STRATEGIC Technologies Inc. ACU Overview NOTICE : This Users Guide is for use with version 3.2 of the iTRX series ACU Firmware See Page 7, ACU Operations (Active Mode) for information regarding how to determine the ACU Firmware version. Different versions of the ACU software may not have the same features described in this manual and / or may function differently than this manual states. United States FCC, Part 15 These devices comply with Part 15 of the FCC rules.
STRATEGIC Technologies Inc 2 iTRX Series Users Guide (STI) Feb 6, 2004
STRATEGIC Technologies Inc ACU Overview Table Of Contents ACU Overview ..........................................................................................................................................5 Required field equipment for installing and/or removing a unit .....................................................5 ACU Basics...............................................................................................................................................6 Turning the ACU on ......
STRATEGIC Technologies Inc Function Mode ........................................................................................................................................24 Extended Function Mode ........................................................................................................................26 Test Mode ...............................................................................................................................................31 Quick Install ...............
STRATEGIC Technologies Inc ACU Overview ACU Overview Strategic’s iTRX Series ACU combines ease of use with unequalled flexibility. The features of the ACU have been designed to simplify equipment installation and program management, and to provide for future expansion and enhancements. The features of the ACU include: ¾ Small footprint - 0.4 square feet ¾ Lightweight (w/dual battery - 3.7 lbs, w/single battery - 2.
ACU Basics STRATEGIC Technologies Inc ACU Basics Turning the ACU on To begin the installation process, the ACU must be turned on. To turn the ACU on, simply connect the AC adapter to the back of the ACU (See Figure 1 below) and plug the adapter into a standard wall outlet. Note: Do not connect the telephone line. The ACU will immediately activate, sounding one or more beeps, and is ready for the next step in the installation process.
STRATEGIC Technologies Inc ACU Basics ACU Indicator Lights and Buttons The "Power" and "Charge" lights on the front of the ACU (see Figure 2: Front Panel Display) indicate the presence/absence of AC power, and whether or not the internal battery is being charged. If the AC Light goes out, this indicates the ACU has been disconnected from AC Power. When the Charge light goes out, this indicates that the internal battery is fully charged.
ACU Basics STRATEGIC Technologies Inc During a call, if successful, the ACU will receive configuration parameters, the current date / time from the central computer, and all stored information in the ACU will be transmitted to the CC. It will also receive the participant’s curfew information for the current day and the following day. When the call has been completed, the ACU will display the result of the call, either "Call Successful", or an error message such as "No Dialtone", "CC Busy", etc.
STRATEGIC Technologies Inc ACU Basics Blind Dial Mode If the ACU has made an attempt where a “No Dialtone” has been indicated, the ACU will automatically call on the next attempt using blind dial mode. In blind dial mode the ACU will dial whether there is a dial tone or not. This will enable the ACU to attempt to connect to the Central Computer even if the dial tone used by the local phone company is non-standard and cannot be detected through normal hardware detection.
iTX Basics STRATEGIC Technologies Inc iTX Basics Features The iTX (transmitter) attaches to the participant’s ankle or wrist. The iTX transmits a radio frequency signal once every 11 seconds on rotating frequencies. The transmission is received by the iTRX Series receiver (ACU). The transmission contains an iTX serial number, and two status messages. The iTX serial number identifies the iTX to the ACU.
STRATEGIC Technologies Inc LOCK Basics LOCK Basics The LOCK is a device that is carried by the person who installs equipment on participants. The LOCK has two functions that are required during installation. The first function which is activated when you push the iRX button, allows access to Function Mode / Extended Function Mode on the ACU (See Page 24 for more information on Function Mode and Page for more information on Extended Function Mode).
CMU Basics STRATEGIC Technologies Inc CMU Basics The Cellular Module Unit (CMU) provides the ability to “actively” monitor participants even if the participant does not have a telephone line (or lives in an area with no telephone coverage). Using the cellular network, the CMU allows the ACU to communicate with the central computer. Once the CMU has been activated by the local cellular company, simply follow the installation procedures below and the CMU will work seamlessly with the ACU. Installation 1.
STRATEGIC Technologies Inc Installation Procedures ACU Installation Procedures There are several methods of installation available with the ACU. The ACU can monitor a participant’s compliance to their curfew with or without being connected to a telephone line.
