Logger1000 Data Logger User Manual Logger1000-UEN-Ver11-201903
Content 1 About this Manual ................................................................... 1 1.1 Intended Use ........................................................................................................ 1 1.2 Target Group ........................................................................................................ 1 1.3 How to Use This Manual ................................................................................... 1 1.4 Symbol Explanations .....................
6.3.1 Connection to Inverter ...................................................................................... 22 6.3.2 Connection to Energy Meter ........................................................................... 26 6.3.3 Connection to Meteo Station .......................................................................... 26 7 8 6.4 Connection to Background........................................................................... 27 6.5 Connection to Power Supply......................
8.9.2 Firmware Update .................................................................................................44 8.9.3 Inverter Log ...........................................................................................................44 8.10 8.11 History Data....................................................................................................... 44 System ................................................................................................................. 45 8.11.
11.3 Contact Information........................................................................................
1 About this Manual This manual is valid for the following data loggers researched and manufactured by Sungrow Power Supply Co., Ltd. Logger1000 1.1 Intended Use This manual is intended to provide users with detailed information on the Logger1000 as well as installation, operation, and maintenance description. 1.
1 About this Manual User Manual 1.4 Symbol Explanations This manual contains important safety and operational instructions that must be accurately understood and respected during the installation and maintenance of the equipment. To ensure the optimum use of this manual, note the following explanations of the symbols used. DANGER indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury.
User Manual 1 About this Manual (2) This device must accept any interference received, including interference that may cause undesired operation. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
1 About this Manual User Manual antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
User Manual 1 About this Manual Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
2 Safety Instruction This chapter mainly introduces safety instructions that need to be respected during the operation of Logger1000. The Logger1000 has been designed and tested strictly according to international safety regulations. As electrical and electronic equipment, the Logger1000 must be installed, commissioned, operated, and maintained in strict accordance with related safety instructions.
User Manual 2 Safety Instruction During Installation The Logger1000 can only be used as described in this manual. Altering the product without authorization or using spare parts not sold or recommended by SUMGROW may lead to fire, electric shock or other damages. Disconnect all electrical connections and the upstream input switch and make sure the Logger1000 is voltage-free during installation.
3 Product Introduction 3.1 Function Description 3.1.1 Brief Product Introduction The Logger1000 is a device used for data collection, power control, and protocol conversion for inverters and other PV equipment in the PV plant. The device is also integrated with communication gateway and plant O&M function. The Logger1000 is featured as flexible networking, auxiliary maintenance, and easy operation.
Sser Malsal 3 Product Introduction 3.1.2 Networking Application As shown in the figure below, the Logger1000 can be connected to iSolarCloud via a switch. The Logger1000 can be connected to iSolarCloud via the router or connected to the iSolarCloud via the Wi-Fi.
1 Product Introduction User Manual The Logger1000 supports various communication manners such as Wi-Fi. The Logger1000 is connected to various environment sensors, energy meters, Meteo Stations, and inverters in the PV power generation system via an RS485 bus. Users can access the Web interface via mobile phone or PC, on which parameter configuration and remote on-line upgrading can be performed.
User Manual 3 Product Introduction 3.2 Appearance Views of the Logger1000 are shown in the following figure. C A D Front view Bottom view B Rear view Side view Fig. 3-1 Appearance Item Designation Description A B Indicator Vent WLAN antenna mounting hole Wiring terminal Indicate the running state of the Logger1000 - C D Refer to "Tab.
3 Product Introduction User Manual Slow flash of the communication indicator indicates data communication in process. If there has been no data communication with iSolarCloud for 10s, the indicator will keep steady on. 3.3 Dimensions Width (W) Depth (D) Height (H) Fig.
4 Installation Flow The following figure shows the overall installation flow of Logger1000. Start 1 Unpacking and Inspection 2 Installation location selection 3 Mechanical installation 4 Electrical installation 5 Check before commissioning 6 Running steps Ends Fig. 4-1 Installation flow Tab. 4-1 Description of the installation flow No.
5 Mechanical Installation 5.1 Unpacking and Inspection Check the scope of delivery for completeness according to the packing list. The following items should be included. A B F G C D E H I J Fig.
User Manual 5 Mechanical Installation 5.2 Installation Location Requirements Selecting an optimal installation location for the Logger1000 is critical to safe operation, long service life, and sound performance. Take the following requirements into account when selecting the installation location: With the ingress of protection IP 20, the Logger1000 can be installed only indoors. Ambient temperature range: -30℃ to +60℃. The relative humidity should not exceed 95%.
