Important Instructions & Information Important Instructions & Information This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If you have any problems setting up or using your Suncorp WDCT Color Display WDCT45-AS telephone, contact the Help line at 86-755-2573-3333.
Important Instructions & Information Important Safety Instructions To reduce the risk of fire. Electric shock, and injury to persons when using your telephone equipment, basic safety precautions should always be followed which includes the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read and understand all instructions. Follow all warnings and instructions marked on the product Unplug the equipment from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Important Instructions & Information Battery Safety Instruction CAUTION: To reduce the risk of fire or personal injury, read and follow these instructions: 1. Use only the following type and size handset batteries: DC 1.2V, 750 mAh, Ni-MH (Nickel Metal Hydride), AAA size batteries (2 each). 2. When inserting the batteries into the product, the proper polarity or direction must be observed. Reverse insertion of the batteries can cause charging that may result in leakage or explosion. 3.
Important Instructions & Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switch Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by Administrative Council for Terminal Attachments (ACTA). 1.
Important Instructions & Information 7 Interference Information Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC rules and regulations.
In This Guide Important Instructions & Information ________________ 3 Getting Started _________________________________ 11 Location .........................................................................11 Setting up .......................................................................12 Range indicator ..............................................................13 Setting the Date and Time .............................................13 Getting To Know the WDCT45-AS_________________ 15 Handset ...
In This Guide View Details ..................................................................27 Delete an Entry ..............................................................27 Call Features ___________________________________ 28 Managing Your Calls.....................................................28 Caller-ID ........................................................................28 Caller-ID With Call Waiting..........................................29 Call Waiting Deluxe ..............................
In This Guide Another Way To Access The Call Lists ........................44 Dial A Selected Entry ....................................................44 Call Lists Options ..........................................................44 Delete Calls Lists ...........................................................45 Time Settings __________________________________ 46 Setting the Date and Time .............................................46 Format Time (12 hr or 24 hr)......................................
Getting Started 11 Getting Started WARNING Do not place your WDCT45-AS Location in the bathroom or other You need to place your WDCT45-AS within 6 humid areas. feet of the AC power outlet and telephone socket so that the cables will reach. Make sure it is at least 3 feet away from other electrical appliances to avoid interference issues. Make sure it is at least 3 feet away from metal appliances to avoid interference issues. Your WDCT45-AS works by sending radio signals between the handset and base.
Getting Started Range indicator The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base. The display shows Base and the number of the base last used. Setting the Date and Time If you have subscribed to the Caller-ID service, the time and date will be set automatically when you receive your first call. You can also set the time Manually, see page 46.
Getting Started Your Suncorp WDCT Color Display WDCT45-AS is now ready for use. If you have purchased additional handsets: Ensure the charger is connected to the AC power outlet at all times. On each charger: 1. Connect the mains power adaptor to the charger and switch on. On each additional handset: 2. Insert the 2 x AAA NiMH batteries supplied into the handset, paying attention to the polarity of each (See page . Slide the battery compartment cover into place. 3.
Getting To Know The WDCT45-AS Navigating the menu The up/down, left/right Navigation keys are location on the big dial button in the center of the handset. Option select buttons are located to the sides of the Navigation keys: You select the option displayed by pressing the Option button underneath it. For example, select Names by pressing the option button below it. Your WDCT45-AS has a menu system which is easy to use. Each menu leads to a list of options.
Getting To Know The WDCT45-AS Menu map: These are the options under each menu heading.
Using The WDCT45-AS Simple and easy. Make a call Press then dial the number you want. Preparatory dialing Enter the number first. If you make a mistake, press Clear to delete. Press dial. Select the option displayed by pressing the button underneath it. For example, select Names by pressing the option button below it. to Call timer The display shows the duration of the current call. After you hang up, the total call time is shown briefly. End a call Press base.
Using The WDCT45-AS 21 Receiving Calls To answer a call, press . If auto talk (answer) is enabled (default, see page 39) and the handset is on the base, simply lift it up and speak. Providing you have subscribed to your network’s Caller-ID service, the caller’s number and name is displayed after the first ring. Speakerphone Speakerphone lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to listen to both sides of your conversation.
