Table of Contents Table of Contents Hearing Aid My hearing aid is a: CIC (Completely-In-Canal) 4 Table of Contents Overview CIC Overview 4 Preparation Insertion and Removal 11 Operation Power On & Off Auto On/Off User Controls Edge Mode Volume Control Volume Control Indicators 12 13 13 14 15 17 Memory Change 18 Mute Multiflex Tinnitus Level Control Directional Settings Telephone Use 18 19 19 19 Multiflex Tinnitus Technology 23 Fall Alert Introduction Auto Alert Manual Alert Alert Cancellati
6 | CIC Overview Features, Controls and Identification Your hearing aid controls include: 1. Microphone 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection 5. Multifunction button (optional) 6. Removal handle Your hearing aid can be identified by: 7.
Preparation | 11 Insertion and Removal To insert the hearing aid: 1. Hold the hearing aid with your thumb and forefinger on the outer edges of the case. 2. Tilt your hand slightly forward and gently insert the canal tip of the hearing aid into your ear canal and rotate the hearing aid backward. Softly press the hearing aid into place with your fingertip. To remove the hearing aid: 1 2 Grasp the hearing aid with your thumb and forefinger; gently rotate it as you pull outward.
12 | Preparation Helpful Hints • Minor irritation and/or inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing professional. • Severe swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician.
14 | Operation hold). The options selected on the next page indicate how your user control is configured. Operation | 15 Assigned User Control Settings Short Press (Press & Release) Long Press (Press & Hold) Tap Gesture* Volume Control Memory Change Mute Multiflex Tinnitus Level Start/Stop Accessory Streaming Tap Gesture Balance Control Your hearing aid may support an additional user control. This control can be configured by your hearing professional.
16 | Operation Operation | 17 Up/Down Volume Control Volume Control Indicators If your user control is configured as a dedicated up/ down volume control, each time you activate the user control, the volume of your hearing aid always changes in a specific direction (either up or down). For example, a short press and release may increase the volume while a long press and hold may decrease the volume in your hearing aid.
18 | Operation Operation | 19 Memory Change Multiflex Tinnitus Level Control Your hearing professional may create multiple memories within your hearing aid. These additional memories can be accessed by activating the user control on your hearing aid. Your user control can also adjust the level of your Multiflex Tinnitus stimulus. Please refer to the section labeled Multiflex Tinnitus Technology (page 23) for further information.
20 | Operation Operation My hearing aids have the following telephone setting(s): Automatic Telephone Memory and Automatic Telecoil� See below Manual Telephone Memory and Manual Telecoil� See next page (Memory # None ) | 21 Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing aidcompatible telephone.
22 | Operation Multiflex Tinnitus Technology | 23 General Telephone Use Introduction Some hearing aids work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing aid in the non-phone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds.
24 | Multiflex Tinnitus Technology Fall Alert | 25 Up/Down Tinnitus Stimulus Control Introduction If your user control is configured as a dedicated up/ down stimulus control, each time you activate the user control, the stimulus level in your hearing aid always changes in a specific direction (either up or down). For example, a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing aid.
26 | Fall Alert app on your smartphone. An SMS text message will be sent to a maximum of three predefined contacts, notifying them of the alert. The SMS text message will contain a link from which each contact can confirm receipt of the message and view a map, indicating your location. Alert Cancellation An Auto Alert or Manual Alert can be cancelled from either your hearing aid(s) or your smartphone.
28 | Fall Alert Adjustment | 29 Indicators Mobile Phone Use Speech indicators will play through your hearing aid(s) when: Your hearing aid is designed to work with a smartphone. When the hearing aid is paired and powered on, incoming phone calls will route automatically to your hearing aid. • You have successfully initiated a Manual Alert. • A fall has been automatically detected. • At least one contact has confirmed receipt of the alert text message.
30 | Adjustment Pairing Your Hearing Aid with an iOS Device To adjust your hearing aid with your iOS device, you must pair the two together so they can communicate. Please follow the instructions to pair your iOS device and your hearing aid. Adjustment | 31 select memory or use your iOS device as a remote microphone. Select Start Live Listen to stream the iOS device microphone input directly into your hearing aid. Point the iOS device microphone toward the audio source. 1.
32 | Adjustment Pairing Your Hearing Aid with an Android Device To adjust your hearing aid with your Android device, you must use the Thrive app and pair the two together so they can communicate. Please follow the instructions to pair your device and your hearing aid. 1. Tap the Settings icon on your device. Accessories | 33 Accessories There are several accessories that allow you to control and maximize the full potential of your hearing aids.
34 | Hearing Aid Care Hearing Aid Care Keep your hearing aid clean at all times. Heat, moisture and foreign substances can result in poor performance. • Clean daily over a soft cloth to prevent damage from a fall to a hard surface. Hearing Aid Care | 35 Helpful Hints • Do not take apart your hearing aids or insert the cleaning tools inside them.
36 | Hearing Aid Care Hearing Aid Care | 37 Hear Clear Receiver Wax Guards The hearing aid integrates disposable Hear Clear earwax protection. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. When you need to replace your wax guards, please follow the instructions below. 1. Insert empty end of the application stick straight into used wax guard in hearing aid. 2. Pull straight out (do not twist) on stick to remove used wax guard. 1 2 3.
38 | Hearing Aid Care Custom Microphone Cover The custom microphone cover protects the microphone from wax and debris. Your hearing professional will instruct you on maintenance of the microphone cover. Service & Repair If, for any reason, your hearing aid does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage.
42 | Tips for Better Communication Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
44 | Regulatory Information Regulatory Information | 45 Safety Information Use on Aircrafts* INTENDED USE: An air conduction hearing aid is a wearable sound- The optional wireless capabilities that may be featured in your hearing aids can be used on an aircraft as hearing aids are exempt from the rules applied to other personal electronic devices on an aircraft. amplifying device intended to compensate for impaired hearing.
46 | Regulatory Information Required Hearing Aid Information The following additional information is provided in compliance with U.S.
48 | Regulatory Information For Hearing Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age. The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders.
50 | Regulatory Information As with any device, misuse of the tinnitus therapy device could present some potentially harmful effects. Care should be taken to prevent the unauthorized use and to keep the device out of the reach of children and pets. If set to the maximum output level and worn for periods of time exceeding the following recommendations, your exposure to sound energy has the potential to exceed noise exposure limits.
52 | Regulatory Information Starkey Hearing Technologies 6700 Washington Ave.
Starkey, Starkey Hearing Technologies, Thrive and Just Talk are trademarks of Starkey Laboratories, Inc. Apple and iPhone are trademarks of Apple Inc. registered in the U.S. and other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SI, Inc. and any use of such marks by Starkey is under license. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google LLC. ©2021 Starkey.