5 Mechanical Installation User Manual 5.3 Installation Tools Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site. Type Gener al tools Install ation tools Tool Utility knife Marker Measuring tape Protective gloves Dust mask Goggles Vacuum cleaner - Hammer drill Electric screwdriver Specification: M4 Wire stripper Wire clipper Phillips screwdriver Rubber mallet Crimping tool - 5.
User Manual 5 Mechanical Installation 5.4.1 Wall-Mounting Mount the Logger1000 onto the concrete wall or metal surface according to onsite conditions. Mount the Logger1000 onto the wall via the wall-mounting holes (as shown in the figure below) on the back of it. 83mm Mounting hole Fig. 5-2 Wall-mounting hole dimension Step 1 Select an appropriate installation surface. Step 2 Mark positions for drilling holes with a marker.
5 Mechanical Installation User Manual Operation personnel should wear goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes. Step 4 Secure the expansion bolts into the holes with a rubber mallet. If the Logger1000 is installed onto the metal surface, skip performing this step. Step 5 Fix the screw or bolt on the installation surface , where the screw protrudes from the wall surface by about 5mm.
User Manual 5 Mechanical Installation Buckle Step 1 Install and secure the guide rail at the appropriate location. Step 2 Slight press down the recessed part under the buckle of Logger1000 with a flat-head screwdriver or other similar tools to pull out the buckle outwards. Step 3 Tilt the power box and hook the buckle into the guide rail. Press down the power box until it snaps into place. 1 2 Step 4 Push the buckle of the Logger1000 upwards to clamp the guide rail.
5 Mechanical Installation User Manual 5.6 Installing Power Box Mount the power box onto the concrete wall or metal surface according to onsite conditions. Secure the power box via the buckles (as shown in the figure below) on the back of it. Buckle Step 1 Install and secure the power box guide rail at the appropriate location. Step 2 Tilt the power box and hook the buckle into the guide rail. Press down the power box until it snaps into place with an audible "Click" sound.
6 Electrical Connection 6.1 Safety Instructions Incorrect cable connection may cause device damage or even personal injury. All cables must be intact, well insulated, appropriately dimensioned, and firmly connected. 6.2 Port Introduction External wiring terminals are located at the bottom of Logger1000, and the wiring area is shown in the figure below. WLAN RST RUN + 24V OUT - DI + WLAN 24V IN - 1+ 1- AI/DI 2+ 23+ 3- 4+ 4- 1 2 DI 3 4 5 DRM R C 0V RS485 A1 B1 A2 B2 A3 B3 ETH Fig.
6 Electrical Connection Port AI/DI DI DRM 0V RS485 User Manual Function Description Grounding Compatible with AI/DI function Digital input DRM (Demand Response Modes) function Digital reference point RS485 communication port Connecting protective grounding cable Default AI input sampling: 0-10V or 4-20mA Max.
User Manual 6 Electrical Connection Step 2 Strip the cable jacket and insulation layer with a wire stripper by about 15mm and 8mm to 10mm respectively. A B A:15mm B:8mm...10mm Step 3 Connect the stripped cable to the RS485 ports of the Logger1000, as shown in the figure below. 1 3 2 4 RS485A is connected to port A while RS485B is connected to port B. The RS485 communication cable must be the shielded twisted pair with the shielding layer single-point grounded.
6 Electrical Connection User Manual Communication cable specification: Cable Type RS485 communication cable Shielded twisted pair Ethernet cable Cable connection procedure: Step 1 Lead the RS485 communication cable from the inverter to the wiring area of Logger1000. Step 2 Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead the corresponding RS485A/B signal cables out.
User Manual 6 Electrical Connection Logger1000 Lnverter Connection to multiple inverters Multiple inverters are connected to the Logger1000 in the RS485 daisy chain manner. If more than 15 inverters are connected on the RS485 bus, it is recommended to connect a 120Ω terminal resistor in parallel on the RS485A and RS485B lines at the head or tail end of the bus. ... Inverter Logger1000 Inverter Meteo station ...
6 Electrical Connection User Manual The address of each device on the RS485 bus should be within the set address range (1 to 246) of the Logger1000 without repetition. Otherwise, communication failure occurs. Serial port parameters of each device on the RS485 bus should be consistent with those of the Logger1000. The serial port parameters include baud rate, data bit, stop bit, and check bit. 6.3.