Using The WDCT45-AS Answer a call in speakerphone When the phone rings: Press (i.e., press 2 times for speakerphone mode). The call comes through the handset loudspeaker. If you want to switch the call to the earpiece, press . If auto talk (answer) is enabled (default, see page 39) and the handset is on the base, simply lift it up and then press the speakerphone.. to enable Redial You can redial up to 20 of the last numbers called.
Using The WDCT45-AS 23 Mute During a call, you can talk to someone nearby without your caller hearing you. 1. During the call, press Mute. The display shows Mute On. When Mute On is active, your caller cannot hear you. 2. Press Off to return to your caller. Paging You can use the button on the base to alert handset users or to locate a missing handset. 1. Press Paging calls from the base cannot be answered by a handset. on the base. The handset(s) ring. The display shows Paging. 2.
Using The WDCT45-AS Intercom Calls If you have two or more handsets registered to your base, you can make intercom calls. Two handsets can be holding an intercom call while a third is making a regular telephone call. Call Another Handset 1. Press then the handset number you want (1-4). 2. Press to end the intercom call. 3-Way Conversations You can put an external caller on hold, Intercom to another handset, then hold a call between all parties. 1.
Using The WDCT45-AS Transfer a Call You can transfer a caller (for a regular telephone call) to another handset. During the call: 1. Press . Your caller is put on hold. 2. Enter the handset number you want to transfer the call to (1-4). 3. When the other handset answers you can tell them they have a call, then press . The call is then transferred. If the other handset does not answer or you decide not to transfer the call, press to talk to your caller.
WDCT45-AS Phonebook If you subscribe to the CallerID service, and want the names in your Phonebook displayed instead of the phone number and name received by Caller-ID, you must store the telephone number exactly as received by Caller-ID (i.e., including the area code if received by Caller-ID). Writing tips Entering names Use the keypad letters to enter names. For example, to store TOM: once to 1. Press enter T. 2. Press three times to enter O. 3. Press enter M.
Using The WDCT45-AS Transfer a Call You can transfer a caller (for a regular telephone call) to another handset. During the call: 1. Press . Your caller is put on hold. 2. Enter the handset number you want to transfer the call to (1-4). 3. When the other handset answers you can tell them they have a call, then press . The call is then transferred. If the other handset does not answer or you decide not to transfer the call, press to talk to your caller.
Suncorp Calling Features CALLER-ID Information Sometimes the number and / or name information is not sent by the network. In this case you will see: • BLOCKED CALL When the caller has chosen to not send (block) their caller information. • BLOCKED NUMBER or NAME When only the number or name has been blocked. • UNKNOWN CALLER When caller information is not available in the network. • UNKNOWN NUMBER or NAME When only the number or name is not available.
Suncorp Calling Features Caller-ID With Call Waiting The Suncorp Call Waiting service provides you with a special tone when a caller is trying to call you while you are already on a call. The Caller-ID With Call Waiting (CIDCW) service blends the best of Call Waiting and Caller-ID services by showing you who is calling while you are already on a call. This service can be very useful to allow you to use your telephone without worrying about missing an important call.
Suncorp Calling Features If You Forget a Waiting Call It is possible you may have a call on hold (waiting) and finish your conversation with one caller and hang up. In this case, the phone should ring again with the call from the waiting caller. CALL WAITING DELUXE Information When you have subscribed to the Caller-ID With Call Waiting (CIDCW) service you may also have access to the Call Waiting Deluxe (CWDX) options.
Suncorp Calling Features CALL WAITING STATE The following options are available during the Call Waiting State. To see all options press or then press OK when the option you want is selected: • Answer Works the same as selecting (Flash or “Click it”) option for toggling connection between the 1st and 2nd (CIDCW) call. The caller you are not talking to is placed on hold. • Please Hold The network will send a message to the CIDCW caller asking to please wait on the line.
Suncorp Calling Features HELD STATE Information When Answer, Please Hold, or a Flash “click it” signal is selected in response to a CIDCW call, the Call Waiting Deluxe service is then in the Held State. This means that one call is on hold while you are connected to the other caller. The Held State options are: Return to Held Call Drop & Return to Call Conference Calls HELD STATE There are options available on the WDCT45-AS display while in the Held State.
