Cleaning Instructions

Starry Launch
Get
started
Get the Starry app
Starry Launch
We’re here to help Here’s how to reach us
Power supply
Download the Starry app at
starry.com/app
What’s in
the box
Questions?
We have answers
Power
Your Starry Launch is on.
5GHz/2.4GHz
Your Starry Launch can
create two dierent wi
networks. These lights show
they’re working.
WAN A / WAN B
Depending on how your Starry
Launch is connected, one of
these lights will turn on to show
it’s connected to the internet.
1-3
Ethernet ports are active.
The app gives you easy access to everything you
need for your Starry Internet subscription.
•
Check your billing activity
•
Access advanced settings
•
Get support when you need it
•
Access your WiFi name and password
Starry Experts are available around the clock,
so whether you’re setting up a new device,
you noticed buering on a video, or you’re
just looking for a great brownie recipe, don’t
hesitate to get in touch.
Call
888.231.9403
Email
[e-mail]
Message
in the Starry app
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a person may be injured if the unit impacts
part of the body. Handle very carefully.
•
Do not block the air vents or insert any items into
air vents at anytime.
•
Do not disassemble the unit at any time. You
can run the risk of electric shock and voiding any
applicable warranty. Contact Starry Customer
Support with any questions.
Service + Support
Maintenance and Cleaning Instructions
Periodically wipe your Starry Launch with a dry,
non-abrasive cloth.
Servicing Your Starry Launch
Your Starry Launch does not have any parts that
should be serviced by you, the user. In the event
that you require service, please contact Starry
Customer Support.
Starry Support
You can reach Starry Customer Support by
email at [e-mail], by phone at
[phone], or explore our support resources
at www.starry.com/support.
Certication + Regulatory Information
FCC ID: 2AGZ3S00911
FCC Compliance Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation. See instructions
if interference to radio or television reception
is suspected.
Radio and Television Interference
This device generates, uses, and can radiate radio-
frequency energy. If it is not installed and used
properly—that is, in strict accordance with Starry’s
instructions—it may cause interference with radio
and television reception.
This equipment has been tested and found to
comply with the limits for a Class B digital device
in accordance with the specications in Part 15
of FCC rules. These specications are designed
to provide reasonable protection against such
interference in a residential installation. However,
there is no guarantee that interference will not
occur in a particular installation.
You can determine whether your computer system
is causing interference by turning it o. If the
interference stops, it was probably caused by the
computer or one of the peripheral devices.
If your computer system does cause interference
to radio or television reception, try to correct
the interference by using one or more of the
following measures:
•
Turn the television or radio antenna until the
interference stops.
•
Move the computer to one side or the other of
the television or radio.
•
Move the computer farther away from the
television or radio.
•
Plug the computer into an outlet that is on a
dierent circuit from the television or radio.
(That is, make certain the computer and the
television or radio are on circuits controlled by
dierent circuit breakers or fuses.)
If necessary, consult Starry. See the service and
support information that came with your Starry
product. Or consult an experienced radio/ television
technician for additional suggestions.
Important: Changes or modications to this
product not authorized by Starry Inc. could void
the EMC compliance and negate your authority
to operate the product.
This product has demonstrated EMC compliance
under conditions that included the use of
compliant peripheral devices and shielded cables
(including Ethernet network cables) between
system components. It is important that you
use compliant peripheral devices and shielded
cables between system components to reduce
the possibility of causing interference to radios,
television sets, and other electronic devices.
Responsible party (contact for FCC matters only):
Starry, Inc.
Corporate Compliance
38 Chauncy Street, 2nd Floor
Boston, MA 02111
Wireless Radio Use
This device is restricted to indoor use when
operating in the 5.15 to 5.25 GHz frequency band.
Exposure to Radio Frequency Energy
The radiated output power of this device is below
the FCC radio frequency exposure limits established
for uncontrolled environments. Nevertheless, it is
advised to use the device in such a manner that
the potential for human contact during normal
operation is avoided.