Active Mode Installation STRATEGIC Technologies Inc Active Mode Installation These instructions should be used if the participant is to be monitored via a telephone line in the participant’s residence. The ACU will call into the Central Computer on a regular basis reporting all activity. Pre-Installation A. If your equipment is monitored by a Monitoring Center:- Fax the Enrolment Form to the Monitoring Center, giving as much time as possible before the ACU is to be installed at a participant’s residence.
STRATEGIC Technologies Inc Active Mode Installation iTX Installation 5. Install the battery. Remove protective cover from battery and return the cover to the storage case. (Replace this cover when the battery is removed from the iTX.) Place battery into the iTX battery well, aligning the arrow on the battery with arrow beside the ‘O’ mark on the iTX. Using your thumbs, push down firmly and evenly on both sides of the battery and turn counter clockwise.
Active Mode Installation 9. STRATEGIC Technologies Inc Attach the iTX to the baseplate. The rails on the side of the iTX slide into the slots on the baseplate. Note: The ends are not interchangeable - one is wider than the other. Push the iTX down onto the baseplate. You should hear two “clicks” , one at each end, as the pieces lock together. The iTX is now securely locked together and cannot be opened without cutting the posts. You will then require another baseplate.
STRATEGIC Technologies Inc Active Mode Installation ACU Installation - using Test Mode Use this method if you are going to use the standard installation technique. 1. Position the ACU: Remove the ACU and AC power adapter from the case. Place the ACU in a central location, preferably closer to participant’s bedroom than their living area, elevated at least three feet / ninety centimetres from the floor. 2.
Active Mode Installation STRATEGIC Technologies Inc De-Installation / Removal A. If your equipment is monitored by a Monitoring Center:- Fax the Information Change Form to the Monitoring Center on the same day that the unit is to be removed from the participant’s residence. It is important that the ACU does not continue to call into the monitoring center after the termination date.
STRATEGIC Technologies Inc Active Mode Installation Figure 7: How to cut the iTX for removal Step1: Push tips of the shears into the two holes. Step 3: Twist shears to pry the iTX apart. Step 2: Cut the plastic. Step 4: Remove iTX from baseplate L Note: You may choose to skip the next step and leave the battery in the iTX, if you so desire. 4. Remove the battery: Using the plastic turn key, rotate the battery in a clockwise direction from the ‘C’ to the ‘O’.
Passive Mode STRATEGIC Technologies Inc Passive Mode Passive Mode is used when there is no telephone line available at the participant’s residence. The ACU can store up to 2500 separate events in its’ internal memory. This allows the ACU to be placed in the area of confinement to monitor the participant and then be brought in and downloaded at a later date. After the ACU transfers all of its’ information to the central computer a complete record of the participant’s activity will be available.
STRATEGIC Technologies Inc Passive Mode Installation Passive Mode Installation These instructions should be used if the participant is to be monitored without the use of a phone line in the participant’s residence. The ACU needs to be downloaded on a regular basis so that the stored events can be viewed. Pre-Installation A.
Passive Mode Installation STRATEGIC Technologies Inc Downloading Information inside the ACU 1. Connect AC power: The information inside the ACU should be regularly downloaded (i.e. once per week / once every two weeks). Connect the AC adapter to a wall outlet. 2. Connect Telephone: Connect the telephone cable to the telephone outlet. The ACU should immediately start to call the central computer (CC). 3.
STRATEGIC Technologies Inc 5. Passive Mode Installation Remove the iTX: A pair of #170 shears have been supplied for removing the iTX from the baseplate. On each side of the iTX are two channels with a small hole at the bottom of each. Place the points of the shears into the holes and cut the plastic, twisting the shears after making the cut, prying the iTX away from the baseplate. (See pictures on page 19.) You must cut both ends in this manner. This will release the baseplate from the iTX.
Function Mode STRATEGIC Technologies Inc Function Mode The ACU's Function Mode allows the installer to clear stored events, enter the test mode and enter the Extended Function Mode. To enter the Function Mode, use the LOCK. Simply press the iRX button on the LOCK, while holding the LOCK within three feet (1 metre) of the ACU. The front panel display will show the message "Please Wait....", and will then display two choices: "A= Function Mode" and "B=Turn ACU Off", as shown below.