User Manual 6 Electrical Connection Logger1000 Meteo Station Connect the communication cable led from the Meteo Station to the RS485 port of the Logger1000. If multiple inverters are connected to the Logger1000 together with the Meteo Station, the Meteo Station should be connected on the very end of the daisy chain. 6.4 Connection to Background The Logger1000 can be connected to the background of the PV system via the network port, and the communication protocol is standard Modbus TCP or IEC104.
6 Electrical Connection User Manual Fig. 6-2 Connection to PV background system Default IP of the "ETH": IP12.12.12.12. 6.5 Connection to Power Supply The Logger1000 supports DC24V power supply. Prepare two-core DC cable, three-core AC cable, and grounding cable before wiring. Power cable specifications are shown in the table below. Tab.
User Manual 6 Electrical Connection DC cable Grounding cable AC cable Step 2 Insert the stripped DC cable into the "24V IN" and "24V OUT" ports of the Logger1000. Connect the DC cable led from the "24V OUT" port of the Logger1000 to other devices that need 24V DC power supply. Step 3 Connect the stripped grounding cable to the corresponding port of the Logger1000. Step 4 Connect the DC cable led from the "24V IN" port of the Logger1000 to the "DC 24V OUT" port of the power box.
6 Electrical Connection User Manual AC (100~277V) DC 24V OUT Prwer erx Logger1000 6.6 Cable Routing Requirements Cables used in the system generally include power cables and communication cables. The communication cable needs to be routed away from the power cable, and the cables need to form a right angle at the intersection. The communication cable needs to be as short as possible and keeps a distance from the power cable.
7 Commissioning 7.1 Inspection before Commissioning No. Inspection item Result 1 All cables are intact, well-insulated, and appropriately dimensioned □ 2 All cables are connected correctly and firmly □ 3 The polarity of the power supply cable is correct. The grounding cable is reliably grounded □ 7.2 Commissioning Steps Tab. 7-1 Commissioning Steps No. Step Result 1 Inspection before commissioning □ 2 Power on the Logger1000.
7 Commissioning No. 8 9 10 11 User Manual Step The router starts the DHCP service, and the Logger1000 uses the DHCP function to automatically obtain an IP address.。 Set the iSolarCloud address if data needs to be uploaded to cloud server. The default iSolarCloud station is "China Station". Users in mainland China access the "China Station", users in Europe access the "Europe Station", and users in other regions access the "International station".
8 Web Interface 8.1 Running Requirements Item Parameter Browser Min. resolution IE11 or later, Chrome65 or later, and Safari11 or later 1024*768 8.2 Preparation before Ethernet Login The IP address of the PC connected to the Logger1000 is the same as that of the Logger1000. The IP address is 12.12.12.X. For example, the IP address of the PC may set to 12.12.12.125, and the subnet mask is 255.255.255.0. Connect the PC to the ETH port of the Logger1000, and the IP address of the ETH port is 12.12.12.
8 Web Interface User Manual Step 3 Click the button "Login" in the upper right corner, enter the default password "pw1111", and click "Login", to enter the O&M user interface. User types include "general user" and "O&M user". The general user can view basic information, real-time fault, and device monitoring information of the Logger1000.
User Manual 8 Web Interface 8.4 Web Main Interface When the "O&M user" logs into the Web for the first time, the "Help" window pops up. Follow the prompts to perform operations such as time synchronization, device connection, and forwarding configuration.
8 Web Interface User Manual 8.5 Web Menu The Web has seven main function modules: "Overview", "Device monitoring", "Device", "Power Control", "History Data", "System", and "About".
User Manual 8 Web Interface After all devices have been added, configure the forwarding service of the Logger1000, to ensure that the Logger1000 can forward the data to upstream devices. Refer to the chapter "8.9.1 Device List". Step 5 Add the device. Refer to the chapter "8.9.1 Device List". Step 6 Configure forwarding service. After all devices have been added, configure the forwarding service of the Logger1000, to ensure that the Logger1000 can forward the data to upstream devices.
8 Web Interface User Manual PV-plant value Information such as today yield, total yield, real-time active power, and number of offline devices can be viewed. Click the button "Exp." To view more information. Inverter real-time values Information on the inverter such as state, daily yield, active power, and reactive can be viewed. 8.7.2 Current Alarms Click "Overview" -> "Current alarms" to view the device fault information.