Canadian Compliance Statement
This device contains license-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license-
exempt RSS(s). Operation is subject to the
following two conditions: (1) this device may not
cause interference; and (2) this device must accept
any interference, including interference that may
cause undesired operation of the device. This
device is restricted to indoor use when operating in
the 5.15 to 5.25 GHz frequency band. The radiated
output power is below the Industry Canada(IC)
radio frequency limits. This device must be installed
and operated with a minimum distance of 20cm
(8in) between it and your body.
Cet appareil contient un ou des émetteur(s)/
récepteur(s) exempt(s) de licence respectant les
exigences d’Innovation, Sciences et Développement
économique Canada (ISDE) en matière de CNR
exempts de licence. Son fonctionnement est
soumis aux deux conditions suivantes: (1) cet
appareil ne doit pas causer d’interférences; et (2)
cet appareil doit accepter toutes les interférences,
notamment celles qui peuvent occasionner un
fonctionnement indésirable du dispositif. Cet
appareil est limité à une utilisation intérieure
lorsqu’il est exploité dans la bande de fréquences
de 5,15 à 5,25 GHz. La puissance rayonnée de
sortie est inférieure aux limites de fréquence
radioélectriques dénies par ISDE. Cet appareil doit
être installé et exploité à une distance minimale de
20 cm (8 po.) de votre corps.
Disposal and Recycling Information
This symbol indicates that your product must be
disposed of properly according to local laws and
regulations. When your product reaches its end of
life, contact Starry or your local authorities to learn
about recycling options.
Software License Agreement
Use of Starry Launch constitutes acceptance of
the Starry and third-party software license terms
found at: www.starry.com/legal/eula
Starry Launch, Models
S00911, S00912
Important Product Information Guide
Starry Launch
This Important Product Information Guide contains
safety, handling, regulatory, and software license
information, as well as the limited warranty for
your Starry Launch. Keep this booklet for your
future reference.
WARNING: Failure to follow these safety
instructions could result in re, electric shock, or
other injury or damage to Starry Launch or other
property. Read all safety information below before
using Starry Launch.
Important Safety and Handling
Information
Using your Starry Launch
•
Use of the equipment, including related
precautions, is intended to be in accordance
with the manufacturer’s instructions.
•
Use the power cable that came with your Starry
Launch. If power cable shows evidence of
wear, do not use the cable and contact Starry
Customer Support by email at
[e-mail] or by phone at
[phone].
•
Do not use Starry Launch if it is damaged as it
may cause injury.
•
The physiological eects of chemical substances
used in or with this equipment have not been
investigated.
Placing, using, and storing your Starry Launch
•
Your Starry Launch should be placed on surface
that allows the pads on the bottom to grip the
mounting surface. The mounting surface must be
rm, such as a tabletop, countertop or shelf.
•
Do not cover your Starry Launch with anything
at anytime, regardless of whether it is currently
operating or not operating. It must be in free
space and uncovered at all times.
•
Do not place your Starry Launch in direct sunlight
or expose the unit to heat sources
at any time.
•
WARNING: To reduce the chance of electric
shock or injury, do not use Starry Launch in or
near water or wet locations. Do not expose your
Starry Launch at anytime to water, moisture or
dampness. Keep your Starry Launch away from
drinks, bathrooms, sinks, open windows and so on.
•
Your Starry Launch must be installed and
operated with the minimum distance 20cm (8in)
between it and your body.
•
Your Starry Launch must be not co-located or
operating in conjunction with any other antenna
or transmitter.
•
Do not expose your Starry Launch to extreme
temperatures.
•
Operating Temperature: 0 to 40 degrees C
(32 - 104 degrees F)
•
Storage Temperature: -10 to 50 degrees C
(14 - 122 degrees F)
•
Relative Humidity: 20 - 80%, non-condensing
Handling your Starry Launch
•
Do not lift your Starry Launch by any cables
attached to it.
•
Be careful not to drop your Starry Launch while
transporting it.
•
If your Starry Launch falls from its mounting
surface or falls while you are handling it,
Ethernet Cable
Phone Cable
only included with model S00911