STRATEGIC Technologies Inc Function Mode A=Next Function B=Test Mode Press the "B" button to enter Test Mode. Please refer to the section titled "Test Mode" on Page 31. Press the "A" button to move to the next screen. A=Next Function B=EXIT This screen concludes the first set of program options. At this point, pressing the "B" button causes the ACU to exit Function Mode and begin normal operation. Pressing the "A" button returns the installer to the first screen (A=Function Mode / B=Turn ACU Off).
Extended Function Mode STRATEGIC Technologies Inc Extended Function Mode Extended Function Mode is used to change the internal settings inside the ACU. The ability to change the internal settings gives the ACU great flexibility. The installer can now change important settings depending upon their needs. Extended Function Mode can be accessed by moving to the screen “B=Exit” as shown on page 30 in Function Mode. To access the extended configuration settings, hold down the iRX button on the LOCK.
STRATEGIC Technologies Inc Extended Function Mode A=Next Function B#1,8001231234 This screen allows the installer to change the telephone number that the ACU will dial to call the Central Computer. When this screen is displayed, pressing the "A" button will move to the next screen. If the "B" button is pressed, a flashing cursor is displayed over the first character of the telephone number. This indicates that the display is now in "edit mode".
Extended Function Mode STRATEGIC Technologies Inc A=Next Function B=Set Leave: 10 This screen allows the installer to change the leave window for the ACU. The leave window is the period of time which the ACU allows to elapse without receipt of any transmissions from the iTX before a "Leave" message (ie ..info leave or ALARM AWAY) is registered. Pressing the "B" button repeatedly steps through the possible values (3-30). Pressing the "A" button causes the next screen to be displayed.
STRATEGIC Technologies Inc Extended Function Mode A=Next Function B=DateFormat MDY This screen allows the installer to change the format of the date displayed by the ACU during normal operation. Pressing the "B" button repeatedly will cycle through the available options: MDY (month/day/year), or DMY (day/month/year), YMD (year/month/day). Press the "A" button to move to the next screen. A=Next Function B=Set Year 03 This screen allows the installer to change the year setting on the internal clock.
Extended Function Mode STRATEGIC Technologies Inc A=Next Function B=Set Hour 12 This screen allows the installer to change the hour setting on the internal clock. (This is based on a 24 hour clock.) Pressing the "B" button changes the hour number. Pressing the "A" button causes the next screen to be displayed. A=Next Function B=Set Min 30 This screen allows the installer to change the minute setting on the internal clock. Pressing the "B" button changes the minute number.
STRATEGIC Technologies Inc Test Mode Test Mode Test Mode which is accessed from the Function Mode screen is useful for many diagnostic tests. Selecting test mode causes the screen shown below to be displayed. Figure 8 : Test Mode Display Explanation of Test Mode screen: • The top line of the display is the signal strength of the last transmission received from the iTX along with the channel received. • The left half of the bottom line provides ACU status information.
Test Mode • STRATEGIC Technologies Inc The right half of the bottom line provides information on transmissions received from iTXs. The fivedigit number shown is the iTX code of the last received transmission (see Note below). If a '+' is shown next to the iTX serial number, this indicates that the transmission was received within the last 5 seconds.
STRATEGIC Technologies Inc Quick Install Quick Install The Quick Install feature enables the installer to easily setup the ACU / iTX set and have the ACU determine if the setup is completed. The Quick Install feature is designed to prompt the installer for any setup requirements that have not been met. Once all the criteria has been met the ACU will automatically call into the Central Computer and pick up its final configuration settings.
Motion Sensor STRATEGIC Technologies Inc Motion Sensor The ACU contains a sensor which will report motion if the ACU is moved by the participant once it has been installed. Normal household activities could cause movement such as the ACU being bumped or being moved to clean. When the ACU senses motion, it will immediately record a motion event. In order to move the ACU any distance it would be necessary for the participant to disconnect both the AC power and telephone.
STRATEGIC Technologies Inc ACU / iTX Preventive Maintenance ACU / iTX Preventive Maintenance Returned ACUs Physical Checks 1. Check all cables for cuts or breakage. 2. Make sure the AC and telephone cable connectors are firmly attached to their cords and are not broken. Also check that any connector pins are not bent. 3. Check power connector jack at the back of the ACU. Be sure that the nut holding the power jack in place is secure. 4. Check telephone connector jacks at the back of the ACU.