User Manual Click the button 8 Web Interface to select the device type. On this interface, information such as power generation, device state, and active power can be viewed. 8.8.2 DC Data Click "Device Monitoring" -> "DC data" to view the corresponding information. On this interface, voltage and current information of multiple inputs of MPPTs and strings can be viewed. 8.8.
8 Web Interface User Manual Initial parameters can be set in two manners: single setting and batch setting. Single setting: select the desired country (region) and grid type, and click "Setting" to set initial parameters for the single device. Batch setting: select the desired country (region) and grid type, and click "Configure synchronization". Select the desired devices in the pop-up device list, and click "Save" to achieve batch setting. 8.8.
User Manual 8 Web Interface Select "Read-back", set register address, register number, and address type, and click the button "Read-back", to read the current value of the device. Select "Setting", set register address, data type, and set value, and click the button "Save", to set device parameters. 8.8.6 Device Instruction Click "Device monitoring" -> "Device instruction" to enter the corresponding interface. On this interface, users can start/stop the device or restore factory setting. 8.8.
8 Web Interface User Manual Parameter information such as device S/N, device model, and rated active power can be viewed. 8.9 Device Maintenance 8.9.1 Device List Click "Device" -> "Device list" to enter the corresponding interface. The function module "Device list" is used for managing devices connected to the Logger1000 and configuring addresses for these devices. Devices can be automatically searched and added.
User Manual 8 Web Interface Export Click the button to export the searched device list. Import After the device list is exported, the user can modify device addresses and device names in batch. Click the button Web. to import the modified device list to the Only the address of SUNGROW residential inverter or string inverter can be modified. Add device Click "Add device", select a device type in the pop-up window, and fill in the information required.
8 Web Interface User Manual The "Device Name" is named in the form device model (port number-communication address). Take SG36KTL-M(COM1-7) as an example. SG36KTL-M is device type, COM1 is the communication port, and 7 is the communication address. Delete device After a device is deleted on site, the user can delete the device from the device list, to keep device consistency. Select the device to be deleted, click the button "Delete", and click "Confirm" in the pop-up window, to delete the device. 8.9.
User Manual 8 Web Interface On this interface, operation logs of different users can be viewed. 8.11 System 8.11.1 Running Information Click "System" -> "Run-info" to enter the corresponding interface. Information such as wireless signal strength, WiFi AP IP, AI voltage, DI status can be viewed. 8.11.2 System Maintenance Click "System" -> "System maintenance" to enter the corresponding interface.
8 Web Interface User Manual System upgrade Users can upgrade Logger1000 on the Web interface. Click "System upgrade", select the upgrade file, and click "Upgrade". The upgrade file should be in the ".zip" format. Log export Click the button "Log export", select the type of logs to be exported, and click "Confirm". Rebooting Click "Rebooting" to enter the corresponding interface. A warning window will pop up, and click "Confirm" to continue the rebooting operation.
User Manual 8 Web Interface This operation will clear all data of the system. 8.11.3 Remote Maintenance Click "System" -> "Remote maintenance" to enter the corresponding interface. Tab. 8-1 Parameter description Remote maintenance switch state Description Not allow for remote maintenance on the Logger1000 Allow for remote maintenance on the Logger1000 Disabled Enable In case the remote maintenance switch is in the "Enable" state, the remote service address needs to be set.
8 Web Interface User Manual Click "Export" to export the message. 8.11.5 System Time Click the "System time" to check whether the current system time is correct, synchronize the system time, and enable/disable "Inverter timing". Click "System" -> "System time" to enter the corresponding interface. Method of setting system time: 1. When the option "Inverter timing" is selected, device time will be synchronized with the time of Logger1000. 2.
User Manual 8 Web Interface The first time the Logger1000 is used, the system time must be configured. After the Logger1000 is powered off for more than 24 hours, if there is no online clock source, you need to manually modify the system time. 8.11.6 Forwarding Configuration The Logger1000 supports data forwarding to the background, before which forwarding service configuration needs to be performed.
8 Web Interface User Manual The local port is 2404. White list setting When the option "Enable the white list or not" is not selected, and the default IP address is "0.0.0.0", any background devices with valid IP address can access the Logger1000. When the option "Enable the white list or not" is selected, and specified IP address is entered, only the device with the specified IP address can access the Logger1000.
