EZ 4G ™ Home Signal Booster Kit User Guide
Thank you for your purchase of the EZ 4G. With this easy set-up guide, this booster can be installed in as little as 10 minutes, so you can enjoy a reliable consistent cellular connection. SureCall’s EZ 4G was specifically designed to eliminate frustrations over dropped calls, limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes and offices. EZ 4G is a 5-band cellular booster that enhances 2G, 3G and 4G voice and data.
Table of Contents TABLE OF CONTENTS Package Contents........................................................................................................................ 5 Before Installation ....................................................................................................................... 6 Installation Overview.................................................................................................................. 6 EZ 4G INSTALLATION......................................
How It Works SureCall’s EZ 4G is a high-quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage. How it works: 4 • An antenna built into the back of the booster communicates with the cell tower while it sits in your window. • An inside desktop antenna or optional panel antenna that communicates with your cell phone. • Signals sent from a cell tower are received by EZ 4G, amplified and then broadcast to your phone via the inside antenna.
Package Contents PACKAGE CONTENTS 1. Unpack all package contents. For missing or damaged items, contact your reseller. 2. Turn over the signal booster and record the model and serial number for reference: Serial #: ________________________________________________________________ Purchase Date: __________________________________________________________ 3. Keep the carton and packing material to store the product in case you need to return.
Before You Install BEFORE INSTALLATION 1. Make sure you have positioned the booster close enough to an existing electrical outlet. 2. Ensure adequate separation between the planned locations of the booster and inside antenna (see page 8). 3. Make sure you have sufficient cable length between the inside antenna location and booster location. Installation Overview Step 1. Find the window that has the strongest signal. Note that the EZ 4G and the desktop antenna should have a separating wall.
Poor Good -60dB -50dB -70dB -80dB -90dB -100dB -110dB Installing Your Hardware Excellent Cell Tower Step 2. Install the Signal Booster 1. Select a location close to a working AC outlet, noting that the back of the booster should be pointed in the direction of the nearest cell tower (Go to www.antennasearch.com for information.). Do not expose the signal booster to excessive heat, direct sunlight, moisture, and airtight enclosures. 2.
Installing Your Hardware 6. The signal booster turns on automatically. • • The Power LED lights up green to show that the signal booster is ready for use. The Alert LEDs flash 5 times on each band to show the band is activated. Note: If the Power LED does not turn ON or the Alert LEDs continue to flash, see ”Troubleshooting” on page 12. his booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply.
Installing Your Hardware Option B: Inside Panel Antenna Choose a location for mounting the antenna on vertical surface. Ideal height off the ground or floor should be the approximate height of your cell phone when in use. 1. Using plate, mark position of desired screw placement with pencil or marker. 2. Screw mounting plate into place with the slide panel protruding towards you. 3. Slide antenna securely onto mounting plate. Note: Be sure to provide enough separation from outside antenna.
Installing your Hardware Booster Hardware The following image shows the key hardware components on the cellular booster. Refer to this image as you install your EZ booster components. Power LED Left LED Right LED Booster Diagram 10 SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.
Troubleshooting LED INDICATORS LED Position LED Color LED Condition Indication Left Red: Flashing The booster is receiving too strong of a signal which could cause the booster to automatically turn off When this happens: Relocate the EZ 4G to a window location where the signal is weaker. Left OR Right Red Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation. Left OR Right Yellow Solid All bands are inactive. Light is off while band is active.
Troubleshooting TROUBLESHOOTING In the event you encounter a problem, follow the suggestions below to resolve the issue. To resolve issues indicated by the LEDs, refer to “LED Indicators” on page 11. Problem Resolution Signal booster has no power Verify that the power switch on the booster is turned on. Verify that the power source is not controlled by a switch that can remove power from the outlet by connecting to an alternate power source.
Specification PRODUCT SPECIFICATIONS EZ 4G Specifications Uplink Frequency Range (MHz): 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 Downlink Frequency Range (MHz): 728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155 Donor/Server Port Impedance: 50 ohm / 75 ohm Maximum Gain: Cellular: 65 dB / PCS: 72 dB / LTE(A): 63.5 dB / LTE(V): 64 dB / AWS: 71 dB Noise Figure: 7 dB VSWR: ≤2.
Warranty WARRANTY Three-Year Product Warranty SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Warranty Limitations of Warranty, Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONEMATE, INC.
This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.