ACU / iTX Preventive Maintenance STRATEGIC Technologies Inc Electrical Checks 1. Plug the ACU into the AC Power and make sure that the AC light comes on. If the ACU needs charging the charge light should come on. Leave the ACU plugged into AC until the charge light goes out. This should also be done to all ACUs that are stored for longer than one month. The battery inside the ACU can be damaged by leaving it in a discharged state. 2. The front display should display the ACU and iTX serial number.
STRATEGIC Technologies Inc ACU / iTX Preventive Maintenance Returned iTXs Physical Checks Figure 10: The bottom of an iTX 1. Check for damages to the iTX plastic (If any iTX is damaged, return to Strategic for repair) a. Cracked seam at sealing edge. b. Bent strap contact pins. c. Pry marks on iTX edge. d. Damage to side 2. Cleaning an iTX a. Install the battery in the iTX so that water will not leak into the battery compartment. b.
Individual Log Report - Renaissance STRATEGIC Technologies Inc INDIVIDUAL LOG REPORT - RENAISSANCE SOFTWARE The following events and description are typically generated by Strategic’s Renaissance central computer software. EVENT TEXT GLOSSARY TEXT MEANING OF THE REPORT Alarm: Leave (Lock Down) .........................................an unauthorized leave by the offender during his curfew to be home. Cont: Leave ................................................................
STRATEGIC Technologies Inc Individual Log Report - Renaissance Info: Motion .................................................................the receiver has moved but not disconnected from AC power/telephone. Alarm: No AC..............................................................the receiver lost AC power. Cont: No AC................................................................a reminder that AC power is still lost. Clear: No AC...............................................................
Individual Log Report - Renaissance STRATEGIC Technologies Inc READING THE INDIVIDUAL LOG REPORT This report is the standard format generated by Strategic’s Renaissance software. The report provides activity of the individual offender for the previous 24 hours or more. The report contains information received by the central computer from the offender’s receiver as well as information generated by the central computer. The explanation below will assist in understanding the information on the report.
STRATEGIC Technologies Inc Individual Log Report - Renaissance EVENT TEXT - information reported by the offender’s receiver and/or the central computer Info Clear Alarm Cont CC - RECEIVER indicates an event that has been reported but is not alarm related. indicates that the previous alarm condition has been cleared. indicates the event reported is a violation. a reminder of a previously reported event that has not been resolved. this may precede any of the three above three event types.
Individual Log Report - SureTrac STRATEGIC Technologies Inc Individual Log Report - SureTrac Software When a PRU+ calls the Central Computer (CC) the transferred information is stored in an Individual Status Log on the CC. Each participant has a unique ID that is used to identify the participant. The report will indicate all activity of the participant. The following events and description are typically generated by Strategic’s SureTrac software.
STRATEGIC Technologies Inc Individual Log Report - SureTrac ALARM AWAY .cont away ..info enter ok Alarm Cont Clear Unauthorized absence Indicates a continuing unauthorized absence The participant has entered after an unauthorized absence ALARM ENTER . cont here ..info leave ok Alarm Cont Clear Unauthorized presence. Indicates a continuing unauthorized presence The participant has left after an authorized presence ALARM DVD Alarm The DVD transmitter has transmitted. ALARM LOW DVD BATT ..
Individual Log Report - SureTrac STRATEGIC Technologies Inc Event Type Definitions The event type describes when each event calls the Central Computer and the priority assigned to that event (see Events Generated for the Individual Status Log above). Alarm - These events indicate a violation has occurred that needs immediate attention. These events are called into the Central Computer immediately. Clear - These events indicate a violation has been resolved.
STRATEGIC Technologies Inc Explanation of the Individual Log Report Explanation of the Individual Log Report - SureTrac The Central Computer will print out the reports for each participant in the following format: SureTrac ID (81443) : Unique Number assigned to each participant by the monitoring center Group Code (STI) : Code that identifies all participants from an agency or group. assigned by the monitoring center.