Suncorp Calling Features CONFERENCE STATE There are options available on the WDCT45 -A2 display while in the Conference State. • Drop Original Caller Drops the original call and stays connected to the CIDCW call. • Drop Second Caller Drops the CIDCW call and stays connected to the original call. 33 CONFERENCE STATE Information When Conference is selected in response to a CIDCW call, the Call Waiting Deluxe service is then in the Conference State.
Suncorp Calling Features VOICEMAIL Information Voicemail is a network service that will take voice messages from callers when you are not home, or do not wish to answer the telephone. This is similar to an answering machine. Unlike an answering machine though, the voicemail service will also take message for callers that call you when you are using the telephone line. This is very useful feature which an answering machine cannot provide.
Suncorp Calling Features Voicemail System Access Once the correct access number is to programmed, simply press automatically call the voicemail system. Voice Mail Guide After using the one-touch Voicemail access button, the WDCT45-A2 will display the Voice Mail Guide. 35 WDCT45-AS VOICE MAIL GUIDE Information The WDCT45-AS provides a Voice Mail Guide for easy access to your Voicemail system's top level options. This menu will stay on the display while you are using other Voicemail options.
Suncorp Calling Features SUNCORP SERVICES Information Directory Assistance Dials 411 when selected. Call Return Dials *69 when selected. This service is used to automatically call back the last person to call you. If the line is busy, the network will continue to check the busy status of the last number you called for 45 minutes. When the line becomes free, the network will ring your phone with a special ring and display the Caller-ID of the person you are trying to reach.
WDCT45-A2 Handset Settings Handset Settings Make your phone work the way you want The Handset menu lets you set preferences for each handset. Ring Tone To set the handset Ring Tone: 1. Press Menu, scroll to Handset and press OK. 2. Ring Tone is highlighted. Press OK. or to switch between Press Internal or External and press OK. 3. Scroll or to the melody you want. A sample is played. Press OK to confirm. 4. Press and hold Back to return to standby.
WDCT45-A2 Handset Settings HANDSET NAME Information You can change the name displayed on your handset’s screen, e.g. to Peter, Kitchen etc. The name can be up to 8 characters long. The handset number is not altered. Handset Default Settings Handset 5 ringer volume Handset Handset 1 name Earpiece 1 volume Ringer 10 melody (external) Ringer 5 melody (internal) Auto On Talk Area Empty Codes Handset Name To change the handset name: to Handset 1. Press Menu, scroll and press OK. 2. Scroll to Handset Name.
TWDCT45-A2 Handset Settings AUTO TALK Auto Talk 1. Press Menu, scroll to Handset and press OK. 2. Scroll to Auto Talk. Press OK. 3. Press or Off. Press OK. to highlight On or Information Setting Auto Talk = On will make the handset automatically answer the call when the handset is ringing and lifted from the base or charger. (same as pressing ) If Auto Talk = Off, you Key Beep 1. Press Menu, scroll to Handset and press OK. 2. Scroll to Key Beep. Press OK. 3. Press or Off. Press OK.
WDCT45-A2 Handset Settings Area Codes Area Codes Information Set the Local and Regional Are Codes: The WDCT45-A2 can dial numbers back directly from 1. Press Menu, scroll to Handset the Caller-ID entered into and press OK. the incoming and missed calls lists. Most often, 2. Scroll to Area Codes. Press OK. Caller-ID is received with 3. Press or to highlight Local 10 digits (3-digit area code Area Code or Regional Area + 7-digit phone number) regardless of how many Code(1-5). Press OK.
WDCT45-A2 Base Settings 41 Base Settings You Have The Controls Ring Tone Choose from 5 ringer tones and melodies. 1. Press Menu then scroll to Base Settings and press OK. The default base Ring Tone is Melody 5. 2. Press OK to select Base Ring Tone. 3. Scroll or or to select the Ring Tone you want. As you highlight each option, you hear a quick sample of the ringing melody. 4. Press OK to set the selected Ring Tone. Ringer Volume There are five ringer volume levels and Off. 1.