User Manual 8 Web Interface Parameter Value Description Data Type Data ID - Data type Data type Data is uploaded to the background via the IEC104 communication protocol Data is not uploaded to the background Negate, 0 is 1, and 1 is 0, available for telesignalling only No negate, 0 is 0 and 1 is 1 Coefficient, available for telemetry, remote pulse, and remote regulating only Unit, available for telemetry, remote pulse, and remote regulating only NA indicates no unit Data name in multiple languages Y
8 Web Interface User Manual exported excel. The device type in the sheet "Device List" should be keep consistent with the that in the device sheet. Configuration tool export Step 1 After editing the IEC104 forwarding point table, click "Export" -> "IEC104 CFG", so that a prompt window pops up, and then convert the excel file into xml file. The xml file and the excel file are at the same path.
User Manual 8 Web Interface 8.11.7 Interface Set ports of the Logger1000 on the interface. RS485 Click "System" -> "Interface" -> "RS485" to enter the corresponding interface. The RS485 port data includes serial port, baud rate, parity bit, and stop bit.
8 Web Interface User Manual Ethernet and the WiFi STA are at different network segment. Otherwise, it is probably that neither of the two networks is available. WiFi Perform WiFi setting on this interface. Click "System" -> "Interface" -> "WiFi" to enter the corresponding interface. WiFi STA client WiFi STA refers to a case in which the Logger1000 connect to another hotspot or router via the WiFi function.
User Manual 8 Web Interface DI Click "System" -> "Interface" -> "DI" to enter the corresponding interface. 8.12 About Click "About" to view the firmware information of the Logger1000. Click "About" and then the following interface pops up.
9 Grid Dispatching Function Only installation personnel with some communication knowledge can perform operations described in this chapter. 9.1 Function Description The Logger1000 not only serves as a communication management device of single PV array/plant, but also has the power regulation function. Multiple regulation manners can meet different regulation requirements.
User Manual 9 Grid Dispatching Function The corresponding power dispatching function is available only when the inverter supports active power control, power factor control, and reactive power regulation! For details, refer to the inverter user manual or consult the local retailer. 9.2 Interface Description The Logger1000 is equipped with digital control interfaces and analog control interfaces for receiving digital instructions and analog instructions sent by the grid dispatching center. 9.2.
9 Grid Dispatching Function User Manual Logger1000 0V Wireless receiver controller l K1 2 K2 3 K3 4 K4 5 K5 In Germany and some other European countries, the grid company uses the Ripple Control Receiver to convert the grid dispatching signal and send it in a dry contact manner, In this case, the plant needs to receive the grid dispatching signal in the dry contact communication manner.
User Manual 9 Grid Dispatching Function Logger1000 Ripple Control Receiver 1+ DI 1+ 1- DI 1- 2+ DI 2+ 2- DI 2- 3+ DI 3+ 3- DI 3- 4+ DI 4+ 4- DI 4- DI 24 OUT24 OUT+ 9.2.2 Analog Control Interface The analog control interfaces are at the bottom of the Logger1000, and a sum of 4 analog input ports are provided, as shown in the figure below. 1+ 1- AI/DI 2+ 23+ 3- 4+ 4- Tab.
9 Grid Dispatching Function User Manual Logger1000 2 DRED S5 S1 3 S6 S2 4 S7 S3 S8 S4 5 R 15K C The DRM interface requires that the inverter can be connected to the DRED via the corresponding wiring terminal or RJ45 connector. 9.3 Power Control Power regulation includes active power control and reactive power regulation. 9.3.1 Active Power Disable Click "Power control" -> "Active power" to enter the active power interface.
User Manual 9 Grid Dispatching Function Control method includes "Open loop control" and "Closed-loop control". Control cycle: 1~60s Local power control If the Logger1000 is disconnected from the energy meter, set the active control mode to "Local power control". Control method includes "Open loop control" and "Closed-loop control".
9 Grid Dispatching Function User Manual Delete local power control manner Select a local control manner that needs to be deleted, and click "Clear data". AI control Set the active control mode to "Analog input". Control method includes "Open loop control" and "Closed-loop control". AI channel can be set to any one of AI1~AI4. Q-Method includes "kW" and "%". Fill in "Min. (%)", "Max. (%)", and "Step (%)".