Explanation of the Individual Log Report STRATEGIC Technologies Inc Report Reading Techniques Individual Log Reports provide the officer with feedback regarding each participant monitored. They provide detailed information on the activities of the participant. It is important that every officer have a complete understanding on how reports are generated and read. The system is extremely thorough in the number of events that are reported.
STRATEGIC Technologies Inc 6. Explanation of the Individual Log Report Communication Errors are combined. (if alike) Whenever communication errors (ie ..info cc busy, ..info no dialtone, ..info no connect or ..info comm error) occur back-to-back that are the same type the ACU automatically combines the communication error into one event. This is designed to save on storage space inside the ACU. 7.
Frequently Asked Questions STRATEGIC Technologies Inc Frequently Asked Questions 1. Can an answering machine be used with the ACU? An answering machine will not, as a general rule, affect the operation of the equipment Although, depending on the quality of the answering machine it may load the line or create an unsuitable line condition that could cause problems with ACU communications. 2.
STRATEGIC Technologies Inc 8. Frequently Asked Questions Can the offender tamper with the A/B buttons, and manipulate the function mode commands within the ACU? No, the A/B buttons will only function when the ACU is in Function Mode. The only way to access Function Mode is by using the LOCK. 9. Can the iTX be placed in water, or does it have to be wrapped in plastic? Yes, the iTX can be placed in water. It is completely waterproof for normal bathing activity. 10.
Trouble-Shooting STRATEGIC Technologies Inc Trouble-Shooting ACU Tips PROBLEM : CC Busy (2) SOLUTION 1. All lines at the monitoring center are busy. The ACU will re-attempt the call in varying intervals (or you can force another call attempt immediately). PROBLEM : No Dialtone (3) SOLUTION 1. Check the phone line has a valid dialtone. 2. Check that there are no telephone services that eliminate or alters the dialtone. 3. Assure no one is using the phone line while the ACU is attempting a call. 4.
STRATEGIC Technologies Inc Trouble-Shooting PROBLEM : The unit will not phone in on initial call-in SOLUTION : 1. Enter Test Mode and check if the Tel. Symbol is present. 2. If the Tel symbol is not present a. Check the cable is plugged into the phone line b. Check the connectors on the cable (both ends) c Check that the tel cable is plugged into the LINE jack on the ACU (directly above the AC connector) The ACU will not display the tel symbol if it is plugged into the PHONE jack. d.
Trouble-Shooting STRATEGIC Technologies Inc PROBLEM : Call Overdue after successful installation SOLUTIONS 1. Is the unit on? Is the date and time on the display? a. Is the AC adapter connected? If not, connect the AC adapter and check that ACU calls into CC b. Refer to PROBLEM : ACU locks up in Run Mode 2. Is the tel cable connected from the wall outlet to the LINE jack? a. Connect tel cable to LINE jack 3. See PROBLEM : ACU locks up in Run Mode PROBLEM : Multiple Telephone Disconnects SOLUTION 1.
STRATEGIC Technologies Inc Trouble-Shooting LOCK Tips PROBLEM : LOCK does not reset the iTX SOLUTION 1. Check the LOCK battery 2. Does the red light come on? If No, return to Strategic for repair 3. Try resetting another iTX. If the LOCK resets another iTX, check iTX troubleshooting tips. Otherwise return to Strategic for repair. PROBLEM : The LOCK does not allow access to Function Mode SOLUTION 1. Check the LOCK battery. 2. Check the LOCK with a different ACU 3.
System Definitions STRATEGIC Technologies Inc System Definitions Active Mode .................... The area of confinement is monitored by the ACU in this mode. The display on the ACU has the date and time on the top line. Alarm .............................. An event that needs immediate attention. Battery (iTX).................... Proprietary 6V power pack in the iTX. Battery (ACU).................. There are two batteries in the ACU.
STRATEGIC Technologies Inc System Definitions Leave Time ..................... The time between transmissions before the ACU will acknowledge the iTX is out of range. LOCK .............................. Unit Access Controller. This device is used to access Function Mode on an ACU, turn the ACU off and to reset the strap tamper alarm on an iTX. Baseplate........................ The piece that holds the strap around the ankle and which locks securely to the iTX. Memory ...........................
STRATEGIC Technologies Inc NOTES 56 iTRX Series Users Guide (STI) Feb 6, 2004