WDCT45-A2 Base Settings HANDSET PRIORITY Information Normally, if you have more than one handset registered to your base, they all ring at the same time. However, you can set one of them to ring before the others, so that calls can always be answered at one handset first. Protecting your settings When entering a PIN the digits are shown as asterisks. Handset Priority To set the handset ringing priority: 1. Press Menu then scroll to Base Settings and press OK.
WDCT45-A2 Call Lists Call Lists Managing Telephone Numbers 43 CALL LISTS Information Your WDCT45-A2 lets you view details of your last calls. The WDCT45-A2 allows you to review your Call Lists and also select a caller from one of the Received Calls Shows details of callers for lists to call back. To view the Call Lists: calls which were answered. To Access Calls Lists Via the Menu 1. Press Menu then scroll to Calls Lists and press OK to open the Calls List screen. 2.
WDCT45-A2 Call Lists FORMATTING A NUMBER Another Way To Access The Call TO DIAL Lists Information See page 40 for information To access the Missed or Dialed Calls Lists about setting Area Codes using the navigator button: for the WDCT45-A2. If you From the standby screen: want to call a highlighted entry 1. Press for the Missed Calls List when viewing a Call List, OR 2. Press Calls List press to have the number to be dialed displayed.
WDCT45-A2 Call Lists Delete Calls Lists 1. Press Menu then scroll to Calls Lists and press OK to open the Calls list screen. to Delete Calls Lists 2. Scroll and press OK. Press or to select the list you want to delete: Received Calls Missed Calls Dialed Calls All Calls Press OK. 3. Press Yes to delete or No to cancel.
WDCT45-A2 Time Settings IMPORTANT If you have subscribed to your network’s Caller-ID service the date and time will be set automatically when you receive your first call and you will not need to set the date and time manually, although this is an option. When the alarm is switched on, the normal standby icon shows the icon instead. Time Settings Setting the Date and Time 1. Press Menu then scroll to Time Settings and press OK. Press to highlight Set Date & Time then press OK. Set Date 2.
WDCT45-A2 Time Settings 47 Use your phone as an Alarm clock. You can use the WDCT45-A2 as an Alarm clock. You can have a different alarm setting for each handset registered to the base. The alarm rings only at the handset programmed, not at the base or any other handset. Set Alarm 1. Press Menu then scroll to Time Settings and press OK. Press to highlight Alarm then press OK. 2. Press OK to select On/Off.
Additional Handsets and Bases Information You can create phonebook entries and adjust some handset settings such as ringer melody and volume on an unregistered handset or out of range handset. IMPORTANT Before registration, make sure the handset batteries are fully charged and that you are close to the base. Additional Handsets and Bases Expanding your system is easy. Up to four handsets can be registered and operated from the WDCT45-A2.
Additional Handsets and Bases Register handset with an additional base To register the handset with another base: to 1. Press Menu then scroll Registration and press OK. 2. Register Handset is highlighted. Press OK. 3. Scroll or to select the base. Press OK. 4. Enter the selected base’s SYSTEM PIN (original setting 0000). Press OK. 5. At the base: press and hold until you hear the base beep. After a few seconds, the handset screen will show the base ID number. Press OK to confirm.
Additional Handsets and Bases De-register a handset You can use one handset to de-register itself and / or another handset from the same base. 1. Press Menu then scroll to Registration and press OK. 2. Scroll to De-Register. Press OK. 3. Enter the system PIN (original setting 0000) then press OK. The screen lists all handsets registered to the base. 4. Scroll or to select the handset you want to deregister and press OK. 5.
WDCT45-A2 Troubleshooting Tips 51 Troubleshooting Tips Need Help? If you have any problems setting up or using your Suncorp WDCT Color Display WDCT45-A2 telephone, please contact the Help line at 86 -755-2573-3333. Caller ID Problem & Solution Caller ID “Incomplete Data” message • The unit displays this message if it detects anything other than valid Caller ID information.
Troubleshooting Tips Telephone Problem & Solution Base Power LED is not on • Make sure that the base is connected to a working non-switched electrical outlet. • Make sure the power cord is properly connected to the base in the correct jack, labeled No Display on Handset and Base Power LED is on • Are the batteries fully charged? Charge the batteries for 16 hours or replace the batteries. • Make sure the batteries are properly installed.
System Pin Number: R0