame. Storage and transportation: Store and place in non-extreme room-temperature and dry environment. Place the inside tabletop antenna in a central location where signal is needed and at least 30 ft. from the booster location.
Installing Your Hardware Step 4: Connect Power Once the booster and inside tabletop antenna are connected and in place, connect the power cord to the signal booster and plug into a power outlet. Note: If the Power LED does not turn ON or the Alert LEDs continue to flash, see ”Troubleshooting” on page 11. This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury, and void your warranty.
Troubleshooting LED INDICATORS LED Position LED Color LED Condition Indication Left Yellow Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation. Left Red Flashing The booster is receiving too strong of a signal which could cause the booster to automatically turn off. When this happens: Relocate the EZ Call to a window location where the signal is weaker. Right Red Flashing Self-oscillation has been prevented.
Troubleshooting TROUBLESHOOTING In the event you encounter a problem, follow the suggestions below to resolve the issue. To resolve issues indicated by the LEDs, refer to “LED Indicators” on page 10. Problem Resolution Signal booster has no power Connect the power supply to an alternate power source. Be sure the power source is not controlled by a switch that can remove power from the outlet. Check the green POWER LED on the signal booster. If it is OFF, return the power supply to SureCall.
Specifications following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation Cet appareillage numérique de la classe B répond a toutes les exigencies de l’interférence canadienne causant des réglements d’équipment.
Specifications Frequency (MHz) Bandwidth (MHz) Gain (dB) Meanpower (dBm) Uplink: 824-849 37.2 60.6 18.9 Uplink: 1850-1915 74.3 67.9 21.5 Downlink: 869-894 37 59.7 6.9 Downlink: 1930-1995 76.8 66 6.3 Indoor impedance: 75 Ohm Outdoor impedance: 50 Ohm Kitting Information Component Product number Gain/Loss 800 MHz 1900 MHz Outdoor Antenna* SC-500W 6 dBi 7 dBi Inside Cable* SC-RG6-50 3.75 dB 6.
Warranty WARRANTY Three-Year Product Warranty SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Warranty Limitations of Warranty, Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC.
This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