User Manual 9 Grid Dispatching Function Digital input Set the active control mode to "Digital input". Control method includes "Open loop control" and "Closed-loop control". Q-Method includes "kW" and "%". Add digital input manner Tick the checkbox, select the desired DI channel, fill in the "Percentage", and click "Save". Delete digital input manner Select a digital input manner that needs to be deleted, and click "Clear data". DRM mode Set the active control mode to "DRM mode". 9.3.
9 Grid Dispatching Function User Manual Disable If the grid company does not need the power plant to adjust the voltage at the grid-connection point, and the inverter does not need to cooperate with the grid for reactive power compensation, the inverter can keep operating in the pure active power output state, and the operator can set the "Reactive control mode" to "Disable" to forbid reactive power derating. Remote power control Set the "Reactive control mode" to "Remote power control".
User Manual 9 Grid Dispatching Function Control method includes "Open loop control" and "Closed-loop control". Open loop control: At the start time, the locally configured active instruction is converted into the reactive value (in percentage) and sent to the power output port of the inverter, thereby implementing reactive power control. Closed-loop control: At the start time, the locally configured reactive instruction is used as the target value.
9 Grid Dispatching Function User Manual Digital input Set the reactive control mode to "Digital input". Control method includes "Open loop control" and "Closed-loop control". Q-Method is "%". Add digital input manner Tick the checkbox, select the desired DI channel, fill in the "Percentage ", and click "Save". Delete digital input manner Select a digital input manner that needs to be deleted, and click "Clear data". 9.3.
10 Device Maintenance Due to the effect of ambient temperature, humidity, dust and vibration, the inner components of the Logger1000 will be aging and worn out. To ensure the system safety and maintain the efficiency of the Logger1000, it is necessary to carry out routine and periodic maintenance. All measures, which can help the Logger1000 to keep good working conditions, are within the maintenance scope. 10.1 Safety Instructions 10.1.
10 Device Maintenance 10.2 User Manual Maintenance Recommended routine maintenance work is shown in the following table. Item Method Working environment Hardware maintenance System cleaning Terminal and cable connection Software maintenance 10.3 Check to make sure there is no strong EMC interference device around the Logger1000 Check to make sure there is no hot source around the Logger1000.
User Manual Fault Power-on fault Cannot find any device 10 Device Maintenance Cause Corrective measures 1. The power supply terminal of the Logger1000 has no power connection 2. Power source failure 3. Logger1000 fault 1. The RS485 port is not connected to any devices or the connection cable is loose or connected reversely. 2. The RS485 communication parameters are set incorrectly. 3. The devices that do not support automatic search are not manually added, such as Meteo Station and energy meter. 4.
11 Appendix 11.1 Technical Data Communication Max. number of devices 30 at most Communication ports RS485 interface Ethernet Digital input 3 1 x RJ45, 10/100/1000Mbps 5, Max. 24VDC Analog input 4, support 4～20mA or 0～10VDC Wireless Communication WiFi communication 802.11 b/g/n/ac; HT20/40/80MHz; 2.4GHz/5GHz Power Supply DC input DC output Power consumption 24VDC, max. current: 1.2A 24VDC, 0.
User Manual 11 Appendix SUNGROW shall hold no liability if otherwise. Conditions The replaced failure product needs to be disposed of by SUNGROW. The client needs to reserve enough troubleshooting time for SUNGROW. Exclusion of Liability The following cases shall void the warranty claims of SUNGROW.
11 Appendix 11.3 User Manual Contact Information Should you have any question about this product, please contact us. We need the following information to provide you the best assistance: Type of the device Serial number of the device Fault code/name Brief description of the problem China (HQ) Australia Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd. Hefei Sydney +86 551 65327834 +61 2 9922 1522 service@sungrowpower.com service@sungrowpower.com.
User Manual 11 Appendix Japan Korea Sungrow Japan K.K. Sungrow Power Korea Limited Tokyo Seoul + 81 3 6262 9917 +82 70 7719 1889 japanservice@jp.sungrowpower.com service@kr.sungrowpower.com Malaysia Philippines Sungrow SEA Sungrow Power Supply Co., Ltd Selangor Darul Ehsan Mandaluyong City +60 19 897 3360 +63 9173022769 service@my.sungrowpower.com service@ph.sungrowpower.com Thailand Spain Sungrow Thailand Co., Ltd. Sungrow Ibérica S.L.U. Bangkok Navarra +66 891246053 service@th.
11 Appendix Vietnam Sungrow Vietnam Hanoi +84 918 402 140 service@vn.sungrowpower.
